ENTERPRISE RISK MANAGEMENT (ERM) ENTERPRISE RISK ... Maistry - Creating... · Enterprise Risk...

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ENTERPRISE RISK MANAGEMENT (ERM) ENTERPRISE RISK MANAGEMENT (ERM) – CREATING A RISK-INTELLIGENT INSURER Gavin R. Maistry, FSA, FSAS, CERA, CFA Chief Actuary , Life Asia Chief Actuary , Life Asia 1 ST ST IAI SEMINAR ON ENTERPRISE RISK MANAGEMENT IAI SEMINAR ON ENTERPRISE RISK MANAGEMENT GURGAON, GURGAON, 26 AUGUST 2011 26 AUGUST 2011

Transcript of ENTERPRISE RISK MANAGEMENT (ERM) ENTERPRISE RISK ... Maistry - Creating... · Enterprise Risk...

Page 1: ENTERPRISE RISK MANAGEMENT (ERM) ENTERPRISE RISK ... Maistry - Creating... · Enterprise Risk Management (ERM) is an enterprise wide discipline by which risks from all basic definitions

ENTERPRISE RISK MANAGEMENT (ERM) ENTERPRISE RISK MANAGEMENT (ERM) ––CREATING A RISK-INTELLIGENT INSURER

Gavin R. Maistry, FSA, FSAS, CERA, CFAChief Actuary, Life AsiaChief Actuary, Life Asia

11STST IAI SEMINAR ON ENTERPRISE RISK MANAGEMENT IAI SEMINAR ON ENTERPRISE RISK MANAGEMENT GURGAON, GURGAON, 26 AUGUST 201126 AUGUST 2011

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The World is Fill of Risk and DangersThe World is Fill of Risk and Dangersstarting on a lite note…

THE ACTUARY

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Actuaries are Natural Risk ManagersActuaries are Natural Risk Managersbut it does not always end well…

THE ACTUARY

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The 1The 1st st (Future) Enterprise Risk Manager(Future) Enterprise Risk Manager

USS Enterprise

superpowers help…

USS Enterprise

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Actuaries & Risk ManagementActuaries & Risk Managementwe have to make long term, predictions…need to understand RISK…

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Actuaries shaping the future of risk management…Actuaries shaping the future of risk management…

Evolution of the Actuarial Profession...Evolution of the Actuarial Profession...Th E l ti f th A t E D i ti Ti t E

major drive by most actuarial bodies…

The Evolution of the Actuary Emergence Description Time to EmergeActuary of the 1st kind 17th century life insurance actuaries using deterministic methodsActuary of the 2nd kind 20th century casualty actuaries using probabilistic methods 250Actuary of the 3rd kind 1980's investment actauries applying financial economics (Bühlmann) 70Actuary of the 3rd kind 1980's investment actauries applying financial economics (Bühlmann) 70Actuary of the 4th kind current actuaries working in ERM (Embrechts) 25

Source: Stephen P. D‘Archy, CAS Presidential Address, 2005

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Actuaries shaping risk managementActuaries shaping risk managementi l f i h f f f i k

Causes of the GFC & Lessons for

actuarial profession at the forefront of risk manangement…

actuaries

ERM & the CERA designation

Latest CI Experience Studies from the UK & ANZ

Latest Research into Mortality Improvements

Product Development Challenges in Japan

The Changing Face of the Life Insurance Market in South Africa

etc.

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The CERA Actuarial DesignationThe CERA Actuarial Designation

THE ACTUARY

the new gold standard in risk management credentials?

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The CERA Actuarial DesignationThe CERA Actuarial Designationstarted by the SoA…www.ceranalyst.org

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The CERA Actuarial DesignationThe CERA Actuarial Designationthe new global designation website…www.ceraglobal.org

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CERA’s Making theirCERA’s Making their Mark in the ERM SpaceMark in the ERM Space

THE ACTUARY

the new ERM textbook…

Si S l FSA CERASim Segal, FSA, CERA

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The SoA’s CERA CurriculumThe SoA’s CERA Curriculumprovides some good reference material…

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What Enterprise Risk Management is about …What Enterprise Risk Management is about …

Enterprise Risk Management (ERM) is an enterprise wide discipline by which risks from allEnterprise Risk Management (ERM) is an enterprise wide discipline by which risks from all

basic definitions

Enterprise Risk Management (ERM) is an enterprise-wide discipline by which risks from all potential sources are identified, measured, exploited, controlled, and monitored for the purpose of achieving the risk management objectives.

Enterprise Risk Management (ERM) is an enterprise-wide discipline by which risks from all potential sources are identified, measured, exploited, controlled, and monitored for the purpose of achieving the risk management objectives.

Risk management is concerned with possible future deviations Risk management is concerned with possible future deviations

Possible risk management objectives arePossible risk management objectives are

Qualitative, e.g.: Global presence in (re-) Qualitative, e.g.: Global presence in (re-)

Risk DefinitionRisk Definition Risk Management ObjectivesRisk Management ObjectivesCompany ObjectivesCompany Objectives

from a predefined goal, i.e. both with positive deviations (opportunities) and negative deviations (risks)

from a predefined goal, i.e. both with positive deviations (opportunities) and negative deviations (risks)

Ensure a target degree of confidence in meeting policyholders’ claims

Protect and generate

Ensure a target degree of confidence in meeting policyholders’ claims

Protect and generate

insurance marketsFinancial targets, e.g.: Earnings RoRaC

insurance marketsFinancial targets, e.g.: Earnings RoRaC deviations (risks).deviations (risks). Protect and generate

sustainable shareholder value Achieve and protect a target

rating

Protect and generate sustainable shareholder value

Achieve and protect a target rating

RoRaC Combined RatioOther goals, e.g.: Code of Conduct

RoRaC Combined RatioOther goals, e.g.: Code of Conduct

Protect the reputation Protect the reputation PIRI1 Employer Value Proposition PIRI1 Employer Value Proposition

1 Principles for Responsible Investments

Risk Management objectives must be aligned with company objectives.

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Risk DefinitionRisk Definitiondiff b i k & i i idifference between risk & uncertainty – in an economic sense…

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Why Enterprise Risk Management?Why Enterprise Risk Management?

Implementing ERM leads to... Corporate value enhanced by...

benefits of ERM…

Elimination of tail outcomes (reduced probability of financial distress)

Reduction of cost of capital (financial distress costs) and thus costs of products; creation of clients’ confidence in sustainably meeting all obligations

Level taxable earnings stream Increase of expected profits by reduction of expected taxes in the g p p y ppresence of a convex tax schedule; increase of predictability reduces cost of capital and increases reputation supporting new business

Increase of transparency for stakeholders, e.g. clients, shareholders, rating agencies or analysts,

Reduction of cost of capital (asymmetric information costs, financial distress costs) and thus cost of products; creation of clients’ g g y

and signal management ability) p

confidence in sustainably meeting all obligations

Optimization of capital structure by measurement and reduction of required capital

Reduction of cost of capital and thus costs of products

Enforcement of a minimum level of diversification Reduction of cost of capital (financial distress costs) and thus costsEnforcement of a minimum level of diversification by budgeting of available capital resources

Reduction of cost of capital (financial distress costs) and thus costs of products

Enhancement of the company’s risk-return profileby identifying products with attractive risk-return profile

Reduction of cost of capital and thus costs of products; safeguardingsustainable fulfilments of obligations

profile

Potential resp. prerequisite for a better rating Reduction of cost of capital and thus costs of products; potential for business opportunities where ratings matter

ERM sustainably increases shareholder value and safeguards clients’ interests.

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How to Implement ERM?How to Implement ERM?

Cultural Cultural

some key success factors…

Top management support for ERM, buy-in at business unit level

Balanced risk governance

Finding a balance between risk mitigation and business enabling

Top management support for ERM, buy-in at business unit level

Balanced risk governance

Finding a balance between risk mitigation and business enablingg g g

Business Sound and profitable business model makes ERM easier

g g g

Business Sound and profitable business model makes ERM easier

Methodology and systems Define an appropriate risk measure (right degree of sophistication)

Establish effective systems to support risk management processes

Methodology and systems Define an appropriate risk measure (right degree of sophistication)

Establish effective systems to support risk management processesEstablish effective systems to support risk management processes

Staff Broad perspective of ERM staff required – a lot of training needed!

Establish effective systems to support risk management processes

Staff Broad perspective of ERM staff required – a lot of training needed!

St t b B d f M t i i di bl i it f

Exchange of staff between risk functions and business Exchange of staff between risk functions and business

Strong support by Board of Management is an indispensable prerequisite for successfully introduce and maintain ERM.

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Elements of Munich Re’s ERMElements of Munich Re’s ERME t i Ri k M t t M i h REnterprise Risk Management at Munich Re

Clear limits indicateRisk strategy

Clear limits indicateprecise signals for the internal and external world and define the framework for operational actions

Risk identification andearly warning

Necessity for comprehensive overview,

Risk steeringSystem consisting

but with special focus on main issues

Risk modelling

System consistingof triggers, limits and measures …in conjunction

ERMCycle

Central competition factorin the right balance

between flexibility and stability

…with responsible management actions

Risk-based incentive systems

and sustainable responsibility

Sound risk governanceand effective risk management functions

Risk management culture as solid base17

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The ERM CycleThe ERM Cycle

1. Context & Governance

used to structure the talk…

Governance

2 Ri k2. Risk Identification

6. Review &Improvement

ERM Cycle

3. Risk Quantification

5. Risk Monitoring, Reporting & Rewarding

4. Risk Response

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ERM Step #1: ERM Step #1: Context & Governance…Context & Governance…

The Scream of the Banker…The Scream of the Banker…

who/what will impact risk management – e.g. the Global Financial Crisis…

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Dramatic Change in Market Value of InsurersDramatic Change in Market Value of Insurers

Pre-crisis (31 March 2008) Post-crisis (31 March 2009)

ggpre and post crisis…

Rank Company Market value ($bn) Company Market

value ($bn)

1 China Life 109.50 China Life 94.732 AIG 109.09 Ping An 42.663 Allianz 89 50 Allianz 38 053 Allianz 89.50 Allianz 38.054 ING 84.35 Munich Re 25.155 AXA 75.06 AXA 25.106 Generali 63 63 Generali 24 156 Generali 63.63 Generali 24.157 Manulife 57.38 Travelers Cos 23.768 Ping An 54.24 Zurich 22.519 Zurich 46 02 Tokio Marine 19 509 Zurich 46.02 Tokio Marine 19.50

10 Munich Re 43.48 Metlife 18.62

Source: FT Global 500 per market cap (excl. Berkshire Hathaway)

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Risks Management: Lessons from the CrisisRisks Management: Lessons from the Crisisi ll f A t i f ICA 2010

Lesson #1:Lesson #1: MonitorMonitor the the Market EnvironmentMarket Environment

especially for Actuaries – from ICA 2010

Lesson #2:Lesson #2: TrackTrack the the TrendsTrends

Lesson #3:Lesson #3: Crumbling Crumbling of of Capital Capital During a CrisisDuring a Crisis

Lesson #4: Lesson #4: CConsider onsider Credit RiskCredit Risk

Lesson #5Lesson #5 LackLack ofof LiquidityLiquidity During a CrisisDuring a Crisis Lesson #5 Lesson #5 Lack Lack of of LiquidityLiquidity During a CrisisDuring a Crisis

Lesson #6: Lesson #6: Sensitized Sensitized to to Systemic RiskSystemic Risk

Lesson #7: Lesson #7: BewareBeware of the of the Black SwansBlack Swans

Lesson #8: Lesson #8: CarefulCareful of of ContagionContagion & Tail & Tail CorrelationCorrelationgg

Lesson #9: Lesson #9: MindfulMindful of Financial of Financial ModelsModels

L #10L #10 R l tiR l ti R iR i Lesson #10: Lesson #10: Regulation Regulation Review Review

Lesson #10+: Lesson #10+: BackBack to the to the Basics…Basics… 21

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WhoWho is shaping the future of risk managementis shaping the future of risk management

Academics, etc.Academics, etc.

which bodies are influencing the development of ERM…

Actuarial bodiesActuarial bodies

Acco nting bodiesAcco nting bodiesAccounting bodiesAccounting bodies COSO

Industry bodiesIndustry bodies

Rating AgenciesRating Agencies

RegulatorsRegulators 22

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A d iA d i h i th f t f i k th i th f t f i k t

Risks Management: Lessons from the CrisisRisks Management: Lessons from the Crisis

AcademicsAcademics shaping the future of risk management…shaping the future of risk management…

Lesson #1:Lesson #1: Capital Capital AllocationAllocation ModelModel

Talk by Myron Scholes – NUS Policy Forum, July 2010 Singapore

Lesson #2:Lesson #2: Capital Capital structure structure IssuesIssues

Lesson #3:Lesson #3: OptimizationOptimization ToolsTools Lesson #3:Lesson #3: Optimization Optimization ToolsTools

Lesson #4: Lesson #4: Plan for crisis, Plan for crisis, scenarioscenario analysisanalysis

Lesson #5 Lesson #5 Feedback Feedback MechanismMechanism

Lesson #6Lesson #6: : Reporting Reporting system for riskssystem for risksp gp g yy

Lesson #7: Lesson #7: Firm Firm structure/compensationstructure/compensation

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Industry Bodies shaping risk managementIndustry Bodies shaping risk managementd i f h CFO F

• Sound and comprehensive internal risk governance• Risk management needs to be preemptive, independent and empoweredIntegrated

risk

advice from the CFO Forum…

• Clearly articulating and monitoring the company’s risk tolerance• Compensation should be based on risk-adjusted performance

risk governance

• Indispensable tools for variety of reasons, increasingly used for regulatory purposes• But they can never be a substitute for common sense• Require regular improvement in the light of experience and need the complement of

sound management judgment to be effective

Risk models

Li idit • Liquidity risk distinct from risk to capital adequacy• Liquidity risk management to rely on scenario testing• Liquidity risk of insurers is fundamentally different from that of banks

Liquidity risk

manage-ment

• Renewed market confidence requires accurate valuation and the prompt disclosure• Market-consistent valuation of both assets and liabilities should become the principle

that underpins financial information and prudential oversight in insurance• Rating agencies should be brought under supervision

Valuation and risk

disclosure• Use of ratings in financial regulation should be curtailed

• Crisis emphasizes the need for international cooperation among regulators• Principle and economic risk-based approach for the supervision of groups neededGroup

i i • Efforts of the IAIS should be strengthened by introducing binding standards that would accelerate regulatory convergence

supervision

Source: CRO Forum, April 2009 24

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Rating Agencies shaping risk managementRating Agencies shaping risk managementi i b f bli i f i i ERMincreasing number of publications from rating agencies on ERM…

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Regulations shaping risk managementRegulations shaping risk managementf B l III & S l II i li ifocus on Basle III & Solvency II implications…

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Regulations shaping risk managementRegulations shaping risk managementi li i f S l II f h i i d

Solvency II acts as a catalyst…Solvency II acts as a catalyst… …to resolve some old industry issues…to resolve some old industry issues

implications of Solvency II for the insurance industry…

y yy y yy

Example: Primary life insurance Issue: Long-term guarantees and options often not

properly priced and hedgedS l II R i it l f i t h d t t

Example: Primary life insurance Issue: Long-term guarantees and options often not

properly priced and hedgedS l II R i it l f i t h d t tLong- Solvency II: Requires capital for mismatch; demonstrates where return is insufficient for risk taken

Solution: Improving ALM, product design

Solvency II: Requires capital for mismatch; demonstrates where return is insufficient for risk taken

Solution: Improving ALM, product design

Example: ReinsuranceExample: Reinsurance

Longterm

industry issues

Example: Reinsurance Issue: Reinsurance programmes not always optimal in

terms of risk transfer Solvency II: Reinsurance matters for capital requirements Solution: Impact of reinsurance structures can be

Example: Reinsurance Issue: Reinsurance programmes not always optimal in

terms of risk transfer Solvency II: Reinsurance matters for capital requirements Solution: Impact of reinsurance structures can beSolutions to

Solvency II

Solution: Impact of reinsurance structures can be measured and optimised

Solution: Impact of reinsurance structures can be measured and optimised

Solutions to these issues

Example: Investments Issue: Insufficient profitability of underwriting Example: Investments Issue: Insufficient profitability of underwriting

compensated by taking high investment risks Solvency II: Risk capacity places limit on this strategy Solution: Focusing on profitable underwriting

compensated by taking high investment risks Solvency II: Risk capacity places limit on this strategy Solution: Focusing on profitable underwriting

Solvency II brings more discipline to the industry

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ERM References…ERM References…ERM References…ERM References…

Doherty: Integrated Risk Management1 Risk Context & ERM Risk Strategy Doherty: Integrated Risk Management Ch. 1, The Convergence of Insurance Risk Management & Financial Risk Management Ch. 7, Why Is Risk Costly to a Firm? Ch. 8, Risk Management Strategy: Duality and Globality

1. Risk Context & Governance

ERM Risk Strategy

(AFE References)

Segal: Corporate Value of ERM Ch.1, ERM Basics and Infrastructure Ch.2, Defining ERM

Ch 3 ERM Framework

Enterprise Risk Management Framework

Ch.3, ERM Framework Ch.6, Risk Decision-Making Ch.7, Risk Messaging Ch.8, Risk Governance and Other Topics, p Willis Managing the Invisible: Measuring Risk, Managing Capital, Maximizing Value SoA Risk Management, June 2009: Risk Appetite Statements: What’s on your Menu, Risk Management Wharton: Risk Measurement, Risk Management and Capital Adequacy in Financial Conglomerates CFO Forum: Methodology: Assessing Management's Commitment To And Execution of ERM Processes COSO: ERM Integrated Framework SoA: “Actuarial Aspects of SOX 404”, The Financial Reporter, Dec. 2004 SoA: “Responsibilities of the Actuary for Communicating Sarbanes Oxley Controls” The Financial Reporter

ERM Regulatory/Industry Perspective

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SoA: Responsibilities of the Actuary for Communicating Sarbanes-Oxley Controls” The Financial Reporter

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ERM Step #2: ERM Step #2: Risk Identification…Risk Identification…i k fil f th G

2. Risk Identification

Types of RisksTypes of Risks

risk profile of the Group…

Underwriting The risk of a change in value due to a deviation of the actual claims payments from the expected amount of claims payments (including expenses).

Types of RisksTypes of Risks

Market

Credit

The risk of economic losses resulting from price changes on the capital markets.

The risk of a counterparty to a transaction defaulting before the final settlement of the transaction’s cash flows.

Operational The risk of a change in value caused by the fact that actual losses, incurred for inadequate or failed internal processes, people and systems, or from external events, differ from the expected losses.

Liquidity

Strategy

The risk that we are unable to fund assets or meet obligations at a reasonable time.

The risk of making wrong business decisions, implementing decisions poorly, or being able to adapt to changes in our operating environment.

Reputation The risk that adverse publicity regarding an insurer’s business practices and associations, whether accurate or not, will cause a loss of confidence in the integrity of the institution.

must measure and manage all relevant types of risks.

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ERM Step #2:ERM Step #2: Risk IdentificationRisk Identification2. Risk Identification

SCR: Solvency Capital RequirementAdj: Adjustments for loss absorbing effects

SCRSCR

ERM Step #2: ERM Step #2: Risk Identification…Risk Identification…

BSCR: Basic Solvency Capital RequirementSCRop: Operational riskMarket (SCRmarket)  Currency (Mktfx)  Property (Mktprop)

BSCRBSCRAdjAdj SCRopSCRop

SCR lifSCR lifSCR k tSCR k t SCRh lthSCRh lth SCRd fSCRd f SCRlifSCRlif SCRi tSCRi t Property (Mktprop)  Fixed interest (Mktint)  Equity (Mkteq)  Concentrations (Mktconc)  Spread risk (Mktsp) Health (SCRhealth) 

SCRnon‐lifeSCRnon‐lifeSCRmarketSCRmarket SCRhealthSCRhealth SCRdefSCRdef SCRlifeSCRlife

NlPrem&ResNlPrem&Res NLc

NLc

MktfxMktfx LifemortLifemortHealth

SLTHealth

SLTHealthNonSLTHealthNonSLT

HealthCAT

HealthCAT

SCRintangSCRintang

health Similar to life techniques (HealthSLT) Non‐Similar to life techniques 

(HealthNonSLT) Catastrophe (HealthCat)Counterparty/Default (SCRdef)

catcat

MktpropMktprop

MktintMktint

LifelongLifelong

LifeLife

LifeDis/MorbLifeDis/Morb

HealthMort

HealthMort

HealthLong

HealthLong

H lthH lth

HealthPrem&ResHealthPrem&Res

HealthNSLTLapseHealthNSLTLapse

NLLapseNLLapse

Life (SCRlife)  Mortality (SCRmort)  Longevity (SCRlong) Disability / Morbidity (SCRDis/Morb) Lapse (SCRLapse) E (SCR )

MkteqMkteq

MktspMktsp

catcat

LifeLapseLifeLapse

LifeExpLifeExp

HealthDis/MorbHealthDis/Morb

HealthSLTLapseHealthSLTLapse

HealthExp

HealthExp

Adjustment for the risk mitigating effect of future profit sharing

Expense (SCRmort) Catastrophe (SCRExp) Revision (SCRRev) Catastrophe(SCRCat)Non‐Life (SCRnon‐life) Premium and Reserve (NL )

LifeRevLifeRevMktconcMktconc HealthRev

HealthRev

Source:

Premium and Reserve (NLpr) Lapse(NLLapse)  Catastrophe (NLcat) Intangible assets risks (SCRintang)

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2. ERM Risk Identification(AFE Reference)

AAA: Mapping of Life Insurance Risks, Report to NAIC Tilman: ALM of Financial Institutions - Ch. 16, Understanding options embedded in insurers' balance sheets

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Global Risks Landscape 2011…Global Risks Landscape 2011… 2. Risk Identification

demographic challenges; terrorism; liquidity crunch; etc.…

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APPENDIX: Insurance Risk ReferencesAPPENDIX: Insurance Risk References2. Risk Identification

APPENDIX: Insurance Risk ReferencesAPPENDIX: Insurance Risk References

Insurance Risk Identification

Insurance Risk Quantification Insurance Risk ManagementIdentificationmortality risk  Economic Capital marginsmorbidity risk  capitallapse risk reinsurance securitizationlapse risk  reinsurance, securitizationproduct risk, and embedded options  C

laim

s

O b s e rv e d H is to ry F u tu re

S h o c k

look at components ‐ level, volatility, trend, shock

T re n d

O T im e

P a ram e te r

B e s t E s t im a teS ta is t ic a l V o la t ility

ReferencesRMS L i f h 2009 H1N1 I fl P d iAtkinson & Dallas, Life Insurance Products and Finance ‐ Ch. 13  Annuity and 

O T im e

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RMS: Learning from the 2009 H1N1 Influenza PandemicWharton: Insuring against Catastrophies 

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Demographic ChallengesDemographic Challenges 2. Risk Identification

Japan Population Projections rapid change in 100 years…

128m

95m

83m

128m

Source: Special Report: Japan

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Demographic ChallengesDemographic Challengesd i f t lit i t

2. Risk Identification

drivers of mortality improvements…

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Source: RMS

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APPENDIX: Interest Rate Risk ReferencesAPPENDIX: Interest Rate Risk References2. Risk Identification

APPENDIX: Interest Rate Risk ReferencesAPPENDIX: Interest Rate Risk References

Interest Rate Risk Identification

Interest Rate Risk Quantification Interest Rate Risk Management

Interest rate level Duration; convexity; VaR; CTE; etc. Treasuries; Hedge - interest rate derivatives; Treasury & Eurodollar options

Yield curve shape Key rate durations; scenarios; VaR; etc. Above + structured notes

Volatility Volatility durations; VaR Swap options; caps; floors; etcVolatility Volatility durations; VaR Swap-options; caps; floors; etc.Credit spread Spread duration; VaR; holding limits Interest rate swaps; credit default swaps; etc.AFE References Ho: Key Rate Durations: Measures of Interest Rate Risks

Rubin: Hedging with Derivatives in Traditional Insurance Products Goldman Sachs: Revisiting The Role of Insurance Company ALM within a Risk Management Framework Tilman: ALM of Financial Institutions - Ch. 25, Implications of Regulatory and Accounting Reqts for ALM

35

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APPENDIX: Other Market Risk ReferencesAPPENDIX: Other Market Risk References2. Risk Identification

APPENDIX: Other Market Risk ReferencesAPPENDIX: Other Market Risk ReferencesMarket Risk Identification Market Risk Quantification Market Risk ManagementEquity - guarantees Betas; VaR; CTE; stress testing hedge, ALM - Equity derivativesEquity guarantees retained by the company

Betas; VaR; CTE; stress testing hedge, ALM Equity derivatives

dynamic hedgingCommodity Notional exposures; VaR; stress testing Commodity futures & options

Foreign exchange Notional exposures; VaR; stress testing Forward rate agreements; foreign excahenge options; currency swaps; etc.

Reinvestment Cash flowprojections; scenario analysis Forward contracts

AFE References Introduction Ch. 1, History and Development of the Variable-Annuity Market (background only) Ch. 2, North American Variable Annuities (background only)

Ravindran: Variable Annuity – A Global Perspective

Ch. 5, Risks Underlying Variable Annuities Ch. 10, Overview of Commonly Used Risk Management Strategies Ch. 11, Using Product Development to Manage Risks Ch. 12, Using Reinsurance to Manage Risks

Ch 13 U i C it l M k t t M Ri k Ch. 13, Using Capital Markets to Manage Risks Ch. 14, Putting It All Together: From Dynamic to Static

Ch 10 “Emerging Cost Analysis”

Hardy: Investment Guarantees, 2003 (equity risk) Ch.9, “Risk Measures”

36

CFA Institute : Black Monday and Black Swans

Ch.10, Emerging Cost Analysis Ch.11, “Forecast Uncertainty”

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APPENDIX: Credit Risk ReferencesAPPENDIX: Credit Risk References2. Risk Identification

APPENDIX: Credit Risk ReferencesAPPENDIX: Credit Risk References

Credit Risk Identification Credit Risk Quantification Credit Risk ManagementC dit d S d d ti V R C ditM t i i t t t dit d f lt t t l tCredit spreads Spread duration; VaR; CreditMetrics interest rate swaps; credit default swaps; total return swapsDefault risk Credit ratings; KMV credit default swaps; structured products; Ratings; capitalCounter-party risk Credit limits credit derivatives, diversification, Recei ables defa lt probabilities concentration limits and credit s pport agreementsReceivables default probabilities concentration limits, and credit support agreements.

due diligence and aggregate counter-party exposure limits. References

Ch 4 Loans as Options: The Moody’s KMV Model Saunders: Credit Risk Management In & Out of the Financial Crisis, 2010 Ch. 4, Loans as Options: The Moody s KMV Model Ch. 5, Reduced Form Models: Kamakura’s Risk Manager Ch. 6, Other Credit Risk Models

Ch 7 A Critical Parameter: Loss Given Default Ch. 7, A Critical Parameter: Loss Given Default Ch. 8, The Credit Risk of Portfolios and Correlations Ch. 9, The VAR Approach: CreditMetrics and Other Models

Ch 10 Stress Testing Credit Models: Algorithmics Mark-to-Future Ch. 10, Stress Testing Credit Models: Algorithmics Mark-to-Future Ch. 12, Credit Derivatives Tilman: ALM of Financial Institutions - Ch. 9, Measuring and Marking Counterparty Risk CSFB Credit Portfolio Modeling Handbook – Ch 9-Risk measures: how long is a risky piece of string?

37

CSFB Credit Portfolio Modeling Handbook Ch. 9 Risk measures: how long is a risky piece of string? Fridson: Financial Statement Anaysis - Ch.13, Credit Analysis

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APPENDIX: Liquidity Risk ReferencesAPPENDIX: Liquidity Risk References2. Risk Identification

APPENDIX: Liquidity Risk ReferencesAPPENDIX: Liquidity Risk References

Liquidity Risk Identification Liquidity Risk Quantification Liquidity Risk Managementy y y gForced selling & Stress testing sizing of liquid versus liiliquid positionsmargin callsInability to satisfy Scenario analysis cash flow managementliabilitiesliabilitiescashflow strain liquidity ratios; scenarios; etc. diversification run on the bank surrender chargeshidden callable options contract designAFE R f G G l A i Lif C ’t P I t L k t S itAFE References Green: General American Life Can’t Pay Investors, Looks at Suitors

CIA: “Liquidity Risk Measurement,” CIA Educational Note Brunnermeier: Deciphering the Liquidity and Credit Crunch

38

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APPENDIX: Operational Risk ReferencesAPPENDIX: Operational Risk References2. Risk Identification

APPENDIX: Operational Risk ReferencesAPPENDIX: Operational Risk References

Operational Risk IdentificationTh i k f di t i di t l

Market Conduct (e.g., sales practices) HR i k d ti it t l t t l d tThe risk of direct or indirect loss

resulting from inadequate or failed internal processes, people, systems or from external events…

Process risk, e.g., supply chain, R&D Technology risk, e.g., reliability, external attack, internal attack Judicial risk, e.g., litigation

HR risk, e.g., productivity, talent management, employee conduct

Governance risk

Compliance risk, e.g., financial reporting Internal and External fraud Execution risk Supplier/partner risk Disaster risk, e.g., natural disaster, man-made disaster MODEL Risk

Operational Risk Quantification Economic Capital (diificult)

Operational Risk Management COSO GuidelinesS XSoX…

AFE References SoA Risk Management, Dec 2006: Operational and Reputational Risks: Essential Components of ERM

39

Khan: “Why COSO Is Flawed,” Jan 2005. G30: Derivatives: Practice and Principles

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Root Causes of Market Capitalization Decline Root Causes of Market Capitalization Decline decline drivers; top 20% of Fortune 1’000 (1998-2009)

THE ACTUARY2 Risk Identification2. Risk Identification

40

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APPENDIX: Strategic Risk ReferencesAPPENDIX: Strategic Risk References2. Risk Identification

APPENDIX: Strategic Risk ReferencesAPPENDIX: Strategic Risk ReferencesStrategic Risk IdentificationThe risk of direct or indirect adverse impact

Product sustainability riskDistribution sustainability riskp

on the operating results or value of the business unit as a result of the strategies not being optimally chosen, implemented or adapted to changing conditions

Distribution sustainability risk Consumer preferences and demographics Geopolitical risk Competitor riskE t l l ti i kor adapted to changing conditions… Legislative/Regulatory risk Reputation Risk Sovereign risk

External relations risk

Strategic Risk Quantification ERC, MCEV, RAROC, IRR, etc.

Strategic Risk Management Risk Analysis & Quantification Tables

AFE References Ch.1, The Strategic Nature of Corporate Risk Management Ch.7, Stategic Risk Analysis

Anderson - Strategic Risks Management Practice

, g y Ch.8, Strategic Risk Management – ammendents to the ERM framework Ch.9, Stategic Risk Management SoA Risk Management, Mar 2007: Strategic Planning Models

41

SoA Risk Management, Mar 2008: Measuring and Managing Reputational Risk HBR: "Countering the Biggest Risk of All" by Slywotzky and Drzik, April 2005

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APPENDIX: Strategic Risk ReferencesAPPENDIX: Strategic Risk References2. Risk Identification

APPENDIX: Strategic Risk ReferencesAPPENDIX: Strategic Risk References

42

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ERM Step #3:ERM Step #3: Risk QuantificationRisk Quantification3. Risk Quantification

key modern technique is Economic Risk Capital (ERC)

ERM Step #3: ERM Step #3: Risk Quantification…Risk Quantification…Credit riskL&H

Capital (ERC)

using VaR; CTE; etc, techniques

increasingly stochastic modeling but also c eas g y stoc ast c ode g bu a soscenarios & factors

VaR is well established for financial risks (J i t )(Jorian, etc.)

one year view sometimes difficult to apply for business with long term insurance grisks

Also use “Greeks” to quantify risk inherent in hedging platformsin hedging platforms

3. ERM Risk Quantification

SoA Risk Management, Sept 2009: Modeling Tail Behavior with Extreme Value Theory

Segal: Corporate Value of ERM - Ch.5, Risk Quantification Milliman: Economic Capital Modeling – Practical Considerations

(AFE References)

GARP: Value-at-Risk: Evolution, Deficiencies and Alternatives Shaw: Measurement and Modeling of Dependencies in Economic Capital Chapters 1-8 only

43

g , p g y(AFE References)

Hardy: A Comparative Analysis of U.S., Canadian and Solvency II Capital Adequacy Requirements in Life Insurance SoA Risk Management, Aug 2008: Summary of “Variance of the CTE Estimator”

CAS: Dynamic Financial Models of Property-Casualty Insurers

Hardy: Regulatory Capital Standards for Property and Casualty Insurers Under the U.S., Canadian and Proposed Solvency II (Standard) Formulas

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Risk Quantification under Solvency IIRisk Quantification under Solvency IIPill 1Pillar 1…

Source: CEIOPS ReportsSource: CEIOPS Reports

44

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Risk Quantification Risk Quantification -- Solvency II, Pillar 1Solvency II, Pillar 1l isolvency requirements…

Solvency I (EU) Solvency II

uity

Free CapitalRisk. Charge(0,3% SaR)

One Risk Factor

S l I nds SCR

Free Capital Several Risk Factors

Equ

Plain Charge(4% of Liab.)

Solvency IRequired Capital O

wn

Fun (Solvency

Capital Requir.) MCR

(Minimum

abili

ty

V l F t rov

CapitalRequir.)

FRS

Lia Volume Factor

echn

Pr

Solvency Conditions:• Equity > Required Capital

Solvency Conditions:• Own Funds > SCR => o.k.

IF Teq y q p

• Few allowance to increase equity • Own Funds < MCR => Supervisory control• Quality of Own Funds relevant (Tier 1-3)

45

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Risk Quantification Risk Quantification -- Solvency II, Pillar 1Solvency II, Pillar 1h f N A V l d i h SCR

The Solvency II Economic Balance Sheet

Distribution of NAV=> Solvency Capital Requirement

change of Net Asset Value determines the SCR…

Economic Balance Sheet

n ds Net Assets Value =

Prob

=> Solvency Capital Requirement

Ow

nFu

nd Net Assets Value =Assets

minus Best Estimates Cum Prob

99 5%Risk Marg

sset

s Liabilities

NAV

= 99,5%

Est

im.L

.As NAV

NAV(1) @ 99 5%

Δ NAV

Bes

t E NAV(1) @ 99,5% NAV(0)ΔNAV =

NAV (@ balance sheet date) minus

SCR = ΔNAV @ minus

NAV (@ worst 1 year scenario)NAV @

99,5% VaR 46

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Risk Quantification Risk Quantification -- Solvency II, Pillar 1Solvency II, Pillar 1

Case 1 - Pure Liability Stress

Case 2 - Pure Asset Stress

change of Net Asset Value - cases 1 & 2….

Stress

Ow

n Fu

nds

Ow

n Fu

nds

Net Assets Value O

wn

Fund

s Δ NAV

Risk Marg

ets

F

Risk Marg

Value

Δ NAV Risk Marg

ets

F

Net Assets Value

s

stim

.L.

Ass

e

Est

im.L

.

stim

.L.

Ass

e

Ass

ets

Bes

t Es

Bes

t E

Bes

t Es

t=0 t=1(Stress)

Example: Mortality Risk

t=0 t=1(Stress)

Example: Equity Market RiskExample: Mortality Risk Example: Equity Market Risk

47

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Risk Quantification Risk Quantification -- GGroup ERCroup ERC

Risk category1 Group RI PI MH Div. Explanation

with diversification benefits….

Year end 2009 2010 2010 2010 2010 2010€bn

Property-casualty2 7.6 8.9 8.8 0.6 0.0 –0.5 Slightly higher exposure in natural catastrophes scenarios, weaker euro, change of external protection

Life and health 3.7 5.1 3.9 1.3 0.7 –0.8 Weaker euro (mainly affecting reinsurance portfolio) and lower interest-rates

Market 6.8 9.9 5.5 7.9 0.0 –3.5 Strong increase due to higher equity positions and increased interest-rate risk

Credit3 3.1 4.5 3.4 1.2 0.0 –0.1 Spreads still above average, lower yield curves, downgrades of counterparties

Operational risk 1.5 1.6 1.3 0.5 0.1 –0.3 Low increase due to higher exposure

Simple sum 22.7 30.0 22.9 11.5 0.8 –5.2

Diversification effect4 −5.3 –9.3 –8.1 –2.0 0.0 – Higher diversification due to increases in risk exposures

and lower tail dependencies

Total ERC 17.4 20.7 14.8 9.5 0.8 –4.4

1 Risk categories broadly based on refined "Fischer II" risk categories recommended for standardised industry disclosures.2 Credit (re)insurance included. 3 Default and migration risk.4 The measured diversification effect depends on the risk categories considered and the explicit modelling of fungibility constraints.

Market environment main driver of ERC increase

48

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Risk Quantification Risk Quantification -- Market RiskMarket Risk ERCERC

Risk category Group RI PI Div. Explanation

with diversification benefits….

Year end 2009 2010 2010 2010 2010€bn

Equity 3.8 5.5 3.8 1.8 –0.1 Increase due to higher equity-backing ratio

G l i t t t 4 0 5 6 4 0 6 3 4 7 L i t t t l di t i d d ti i t hGeneral interest-rate 4.0 5.6 4.0 6.3 –4.7 Lower interest-rates leading to increased duration-mismatch

Credit spread 2.2 3.6 1.8 2.6 –0.8 Refined spread risk modelling in the MCEV

Real estate 1.8 2.0 1.1 1.0 –0.1 No material change

Currency 2 3 0 6 0 6 0 2 0 2 Refined modelling of currency risk regarding free surplusCurrency 2.3 0.6 0.6 0.2 –0.2 Refined modelling of currency risk regarding free surplus

Simple sum 14.1 17.3 11.3 11.9 –5.9Diversification –7.3 –7.4 –5.8 –4.0 –Sum ERC 6 8 9 9 5 5 7 9 –3 5

2009

Interest-rateInterest-rateEquityEquity Credit spreadCredit spreadRating classification1 %

Sum ERC 6.8 9.9 5.5 7.9 –3.5

Equity-backing ratio Net DV01 in €m Duration

–12.9

6.1

–17.6

18.8

RI

PI

20092010 Assets 2010 Liabilities2

20%

40%

60%

80%

100%<BBB & NRBBBAAA

2.84.4

incl. derivatives %

6 3

6.6

5.9

7 3

8.3

5.1

Group

PI

RI

–6.81.2Group 0%

20%

2009 2010

AAA

2009 20101 Fixed-Income portfolio.2 Based on replicating portfolio of liabilities.

Note: Asset and liability durations apply to different underlying volumes

6.3 7.3Group

49

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ERM Step #4: ERM Step #4: Risk ResponseRisk ResponsePillar 2 - qualitative requirements under Solvency II…

1. Context & Governance

6 R i &

Risk monitoring

Risk reporting

2. Risk Identification

6. Review &Improvement

reso rces needed to compl ithRisk

ERM Cycle

resources needed to comply with the qualitative requirements are often underestimated!

Risk identifi-cation

Risk control

3. Risk Quantification

5. Risk some European Regulators expect that approx. 75% of the effort of a certification process will be spent on Pillar 2

Risk analysis

Quantification

4 Ri k

Monitoring, Reporting &Rewarding

Pillar 2 ...4. Risk Response

50

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Risk Response Risk Response -- Solvency II, Pillar 2Solvency II, Pillar 2

Avoid not accept the risk - e.g. exit the business Reinsurance ILSCredit risk Will depend on rating of the

iCat bonds avoid credit risk to the i

the basics…

Accept accept the level of risk and take no further action to minimize it further

Transfer transfer the risk e g to a reinsurer or the capital

reinsurer issuerBasis risk None – as reinsurance is based on

company’s actual portfolioSignificant – as insurer pays own losses but receives payoff on index

Moral Hazard Primary firm may be lax in uw – reinsurer needs to align interests

Defining ILS on index controls moral hazardTransfer transfer the risk - e.g. to a reinsurer or the capital

markets (securitization)

Mitigate take action to manage risk through natural hedges or other controls

reinsurer needs to align interests hazardSize & Costs Could be done for smaller deals &

on a less costly basis.Need to be of a certain size to be economically viable. Costly.

Capacity Limited capacity Independent capacityPrice Dependency Prices may depend on market cycle Limited dependency on insurance other controls market cycle

4. Risk Response Securitization Doherty: Integrated Risk Management, Chapter 16 - Securitization ofCatastrophe Risk Tiller: Life, Health and Annuity Reinsurance, 3rd Edition., 2005, Ch. 5, “Advanced Methods of Reinsurance” Ch. 16, “Assumption” Ch. 17, “Special Purpose Reinsurance Companies”

Reinsurance(AFE References)

C , Spec a u pose e su a ce Co pa es

51

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Risk Response Risk Response

Ri k M tRi k M t ALM / SAAALM / SAA TAATAA

liability driven investment process…

Risk ManagementRisk Management ALM / SAAALM / SAA TAATAA

I

Benc

Econom Investme

chmark P

mic N

eutra

Replicati

Insuranc nts

Portfolio

al Positio

ing Portfo

ce Liabili

Risk preferences

and restrictions

Risk-minimal surplus

Risk-minimal replication of

liabilities

Market timingonolios

ties

restrictions

Liability-driven investment process a priori limits market risk.

52

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Risk Response Risk Response -- Solvency II, Pillar 2Solvency II, Pillar 2the system of governance

Principle oriented Solvency II framework

the system of governance

Principle oriented Solvency II framework

Management body is fit and properResponsibility of Management: business and risk strategy

Governance Requirements Transparent organizational

Risk Management System

Quantitative requirementsality

Transparent organizational structure

Clear segregation of responsibilities

written policies

Quantitative requirements Risk Management Function Contingency plans Internal modelpr

opor

tion Interna

written policies Regular review

Internal Control System

ORSA

Actuarial Functionncip

le o

f pl A

udit

te a Co t o Systeand Compliance Function

Information, documentation, reports

OutsourcingPri

p

53

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Risk Response Risk Response -- Solvency II, Pillar 2Solvency II, Pillar 2

Supervisory practices (Pillar 2)

risk management & actuarial function…

Governance processes of the insurance company

comprising strategies, processes and reporting procedures

Risk Management (Art. 44) – must have an effective risk management system…

E l i

Actuarial function (Art. 48) – must have an effective actuarial function…

understanding of the stochastic nature of the business (risk, finance, ALM) and

Business organization

and reporting procedures monitor, manage and report the risks on a continuous basis.

well integrated in the organizational structure

outsourcing

Fit and

Early warning system

Risk management

of the business (risk, finance, ALM) and the use of actuarial methods (probabilities of insurance risks, statistical methods, risk mitigation, discounted cash flows etc.)

contain contingency plans

cover all material risks and inform about risk mitigating techniques

proper ofmanagement and key personalities

"Own Risk & Solvency Assessment"(ORSA)

assessment of: underwriting and investment policy; risk mitigation techniques; claims management procedures; appropriateness of methods models assumptions andq

implement an independent risk management function

for partial or internal model: a risk modelling function needed -

Actuarial function Internal controlsmethods, models, assumptions and sufficiency and quality of the data used in the calculation of technical provisions

comparison of the best estimate against experiencerisk modelling function needed

design, implementation, testing, validation, documentation and for the integration of the internal model in the risk management system (use test)!

p

actuarial function shall deliver a written report to the management with its findings and recommendations

system (use test)!

54

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Risk Response Risk Response -- Solvency II, Pillar 2Solvency II, Pillar 2A 45 O Ri k & S l A (ORSA)

Continuous compliance

Art. 45 – Own Risk & Solvency Assessment (ORSA) …

p

Overall Solvency

SCR

Time horizon

Confidence level

Investors Products M&A

Business Strategy

needsRisk Profile

TP Own funds

MCRObjective 1e.g.

Reputation

Objective 2e.g. Growth

Analysts Market

Material RisksORSA

Management Actions

External factors

Insurance Market

Economic ConditionsORSA

y

MCEV Regulator RisksORSAfactors

Legal environment

Derivates/ Hedging Diversification

FDB Tax

Objective 4e.g. strong

finance

Objective 3e.g. create

value

MCEV

VBM Rating

Regulator

Risk Mitigationg g

ReinsuranceSecurization

VBM Rating

ORSA is the entirety of the processes and procedures employed to identify, assess, monitor, manage and report short and long term risks which a company faces or may face and

determine the own funds necessary to cover the overall solvency needs at all time.55

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Risk Response Risk Response -- Solvency II, Pillar 2Solvency II, Pillar 2A 46 I l C l S

Companies should have in place an effective internal control system

Art. 46 – Internal Control System…

Procedures to prevent/ combat illegal activities e.g. money laundering terror Appropriate standing

Companies should have in place an effective internal control system.

laundering, terror financing, bribe

Implementation of accounting policies

Administrative and accounting procedures

Appropriate standing within the company

Compliance planCompliance function

Quality check of internal programs

Reporting of mayor compliance problems to the management

Internal Control S t

Appropriate reporting

Control environment

Control activities

System

Appropriate reporting arrangementsIC Framework

Monitoring

Information and communicationcommunication

56

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ERM Step #5:ERM Step #5: Risk Reporting & RewardingRisk Reporting & Rewarding

5. Risk Monitoring, Reporting & Rewarding

Market Consistent pricing i k t @

ERM Step #5: ERM Step #5: Risk Reporting & Rewarding…Risk Reporting & Rewarding…

– risk management @ point of sale

Explicit risk capital (CoNHR) – based on ERC & frictional charges based& frictional charges based on Reg. Capital

Also values options &

Replicating Portfolio

Also values options & guarantees – optionality.

Value added can be usedValue added can be used for value based management

Various issues including:

risk-free discount rates; liquidity premiumg

57

stability of results; etc.

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ERM Step #5:ERM Step #5: Risk Reporting & RewardingRisk Reporting & Rewarding

5. Risk Monitoring, Reporting & Rewarding

ERM Step #5: ERM Step #5: Risk Reporting & Rewarding…Risk Reporting & Rewarding… Stern Stewart: "EVA and Strategy” - Babbel: "Fair Value – Financial Economics Perspective”, NAAJ

5. Risk Reporting & Rewarding

Economic Measures

AAA: "Fair Valuation of Insurance Liabilities: Principles and Methods,” Monograph Towers: A Principles-Based Reserves and Capital Standard CFO Forum: Market Consistent Embedded Value Principles CRO Forum: A Market Cost of Capital Approach to Market Value Margins

g(AFE References)

CRO Forum: A Market Cost of Capital Approach to Market Value Margins Herget: Insurance Industry Mergers & Acquisitions Ch.4, Valuation Techniques Fridson: Financial Statement Anaysis Ch.1, The Adversarial Nature of Financial Reporting

Ch 2 The Balance Sheet

Accounting Measures

Ch.2, The Balance Sheet Ch.3, The Income Statement Ch.4, The Statement of Cash Flows Tilman: ALM of Financial Institutions - Ch. 24, Accounting Standards & Requirements

58

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Risk ReportingRisk Reporting5. Risk Monitoring, Reporting & Rewarding

economic solvency ratios….

59

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Regulations shaping risk managementRegulations shaping risk managementIFRS MCEV & S l II i b i ?

5. Risk Monitoring, Reporting & Rewarding

Current IFRS MCEV Solvency II

IFRS, MCEV & Solvency II – convergence to economic basis?

b. V

alue

AN

W

Ow

n Fu

nds

CoCets

Emb

CoCPV

FP

Risk Marget

s

O F

CoC

m. L

.

Ass

e C Marg

m. L

.

Ass

e

est E

stim

est E

stim

• Liability incl. implicitmargin (PAD)

• CoC = Explicit risk margin • Risk Margin ≈ CoC (same method ≠ parameter)

Be

Be

margin (PAD)• No gain at inception• Lock in

• Gain at inception (VANB)• Current estimates

(same method ≠ parameter)• Gain at inception • Current estimates

60

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ERM Step #5: ERM Step #5: Risk Reporting & Rewarding…Risk Reporting & Rewarding…Solvency II impacts in selected Asian countries

5. Risk Monitoring, Reporting & Rewarding

Solvency II impacts in selected Asian countries…

other Asia specific issues:

subsidiaries of European companies will also have to comply with Solvency II – Group issues

many regulators in Asia are following Solvency II closely (see below)

reserving & capital requirements under Solvency II will increase for Par blocks & decrease for non-par blocks.

ERM in Asia will evolve over time – need platform of sound pricing & valuation processes.

Country Regulator Rules/Principles Reserves Mortality Required CapitalIndia IRDA Principles GP valuation BE + PAD Solv I (2 factor)

Singapore MAS Principles GP valuation BE +PAD RBC (5 factor)

Malaysia Bank Negara Principles GP valuation BE +PAD RBC (5 factor)

China CIRC Rules 1 yr FPT or Zillmer presecribed Solv I (2 factor)

HK OCI Rules NP valuation BE + PAD Solv I (2 factor)

Taiwan Insurance Bureau Rules FPT presecribed Solv I (2 factor)

Korea FSS Rules NP valuation presecribed Solv I (2 factor)

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Korea FSS Rules NP valuation presecribed Solv I (2 factor)

Japan FSA Rules NP valuation presecribed RBC (5 factor)

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The Evolution of ERMThe Evolution of ERM –– Complexity Science? Complexity Science? ERM U li h l i f i kERM: Unraveling the complexity of risk

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THANK YOU VERY MUCH FOR YOUR ATTENTION

Gavin R. Maistry, FSA, FSAS, CERA, CFAChief Actuary, Life [email protected]

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Disclaimer

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