Email

Week 7, Part 1

Reminder

1. Slideshare.net/janegriffith

Today

1. Hand in memo2. Email: Introduction3. Proofreading basics

Date Changes

Proofreading quiz #1: Wed., Feb. 17

Grammar-rama

7Cs constructive courteous clear and concise concrete and specific complete coherent correct

Correct

Avoid UseThank you for your time and trouble in… Thank youThank you for your kind attentionPlease do not hesitate to call Please callPlease feel free to ask … Please askLast but not least FinallyPursuant to your request,… At your requestAs per your instructions,… As you asked

Clarity Cloggers

Avoid Use Advancement Advance Analyzation Analysis Are aware of the fact that Know Due to the fact that Because Finalize Finish/complete Necessitate Need Usage Use Utilize Use Utilization Use

Try It

1. A small container for holding paper clips is what this office requires.

2. An investigation was carried out by my department to determine what the cause of the pollution was.

3. If you contact a lawyer, he will explain in detail about contract law.

4. We cannot give you a full refund.5. Unless changes are made, the level of

patient care will decline.

Answers

1. This office requires a small container for holding paper clips.

2. My department investigated the cause of the pollution.

3. If you contact a lawyer, he or she will explain in detail about contract law.

4. We can give you a partial refund.5. Patient care will improve by hiring 10

more nurses.

Email

Most common way to communicate Email replaces memos (in some ways) Quick and easy (blessing and a curse!) Page 81

Bad Email Experience?

Email turn-offs? Email etiquette?

Email Rules

1. Use a salutation (like the letters)2. Choose a clear subject line3. Avoid follow-up with complete

information4. Delete emoticons, lower-case letters for

personal pronouns, and “net-speak.”5. End with your complete name and a

footer.

Edit These:

83-84

Email Extras

Fonts Colours High priority function Email user name Deleting replies/old subject lines Extended footers (example)

To ensure compliance with Treasury Department regulations, we advise you that, unless otherwise expressly indicated, any federal tax advice contained in this message was not intended or written to be used, and cannot be used, for the purpose of (i) avoiding tax-related penalties under the Internal Revenue Code or applicablestate or local tax law provisions or (ii) promoting, marketing or recommending to another party any tax-related matters addressed herein.****************************************************

This email and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this email, you are hereby notified any dissemination, distribution or copying of this email, and any attachments thereto, is strictly prohibited. If you receive this email in error please immediately notify me at (212) 735-3000 and permanently delete the original copy and any copy of any email, and any printout thereof.

Further information about the firm, a list of the Partners and theirprofessional qualifications will be provided upon request.****************************************************

Wes CharlesEducational Assistant

Centre for Social Innovation400-1234 West Saanich RdSaanichton BC V8L 1A3 Canada tel. 555.555.5555fax. 555.555.5551

Memos

What’s the difference between a memo and an email?

Email Assignment

Choose a scenario from page 86 (different than one you have done before)

Create an email that is 500 words long Follow the email rules discussed today Include one bulleted list—make sure it is

parallel Pay careful attention to the 7Cs

Proofreading

Quiz: February 17 Will be a sample memo with 10 errors on

it in: Comma splices Fragments Memo format Wrong word, right sound (pages 160-161)

3. Fragments

Missing a subject, a verb, or includes a subordinating word.

Fragments/Incomplete Sentences

Easy to recognize apart from other sentences.

Difficult to recognize next to related sentences.

Fragments/Incomplete Sentences

Example: On the old wooden stool in the corner of my grandma’s kitchen.

Example: And immediately popped their flares and life vests.

On that morning I sat in my usual spot. On the wooden stool in the corner of my grandma’s kitchen.

The pilots ejected from the burning plane, landing in the water. And immediately popped their flares and life vests.

Test Your Sentence!

YES!

YES!

No!

Is there a verb?

Is there a verb?

Is there a subject?Is there a subject?

Is there just a subordinate clause or

phrase?

Is there just a subordinate clause or

phrase?

Complete Sentence!

Complete Sentence!

NoFragme

ntFragme

nt

NoFragme

ntFragme

nt

YES.

Fragment

Fragment

How to Fix a Fragment

1. Attach the fragment to a nearby sentence.

2. Turn the fragment into a sentence.

Try It!

At the same time, owners of sports franchises growing fantastically rich.

Everyone valued the contract. A fair deal for everyone.

I always was nervous in English. Because I am a poor speller.

Her piano recital went poorly although she practiced constantly.

Practice Proofreading Quiz