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Engineering and

Commercial Infrastructure -

Waste Services

Monthly Review

September 2019

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Engineering & Commercial Infrastructure Monthly Review > September 2019

OVERVIEW ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

SAFETY .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 Safety Incidents and Lost Time Injuries ............................................................................ 4

1.2 Lost Time Injuries ................................................................................................................. 4

FINANCE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.1 Community Service Obligations – Fee Waivers .............................................................. 5

2.2 Waste Financial Report ....................................................................................................... 6

CLIENT SERVICE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3.1 Number of Bin Requests Actioned by Bin Contractors ................................................... 6

3.2 Dump Vouchers .................................................................................................................... 7

3.3 Education ............................................................................................................................... 8

3.3.1 Material Recovery Facility Tours: ....................................................................................... 8

3.3.2 Education Programs Presented in the Community: ........................................................ 8

3.3.3 Events: ................................................................................................................................... 9

3.4 Community Engagement ................................................................................................... 11

ASSET MANAGEMENT .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages ..................................................... 12

4.2 Landfill Gas .......................................................................................................................... 13

4.3 Greenwaste Management ................................................................................................. 13

4.4 Mater ial Recovery Faci l i ty Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

REGULATORY COMPLIANCE .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5.1 Surface Water Discharge Management .......................................................................... 15

5.2 Waste Facility Audits .......................................................................................................... 15

WASTE MANAGEMENT STRATEGY INITITATIVES .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

6.1 Waste Stream Assessment ............................................................................................... 16

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OVERVIEW

This report is for Waste Services activities for September 2019. Significant items in this period

include:

• There were no Lost Time Injuries recorded for the month of September 2019.

• The results of the latest biannual Waste Steam Assessment have been completed. The

Assessment showed a decrease in the contamination rate for recycling kerbside

collection with the rate of contamination below the average rate (10.68%) of Assessments

undertaken since 2012; i.e. 9.56%.

• Tonnes of waste to landfill are currently trending downwards and remains in line with the

corresponding period last year.

• Green waste tonnages for September were up from the previous months and the

corresponding period last year.

• The completion of Voucher Season 19A occurred at the end of September 2019. The

redemption rate was 24.2% which correlates to previous September redemption rates

over the last few years.

• The overall inbound tonnages for the Materials Recovery Facility are steadily declining

since the introduction of the Containers for Change Scheme in November 2018. The

decline in overall tonnes is a direct cause of the reduction in glass containers being

crushed by the MRF. Other commodities such as steel, mixed plastics, HDPE and PET

have all seen very modest increases in tonnages.

Director Engineering & Commercial Infrastructure

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SAFETY

1.1 Safety Incidents and Lost Time Injuries

Waste Services aspires to achieve zero harm with a stretch target of zero injuries. The following incident

graph details a summary of the Waste Services safety incident performance

September 2019 Summary:

Both recorded incidents for September 2019 relate to contractors and not Mackay Regional Council

staff.

No of Incidents Mechanism of injury Injury Type

1 Live Gun Cartridge in Transfer Station Near Miss

1 Prime Mover Lost Traction Asset Damage

1.2 Lost Time Injuries

Waste Services aspires to achieve zero Lost Time Injuries by improving safety performance and

developing a proactive safety culture while implementing the best practice of safety management across

the whole of Waste Services

The table below shows the Lost Time Injuries over previous years.

4

2

0 0

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0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 00

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mb

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Total Incidents Lost Time Injuries Total Recordable Injuries All Injuries

LTI Days Lost LTI Days Lost LTI Days Lost LTI Days Lost LTI Days Lost

Waste Services 0 0 0 0 0 0 0 0 0 0

2019-20

Department

2015-16 2016-17 2017-18 2018-19

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FINANCE

2.1 Community Service Obligations – Fee Waivers

Not for Profit Organisations – Total Waste Disposals

• Expenditure for the Period:

Year to date expenditure for Not for Profit Organisations is reported on a calendar month basis. The table

above shows the Charities' and Organisations' expenditure to 30 September 2019.

Charity/Organisation YTD Expenditure 2019/2020 Budget for 2019/2020

Tonnage $ (excl gst) $ (excl gst)

Adopt-a-Spot 0.00 $0.00 $80.00

Bolzys Go4 Services 0.52 $140.86 $900.00

Community Accommodation & Support 0.00 $0.00 $80.00

Iona West Men’s Shed 0.38 $82.56 $80.00

Lifeline Mackay 51.82 $7,457.43 $28,000.00

Mackay Coloured C-op. 0.44 $76.00 $1,400.00

Mackay & District Spinal Injuries Assoc Inc 0.00 $0.00 $80.00

Mackay Regional Housing Company 0.00 $0.00 $700.00

New Life Christian Church 1.46 $253.86 $700.00

RSL Pioneer -Fitzroy District 0.00 $0.00 $550.00

Sarina Landcare Catchment Support 0.00 $0.00 $110.00

Society of St Vincent De Paul 16.20 $2,302.00 $11,500.00

St Vincent De Paul Society - Sarina 9.30 $1,302.00 $860.00

The Salvation Army 10.52 $1,721.98 $10,000.00

Samaritan House 0.00 $0.00 $110.00

TOTAL 90.64 $ 13,336.69 $ 55,150.00

$13,337

$55,150

$- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000

Not for profit Organisations Total Waste Disposals

Budget for 2019/2020 YTD Expenditure 2019/2020

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2.2 Waste Financial Report

CLIENT SERVICE

3.1 Number of Bin Requests Actioned by Bin Contractors

The following graph shows the number of bin requests actioned by Bin Contractors for September 2019.

(16,000,000)

(14,000,000)

(12,000,000)

(10,000,000)

(8,000,000)

(6,000,000)

(4,000,000)

(2,000,000)

-

July August September October November December January February March April May June

Operating (Surplus) / Deficit

YTD Budget YTD Actual

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The number of various bin requests for the September 2019 reporting period were for:

• 36 new bins - within the expected range of the rolling annual median of 27

• 99 repairs - within the expected range of the rolling annual median of 138

• 241 replaced bins - within the expected range of the rolling annual median of 234

• 19 missed bins by contractor - within the expected range of the rolling annual median of 29

3.2 Dump Vouchers

2433

3822

13

1931 18 30

31

36 36

125

174

136

178

150

126 128137

112

159

131

99

248237

211

303

187208

248

213 220

272

219241

32 34

24 21 26

3121 28

51

32

32 190

50

100

150

200

250

300

350

Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19

No

. o

f C

usto

me

r S

erv

ice

Re

qu

ests

New Repair Replaced Missed

No Vouchers issued No Vouchers used %

15' (valid to 31 March 2015) 145,344 34,745 23.9%

15A (valid to 30 Sept 2015) 146,313 32,736 22.4%

15B (valid to 31 March 2016) 146,790 38,245 26.1%

16A (valid to 30 Sept 2016) 147,456 36,797 25.0%

16B (valid to 31 March 2017) 147,411 42,100 28.6%

17A (valid to 30 September 2017) 147,411 35,725 24.2%

17B (valid to 31 March 2018) 147,555 40,221 27.3%


18B (valid to 31 March 2019) 147,984 42,754 28.9%


19B (valid to 31 March 2020) 148,647 5,731 3.9%

2014/2015 Financial Year (to 30.06.2015) 58,276 $419,227






Total number and $ value of vouchers presented to date:

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Vouchers presented for this reporting period are slightly higher than for the same period last year. As expected the usage of vouchers for Season 19A (Valid to 30 September 2019), increased significantly towards the end of September 2019. Overall the redemption rate for that particular season was 24.2% which is well within forecasts.

3.3 Education

3.3.1 Material Recovery Facility Tours:

• Bucasia State School Year 2

• Pioneer State High School Year 9

• Victoria Park State School Year 4

• Mackay ZONTA Club

• Whitsunday Anglican School Year 1

• Goodstart Eimeo Holiday Care Group

3.3.2 Education Programs Given Out in the Community:

• Worm Farming Demonstration given at the Mackay Women’s Centre

• Recycling Education given at Whitsunday Anglican Kindy

• Waste Management Education given at Walkerston State School to Year 4 students

• Worm Farming Education given to the Kindergarten Group at Goodstart Eimeo

• Worm Farming Demonstration given to staff at Andergrove Adeona ELC

3.3.3 Waste Education Trailer Visits:

• Visited Mirani State School with the Waste Education Trailer and provided Recycling and Worm Farming Demonstrations to six (6) groups of Year Prep to Year 2 students

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Green Waste General Waste

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3.4 Community Engagement

Waste Services engagement with the community on the services provided is monitored. The following

chart shows the number of media releases, media updates and the number of people that were reached

by the media releases on Facebook.


Media Releases Media Updates

Mackay's waste to be turned into agricultural

compost.

The following chart shows the number of likes and positive comments, the number of neutral comments and the number of negative comments received on Facebook from Media Releases and Media updates for Waste Services.

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Media Releases Media Updates Facebook People Reached

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Likes Neutral Negative

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Facebook Likes

42 for the Press Release and Post: Mackay's

waste to be turned into agricultural compost.

6 for the Post: Don't let your dump vouchers go to

waste. They expire next week.

19 for the Post: Thank you to everyone who

took part in the Great Northern Clean Up event.

We collected over 2.7 tonnes of rubbish.

Other Comments

33 comments received:

Great news. Good job council. Does this mean my poo may fertilise the fruit and veg I eat.

There shouldn't be a time limit on the vouchers.

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ASSET MANAGEMENT

4.1 Hogan’s Pocket Landfill Waste Disposal Tonnages

The following chart represents the tonnes disposed of at Hogan's Pocket Landfill for the period broken

into waste category. The chart now shows the difference between the major waste streams of

Commercial and Industrial Waste; Construction and Demolition Waste, and Municipal Solid Waste, as

well as Regulated Wastes. Showing the individual waste streams will assist Council to assess trends from

the various sources.

The chart currently shows the continued variability in waste arising across the region.

September 2019 Summary: Tonnes of waste received for this reporting period is slightly higher than for September 2018, however, total tonnes have been trending downwards since June 2019. Waste Services will continue to monitor this trend.

4.2 Landfill Gas

The following chart depicts the monthly tonnes of carbon dioxide equivalent (CO2-e) destroyed.

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Commercial & Industrial Construction & Demolition Municipal Solid Waste

Limited Regulated Waste Disposal Tonnages

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2017/2018 2018/2019 2019/2020

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The Hogan’s Pocket Biogas Plant continued to perform without incident, flaring 1,913 tonnes of CO2-e

(225,554 cubic metres) in September 2019; within the expected range.

4.3 Green Waste Management

The following graph illustrates the tonnage rates for green waste received and processed for 2018/2019

and 2019/2020.


781.2 tonnes of green waste were mulched during the month of September 2019 reflecting the increase in the amount of Green Waste received during September 2018.

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1400

Jul-18 Aug-18 Sep-18 Oct-18 Nov-18Dec-18 Jan-19 Feb-19 Mar-19

Apr-19 May-19

Jun-19 Jul-19 Aug-19 Sep-19

Greenwaste Received Greenwaste Processed

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4.4 Material Recovery Facility Operations

The following graph shows tonnages of materials processed at the Materials Recovery Facility (MRF).


Council’s contractor, Regroup, continues to find challenges in selling product to the market with low

commodity prices being experienced globally. However, to date, Regroup has been successful in

maintaining sales and keeping the stored product at the MRF to acceptable levels.

The overall inbound tonnages are steadily declining since the introduction of the Containers for Change

Scheme in November 2018. The decline in overall tonnes is a direct cause of the reduction in glass

containers being crushed by the MRF. Other commodities such as steel, mixed plastics, HDPE and PET

have all seen very modest increases in tonnages.

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Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19

To

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Inbound tonnages Product to Market Waste to landfill

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REGULATORY COMPLIANCE

5.1 Surface Water Discharge Management

There were no releases from the Surface Water Dam at Hogan’s Pocket Landfill for the month of

September 2019.

5.2 Waste Facility Audits

Internal audits of MRC Waste Facilities inspections scheduled for the month of September 2019 have

been completed.

Inspection

Frequency

Number

required

%

Complete Completed/ Carryover

Risk Comments

Bi-Monthly September

2019

14 100% 14 All Completed

6 Monthly September

2019 3 100% 3 All Completed

Paget Waste Facilities Building

Inspections

50% The Waste Services buildings on Lot 901 SP235520, “The Paget Waste Facility”, are being inspected for condition with a focus on Structural, Electrical and Fire Safety. The successful contractor engaged by Waste Services through tender was Cardno Consulting. The field work has been completed and the report will follow.

The outcome will be an updated Asset Condition Report for these critical Waste Services assets. The report will provide foundation information for the Asset Management Plan for this facility.

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WASTE MANAGEMENT STRATEGY INITITATIVES

6.1 Waste Stream Assessment

A Waste Stream Assessment was undertaken during the period of Monday, 24 June 2019 to

Thursday, 27 June 2019 to determine the composition of the waste streams presented to the Paget

Waste Transfer Station and the ReGroup Material Recovery Facility (MRF). Bi-annual Waste

Stream Assessments have been undertaken for Mackay Regional Council by EnviroCom since

June 2012 providing the general composition of waste streams together with indicative

compositional values for specific waste materials.

The Assessment showed a decrease in the contamination rate for recycling kerbside collection with

the rate of contamination below the average rate (10.68%) of Assessments undertaken since 2012;

i.e. 9.56%.

Construction and Demolition (C&D) Waste remains an area of focus with the majority of the C&D

Waste stream (86.15%) considered either divertible from landfill or potentially recoverable. This is

the highest percentage since 2012. Waste Services will continue to monitor this rate to determine if

the introduction of the Queensland Waste Levy following the Assessment drives change in this

area. However, for context, it must be noted that this waste stream represents only 8% of the total

waste stream landfilled.

Commercial and Industrial (C&I) Waste trends remained generally consistent throughout the

historical dataset with a resource loss rate of 16.40%. The largest contributor to this stream of

waste category being wood packaging and off cuts.

Lightweight plastic bags were also considered in the Assessment following the plastic bag ban

implemented in Queensland in July 2018. No lightweight plastic bags were observed in the

domestic recycling stream and less than 1% within the domestic garbage stream. This is

demonstrating change; however, further work will be done if these bags are being substituted with

thicker gauged plastic bags.

Eligible Container Refund Scheme (CRS) materials have been considered in the Assessments since

February 2018. The Assessments of CRS materials have shown a downward trend in eligible

containers within the kerbside domestic collection services decreasing by 11.5% in the domestic

recycling stream and 1.17% in the domestic garbage stream between February 2018 and June 2019.

These materials will continue to be monitored to assist Council to assess the impact of the Container

Refund Scheme on the kerbside recycling service.

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