English English for Guiding for Guiding ServiceService

刘婷 刘婷 1507370115715073701157 E-mail:liutingfelice@126.comE-mail:liutingfelice@126.com

About the CourseAbout the Course

Professional course about guiding serProfessional course about guiding servicevice

Structure:Structure: Background & directionBackground & direction Dialogues about guiding serviceDialogues about guiding service ReadingReading ExercisesExercises Supplemetary readingSupplemetary reading

Requirements:Requirements:

Practice;Practice;

Practice;Practice;

Practice.Practice.

Have you ever be a tour guide?Have you ever be a tour guide?

What are the procedures What are the procedures for tour guides? for tour guides?

Receiving the guests;Receiving the guests; Check-in; Check-in; Guiding for sightseeing;Guiding for sightseeing; Arranging meal;Arranging meal; Shopping;Shopping; Departure.Departure.

Unit 1Unit 1

Receiving the GuestsReceiving the Guests

Discussion:Discussion:

How to receiving the guests?How to receiving the guests?

Receiving the guests:Receiving the guests:

Confirm the travel group;Confirm the travel group; Check the number of people;Check the number of people; Ask for the luggage claim cards;Ask for the luggage claim cards; Guiding to the awaiting bus;Guiding to the awaiting bus; Welcome speech.Welcome speech.

ListeningListening

Words & ExpressionsWords & Expressions

tour escort /tour leader tour escort /tour leader national guide national guide local/regional guide local/regional guide luggage claim cards/luggage check luggage claim cards/luggage check carry-on baggage carry-on baggage unaccompanied baggage unaccompanied baggage

Role-playingRole-playing

Situation 1Situation 1 At the airport,Li Ming,a guide from CYTCAt the airport,Li Ming,a guide from CYTC

(China Youth Travel Service),is to meet a (China Youth Travel Service),is to meet a tour from England by Mr.Kim.tour from England by Mr.Kim.

Situation 2Situation 2 At the railway stationAt the railway station

Thank you!Thank you!