“Engaging Fresh Young Talent in the Workplace” Dave Schmitz, General Mgr, Steppenwolf Theatre...
-
Upload
timothy-pope -
Category
Documents
-
view
218 -
download
0
Transcript of “Engaging Fresh Young Talent in the Workplace” Dave Schmitz, General Mgr, Steppenwolf Theatre...
“Engaging Fresh Young Talent in the Workplace”
Dave Schmitz, General Mgr, Steppenwolf Theatre Company Tom Walter, CEO, Tasty Catering
Moderated: Diane Stoneman, Dir., of Consulting & Training10am CST
For Audio: Dial toll free: 866-740-1260 and enter Access Code: 3289796ReadyTalk Customer Care: 800-843-9166
Founded in 2001 by co-owners of Fel-Pro.
Committed to building healthy, productive work cultures
Triple bottom line: Business, People, Community.
Winning Workplaces
Winning Workplaces Core Areas
- Information Clearinghouse
- Consulting & Training
- Business Webinars
Honoring Top Small Workplaces
The Wall Street Journal
Winners profile @ WSJ.Com/Entrepreneur
Top Small Workplace Conference & Celebration
Why Small Business cares about Gen Y
75 million (ages 16-29) in US
25% of labor force and growing
Small business positioned to meet needs/desires: meaningful work, continuous feedback, active say, and work life balance.
Skills that match the entrepreneurial spirits
Our Agenda Today
The Tale of Two Companies
Philosophies and Perspectives on working with the Younger Generation
Lessons Learned
Questions
Meet our Guests
David SchmitzGeneral Manager
Steppenwolf Theatre Co.
Tom WalterCEO
Tasty Catering
Tasty Catering
Developed 1989 Based in NW Chicago-metro area
A character-based business
Four Focus Areas
Food/beverage service for Chicago’s leading event planners
11,000 events during 2008 55 f-time & 150 p-time
(seasonal/weekend)
The Tipping Point
Gen Y/Millennials replace Boomers as largest generationin workplace
Veterans (1922-1945) – obligation driven Boomers (1946-1964) – driven by exciting adventure Gen X (1965-1985) – entrepreneurial & personal challenge Millennials (1981-2000) – work is a means to an end
Engaging and empowering the millennials will be critical for sustainability
Staff Recruitment & Hiring
Hires virgin or broken talent Supports high school students, counsels
and hires best & brightest Food class workshops for 8 high schools New staff assigned mentors Culture and application part of initial
training Culture= decision-maker, defines behavior
expectations
Work Environment
70% of US employees are apathetic
US service denial, not service-Irritating workers who are people pleasers
Employees treated as production units, not sensitive souls
Retaining Millennials
Allow freedom and responsibility Challenge their minds – used to solving games Work with “friends,” not just workers Fun – both at work and outside Respect and recognize Flexible – do not adapt to strict scheduling
Leading Young Talent
Lead, don’t manage
Earn respect, don’t demand it: Anticipate, communicate, delegate, motivate
Provide transparency, practice open book management, share the risk & reward
Employee Created Culture
Core Values Moral, ethical and legal
Treat others with respect
Quality in everything we do
Competitiveness
High customer standards
Culture of discipline
Freedom and responsibility
Employee Created Culture
Core Purpose Experience thrill of success through teamwork,
innovation and community involvement
Big Hairy Audacious Goal Build great, enduring company with one of the
most recognized and respected brands in our industry
Vivid Description Evolve into recognized and profitable corporate
catering company through careful planning and controlled growth while enriching employees and satisfying our customers
Entrepreneurship Entanglement
5 start-up companies in past 3 years:
That’s Caring – eco-responsible gift basket
T.F. Processors – co-pack commercial baking
Touhy Capital – an employee assistance fund
N. 44th – an Arizona estate investment
Rios Trucking – truck leasing
We employ
Millennials to the benefit of the theatre
Really?
Enlivened by youthful energy
Creates environment of innovation
Pushes company to use current technologies
It’s fun- never a dull moment!
How We Engage the Next Generation
Professional Leadership Programs Apprenticeship Internship African American Fellowship
As staff members
By turning challenges into opportunities
Professional Leadership Programs
Paid learning experience (Apprenticeship, Fellowship)
Introduction to working
More than filling, faxing and coffee making
Monthly professional development
Cohort group created
Independent projects
Professional Leadership Programs
Steppenwolf enlivened by youthful energy – creates an environment of innovation
Junior staff gets experience managing staff
Next generation of theatre managers trained (good for Steppenwolf & community)
As staff members On-boarding
PL Programs – Jr. staff gets mgt. experience
Embrace their passion for theatre as a profession
Create teams focused on their talents
Turn “challenges” into opportunities
Embrace willingness to blur lines between work and play
Look to them to communicate on our behalf to their age co-horts
Turn challenges into opportunities
Create opportunities to de-silo company – develop great teams / de-silo operations
Harness the FUN and ENERGY they bring to the job
Questions?
David SchmitzGeneral Manager
Steppenwolf Theatre Co.
Tom WalterCEO
Tasty Catering
Thank you for joining us.Thank you for joining us.
Please fill out a feedback evaluation form.Please fill out a feedback evaluation form.
www.winningworkplaces.org