Engineer Whispering - the secrets of working with technologists
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Engineer Whispering Kate Matsudaira || Decide.com || @katemats 1 Monday, October 29, 12
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When a team really comes together, the whole truly outweighs the sum of its parts, producing a synergy that unquestionably leads to innovation and inspiration. And while true that individuals can and do build great products, it’s only well-tuned teams that are capable of building sustainable excellence. Software-based products present an interesting challenge to the team dynamic - collaborating and connecting with technical folks can be challenging and downright frustrating; one is from Mars and the other is from Venus. Thankfully there are many people who have successfully navigated these treacherous waters. This talk will present the distilled wisdom, anecdotes and suggestions from hundreds of industry leaders, in order to illustrate the good, the bad and the ugly of team-oriented software product development. The audience will come away with great ideas and helpful tips as to how to more effectively communicate with and relate to the more technical elements of their teams.
Transcript of Engineer Whispering - the secrets of working with technologists
Engineer WhisperingKate Matsudaira || Decide.com || @katemats
1Monday, October 29, 12
Success
2Monday, October 29, 12
Technology & business
3Monday, October 29, 12
Technology & businessmarketing
product
design
engineering
biz dev
success
sales
3Monday, October 29, 12
work as one teamImage: http://funnypicturesfreehd.blogspot.com/2012/03/funny-teamwork-pictures.html
4Monday, October 29, 12
Us vs. Them
5Monday, October 29, 12
conversations with engineers
6Monday, October 29, 12
Image: http://egotvonline.com/2012/09/24/25-hilarious-photos-of-wet-angry-cats/angry-wet-cat-2/
our reputation
7Monday, October 29, 12
Imagine a person that you loved working with....
8Monday, October 29, 12
Imagine a person that you loved working with....
8Monday, October 29, 12
What makes someonetruly awesome?
9Monday, October 29, 12
image: http://static.someecards.com/someecards/usercards/1348025241203_1851084.png
be awesome10Monday, October 29, 12
Image: https://twitter.com/positivejeevan
bring happiness
11Monday, October 29, 12
image: http://farm3.static.flickr.com
play like a team
12Monday, October 29, 12
Can’t you just build it?
13Monday, October 29, 12
Image: http://stagindisguise.blogspot.com/2011/12/if-ikea-did-stonehenge.html
creating, not building
14Monday, October 29, 12
Image: http://blessedtimothy.blogspot.com/2011_11_01_archive.html
involve us early
15Monday, October 29, 12
solicit our ideas
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side
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collaborate, don’t dictate
17Monday, October 29, 12
They always say no.
18Monday, October 29, 12
Image: http://www.itsnotbadatall.com/funny_pictures/html/Co-pilot_Checklist.html
verify understanding
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Image: http://members.iinet.net.au/~laurifol/blog/quokka/20091119-hedge-maze.jpg
bring clarity20Monday, October 29, 12
Image: http://www.froggypwns.com/coppermine/displayimage.php?album=3&pos=1094
ask why 5 ways
21Monday, October 29, 12
Image: http://math1sfun.wordpress.com/2011/06/24/rational-and-irrational-numbers/
di≠erent frames of reference22Monday, October 29, 12
Everything is obvious,when you know the answer.
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image: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg
reframe
24Monday, October 29, 12
Seek resolution based on their interests and goals,
not their position.
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Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side
come up with options
26Monday, October 29, 12
Image: http://imgur.com/gallery/OYYcw
create solutions
27Monday, October 29, 12
Mutual understanding makes any relationship better.
28Monday, October 29, 12
Can’t you get started beforethe design is finished?
29Monday, October 29, 12
Image: http://www.wall321.com/Abstract/3D/batman_blue_dc_comics_blueprints_batmobile_3d_1920x1200_wallpaper_37571
specifics matter
30Monday, October 29, 12
limited resources
scope time
budget31Monday, October 29, 12
limited resourcescompleteness
quality
simplicity
speed
source: http://kief.com/quality-simplicity-sweet.html
32Monday, October 29, 12
limited resourcescompleteness
quality
simplicity
speed
cowboys
fairies & unicornsover-engineering
agile?
source: http://kief.com/quality-simplicity-sweet.html
32Monday, October 29, 12
limited resourcescompleteness
quality
simplicity
speed
cowboys
fairies & unicornsover-engineering
agile?
source: http://kief.com/quality-simplicity-sweet.html
32Monday, October 29, 12
Image: http://fun4pic.com/how-to-repair.html
Programming is our craft
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Image:http://bayourenaissanceman.blogspot.com/2012/09/mixed-messages.html
more than just building...
34Monday, October 29, 12
Image:http://funny-pictures-blog.com/wp-content/uploads/2012/09/Weekends_1.jpg
On Friday: “Can I see it on Monday?”
35Monday, October 29, 12
Image: http://www.epiclol.com/wiley-coyote-teams-up-with-sonic-the-hedgehog/
give us a purpose
36Monday, October 29, 12
Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2
Just add more engineers
37Monday, October 29, 12
understand our processImage: http://hyalineprosaic.blogspot.com/2011/06/first-things-first-writing-and-editing.html
38Monday, October 29, 12
“____ says it should take 1-2 days”
Image: http://www.rottenecards.com/card/46172/no-matter-how-well----you-rat
39Monday, October 29, 12
Image: http://jezebel.com/5517745/little-person-big-world
estimates are evil
40Monday, October 29, 12
Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2
egos get in our way
41Monday, October 29, 12
Let’s just slip the date.
42Monday, October 29, 12
When was the last time you had a truly enormous breakthrough or
achieved one of those big audacious goals?
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Image: http://static.themetapicture.com/media/funny-Jay-Z-99-problems-joke.jpg
show progress
44Monday, October 29, 12
Image: http://veryfunnypics.eu/2012/10/05/a-good-reason-to-read-magazines/
45Monday, October 29, 12
Image: http://tl.bestpicturesof.com/no%20accountability
we don’t know what you do.....
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image: http://www.signsfunny.com/wp-content/uploads/2009/10/some-questions.jpg
?
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image: videogames.membase.com
trust
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trust as a graph
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trust as a graph
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Image: http://forum.thefreedictionary.com/postst5072_Who-is-your--fictitious--Alter-ego-.aspx
champion yourself
50Monday, October 29, 12
image: http://www.imgbase.info/images/safe-wallpapers/miscellaneous/funny/15007_funny_lego_stormtrooper_lego_strormtroopers.jpg
use the same tools
51Monday, October 29, 12
I can’t get answers my questions.
52Monday, October 29, 12
I don’t understand the answers.
53Monday, October 29, 12
Image: http://lolimage.com/8382_I+Mustache+(Must+Ask)+-+You+A+Question/
54Monday, October 29, 12
You have the right to know.
55Monday, October 29, 12
Image: http://chinadailyshow.com/tag/english-teacher/
speak our language
56Monday, October 29, 12
Image: http://mywampa.blogspot.com/2011/02/im-luke-skywalker-im-here-to-rescue-you.html
round out your skills
57Monday, October 29, 12
Image: http://muppet.wikia.com/wiki/Professor_Grover
find a tech mentor
58Monday, October 29, 12
4 keys to getting help from a technologist
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Image: http://pinterest.com/pin/52284045643963526/
#1 pay attention to timing
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Image: hhttp://cdn.motinetwork.net/societiesmirror.com/image/funny-pictures/1205/-funny-pictures-1337403383.jpg
context switching is costly
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Image: http://pigroll.com/img/we_dont_have_time_to_explain.jpg
#2 share context
62Monday, October 29, 12
Image: http://www.brick-building-ideas.com/star-wars-legos.html
#3 seek understanding
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Image: http://funnysigns.atspace.com/s0010.html
#4 express gratitude
64Monday, October 29, 12
Image: http://fun-gallery.com/funny-pics/animals/adorable-begging-cat-3697/
Can you build this feature for me?
65Monday, October 29, 12
image: http://ohinternet.com/File:PrettyCoolGuy.png#file
make a connection
66Monday, October 29, 12
3 keys to making usfeel important
67Monday, October 29, 12
image: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x468.jpg
#1 be present
68Monday, October 29, 12
#2 ask questions
69Monday, October 29, 12
image: http://failblog.files.wordpress.com
#3 don’t interrupt
70Monday, October 29, 12
Exercise - Coworkers
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#1 Make a list of the people with whom you have the best relationships
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#2 Make a list of the most important people on your team
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How can you improve your relationships on the team?
How will that impact your work and happiness?
74Monday, October 29, 12
build relationships
image: http://media-cache-ec2.pinterest.com/upload/151574343679105023_cKTsfJc2.jpg
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The engineer(s) on my team don’t like me.
76Monday, October 29, 12
the halo e≠ect
77Monday, October 29, 12
Image: http://www.andrewcura.info/wp-content/uploads/2012/10/Accommodate-Different-Styles-And-Your-Age.jpg
di≠erent styles
78Monday, October 29, 12
results vs.
relationships
79Monday, October 29, 12
Image: http://www.thebinghamdiaries.com/2011/01/i-gave-up-facebook.html
don’t take it personally
80Monday, October 29, 12
Image: http://s872.photobucket.com/albums/ab281/crooked_ferret/posters/?action=view¤t=hindsight.jpg&sort=ascending
rebuild burned bridges
81Monday, October 29, 12
the key to relationships
82Monday, October 29, 12
Image: http://anth0nyc.xanga.com/photos/f3463274888585/
find common ground
83Monday, October 29, 12
Image: http://www.remodelaholic.com/tag/journaling/page/4/
focus on the future84Monday, October 29, 12
Reciprocity is our social currency
85Monday, October 29, 12
Image: http://www.marshmedia.info/wp-content/uploads/2011/12/benjamin-franklin-effect-blog.jpg
86Monday, October 29, 12
Image: http://www.docscornerblog.com/wp-content/uploads/2012/01/baby-weight-lifter.jpg
don’t give up
87Monday, October 29, 12
in summary
88Monday, October 29, 12
89Monday, October 29, 12
image:http://serialthriller.com/post/21557323103/the-wisest-mind
90Monday, October 29, 12
image: http://oldloft.com/wp-content/themes/oldloft/images/team.png
one united team
91Monday, October 29, 12
Image: http://narwhaler.com/superman-batman-alignment-6Fdosm
92Monday, October 29, 12
image: http://lolzombie.com/4816/r2d2-hot-tub-fine-appliances/
build relationships
93Monday, October 29, 12
Image: http://www.kwout.me/wp-content/uploads/2011/10/11.jpg
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Image:hhttp://upload.wikimedia.org/wikipedia/commons/9/98/Never_underestimate_or_overestimate.svg
It’s just a few lines of code.
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Thank you!http://katemats.com
@katemats
96Monday, October 29, 12
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