Enterprise Portal Presentation

Enterprise Portal Enterprise Portal PresentationPresentation

Debbie Karcher, Chief Information Officer

Miami-Dade County Public Schools

Presentation Presentation MDCPS Background…………………………………………….……....4

The Big Picture………………………………………………………….5

Foundation Projects……………………………………………….…….6

Implementation Timeline……………………………………..….………8

Decision Making Process………………………………...………………9

The Solution………………………………………...………………..….10

Student Achievement…………………………………………………....14

The Learning Village………………………………………...………….…19

Equity and Access…………………….………………………..…………31

It’s the Process; Not the Technology…………………………………..…38

Agile and Flexible………………………….………………..……………..41

Lessons Learned on the Portal……………………………….…………...45

Recent Portal Implementations….…………………………….………….47

Portal Infrastructure and Build….………………..……………….……….57

Office Communicator Server…….…………………………………….…61

2

Fourth largest school district Over 340 public schools; over 80 Charter

schools Serving 2,400 square miles Over 300,000 students Over 45,000 employees; over 5,000 Charter

employees Services 180 different home languages Mobility rate – 27%

MDCPS BackgroundMDCPS Background

The Big PictureThe Big Picture

• The VisionHave all users connected to all information at

anytime• The Challenges

Schools under state sanctionNeed to increase parental involvement Giving our users access to their systems in one

area Providing our parents an easy and consistent

way to monitor their child’s progressConnect silo systemsReduce paper-based systemsProvide easy and consistent access to

information 4

• Active Directory Account and Auto Update – MIIS and ILM

• Password Synchronization – P-Synch

• District Email – Outlook Exchange

• District wide Gradebook – Global Scholar / Excelsior

• Metro Ethernet to each remote site

• Patch Management and Virus Protection – Big Fix and Sophos

• Data Warehouse – Microsoft SQL

• OLAP (On-line Analytical Processing tool) - Cognos

• Self Service for Technology Support - HEAT

MDCPS FoundationMDCPS Foundation

• District-wide federated library catalog -Destiny

• District-wide assessment tool – Edusoft

• District-wide instructional applications, including

Riverdeep Destination Series

Voyager Solo and Ticket to Read

Jamestown Navigator

Plato Learning

Library Reference Databases-Groliers, SIRS, Gale, Facts on File, etc

• District-wide test generator - ExamView

MDCPS FoundationMDCPS Foundation

Implementation/Implementation/TimelineTimeline

Portal LitePortal LiteMay 1, 2006May 1, 2006

7

Enterprise Portal Enterprise Portal 2006 - 2007 2006 - 2007

Infrastructure and Employee Infrastructure and Employee Portal Portal

with Collaborationwith Collaboration

Enterprise Portal Enterprise Portal 2006 - 2007 2006 - 2007

Infrastructure and Employee Infrastructure and Employee Portal Portal

with Collaborationwith Collaboration

2007 - 20082007 - 2008 District and District and Community Community

Deployment; Global Deployment; Global Registration System Registration System

2007 - 20082007 - 2008 District and District and Community Community

Deployment; Global Deployment; Global Registration System Registration System

2008 - 20092008 - 2009

AttendanceAttendance

InterventionIntervention

SPOTSPOT

SESSES

Weekly BriefingWeekly Briefing

InternshipInternship

Professional DevelopmentProfessional Development

RiverDeepRiverDeep

Unified Communications Unified Communications (OCS)(OCS)

2009 - 20102009 - 2010

Business PartnersBusiness Partners

Food ServiceFood Service

Live@EduLive@Edu

Links to LearningLinks to Learning

Teacher Assessment Teacher Assessment

VolunteerVolunteer

SAP SOSSAP SOS

Employee Self-ServiceEmployee Self-Service

SharePoint 2010SharePoint 2010

Decision Making Decision Making ProcessProcess

• Key CriteriaExisting infrastructure and skill setsScalabilityTechnology partners and third party servicesFlexibilityRapid Development

• Why SharePoint?Experience with Microsoft ProductsMature Microsoft Exchange Environment (ADS)Successful Portal “Lite” Established Personnel and Student Data WarehouseMicrosoft Platform throughout DistrictGood Partner Relationship with Microsoft

8

The Solution - The Solution - www.dadeschools.netwww.dadeschools.net

9

StudentsStudents

EmployeesEmployees

ParentsParents

CommunityCommunity

AdoptionAdoption

10

My SiteMy Site

12

Student AchievementStudent Achievement

13

Teacher/Student

Drill Down

Teacher/Student

Drill Down

Test Scores Absences Homeroom Section Birthdates

Teacher Teacher PortalPortal

14

TeacherTeacherPortalPortal

15

My ApplicationsMy Applications

16

Electronic Gradebook Electronic Gradebook ApplicationApplication

17

Learning VillageLearning Village

18

The Learning Village The Learning Village Vision To create a repository for all of the district’s digital

resources, aligned to standards, and accessible from one point of entry

19

The Learning Village The Learning Village

How did we set out to get there• Use local content-area experts to develop

lesson plans linked to district resources• Require publishers of district adopted

instructional materials to provide digital versions ofLesson plans TextbooksAssessment items

20


Current Status• Approximately 10,000 Lesson Plans

Organized by nine-week periods, grade levels, and subject areas

• About 150 Digital Textbooks (student and teacher texts)Linked and displayed by course codes

• Roughly 25,000 Assessment ItemsOrganized by grade and subject area, and subject

area and standard

21


Lesson Plans Goals• Standardize instructional focus and pacing

across subject areas and schools• Provide support to new and new to subject area

or grade level teachers• Link activities within plans to other district

instructional resources including Riverdeep LMSGizmosOnline databases

22


Lesson PlansApproximately 10,000 Lesson Plans (Grades

K-12) Reading Mathematics Science Social Studies Foreign Language Life Skills (Art, Music,

Physical Education)

23


24


Digital TextbooksAdvantagesAccessible from anyplace with Internet accessOffer interactive activities Include audio (in some cases)Reduce the need for students to carry home heavy

textbooksSingle sign-on through the portal (teachers and students

don’t need to establish accounts with every publisher for every text)

25


Digital Textbooks (both student and teacher editions)

MathematicsSocial StudiesScienceForeign LanguageIntensive ReadingLanguage Arts(2010)

26


Assessment ItemsBoth publisher produced and customized items

produced by ETSAccessible via Examview Test GeneratorAutomated creation of Edusoft answer sheet for

scanning and scoring (Publish to Edusoft)

27

The Learning Village 2.0 The Learning Village 2.0

28

The Learning Village 2.0 The Learning Village 2.0

What’s Next?Learning Village 2.0 imbedded in

Microsoft SharePoint Portal will facilitate Pushing district-developed pacing guides and

lesson plans by course codes to serve as an overlay to teacher created daily lesson plans

Sharing of lesson plans/lesson plan components with students and parents

Advanced searching and sharing capabilities

29

Equity and AccessEquity and Access

30

Students can…Students can… View their schedule/grades Links to Learning E-Textbooks Store documents Teacher/Student Collaboration

site School announcements and

events Create your own “My-site”

Coming soon Many more resources

Student PortalStudent Portal

31

Students can…Students can… Links to Learning


32

Students can…Students can… Get Email


33

Login to Parent Portal Using your Existing Account

Create an Account – First Time Users

Parent Portal AccessParent Portal Access

34

New FeaturesNew Features Student Schedule Student Assignments

& Grades Attendance E-Textbooks School Bus Information Be a School Volunteer Ask A Question and

many more resources

Parent PortalParent Portal

35

Parent Internet ViewerParent Internet Viewer

36

It’s the ProcessIt’s the ProcessNot the TechnologyNot the Technology

37

M-DCPSM-DCPSAcceptable Use PolicyAcceptable Use Policy

Read in detail If you agree to

these terms, Select Accept

38

One Time Only

Email Policy Email Policy Employees & StudentsEmployees & Students

Student Email Policy

Staff Email Policy

Agile and FlexibleAgile and Flexible

40

Agile and FlexibleAgile and Flexible

Links-to-LearningBe a School VolunteerSupplemental Educational Services

- SESSPOT SuccessWeekly BriefingsInternshipProfessional DevelopmentLearning VillageUnified Communications – OCS

41

Online Application processed

and reviewed by District Community Service

Office

Community PortalCommunity Portal

42

Be a School

Volunteer –

Applicants are

verified and

possibly fingerprinted based

on level of volunteering request

Community PortalCommunity Portal

43

Lessons Learned on Portal Lessons Learned on Portal DeploymentDeployment

44

Lessons LearnedLessons Learned

• Portal Lite• Over Estimating Services, Under Estimating Staff• Over Estimating Community and Parents Technical

Awareness• Mapping and Establishing Environments

Beforehand• Change Control in Place• Getting all Parts to Work Together• Limited best practice for MOSS as it as a new

product• Deployment issues (test -> staging -> production)• No build process

45

Recent Portal Recent Portal ImplementationsImplementations

46

SAPSAPEmployee Portal

Single Sign from SharePoint Employee Portal Implementation Timeline:

E-Recruiting – Live December 2009 Financial Systems - Live February 2010 Employee Self Service (Moving to SAP in January

2011)New Security Access (SAP Quad A)Basic security access will be automatically

provided to certain positions in the district, this will streamline the sign-in process

47

Online Substitute SystemOnline Substitute System Employee Portal Substitute System – Presently Piloting

SchoolsCan add, delete and assign a job as needed to

a substitute Can view jobs by their assigned status Can search for a specific individualCan flag a particular substitute as a preferred

selectionCan view and export the substitutes contact

information, last date worked, and the actual employee the substitute was covering

SubstitutesCan select the days and times they are

available to workCan choose the school(s) or Region(s) they

preferCan search for open positionsCan apply for any job that is availableCan view all accepted positions

48

Principals ReportsPrincipals ReportsEmployee PortalPrincipal Reports – Access to Active Student

Reports including:AccountabilityAcademic AchievementAttendance/Suspensions

49

Beyond the WallsBeyond the Walls Student Portal Links to Learning – Educational opportunities outside of

the school house. Based on student performance, will provide links to educational software partners and specific Learning Path

$3.5 Million Broadband Stimulus Grant - “Get Connected – Go Global” ◦ Sustainable Broadband Adoption brings educational

equity to vulnerable students/families. ◦ Provide technology tools and access to the internet,

empowering these families to improve their quality of life as they bridge the digital divide.

◦ Marketing efforts will create awareness about educational benefits to “being connected” and the value of staying connected.

◦ Expanding Broadband Public Computer Center Capacity

50

Attendance Attendance InterventionIntervention

Student Portal The implementation of this application is based on board rule. Students with 5 unexcused/unresolved absences in a semester

course or 10 unexcused/unresolved absences in an annual course will have their academic grade withheld.

The Intervention application allows the attendance review committee to determine the appropriate intervention for a student and then to resolve the absences so that the academic grade can be given.

Additional comments can be added at the bottom of the application to reflect any special issues that were addressed at the meeting.

Through the application the attendance review committee will print a letter for signature by the parent and student. The letter will also print in Spanish or Haitian-Creole if the home language is one of these languages.

The student and parent also receive a message in their alert box on their individual portals. When they click on the alert they are taken to a summary page showing the attendance intervention.

51

SPOTSPOTsuccesssuccessEmployee PortalStaff can recognize any students for doing

positive things in schoolNine core values to select fromPrincipal approves the recognition on the

principal approval screenOnce approved the student and parent are

notified in an alert box on their individual portals. They can then click on the alert and see the congratulatory letter

Principal has the options of printing a congratulation letter, an award certificate, and emailing the parent. They can all print SPOTsuccess stickers to hand out to the students

Letters are printed in English and a second language based on the home language.

52

SES-Supplemental SES-Supplemental Educational ServicesEducational Services

Community and Employee PortalEligibility:

Attends a school that has been identified by the state as “in need of improvement” for two consecutive years

Receives free-or-reduced price lunchTutoring is offered by state

approved private providers before and after school or Saturdays in:ReadingLanguage ArtsMathematics

53

InternshipInternship Community, Student and Employee Portal Businesses apply for portal account and role, submit

internship proposals, select/decline interns and submit mid-term and final evaluations of student interns

District Community Services staff approve/disapprove business’ requests as internship providers

Internship opportunities available are automatically posted to their portal

School site Internship Coordinators approve student requests and submit for up to 10 students for interview with a business

Provide business information to approved students Functions are real-time in the portal Audiences receive email notification for all actions and

events related to an internship opportunity 54

Professional Professional DevelopmentDevelopment

Employee PortalManagement and monitoring of District teacher

trainingUse portal to take a Talent Survey Information is used to send the most qualified

specialist to serve schools requests for professional development

Curriculum Specialists complete a Service Log on their portal with details of the training provided

Monitoring reports are available to the District departments displaying:Regions and schools needing training and re-training Numerous reports on categories and specific skills

trainedReporting differentiates new teachers, specific grade

levels, educational background, etc.

55

Portal Infrastructure and Portal Infrastructure and BuildBuild

56

OverviewOverview

Active Directory EnvironmentHistorically decentralized AD

environmentPortal project coincided with AD

migration projectDMZ forest was created for student and

arent accountsInitially intended for web applications

onlyNow being rethought for network

access57

Initial Infrastructure Initial Infrastructure BuildBuild

Environment architecture and designSecurity architecture and certificatesHardware sizing and implementationActive Directory Schema modificationsDatabase architecture and buildData Warehouse interface and data

positioningDevelopment and Integration

environmentsActive Directory provisioning and

replication58

59

HardwareHardware

Sharepoint Web 1 Sharepoint Web 2 Sharepoint Web 3 Sharepoint Web 4

Load Balancer

SQL Server Cluster 1 SQL Server Cluster 2 SQL Server Cluster 3

Fiber attached SAN

Tape Library

60

Replication TopologyReplication Topology

MIIS

Bridgehead Site8 DC’s

School Site1 DCSchool Site

1 DCSchool Sites1 DC

343 Remote Sites

Data Warehouse

Mainframe

Dynamic Provisioning into ADGuardians identified with a PIN

and questions about the studentGuardians linked to student as an

attribute of the AD user object

Password self-resetM-Tech’s P-Synch software usedUsers register challenge Q&A

for self reset61

Account Creation and Account Creation and ManagementManagement

62

Single Sign-On Single Sign-On

Portal Single Sign-On

Transportation RiverDeep

Student Gradebook

HR / Payroll E-Mail

Food Services

Version 3 single sign-on (Web SSO) technology used for transparent access to resources

An overlaying system of session

tickets allow uses to login

once and access

disparate applications

63

Storage and BackupStorage and Backup

Backup Strategy20 TB fiber channel SAN space allocated for

the portal20 TB lower cost FATA drives allocated as a

staging areaStaging area is backed up nightly to a tape

librarySelected collaboration sites are kept on

different retention schedules

Build CostBuild Cost

• Portal Lite – Utilizing SharePoint Services - $300,000

• Enterprise Portal – Utilizing MOSS 2007- $3.4 million

• Hardware, software, services, and employee training

Single Sign-onPersonalizationCollaborationWorkflow

64

Resources to Resources to ImplementImplement

65

Resources to MaintainResources to Maintain2 System Administrators –

handle all updating to environments

2 Exchange Specialists (Part time)

1 Database Administrator (Part time)

3 .Net Developers1 Network Analyst (Part time)

66

Office Communicator ServerOffice Communicator Server

67

Microsoft Live Meeting 2007Microsoft Live Meeting 2007

The District needed to reduce out of office travel time associated with meetings

Solution had to be cost effective, scalable and easy to use 2007 began using a commercial software product. This

usage showed administrative staff and schools that this delivery method would work

Downside, very expensive - $12,000 to $15,000 per web cast. Consequently, due to budgetary concerns in 2008, all funding for the web cast tool was eliminated

Microsoft recommends LiveMeeting; a windows-based meeting. Based on existing licensing already purchased, the use of LiveMeeting would mean no cost to the District

Have successfully used the tool for many meetings chaired by Administration. Most recently, their desktop was shared with over 300 principals

68


Travel less. Communicating and collaborating online saves time and money by meeting online and avoid all the hassles of business travel

Increase productivity. Avoid downtime associated with getting to and from meetings

Reduce costs. By conducting online meetings, online training, and online events

Conduct trainings and large events. Large-scale training and events with hundreds or even thousands of participants.

69


Collaborate in real time. Share, collaborate, and discuss projects in real time. Make critical decisions quickly, with all the stakeholders, regardless of geography.

Simplify administration and deployment. Can easily enable everyone to conduct effective online meetings

70

Q & AQ & A

71

Enterprise Portal Presentation

Documents

Transcript of Enterprise Portal Presentation