eParticipation in Hamburg

Renate Mitterhuber, eGovernment, Strategy, Ministry of Finance, City of Hamburg23. September 2010

PEP-NET Summit

City-State Hamburg: Key FactsHamburg, the second-largest city in Germany

Residents about 1,774 million (2010)

Metro area more than 4.3 million inhabitants

Density 2,351/km2

Budget about EUR 11 billion (2009)

Crisis economic slump: GDB -5 % about EUR 6 billion by 2013 are missing third highest debt rate in Germany: EUR 12.367 per head

Politics Government - First Mayor Christoph Ahlhaus (CDU)Governing parties CDU / Green Alternative List (GAL)

Districts 7 boroughs (Bezirke) subdivided into 105 quarters

City council about 70.000 employees

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Living Bridge

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The fields of eParticipation in Hamburg since 2002

Concept „Growing City“

Family-friendly Housing

Participatory Budgeting 2006

Future of the University of Hamburg

Participatory Budgeting 2009

Dome Square

to deepen

consolidate results

main forum

main forum

to agree

to evaluate

wikis

to contribute

to comment

to summarize

to moderate

to inform

moderator participant

main forumexpert forums

themes forums

Procedure model

brainstorming

deepening

consolidation

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Example I: Urban DevelopmentDomplatz (Dome Square)

Case history Former site of the medieval Dome Destruction of historical building in

Second World War Since then there had been a long and

controversial public discussion to develop a convincing spatial concept

Many architectural competitions have been announced

No proposal was accepted by the public until 2006

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Example I: Urban DevelopmentDomplatz (Dome Square)

Time period

May 29th – June 16th, 2007

Participants 285 registered users 16,000 visitors

Total suggestions 51 individual architectural drafts 1,000 forum articles 27 concepts

Outcome The discussion was revitalized An interim solution with a “green

design” was realized The most visible result of all

discussions in Hamburg

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Example I: Urban DevelopmentLiving Bridge

Idea

Bridge over the river Elbe with shops and dwellings functionally similar to the Ponte Veccio in Florence

Proposal

Design concept by the famous Hamburg architect Hadi Teherani

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Example I: Urban DevelopmentLiving Bridge

Time period

November 12th – December 14th, 2007

February 12th – February 19th, 2008

Participants 498 registered users 8,435 visitors

Total suggestions 1,682 contributions 22 wikis

Result No bridge over the river Elbe

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Example I: Urban DevelopmentFuture of the University of Hamburg

Four possible scenarios Rehabilitation and modernization of

existing University buildings Demolition of University buildings and

new construction at the same site Parts of the University move to the

Habour-City The University as a whole moves to

the Harbour-City

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Example I: Urban DevelopmentFuture of the University of Hamburg

Time period

April 6th – April 29th, 2009

Participants 221 registered users 4,644 visitors

Total suggestions 756 contributions 12 wikis

Result Scenario 1

< 18 years

18-29 years

30-44 years

45-64 years

> 64 years

0%

5%

10%

15%

20%

25%

30%

35%

40%

Age

graduate degree

baccalaureate others0%

10%20%30%40%50%60%70%80%

Education

male female0%

10%

20%

30%

40%

50%

60%

70%

80%

Gender

Hamburg has accomplished two Participatory Budgets:

Example II: Participatory BudgetingCases and Objectives

www.hamburg-haushalt.de

www.buergerhaushalt-hamburg.de

2006

2009

Objectives Citizens involvement in financial planning; Background: high indebtedness Discussion in a long-term perspective till 2020 Find out priorities and posteriorities Develop concrete proposals on how to spend/save tax payers money Deliver more knowledge on budget issues and create transparency

to change budget items to cause changes to emit prediction to view profiles

Example II: Participatory BudgetingThree-Pillar-Approach

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general forums to develop, to comment

and to evaluate suggestions

expert forums live discussions

about the budget about the state of affairs

of the discussions to watch video interviews

Planning Discussing Information

Participatory Budget

Example II: Participatory BudgetingNumbers – Data – Facts 2009

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0

10

20

30

40

50

60

< 18 years 18 - 24 years25 - 39 years40 - 64 years > 64 years

pe

rce

nta

ge

Participatory budget 2009 Participatory budget 2006

Time period

June 16th – July 10th, 2009

Participants 552 registered users with 10 minutes

average visit time per user 1,970 contributions in the discussion 3,800 visitors

Total suggestions 245 budgets have been arranged with 525

statements 15 result wikis

Participants 2009 and 2006

Example II: Participatory BudgetingEvaluation 2009

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„winners“ School and occupational training (+14 %) Sciences und research (+5 %) Social affairs, family, health and

consumer protection (+5 %)

„losers“ Urban development and environment (-2 %) Inner affairs (-3 %) Culture, sports und media (-4 %) Economy and labor (-4 %) Agencies on local Level (-5 %) Ministry of Justice (-5 %) Ministry of Finance (-10 %) Parliament, Constitutional Court, Court of Auditors (-11 %) Senate und senate agency (-16 %)

Additional expenditure: 2,6 % (about 241 million Euro)

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45

46

47

48

49

50

51

52

53

54

new indebtedness tax increasep

erc

en

tag

eFinance of the additional expenditure

Transparency is being created Complex coherences can be communicated understandably Issues may be comprehensively high-lighted within short time Conflicts can get even more transparent

Politics can be re-designed Politics and administration show and proof their willingness to dialogue eParticipation may help to reduce frustration with politics Citizen engagement is being activated New ideas and concepts are being created Targeted handling through knowledge of problems, wishes and suggestions of the

citizens

Advertisement “pro domo” Public discussions are being initiated (“agenda setting”) The popularity and acceptance of eGovernment is being increased. Instead of just

downloading forms, citizens may engage actively in political issues.

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Experiences and Conclusions

What else in Hamburg?

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Examples:

ePetitions

Collaboration is widespread within Hamburgs administration

News via twitter and facebook

E-Participation-Strategy:

Concept for the usuability of web 2.0 tools for administrations

Looking on other Best-practice-solutions in Germany and Europe

Renate MitterhuberFree and Hanseatic City of Hamburg

Ministry of FinanceDepartment of eGovernmentGänsemarkt 3620354 HamburgGermany

Phone + 49 40 428 23 - 1497 Fax + 49 40 42979 23 - 458 Mail Renate.Mitterhuber@fb.hamburg.de

eGovernment strategy Hamburghttp://www.hamburg.de/e-government

eParticipation Hamburgwww.hamburg.de/buergerbeteiligung

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Thank you for your attention.