Enterprise Process Performance Improvement - November 2010
description
Transcript of Enterprise Process Performance Improvement - November 2010
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Drilling Down and Into EPPI
Enterprise Process Performance
Improvement
____________________
Guy W. Wallace, CPT
Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
Models and Process
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Enterprise
Function
Department Department
Function
Department
Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
AoP = Areas of Performance
Processes owned or supported by the Department
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- measures
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
Example: Knowledge/Skill Matrices…
Other Enablers: Human Attributes & Values and the Environmental Enablers
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
Quick Targeting For ROI - Followed by Integrated Solutions Efforts
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
Quick Targeting For ROI - Followed by Integrated Solutions Efforts
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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www.eppic.biz
Over 100 free resources: presentations, articles and
4 of Guy’s 5 books.
Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
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Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz
www.eppic.biz Over 100 free resources
including 4 of Guy’s 5 books. It is also the site of Guy’s
Blog: Pursuing Performance
Guy W. WallaceCertified
Performance Technologist