Enterprise Saint John 2010 Annual Report

30 Stonegate Drive, Saint John, NB E2H 0A4 PH: 506-657-6000 FX: 506-432-1135

Email: [email protected] www.nythermal.com www.nythermal.com

40 King Street, Saint John, New Brunswick, Canada, E2L 1G3

Telephone: (506) 658-2877 Toll-Free: 1-800-561-2877 Fax: (506) 658-2872 E-mail: [email protected]

www.enterprisesj.com

Enterprise Saint JohnAnnual Report 2010

Grand Bay-West�eld Quispamsis Rothesay St. Martins Saint John

Enterprise Saint John Annual Report 2010

MissionTo create the environment for prosperity in the Saint John Community by inspiring and supporting people, ideas and investment.

VISION

Through the leadership of Enterprise Saint John and its partners, the Saint John Community will be a magnet for innovation, creativity and business investment where you can live life on your terms.

VALUES

Visionary Excellence – We encourage connectivity and global awareness, as we incorporate the larger Community vision in all that we do.

Cohesiveness – We work with Community partners to support collaboration between those with shared goals.

Inclusive – We work in a cooperative way that respects a diversity of perspective and approach.

Integrity – We pride ourselves in the con�dentiality of our services, accuracy of our information and our trustworthiness.

Client Focused – We work as a team to provide the best advice, guidance and support to our clients to help them reach their goals.

Passionate - We are a team of individuals who are passionate about aiding the progression of business and the Saint John Community.

E N T E R P R I S E S A I N T J O H N A N N U A L R E P O R T 2 0 1 0

Chairman’s ReportThis past year was a period of renewal for our region and for Enterprise Saint John. The New Brunswick economy emerged from the 2009 recession posting solid growth. Leading that growth was exports, largely in the energy and advanced manufacturing sectors, two of the key sectors identi�ed in Enterprise Saint John’s strategic framework. The other sectors are health and life sciences, ICT and tourism.

Saint John drove New Brunswick’s export growth in the advanced manufacturing and energy sectors with increased production from the Canaport LNG terminal, a resurgence in potash exports and a signi�cant jump in forestry exports. For the �rst time the Saint John Port’s cargo tonnage exceeded 30 million metric tonnes.

The tourism sector had three big announcements in 2010. In the spring, the City of Saint John and industry stakeholders created the Destination Marketing Organization to develop and promote the region. Then in the summer, UNESCO designated the Saint John region’s Stonehammer project North America’s �rst global geopark. Finally, the 2010 cruise ship season closed out with a record 205,890 passengers.

Enterprise Saint John continued to work aggressively with community partners to recruit family physicians and specialists to the region. Our e�orts got a huge boost in September 2010 with the opening of a branch of Dalhousie University’s medical school on the UNB Saint John campus, adjacent to the Saint John Regional Hospital, which completed its $37.5 million expansion of its emergency room this year.

In the Information and Communications Technology (ICT) sector, well-established businesses such as Bell Aliant, Innovatia and T4G continued to expand their o�erings while at the same time we were pleased to see younger companies such as ClinicServer and Radian6 roll out innovative prod-ucts and attract attention outside our region.

Against this economic backdrop, the Enterprise Saint John board conducted a scheduled strategic review of our priorities. This review, conducted every three years, is an opportunity for Enterprise Saint John to check in with our partners and clients to ensure we are ful�lling our mission to create an environment for prosperity by inspiring and supporting people, ideas and investment.

Coming out of this exercise, the Enterprise Saint John board has begun to conduct peer group comparisons with nine other CMA’s across Canada who have attributes similar to Saint John. This is a good way to gauge our performance metrics.

Table of ContentsChairman’s Report 1

CEO’s Report 2

About Us 3

Investment Attraction 4

Entrepreneur Development 6

Workforce Development 10

Community Development 12

Board of Directors & Sta� 13

Partners 14

Financials 15

Through our board’s strategic review we heard from over 200 people across 40 organizations and the message was clear – there is a strong sense of optimism in Saint John and equally strong support for Enterprise Saint John’s strategic approach to economic development.

As 2010 drew to a close, change was once more in the wind, this time in political circles. The Progressive Conservatives under Premier David Alward formed a majority government following an October election. Finance Minister and Quispam-sis MLA Blaine Higgs immediately introduced austerity measures to reduce government spending by two per cent in each provincial department.

The government also created Invest NB, a new Crown corpora-tion led by CEO Robert MacLeod, who has extensive private sector experience. His mandate is to attract new businesses and encourage investment in the province – a vision we can all get behind.

Here in Saint John, the City’s Common Council set out to de�ne its spending priorities. This exercise led to a council-ordered review of Enterprise Saint John and its contributions to economic development in the city. Council’s decision to withhold funding to Enterprise Saint John caused sta� to redirect their resources to addressing Council’s questions and to assuring our clients and other funding partners that the everyday work of the agency would continue during the review process.

This review began in early 2011 and I am pleased to report that in June 2011 Common Council voted to accept the task force’s recommendations and renew Enterprise Saint John’s long-term funding. The task force reported to Common Council that Enterprise Saint John not only ful�lled its man-date to its funding partners but was considered by its peers to be a model to emulate. We set the gold standard. In addition, the task force developed a return on investment calculator to determine the value of the investment from each municipality. This process concluded the City of Saint John received more than $6.50 for every $1 in funding it gave Enterprise Saint John in 2010.

As we move forward into 2011, I am con�dent Enterprise Saint John has the right strategic framework in place to ensure each of our partners can leverage the strengths of their people, the ingenuity of their ideas and the power of their investments to create a vibrant and prosperous Saint John Community.

I N S P I R I N G P E O P L E , I D E A S & I N V E S T M E N T E N T E R P R I S E S A I N T J O H N A N N U A L R E P O R T 2 0 1 0 1

Tony GoganChair

Chairman’s ReportThis past year was a period of renewal for our region and for Enterprise Saint John. The New Brunswick economy emerged from the 2009 recession posting solid growth. Leading that growth was exports, largely in the energy and advanced manufacturing sectors, two of the key sectors identi�ed in Enterprise Saint John’s strategic framework. The other sectors are health and life sciences, ICT and tourism.

Saint John drove New Brunswick’s export growth in the advanced manufacturing and energy sectors with increased production from the Canaport LNG terminal, a resurgence in potash exports and a signi�cant jump in forestry exports. For the �rst time the Saint John Port’s cargo tonnage exceeded 30 million metric tonnes.

The tourism sector had three big announcements in 2010. In the spring, the City of Saint John and industry stakeholders created the Destination Marketing Organization to develop and promote the region. Then in the summer, UNESCO designated the Saint John region’s Stonehammer project North America’s �rst global geopark. Finally, the 2010 cruise ship season closed out with a record 205,890 passengers.

Enterprise Saint John continued to work aggressively with community partners to recruit family physicians and specialists to the region. Our e�orts got a huge boost in September 2010 with the opening of a branch of Dalhousie University’s medical school on the UNB Saint John campus, adjacent to the Saint John Regional Hospital, which completed its $37.5 million expansion of its emergency room this year.

In the Information and Communications Technology (ICT) sector, well-established businesses such as Bell Aliant, Innovatia and T4G continued to expand their o�erings while at the same time we were pleased to see younger companies such as ClinicServer and Radian6 roll out innovative prod-ucts and attract attention outside our region.

Against this economic backdrop, the Enterprise Saint John board conducted a scheduled strategic review of our priorities. This review, conducted every three years, is an opportunity for Enterprise Saint John to check in with our partners and clients to ensure we are ful�lling our mission to create an environment for prosperity by inspiring and supporting people, ideas and investment.

Coming out of this exercise, the Enterprise Saint John board has begun to conduct peer group comparisons with nine other CMA’s across Canada who have attributes similar to Saint John. This is a good way to gauge our performance metrics.

Table of ContentsChairman’s Report 1

CEO’s Report 2

About Us 3

Investment Attraction 4

Entrepreneur Development 6

Workforce Development 10

Community Development 12

Board of Directors & Sta� 13

Partners 14

Financials 15

Through our board’s strategic review we heard from over 200 people across 40 organizations and the message was clear – there is a strong sense of optimism in Saint John and equally strong support for Enterprise Saint John’s strategic approach to economic development.

As 2010 drew to a close, change was once more in the wind, this time in political circles. The Progressive Conservatives under Premier David Alward formed a majority government following an October election. Finance Minister and Quispam-sis MLA Blaine Higgs immediately introduced austerity measures to reduce government spending by two per cent in each provincial department.

The government also created Invest NB, a new Crown corpora-tion led by CEO Robert MacLeod, who has extensive private sector experience. His mandate is to attract new businesses and encourage investment in the province – a vision we can all get behind.

Here in Saint John, the City’s Common Council set out to de�ne its spending priorities. This exercise led to a council-ordered review of Enterprise Saint John and its contributions to economic development in the city. Council’s decision to withhold funding to Enterprise Saint John caused sta� to redirect their resources to addressing Council’s questions and to assuring our clients and other funding partners that the everyday work of the agency would continue during the review process.

This review began in early 2011 and I am pleased to report that in June 2011 Common Council voted to accept the task force’s recommendations and renew Enterprise Saint John’s long-term funding. The task force reported to Common Council that Enterprise Saint John not only ful�lled its man-date to its funding partners but was considered by its peers to be a model to emulate. We set the gold standard. In addition, the task force developed a return on investment calculator to determine the value of the investment from each municipality. This process concluded the City of Saint John received more than $6.50 for every $1 in funding it gave Enterprise Saint John in 2010.

As we move forward into 2011, I am con�dent Enterprise Saint John has the right strategic framework in place to ensure each of our partners can leverage the strengths of their people, the ingenuity of their ideas and the power of their investments to create a vibrant and prosperous Saint John Community.

Tony GoganChair

About UsEnterprise Saint John (The Greater Saint John Economic Development Agency, Inc.) is a not-for-pro�t agency who receives core funding from the City of Saint John and the municipalities of Grand Bay-West�eld, Quispamsis, Rothesay, and St. Martins, the Province of New Brunswick and the Atlantic Canada Opportunities Agency (ACOA). We also receive project-speci�c funding from other federal and provincial government departments.

Our mission is to create the environment for prosperity in the Saint John Community by inspiring and supporting people, ideas and investment.

Our volunteer board is comprised of 16 people representing a broad spectrum of industry and community interests to ensure representation from key priority sectors. They are nominated by community stakeholder groups from across our region.

We are sta�ed by a team of client-focused economic and workforce development professionals who are passionate about advancing our community.

Enterprise Saint John’s mandate and core services include:

development strategies

We have a lot to be proud of as we look back on Enter-

details some signi�cant milestones for our organization; but it only tells part of our story. At Enterprise Saint John we measure our success by how well we work together as a team with our clients and our partners to drive growth in Saint John.

Our philosophy is simple: regional cooperation is fundamental to having a balanced approach to achiev-ing our social, cultural, environmental and economic goals. For Enterprise Saint John that means focusing on

development and investment attraction. People, ideas and investment: these are the ingredients for success.

We worked with our partners in both the public and private sector to attract investment and develop projects that add value to our community. Building upon the signi�cant growth initiated by Canaport LNG, Enterprise Saint John worked with Business New Brunswick, the Department of Energy and Stantec to develop a short list of energy companies that would be interested in Saint

Enterprise Saint John has been a champion for health and life sciences playing a connective role between

programs. We also played a leadership role in landing the

investment that enhances life in Saint John.

In addition to private sector investment, Saint John was the site of signi�cant public sector capital investment, all of which was supported by Enterprise Saint John and our community partners. Some of the major projects included; the ongoing refurbishment of the Point Lepreau nuclear generating station, the construction of the Route 1 overpass, the construction of UNB Saint

and major repair work to the Harbour Bridge.

I was pleased to be a member of the senior sta� steering committee that has guided the development of Plan SJ and in particular its community engagement initiatives. In 2010 the City of Saint John began a two-year process to develop a new municipal plan that will guide devel-

-hoods and support for environmental and cultural initiatives. Just the recipe we need to help build a vibrant and diversi�ed workforce.

We continued to work with education partners such as the Department of Post-Secondary Education, Training and Labour, UNB Saint John, NBCC Saint John, School Districts 8 and 6 to address the skills gap by introducing students to the wide array of jobs available in Saint John. Through our Workforce Development e�orts, we teamed up with employers to identify and recruit skilled workers and strengthen company human resource e�orts through labour market research reports, workforce requirement analyses, targeted recruitment campaigns and industry-speci�c job fairs.

With funding from the Population Growth Secretariat and together with the YMCA-YWCA Settlement Services, the Saint John Multicultural and Newcomers Resource Centre and the Saint John Board of Trade, we launched the Business Immigrant Mentorship Program. This program matches newcomers with

culture.

This was also the year we fully embraced the networking and learning opportunities of social media, using Twitter, Facebook and discussion boards to help spread the word about Enter-

business owners and young entrepreneurs. An active online community has developed around our Emerging Entrepre-

entrepreneurs to us and to each other.

We are proud of the work we have done over the past decade under the True Growth banner. Enterprise Saint John brings together �ve municipalities to work collaboratively on economic development issues. Others are starting to notice: in November, Enterprise Saint John became the �rst Atlantic Canadian agency in our category to receive an IPAC/Deloitte Public Sector Leadership award, which recognizes outstanding leadership that takes bold steps to improve Canada through advancements in public policy and management.

proud to be part of this dynamic team.

Steve CarsonCEO

About UsEnterprise Saint John (The Greater Saint John Economic Development Agency, Inc.) is a not-for-pro�t agency who receives core funding from the City of Saint John and the municipalities of Grand Bay-West�eld, Quispamsis, Rothesay, and St. Martins, the Province of New Brunswick and the Atlantic Canada Opportunities Agency (ACOA). We also receive project-speci�c funding from other federal and provincial government departments.

Our mission is to create the environment for prosperity in the Saint John Community by inspiring and supporting people, ideas and investment.

Our volunteer board is comprised of 16 people representing a broad spectrum of industry and community interests to ensure representation from key priority sectors. They are nominated by community stakeholder groups from across our region.

We are sta�ed by a team of client-focused economic and workforce development professionals who are passionate about advancing our community.

Enterprise Saint John’s mandate and core services include:

development strategies

We have a lot to be proud of as we look back on Enter-

details some signi�cant milestones for our organization; but it only tells part of our story. At Enterprise Saint John we measure our success by how well we work together as a team with our clients and our partners to drive growth in Saint John.

Our philosophy is simple: regional cooperation is fundamental to having a balanced approach to achiev-ing our social, cultural, environmental and economic goals. For Enterprise Saint John that means focusing on

development and investment attraction. People, ideas and investment: these are the ingredients for success.

We worked with our partners in both the public and private sector to attract investment and develop projects that add value to our community. Building upon the signi�cant growth initiated by Canaport LNG, Enterprise Saint John worked with Business New Brunswick, the Department of Energy and Stantec to develop a short list of energy companies that would be interested in Saint

Enterprise Saint John has been a champion for health and life sciences playing a connective role between

programs. We also played a leadership role in landing the

investment that enhances life in Saint John.

In addition to private sector investment, Saint John was the site of signi�cant public sector capital investment, all of which was supported by Enterprise Saint John and our community partners. Some of the major projects included; the ongoing refurbishment of the Point Lepreau nuclear generating station, the construction of the Route 1 overpass, the construction of UNB Saint

and major repair work to the Harbour Bridge.

I was pleased to be a member of the senior sta� steering committee that has guided the development of Plan SJ and in particular its community engagement initiatives. In 2010 the City of Saint John began a two-year process to develop a new municipal plan that will guide devel-

-hoods and support for environmental and cultural initiatives. Just the recipe we need to help build a vibrant and diversi�ed workforce.

We continued to work with education partners such as the Department of Post-Secondary Education, Training and Labour, UNB Saint John, NBCC Saint John, School Districts 8 and 6 to address the skills gap by introducing students to the wide array of jobs available in Saint John. Through our Workforce Development e�orts, we teamed up with employers to identify and recruit skilled workers and strengthen company human resource e�orts through labour market research reports, workforce requirement analyses, targeted recruitment campaigns and industry-speci�c job fairs.

With funding from the Population Growth Secretariat and together with the YMCA-YWCA Settlement Services, the Saint John Multicultural and Newcomers Resource Centre and the Saint John Board of Trade, we launched the Business Immigrant Mentorship Program. This program matches newcomers with

culture.

This was also the year we fully embraced the networking and learning opportunities of social media, using Twitter, Facebook and discussion boards to help spread the word about Enter-

business owners and young entrepreneurs. An active online community has developed around our Emerging Entrepre-

entrepreneurs to us and to each other.

We are proud of the work we have done over the past decade under the True Growth banner. Enterprise Saint John brings together �ve municipalities to work collaboratively on economic development issues. Others are starting to notice: in November, Enterprise Saint John became the �rst Atlantic Canadian agency in our category to receive an IPAC/Deloitte Public Sector Leadership award, which recognizes outstanding leadership that takes bold steps to improve Canada through advancements in public policy and management.

proud to be part of this dynamic team.

Steve CarsonCEO

Over the past decade Saint John has been ranked multiple times as one of the country’s top ten cities for business by Canadian Business Magazine. We are a city built on the spirit of entrepreneurship, innovation and creativity.

As the largest urban centre in New Brunswick, Saint John has a diverse economy and workforce that is attractive to investors. In 2010 Enterprise Saint John worked with a number of business delegations from North America, the Middle East and Asia to explore investment opportunities in the region. These investments included new companies and also existing corporations looking at expanding their operations.

The 2009 recession had an impact on private investment growth in 2010, particularly during the �rst half of the year. Saint John continued to be a market of choice for many businesses to invest or reinvest, particularly in the ICT and advanced manufacturing sectors. In recent years Saint John has received an increase in requests from foreign investors interested in opening small to medium-sized businesses in Saint John.

Oftentimes Enterprise Saint John sta� travel to where the business is, taking its value proposition for Saint John to investors across North America, and beyond.

Here at home we host and facilitate prospective investors, picking them up at the airport and then introducing them to the people and organizations that can make their business work in Saint John. These visits can include brie�ngs from the Saint John Port, UNB Saint John, the Saint John airport, elected o�cials, commercial and residen-tial realtors and local business owners, to name a few. Through these one-on-one interactions, connections are made and business relationships begin.

The priority sectors for the Saint John community are:

Emerging sectors include:

Investment AttractionDate Inquiry Sector

January Industrial park Advanced manufacturing

January Trade mission Exports

March Singapore gaming company Tourism

April District energy system Commercial development

May Property developer - NS Residential development

May Millrats relocation Sports/tourism

May Property developer - AB Residential development

May Chinese investor Health sciences

June Canada/New England

cruise symposium Tourism

July Customer service centre Retail

July Industrial contractor - US Advanced manufacturing

July Canadian-based data centre ICT

July Retail opportunity Retail

August Chinese manufacturer Advanced manufacturing

September Real estate developer - ON Residential development

September Investment attraction company specializing

October Technology company - US Energy

October Air service Transportation

October Natural gas exploration Energy

October Real estate - PQ Property development

October Iranian developer Investment opportunity

November Chinese investor Mining

An Atlantic Canadian leaderIn Saint John, our goal is simple – we want to live in a city where the spin-o�s from economic growth bene�t all sectors of our community. That means strategic investments with companies that share our

Institute of Public Administration of Canada (IPAC) and Deloitte – the �rst Atlantic Canadian not-for-pro�t agency to be honoured.

Over the past decade Saint John has been ranked multiple times as one of the country’s top ten cities for business by Canadian Business Magazine. We are a city built on the spirit of entrepreneurship, innovation and creativity.

As the largest urban centre in New Brunswick, Saint John has a diverse economy and workforce that is attractive to investors. In 2010 Enterprise Saint John worked with a number of business delegations from North America, the Middle East and Asia to explore investment opportunities in the region. These investments included new companies and also existing corporations looking at expanding their operations.

The 2009 recession had an impact on private investment growth in 2010, particularly during the �rst half of the year. Saint John continued to be a market of choice for many businesses to invest or reinvest, particularly in the ICT and advanced manufacturing sectors. In recent years Saint John has received an increase in requests from foreign investors interested in opening small to medium-sized businesses in Saint John.

Oftentimes Enterprise Saint John sta� travel to where the business is, taking its value proposition for Saint John to investors across North America, and beyond.

Here at home we host and facilitate prospective investors, picking them up at the airport and then introducing them to the people and organizations that can make their business work in Saint John. These visits can include brie�ngs from the Saint John Port, UNB Saint John, the Saint John airport, elected o�cials, commercial and residen-tial realtors and local business owners, to name a few. Through these one-on-one interactions, connections are made and business relationships begin.

The priority sectors for the Saint John community are:

Emerging sectors include:

Investment AttractionDate Inquiry Sector

January Industrial park Advanced manufacturing

January Trade mission Exports

March Singapore gaming company Tourism

April District energy system Commercial development

May Property developer - NS Residential development

May Millrats relocation Sports/tourism

May Property developer - AB Residential development

May Chinese investor Health sciences

June Canada/New England

cruise symposium Tourism

July Customer service centre Retail

July Industrial contractor - US Advanced manufacturing

July Canadian-based data centre ICT

July Retail opportunity Retail

August Chinese manufacturer Advanced manufacturing

September Real estate developer - ON Residential development

September Investment attraction company specializing

October Technology company - US Energy

October Air service Transportation

October Natural gas exploration Energy

October Real estate - PQ Property development

October Iranian developer Investment opportunity

November Chinese investor Mining

An Atlantic Canadian leaderIn Saint John, our goal is simple – we want to live in a city where the spin-o�s from economic growth bene�t all sectors of our community. That means strategic investments with companies that share our

Institute of Public Administration of Canada (IPAC) and Deloitte – the �rst Atlantic Canadian not-for-pro�t agency to be honoured.

Anyone considering starting their own business has a lot of decisions to make. In 2010 Enterprise Saint John sta� worked with new entrepreneurs to give them the advice they needed to get started and we helped existing entrepreneurs determine their short and long-term needs for business growth.

Some of the advice we o�er includes:

placing a special emphasis on three types of entrepreneurs.

1. Young EntrepreneursThe Emerging Entrepreneurs program helps young people start their own business. This is the digital

John entrepreneurs.

advice from local experts.

2. Arts Entrepreneurs-

forming in Saint John and its members were all saying the same thing: we need business advice.

artists

3. Immigrant EntrepreneursAttracting and retaining immigrants is an important strategic goal for the Saint John community as we

with the Population Growth Secretariat to launch a new program to address the underlying cultural

established local business people. The program is funded by the Population Growth Secretariat. Addi-

The program follows the principles of a mentor-mentee relationship. An experienced member of the

profesknowledge of business and cultural practices in other parts of the world.

Entrepreneur DevelopmentDate Event Program

business plan seminar Emerging Entrepreneurs

January Ge Xueqian opens QQ Bubble Tea Provincial Nominee

in Lansdowne Place Pilot Program

at UNB Saint John Emerging Entrepreneurs

KV Public Library Entrepreneur Development

Enovex Sustainability Consulting Emerging Entrepreneurs

Gillian Goldie Designs Emerging Entrepreneurs

Atlantic Persian Rugs Immigrant Entrepreneurship

Just Play Inc. Emerging Entrepreneurs

I Saint John!Alison Gayton is an artist-entrepreneur who’s making it all happen. Owner of I Love Saint John

and teaches out of her own pottery

Art Supplies on

collaborates frequently with the Saint John Arts

president of Third

artist-run gallery. Alison is both a passionate leader in the Saint John arts and culture scene and an up-and-coming entrepre-

combination for a

Alison’s work at the

Germain Street.

Anyone considering starting their own business has a lot of decisions to make. In 2010 Enterprise Saint John sta� worked with new entrepreneurs to give them the advice they needed to get started and we helped existing entrepreneurs determine their short and long-term needs for business growth.

Some of the advice we o�er includes:

placing a special emphasis on three types of entrepreneurs.

1. Young EntrepreneursThe Emerging Entrepreneurs program helps young people start their own business. This is the digital

John entrepreneurs.

advice from local experts.

2. Arts Entrepreneurs-

forming in Saint John and its members were all saying the same thing: we need business advice.

artists

3. Immigrant EntrepreneursAttracting and retaining immigrants is an important strategic goal for the Saint John community as we

with the Population Growth Secretariat to launch a new program to address the underlying cultural

established local business people. The program is funded by the Population Growth Secretariat. Addi-

The program follows the principles of a mentor-mentee relationship. An experienced member of the

profesknowledge of business and cultural practices in other parts of the world.

Entrepreneur DevelopmentDate Event Program

business plan seminar Emerging Entrepreneurs

January Ge Xueqian opens QQ Bubble Tea Provincial Nominee

in Lansdowne Place Pilot Program

at UNB Saint John Emerging Entrepreneurs

KV Public Library Entrepreneur Development

Enovex Sustainability Consulting Emerging Entrepreneurs

Gillian Goldie Designs Emerging Entrepreneurs

Atlantic Persian Rugs Immigrant Entrepreneurship

Just Play Inc. Emerging Entrepreneurs

I Saint John!Alison Gayton is an artist-entrepreneur who’s making it all happen. Owner of I Love Saint John

and teaches out of her own pottery

Art Supplies on

collaborates frequently with the Saint John Arts

president of Third

artist-run gallery. Alison is both a passionate leader in the Saint John arts and culture scene and an up-and-coming entrepre-

combination for a

Alison’s work at the

Germain Street.

The Seeds of GrowthThe Seed Capital Program is funded by ACOA. It is a community-based initiative that provides loans to start, expand or improve a small business or acquire business skills training. In 2010, 15 Enterprise Saint John clients received Seed loans for their businesses.

ENTREPRENEUR DEVELOPMENT INITIATIVES

Date Event ProgramMarch Lisa & Tim Fowler, Seed loan recipients

Pure Intentions Wellness Clinic Emerging Entrepreneurs

April How to Start a Business seminar Entrepreneur Development

April How to Write a Business Plan seminar with

SJMNRC, PRUDE & YMCA/YWCA Immigrant Entrepreneurs

April Luke Mosher, Seed loan recipient

Saint John Solar Emerging Entrepreneurs

May Scott Walton, Canada Youth Business

Foundation Loan recipient Emerging Entrepreneurs

May Gail Bremner, Seed loan recipient

Bremner & Associates Entrepreneur Development

May Chris Gabriel, Seed loan recipient

Pro Line Hobbies Emerging Entrepreneurs

May Craig Moore, Seed loan recipient

The Box Emerging Entrepreneurs

May How to Start a Business seminar in

Grand Bay-West�eld Entrepreneur Development

May Jamie Buchan launches

Canadian Advanced Skateboard Technologies Emerging Entrepreneurs

June Post-Graduate Provincial Nominee Program

begins new season Immigrant Entrepreneurs

July Joshua Hayward, Seed loan recipient

True Life Training Emerging Entrepreneurs

August Business Skills for Artists and Creative

Entrepreneurs workshop Arts Entrepreneurs

September Business Skills for Artists and Creative

Entrepreneurs workshop with ArtsLink NB Arts Entrepreneurs

September Email marketing seminar Emerging Entrepreneurs

September Arts grant writing workshop with ArtsNB Arts Entrepreneurs

October Go-Getters-Are-Going-Out

Networking event Emerging Entrepreneurs

October Small business focus group for

Shelley DeMerchant, Urban Shoe Myth Emerging Entrepreneurs

October Nawal Doucette, Seed loan recipient

Natural Moves Emerging Entrepreneurs

Date Event ProgramOctober Kpazay Tarr, Seed loan recipient

Blessed Fingers Emerging Entrepreneurs

November Robert MacKenzie, Seed loan recipient

Coin Calendars International Emerging Entrepreneurs

November Selling Online workshop Emerging Entrepreneurs

November E�ective Networking workshop Emerging Entrepreneurs

November How to Start a Business seminar at

SJMNRC Immigrant Entrepreneurship

November Opening the Door to Exporting seminar Entrepreneur Development

December Social Media for Small Business workshop Emerging Entrepreneurs

December Business plan competition Emerging Entrepreneurs

The Seeds of GrowthThe Seed Capital Program is funded by ACOA. It is a community-based initiative that provides loans to start, expand or improve a small business or acquire business skills training. In 2010, 15 Enterprise Saint John clients received Seed loans for their businesses.

Date Event ProgramMarch Lisa & Tim Fowler, Seed loan recipients

Pure Intentions Wellness Clinic Emerging Entrepreneurs

April How to Start a Business seminar Entrepreneur Development

April How to Write a Business Plan seminar with

SJMNRC, PRUDE & YMCA/YWCA Immigrant Entrepreneurs

April Luke Mosher, Seed loan recipient

Saint John Solar Emerging Entrepreneurs

May Scott Walton, Canada Youth Business

Foundation Loan recipient Emerging Entrepreneurs

May Gail Bremner, Seed loan recipient

Bremner & Associates Entrepreneur Development

May Chris Gabriel, Seed loan recipient

Pro Line Hobbies Emerging Entrepreneurs

May Craig Moore, Seed loan recipient

The Box Emerging Entrepreneurs

May How to Start a Business seminar in

Grand Bay-West�eld Entrepreneur Development

May Jamie Buchan launches

Canadian Advanced Skateboard Technologies Emerging Entrepreneurs

June Post-Graduate Provincial Nominee Program

begins new season Immigrant Entrepreneurs

July Joshua Hayward, Seed loan recipient

True Life Training Emerging Entrepreneurs

August Business Skills for Artists and Creative

Entrepreneurs workshop Arts Entrepreneurs

September Business Skills for Artists and Creative

Entrepreneurs workshop with ArtsLink NB Arts Entrepreneurs

September Email marketing seminar Emerging Entrepreneurs

September Arts grant writing workshop with ArtsNB Arts Entrepreneurs

October Go-Getters-Are-Going-Out

Networking event Emerging Entrepreneurs

October Small business focus group for

Shelley DeMerchant, Urban Shoe Myth Emerging Entrepreneurs

October Nawal Doucette, Seed loan recipient

Natural Moves Emerging Entrepreneurs

Date Event ProgramOctober Kpazay Tarr, Seed loan recipient

Blessed Fingers Emerging Entrepreneurs

November Robert MacKenzie, Seed loan recipient

Coin Calendars International Emerging Entrepreneurs

November Selling Online workshop Emerging Entrepreneurs

November E�ective Networking workshop Emerging Entrepreneurs

November How to Start a Business seminar at

SJMNRC Immigrant Entrepreneurship

November Opening the Door to Exporting seminar Entrepreneur Development

December Social Media for Small Business workshop Emerging Entrepreneurs

December Business plan competition Emerging Entrepreneurs

In 2010 the Saint John Community continued to address the ongoing evolution of the labour force. Saint John and New Brunswick are in the midst of a great transition, from an industrial-based economy to a knowledge-based one. This has created a gap between the skills required by employers and those available in the existing labour pool.

At its core, this is an issue of supply and demand: currently Saint John’s labour force does not have the right mix of skills to meet employment demands. Enterprise Saint John’s Workforce Development e�orts are built around a simple premise: it’s as much about �nding people for jobs, as it is jobs for people. Working with the Government of New Brunswick and our �ve regional municipalities, we focus on recruitment, repatriation, retention, enhanced participation and immigration.

This past year Enterprise Saint John worked with employers to identify and recruit skilled workers and strengthen company human resource e�orts through labour market research reports, workforce requirement analyses, targeted recruitment campaigns and industry-speci�c job fairs. Workforce Development also supports cooperative education initiatives and through our Emerging Entrepreneurs programs, participates in high school career fairs that give students insight into the local job market.

For instance, we co-sponsored with the Saint John Board of Trade, ‘Unlimited Possibilities’, an information session held as part of ‘Bring Your Kid to Work’ day, where we partnered to deliver four skills networking dinners for young women to get them interested in non-traditional career choices and we work with individual teachers to provide programming to students based on curriculum.

To address issues of underemployment and skills development, Enterprise Saint John continues to partner with Vibrant Communities and the provincial department of Post-Secondary Education, Training and Labour to deliver the Ties 2 Work program.

Over 250 human resource managers receive our bimonthly e-newsletters, which provides recent labour market analysis and local workforce news and events.

Enterprise Saint John also plays a leading role in our community’s physician recruitment program, hosting networking events and one-on-one brie�ngs and tours of Saint John for new doctors and their families.

Workforce Development WORKFORCE DEVELOPMENT INITIATIVES

Date InitiativeJanuary Strategic analysis report on top 50 employers in Saint John

January How to Attract and Retain Older Workers seminar

February HR Made Simple information session

March Catch the Wave to Employment workshop with Vibrant Communities, Urban

Core Support Network and department of Post-Secondary Education, Training

and Labour

April Participated at the District 6 non-traditional career fair

April 17th Annual Job Fest

May The Saint John Labour Market and How it E�ects You presentation to the

HR Association of NB

May Skills Work! Women in Trades and Technology networking dinner

May Saint John High School entrepreneur and local economy workshop

May NB Youth Career Options program local economy workshops

May Simonds High School 6th annual Spring Campus Market

June Catch the Wave to Employment workshop

June Canadian Apprenticeship Forum bi-annual conference in St. John’s

July Aboriginal Workforce Development Initiative launch in Fredericton

July HR support to SJMNRC in sta� search process

July HR support to Innovatia to ful�ll workforce needs for multilingual employees

September How to Access Bilingual Workers seminar

September Focus groups on topic of youth-friendly workplaces

October 2010 IT Recruitment Job Fair in Ottawa

October Catch the Wave to Employment workshop

October Harbourview High School entrepreneur and local economy workshop

October Junior Achievement entrepreneur and local economy workshop

November Tourism Business Opportunities workshop with Saint John High School students

November Simonds High School entrepreneur and local economy workshop

November Harbourview High School business idea brainstorming session

November Skills Work networking dinner for high school girls interested in

non-traditional �elds in Saint John

November Unlimited Possibilities: Our Kids, Their Future networking lunch as part of Take

Your Kids to Work Day

November HR recruitment strategies to assist T4G and J.D. Irving with IT labour needs

November Labour Force Development O�cer Population Growth

Secretariat-Immigration branch summit

November Recruitment support for TD Insurance with open house and job fair

December Product prototype feedback workshop with Simonds High School students

December Student Dragons’ Den with Harbourview and Kennebecasis Valley high schools

In 2010 the Saint John Community continued to address the ongoing evolution of the labour force. Saint John and New Brunswick are in the midst of a great transition, from an industrial-based economy to a knowledge-based one. This has created a gap between the skills required by employers and those available in the existing labour pool.

At its core, this is an issue of supply and demand: currently Saint John’s labour force does not have the right mix of skills to meet employment demands. Enterprise Saint John’s Workforce Development e�orts are built around a simple premise: it’s as much about �nding people for jobs, as it is jobs for people. Working with the Government of New Brunswick and our �ve regional municipalities, we focus on recruitment, repatriation, retention, enhanced participation and immigration.

This past year Enterprise Saint John worked with employers to identify and recruit skilled workers and strengthen company human resource e�orts through labour market research reports, workforce requirement analyses, targeted recruitment campaigns and industry-speci�c job fairs. Workforce Development also supports cooperative education initiatives and through our Emerging Entrepreneurs programs, participates in high school career fairs that give students insight into the local job market.

For instance, we co-sponsored with the Saint John Board of Trade, ‘Unlimited Possibilities’, an information session held as part of ‘Bring Your Kid to Work’ day, where we partnered to deliver four skills networking dinners for young women to get them interested in non-traditional career choices and we work with individual teachers to provide programming to students based on curriculum.

To address issues of underemployment and skills development, Enterprise Saint John continues to partner with Vibrant Communities and the provincial department of Post-Secondary Education, Training and Labour to deliver the Ties 2 Work program.

Over 250 human resource managers receive our bimonthly e-newsletters, which provides recent labour market analysis and local workforce news and events.

Enterprise Saint John also plays a leading role in our community’s physician recruitment program, hosting networking events and one-on-one brie�ngs and tours of Saint John for new doctors and their families.

Workforce Development WORKFORCE DEVELOPMENT INITIATIVES

Date InitiativeJanuary Strategic analysis report on top 50 employers in Saint John

January How to Attract and Retain Older Workers seminar

February HR Made Simple information session

March Catch the Wave to Employment workshop with Vibrant Communities, Urban

Core Support Network and department of Post-Secondary Education, Training

and Labour

April Participated at the District 6 non-traditional career fair

April 17th Annual Job Fest

May The Saint John Labour Market and How it E�ects You presentation to the

HR Association of NB

May Skills Work! Women in Trades and Technology networking dinner

May Saint John High School entrepreneur and local economy workshop

May NB Youth Career Options program local economy workshops

May Simonds High School 6th annual Spring Campus Market

June Catch the Wave to Employment workshop

June Canadian Apprenticeship Forum bi-annual conference in St. John’s

July Aboriginal Workforce Development Initiative launch in Fredericton

July HR support to SJMNRC in sta� search process

July HR support to Innovatia to ful�ll workforce needs for multilingual employees

September How to Access Bilingual Workers seminar

September Focus groups on topic of youth-friendly workplaces

October 2010 IT Recruitment Job Fair in Ottawa

October Catch the Wave to Employment workshop

October Harbourview High School entrepreneur and local economy workshop

October Junior Achievement entrepreneur and local economy workshop

November Tourism Business Opportunities workshop with Saint John High School students

November Simonds High School entrepreneur and local economy workshop

November Harbourview High School business idea brainstorming session

November Skills Work networking dinner for high school girls interested in

non-traditional �elds in Saint John

November Unlimited Possibilities: Our Kids, Their Future networking lunch as part of Take

Your Kids to Work Day

November HR recruitment strategies to assist T4G and J.D. Irving with IT labour needs

November Labour Force Development O�cer Population Growth

Secretariat-Immigration branch summit

November Recruitment support for TD Insurance with open house and job fair

December Product prototype feedback workshop with Simonds High School students

December Student Dragons’ Den with Harbourview and Kennebecasis Valley high schools

It was an exciting year in Saint John and Enterprise Saint John was proud to be a part of the celebrations. As de�ned by our True Growth philosophy, a vibrant community collaboratively supports its economic, social, cultural and environmen-tal goals.

Enterprise Saint John did this in the following key ways:

PlanSJEnterprise Saint John strongly supports the process to develop the City’s new municipal plan – PlanSJ. Our CEO has been an active and engaged member of the PlanSJ Steering Committee, and Board members and sta� have contributed to each of the open houses and other commu-nity engagement sessions. We look forward to continuing to collaborate and support the PlanSJ team as they work to �nalize the plan which will guide Saint John’s development over the next 25 years and be an important blueprint for economic development.

Life on Your Terms Our community portal, which has all the information you need to build a life in Saint John, continued to serve its audience, from a new server. As part of this project, Enterprise Saint John launched a new lifestyle campaign called ‘Hip Heritage’, which targeted families with young children. This campaign included print and online advertising featuring a curling party at the Carleton Curling Rink and a street party at Happinez Wine Bar.

Saint John 225Enterprise Saint John was proud to o�er sta� support to the Saint John 225 volunteer commit-tee. We helped negotiate and manage the successful advertising campaign, which included a television advertisement, created by Saint John-based Hemmings House Pictures and featuring original music by Saint John songwriter Clinton Charlton, which was shown on CTV Atlantic. As part of CTV’s sponsorship, Live at Five and the Six O’Clock News with Steve Murphy broadcast live from Saint John on May 18th, the 225th anniversary of the city’s incorporation. Enterprise Saint John also supported Saint John 225’s speaker series, which featured industrial designer Karim Rashid and Canada Council for the Arts vice-chair Simon Brault.

Media SupplementEnterprise Saint John, in partnership with the Saint John Board of Trade and the City of Saint John, helped produce two media reports on growth in the Saint John community. Saint John on the Move and explore magazine were special inserts included with the Telegraph-Journal in 2010. Enterprise Saint John worked with the newspaper’s editors to develop story ideas that highlighted community successes such as MedRunner which is pushing the boundaries in the health-care system, the huge in�ux of capital in our post-secondary education system, and receiving North America’s �rst UNESCO-designation for Stonehammer, a Geopark right beneath our feet.

Saint John Mill RatsTo help bring the Mill Rats to Saint John took a combination of business negotiations with a personal touch. Enterprise Saint John was happy to help out on both fronts, providing recruiters with the information to help design a winning pitch and then working with senior members of the Mill Rats to give them a one-on-one tour of our community. We wanted a basketball home team; the team was looking for a welcoming home. Together we found the right �t.

Community Development Board of Directors and Sta�Board Members

Tony Gogan

Dr. Michael Barry

Darren Bishop

Dr. Shelley Rinehart

Rick Brown

Richard Daigle

Arthur Doyle

Mary Keith

Dr. Robert MacKinnon

Anita Punamiya

Beth Kelly Hatt

Tim Vickers

Peter T. Zed

3 Vacancies

Vice Chair

Treasurer

Secretary

Appointment

Business New Brunswick (Province of NB)

Town of Quispamsis

Province of New Brunswick

Saint John Board of Trade (ACOA)

Saint John Board of Trade (Province of NB)

City of Saint John

Grand Bay-West�eld

City of Saint John

Saint John Board of Trade (City of SJ)

Grant Thornton

Horizon Health Network

Bishops Windows and Doors

Department of Energy

Master Mechanical Contractors

Pizza Hut – Brunswick Square

Cox & Palmer

J.D. Irving Limited

University of New Brunswick

CompreCultures

Aquila Tours

Atlantic Coastal Action Program

Barry Spalding

Ex-o�cio Members

Mayor Bill Bishop Town of Rothesay

Mayor Ivan Court City of Saint John

Mayor Murray Driscoll Town of Quispamsis

Mayor Jim Huttges Village of St. Martins

Mayor Grace Losier Town of Grand Bay-West�eld

Sta�

Steve Carson CEO

Lois Vincent Manager, Business Development

Christine Comeau Communications O�cer

Karen Holyoke Accountant

Natasha Hunter Assistant, Client Services

Sarah Jones Youth Coordinator, Emerging Entrepreneurs

Hemant Kumar Economic Development O�cer

Michele Lodge Youth Coordinator, Emerging Entrepreneurs

Gina O'Rourke-McKay Workforce Coordinator

Kurt Peacock Immigration Project O�cer

Jay Reid Economic Development O�cer

Janet Scott Economic Development O�cer

Sara Stashick Life on Your Terms Coordinator

Jennifer Teed Administrative Assistant

It was an exciting year in Saint John and Enterprise Saint John was proud to be a part of the celebrations. As de�ned by our True Growth philosophy, a vibrant community collaboratively supports its economic, social, cultural and environmen-tal goals.

Enterprise Saint John did this in the following key ways:

PlanSJEnterprise Saint John strongly supports the process to develop the City’s new municipal plan – PlanSJ. Our CEO has been an active and engaged member of the PlanSJ Steering Committee, and Board members and sta� have contributed to each of the open houses and other commu-nity engagement sessions. We look forward to continuing to collaborate and support the PlanSJ team as they work to �nalize the plan which will guide Saint John’s development over the next 25 years and be an important blueprint for economic development.

Life on Your Terms Our community portal, which has all the information you need to build a life in Saint John, continued to serve its audience, from a new server. As part of this project, Enterprise Saint John launched a new lifestyle campaign called ‘Hip Heritage’, which targeted families with young children. This campaign included print and online advertising featuring a curling party at the Carleton Curling Rink and a street party at Happinez Wine Bar.

Saint John 225Enterprise Saint John was proud to o�er sta� support to the Saint John 225 volunteer commit-tee. We helped negotiate and manage the successful advertising campaign, which included a television advertisement, created by Saint John-based Hemmings House Pictures and featuring original music by Saint John songwriter Clinton Charlton, which was shown on CTV Atlantic. As part of CTV’s sponsorship, Live at Five and the Six O’Clock News with Steve Murphy broadcast live from Saint John on May 18th, the 225th anniversary of the city’s incorporation. Enterprise Saint John also supported Saint John 225’s speaker series, which featured industrial designer Karim Rashid and Canada Council for the Arts vice-chair Simon Brault.

Media SupplementEnterprise Saint John, in partnership with the Saint John Board of Trade and the City of Saint John, helped produce two media reports on growth in the Saint John community. Saint John on the Move and explore magazine were special inserts included with the Telegraph-Journal in 2010. Enterprise Saint John worked with the newspaper’s editors to develop story ideas that highlighted community successes such as MedRunner which is pushing the boundaries in the health-care system, the huge in�ux of capital in our post-secondary education system, and receiving North America’s �rst UNESCO-designation for Stonehammer, a Geopark right beneath our feet.

Saint John Mill RatsTo help bring the Mill Rats to Saint John took a combination of business negotiations with a personal touch. Enterprise Saint John was happy to help out on both fronts, providing recruiters with the information to help design a winning pitch and then working with senior members of the Mill Rats to give them a one-on-one tour of our community. We wanted a basketball home team; the team was looking for a welcoming home. Together we found the right �t.

Community Development Board of Directors and Sta�Board Members

Tony Gogan

Dr. Michael Barry

Darren Bishop

Dr. Shelley Rinehart

Rick Brown

Richard Daigle

Arthur Doyle

Mary Keith

Dr. Robert MacKinnon

Anita Punamiya

Beth Kelly Hatt

Tim Vickers

Peter T. Zed

3 Vacancies

Vice Chair

Treasurer

Secretary

Appointment

Business New Brunswick (Province of NB)

Town of Quispamsis

Province of New Brunswick

Saint John Board of Trade (ACOA)

Saint John Board of Trade (Province of NB)

City of Saint John

Grand Bay-West�eld

City of Saint John

Saint John Board of Trade (City of SJ)

Grant Thornton

Horizon Health Network

Bishops Windows and Doors

Department of Energy

Master Mechanical Contractors

Pizza Hut – Brunswick Square

Cox & Palmer

J.D. Irving Limited

University of New Brunswick

CompreCultures

Aquila Tours

Atlantic Coastal Action Program

Barry Spalding

Ex-o�cio Members

Mayor Bill Bishop Town of Rothesay

Mayor Ivan Court City of Saint John

Mayor Murray Driscoll Town of Quispamsis

Mayor Jim Huttges Village of St. Martins

Mayor Grace Losier Town of Grand Bay-West�eld

Sta�

Steve Carson CEO

Lois Vincent Manager, Business Development

Christine Comeau Communications O�cer

Karen Holyoke Accountant

Natasha Hunter Assistant, Client Services

Sarah Jones Youth Coordinator, Emerging Entrepreneurs

Hemant Kumar Economic Development O�cer

Michele Lodge Youth Coordinator, Emerging Entrepreneurs

Gina O'Rourke-McKay Workforce Coordinator

Kurt Peacock Immigration Project O�cer

Jay Reid Economic Development O�cer

Janet Scott Economic Development O�cer

Sara Stashick Life on Your Terms Coordinator

Jennifer Teed Administrative Assistant

Our Partners Financial Statements

E N T E R P R I S E S A I N T J O H N A N N U A L R E P O R T 2 0 1 0 1918 I N S P I R I N G P E O P L E , I D E A S & I N V E S T M E N T

E N T E R P R I S E S A I N T J O H N A N N U A L R E P O R T 2 0 1 0 2120 I N S P I R I N G P E O P L E , I D E A S & I N V E S T M E N T

I N S P I R I N G P E O P L E , I D E A S & I N V E S T M E N T 2322 E N T E R P R I S E S A I N T J O H N A N N U A L R E P O R T 2 0 1 0

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Email: [email protected] www.nythermal.com www.nythermal.com

40 King Street, Saint John, New Brunswick, Canada, E2L 1G3

Telephone: (506) 658-2877 Toll-Free: 1-800-561-2877 Fax: (506) 658-2872 E-mail: [email protected]

www.enterprisesj.com

Enterprise Saint JohnAnnual Report 2010

Grand Bay-West�eld Quispamsis Rothesay St. Martins Saint John

Enterprise Saint John 2010 Annual Report

Documents

Transcript of Enterprise Saint John 2010 Annual Report