Iris Chan - Desire2Learn Australia Pty Ltd - “Easy Wins” in Teaching & Learning
Engaged with you. SAM Getting Started with your Course in Desire2Learn Fact: 81% of students...
-
Upload
griselda-cooper -
Category
Documents
-
view
215 -
download
0
Transcript of Engaged with you. SAM Getting Started with your Course in Desire2Learn Fact: 81% of students...
Engaged with you.
SAMGetting Started with your Course in Desire2Learn
Fact:
81% of students identify SAM as a key factor in preparing to use the Office applications in real world settingsSource: Project Tomorrow
Engaged with you.
SAM is designed to prepare you to utilize the most
widely-used application software (Microsoft
Office), operating systems (Windows 7 and
Windows 8) and Computer Concepts (learning the
language of technology) through hands-on
simulated Trainings, live-in-the-application Projects
and interactive Assessments, SAM helps you
master computer skills that are essential to your
success in the classroom and workplace.
“I have become more proficient in
my current job due to using
Word and Excel on a daily basis. I have learned to
make some parts of my job much easier and more
efficient.”-Student
Engaged with you.
Access Your Campus LMS
Log in with your username and password.
** The login page will vary by
campus.
Engaged with you.
Access Your Course
Your course will include a combination of links to content provided by your instructor and Cengage Learning.
You will need your access code (or have the ability to purchase access) the first time you click on one of the links.
Cengage Resources are identified with a link icon as pictured here.
Engaged with you.
Payment OptionsOption 1: Purchase online
Option 2: Already
purchased an access
code? Redeem your code
here
Option 3: Or buy later
and start your trial access
(available for a limited
time after class start date)
Engaged with you.
Payment Option 1
Enter your 14 digit access
code that you received
with your textbook bundle,
or purchased from a
course- specific website.
Engaged with you.
Option 3:
Go directly to your course
and pay later.
Once the grace period ends,
you will need to enter an
access code or pay online.
Engaged with you.
SAM
After completing one of the
three payment options, you
will be taken directly into
your course materials.
Please be aware that these
resources will open in a new
tab or window, so you will
want to make sure that you
allow popups. Click Enter.
Engaged with you.
SAM Assignments
There are 3 different types of assignments inside of SAM:
Training – Interactive/simulated practice opportunities to develop skills and knowledge of Microsoft Office and Computer Concepts
Exams – interactive assessments that measure proficiency and knowledge
Projects – automatically graded, live in the application assignments that engage students in creating real word, business related documents such as resumes, presentations and spreadsheets
Engaged with you.
Welcome to SAM Reports
Once you have completed
assignments you will be able to
get immediate feedback and
other helpful reports here.
Study Guide- Remediation to
trainings and the reader
Project Reports- once you
submit a project SAM will
automatically grade it and
provide feedback in your
document
Engaged with you.
Access your eText
SAM also includes a digital
version of your textbook.
You will have access to a
variety of tools to help you
study.
You can take notes,
highlight, access key terms
and more.
Engaged with you.
Questions?
We’re Here
to Help!
Need Help?
Begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 email or live chat!
Or you can speak with an agent by calling the phone number provided upon your case submission.
Phone Support:Monday through Thursday:8:30am to 9:00pm (EST)Friday: 8:30am to 6:00pm (EST)
Don’t see a Technical Support Link in your Course?
Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting www.cengage.com/support
If submitting from outside your LMS, please choose MindLinks as your product.
Engaged with you.
Tracking your Support Request
You can return to the link in
your course and then click
Home to access details of
your support request at any
time. If you click on the
Case ID, you will also have
access to our 24x7 chat.
Please provide your Case ID
to the support agent if you
initiate a session.