Engaging Students through Mobile Applications€¦ · Engaging Students through Mobile Applications...
Transcript of Engaging Students through Mobile Applications€¦ · Engaging Students through Mobile Applications...
Engaging Students through Mobile ApplicationsKent PawlakSr. Director Product Strategy
NACCU 2018
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Creating amobile vision
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The pillars of a successful mobile strategy
Provides timely information to users
Make critical tasks easier
Reach users where they are
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90% Of time spent on mobile is spent in apps*
Improved performance, accessibility, and UX
Increased functionalityPush Notifications, NFC, Geo-Location, Camera, Audio, Working Offline
Easy to access - always on
Why native apps?
* Flurry Analytics – Aug ‘15
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Delivering a seamless experience
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Building mobile workflows for activities on the go
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Avoid Failure
• Ineffective mobile strategy
• UI matters
• Design for purpose
• Consistency for platform
• Feature bloat – over sized
• Regular updates
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Mobile Apps for Student Engagement
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Account and Credential Management
• Summary landing page
• Quick view account balances
• One tap to transaction details
• Fast top-up deposits
• Full meal plan info
• Manage credential – Lost/Found/PIN
• Set alerts
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Dining
Copy/Laundry
Access Control
Vending
Campus Events
Bookstore/Retail (On- & Off-Campus)
Mobile credential
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Food Ordering and Loyalty
• Easy order with real-time feedback notifications
• Remember favorites• Quick pay with SV/Credit/Debit• Loyalty options
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• Put payer in a position to make good financial decisions to meet their financial obligation
–Provide intuitive workflows for application tasks:
• Tuition & fee payments
• Flexible payment plans
Tuition and Fee Payment
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Mass Notifications
Keep students informed, prepared, and connected
Enable administrators to reach entire communities in minutes or even seconds
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Mobile security app
Prevent, deter,
and respond
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Learning
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Organizations
• Access to files and content
• View announcements from organization leaders
• Create and reply to discussion board threads
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Driving Positive Results
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Notification Behavior change Positive result
Driving positive results, leading to student success
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Questions?