Enterprise Resource Planning (ERP) - Sales

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    P R E S E N T E D B Y A S H I S H C H O U D H A R Y ( 0 3 )

    J A G A N N A T H C H O U D H U R Y ( 0 4 )

    S O U V I K C H O W D H U R Y ( 0 5 )

    V I V E K D A L A L ( 0 6 )

    N I R A J D E S A I ( 0 7 )

    Enterprise Resource Planning(ERP) - Sales

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    Management Objectives

    y Increased Sales.

    y Improved Margins

    y Reduced Losses due to Rejections

    y Faster recovery of Returns on Investment

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    Challenges of Global Market

    y Compulsions to work at Reduced Prices

    y Demand of Improved Quality

    y Reduced Lead times

    y Requirement of On time dispatches

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    Customer objectives and Management Objectivescan be achieved only if.

    y Customer satisfaction gets increased.

    y Utilization of Materials, Machines and Men gets increased

    y Performance of employees gets improved

    y Level of quality standards in all functional areas gets

    improved.

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    Deviations in Customer objectives and Management Objectives can betracked only if ICEBERG monitoring is done

    Rework

    Claims

    Excessive use of material

    Inadequate resource utilization

    Cost of re-inspection

    Cost of resolving customer problems

    Lost customers / Goodwill

    Rework

    Claims

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    What holds you back?

    y Difficulties in getting timely and accurate information

    y Difficulties in retrieving past historic data to support

    decision making.

    y Misinterpretation of data due to lack of relevantinformation from other functions.

    y Time consuming data recording methods

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    What is ERP

    Enterprise Resource Planning

    ERP is software solution which addresses the information

    needs of the organization by integrating relevant functions

    of an enterprise.

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    ERP 1. Sale: Process flow

    Confirming

    Order details

    1.14

    Invoice To

    Customer

    1.13

    Invoice

    approval

    1.15

    Payment collection

    1.16

    Close

    Order

    1.9

    WO for execution to

    Planning, Purchase,

    Manufacturing &Stores

    1.10

    WO execution by

    Planning, Purchase,

    Manufacturing &Stores

    1.11

    Dispatc

    h

    Entries

    1.12

    Invoic

    e entry1.13

    1.5

    Sales Orderfrom

    customer

    Order details

    Amendments

    1.8

    Release

    Order

    1.7

    Order

    Approval

    1.6

    Order

    entry

    1.9

    1.2

    Processing

    Enquiry from

    customer

    1.3

    Quotation

    preparation &

    submission.

    1.4

    Finalizing

    specifications,

    Rates

    1.1

    Enquiry from

    customer1.5

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    Case Study - JOHNSON INDUSTRIES, INC.

    y 1920s : Began as a wholesale distributor of autoparts.

    y 1998 : Genuine Parts/NAPA acquired Johnson

    Industries as a means of expanding into amarketplace that provided parts to vehicles

    y Annual sales of $150M

    y 11 distribution centers (DCs) and three retail outlets

    that service more than 2,000 dealerships

    y Largest OEM auto parts distributor in US.

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    Challenges Faced

    y Critical business practices, such as invoicing,applying cash, purchasing, and paying suppliers,

    were being distributed across several DCs

    y It generated multiple statements, requiring paymentto be sent to multiple places, thereby creatingmultiple corporate identities.

    y Business information was managed on four different

    IT systems, creating complexity.y Job duties were duplicated across all 11 distribution

    centers, creating inefficiencies.

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    Challenges Faced

    y No support for multi-warehousing functionality

    y Limited ability to smooth slower moving inventorybetween distribution centers

    y No automated means of receiving inventory andtracking inventory movement within the distributioncenter

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    Business Solution

    Representing Johnson Industries as a Single Entity

    y Implementation of JD Edwards One World in a

    centralized footprint, using an NT operating systemand a SQL database to support multiple warehousesas a standard for all distribution centers.

    y This new, centralized footprint allowed JohnsonIndustries to check inventory availability frommultiple DCs, thereby driving up service levels.

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    Business Solution cont

    y It incorporated centralized, critical businessprocesses (i.e. journal entries, invoicing, applyingcash, purchasing, paying suppliers, etc.) in all DCs to

    ensure consistent Best Practices across theorganization.

    y This, in turn, enabled customers to receive onestatement for all purchases and the ability to forward

    all payments to a single location.

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    Business Benefits

    y Streamline future acquisitions

    y Increase inventory turns and improve cash flow

    y Ensure the consistent and timely application of price

    changesy Present a single company image to its customer base

    y Defer the need for warehouse expansions

    y Close t

    he mont

    hearlier Eliminate eig

    ht full-timeequivalent FTEs, which lowered payroll expenses by

    400K

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    Business Benefits

    y Increased order fill rates by 1%growing gross profitby $419K per year

    y By increasing inventory turns, one-time reduction in

    inventory estimated at $7.6My Savings of approximately $1M in annual inventory

    carrying costs.

    y By consolidating the different IT systems, reduce

    SG&A expenses by 1%, increasing annual profits by$247K

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    THANK YOU