Enterprise collaboration - Best Practices
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Enterprise Collaboration Benchmark Report Key Findings Deck Publication Date: 2/2011 1
description
This deck shares what the op 3 reasons Top Performers implement Enterprise Collaboration, top 3 tactics Top Performers use to maximize investments, most common challenge Top Performers face top 5 Performance Metrics Top Performers use to measure the success of Enterprise Collaboration.
Transcript of Enterprise collaboration - Best Practices
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Enterprise CollaborationBenchmark Report
Key Findings DeckPublication Date: 2/2011
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೦ Insights and Best Practices from Top Performers– Top 3 reasons Top Performers use Enterprise Collaboration– Top 3 tactics Top Performers use to outperform peers with
Enterprise Collaboration initiatives– Most common challenge Top Performers face with Enterprise
Collaboration– Top 6 Performance Metrics Top Performers use to measure
the success of Enterprise Collaboration initiatives
What’s In This Deck?
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೦ Increase employee productivity
೦ Manage information overload
೦ Improve coordination across geographic / departmental boundaries
Reasons to Implement
*According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey.**According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.
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೦ Put incentives in place to spur employee participation
೦ Establish goals (organizational, project-based, team, individual, etc)
೦ Change work processes to encourage collaboration
Value Drivers
*According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey.**According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.
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೦ Making the business case in terms of ROI
೦ Gaining senior-management support
೦ Tracking and measuring business outcomes
Challenges
*According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey.
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೦ Employee productivity / performance scores
೦ Average project implementation time
೦ Number of projects managed via the platform
೦ Employee job satisfaction
೦ Time-to-market for new products and services
೦ Total employee time logged into the platform
Performance Metrics
*According to Top Performers , based on 187 Qualified Survey Responses to Q4 2010 Gleanster Enterprise Collaboration survey.**According to Everyone Else, shown only when a notable disparity occurs relative to Top Performers.
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