Building a Strong Workforce: The Key to Engaging Millennials
Engaging the 24/7 Workforce
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Transcript of Engaging the 24/7 Workforce
Engaging the 24/7 Workforce
Carol Howard
How to improve the happiness and motivation of your 24/7 employees by 25%+.
P.S. You know most of it already!
3 x Things
• Too afraid to ask• No opportunity to tell• Not Art. Not science.
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Across the Barrier.
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Remote?
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Who’s Here?
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What do you want to know?
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Stop. Start. Continue.
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What do you want?
25% +/-
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CHANGE
how you think.
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1. DO YOU KNOW
who they are?
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2. EMPATHY
There’s power in
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3. PARENTING
Your people don’t need
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4. ADKARAwareness. Desire. Knowledge. Ability. Reinforcement.
* Jeffrey Hiatt
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5. ENGAGED
Trust me. No one is.
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6. ARISTOTLE
got it right.
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7. COMMUNICATE
Then do it some more.
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8. FEARRemember what it feels like?
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9. ELVISHe was right. And wrong.
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10. ROCKET SCIENCETricky. But it’s not …
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11. UNITYIt’s about
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COMMONALITYNot difference.
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12. THE SECRET?(Hint: No rainbows. No unicorns.)
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What do you want?
25% +/-
Why It’s Not Art. Or Science.
X
Remember
• Get the basics right.• Less Talk. More listening. More action. • People. Not employees.
www.blackbirdsthree.co.nz