Enterprise Resource Planning (ERP) - Sales
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Transcript of Enterprise Resource Planning (ERP) - Sales
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P R E S E N T E D B Y A S H I S H C H O U D H A R Y ( 0 3 )
J A G A N N A T H C H O U D H U R Y ( 0 4 )
S O U V I K C H O W D H U R Y ( 0 5 )
V I V E K D A L A L ( 0 6 )
N I R A J D E S A I ( 0 7 )
Enterprise Resource Planning(ERP) - Sales
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Management Objectives
y Increased Sales.
y Improved Margins
y Reduced Losses due to Rejections
y Faster recovery of Returns on Investment
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Challenges of Global Market
y Compulsions to work at Reduced Prices
y Demand of Improved Quality
y Reduced Lead times
y Requirement of On time dispatches
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Customer objectives and Management Objectivescan be achieved only if.
y Customer satisfaction gets increased.
y Utilization of Materials, Machines and Men gets increased
y Performance of employees gets improved
y Level of quality standards in all functional areas gets
improved.
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Deviations in Customer objectives and Management Objectives can betracked only if ICEBERG monitoring is done
Rework
Claims
Excessive use of material
Inadequate resource utilization
Cost of re-inspection
Cost of resolving customer problems
Lost customers / Goodwill
Rework
Claims
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What holds you back?
y Difficulties in getting timely and accurate information
y Difficulties in retrieving past historic data to support
decision making.
y Misinterpretation of data due to lack of relevantinformation from other functions.
y Time consuming data recording methods
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What is ERP
Enterprise Resource Planning
ERP is software solution which addresses the information
needs of the organization by integrating relevant functions
of an enterprise.
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ERP 1. Sale: Process flow
Confirming
Order details
1.14
Invoice To
Customer
1.13
Invoice
approval
1.15
Payment collection
1.16
Close
Order
1.9
WO for execution to
Planning, Purchase,
Manufacturing &Stores
1.10
WO execution by
Planning, Purchase,
Manufacturing &Stores
1.11
Dispatc
h
Entries
1.12
Invoic
e entry1.13
1.5
Sales Orderfrom
customer
Order details
Amendments
1.8
Release
Order
1.7
Order
Approval
1.6
Order
entry
1.9
1.2
Processing
Enquiry from
customer
1.3
Quotation
preparation &
submission.
1.4
Finalizing
specifications,
Rates
1.1
Enquiry from
customer1.5
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Case Study - JOHNSON INDUSTRIES, INC.
y 1920s : Began as a wholesale distributor of autoparts.
y 1998 : Genuine Parts/NAPA acquired Johnson
Industries as a means of expanding into amarketplace that provided parts to vehicles
y Annual sales of $150M
y 11 distribution centers (DCs) and three retail outlets
that service more than 2,000 dealerships
y Largest OEM auto parts distributor in US.
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Challenges Faced
y Critical business practices, such as invoicing,applying cash, purchasing, and paying suppliers,
were being distributed across several DCs
y It generated multiple statements, requiring paymentto be sent to multiple places, thereby creatingmultiple corporate identities.
y Business information was managed on four different
IT systems, creating complexity.y Job duties were duplicated across all 11 distribution
centers, creating inefficiencies.
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Challenges Faced
y No support for multi-warehousing functionality
y Limited ability to smooth slower moving inventorybetween distribution centers
y No automated means of receiving inventory andtracking inventory movement within the distributioncenter
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Business Solution
Representing Johnson Industries as a Single Entity
y Implementation of JD Edwards One World in a
centralized footprint, using an NT operating systemand a SQL database to support multiple warehousesas a standard for all distribution centers.
y This new, centralized footprint allowed JohnsonIndustries to check inventory availability frommultiple DCs, thereby driving up service levels.
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Business Solution cont
y It incorporated centralized, critical businessprocesses (i.e. journal entries, invoicing, applyingcash, purchasing, paying suppliers, etc.) in all DCs to
ensure consistent Best Practices across theorganization.
y This, in turn, enabled customers to receive onestatement for all purchases and the ability to forward
all payments to a single location.
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Business Benefits
y Streamline future acquisitions
y Increase inventory turns and improve cash flow
y Ensure the consistent and timely application of price
changesy Present a single company image to its customer base
y Defer the need for warehouse expansions
y Close t
he mont
hearlier Eliminate eig
ht full-timeequivalent FTEs, which lowered payroll expenses by
400K
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Business Benefits
y Increased order fill rates by 1%growing gross profitby $419K per year
y By increasing inventory turns, one-time reduction in
inventory estimated at $7.6My Savings of approximately $1M in annual inventory
carrying costs.
y By consolidating the different IT systems, reduce
SG&A expenses by 1%, increasing annual profits by$247K
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THANK YOU