Developing a Resilient Workforce

Engage.Inspire.Thrive.

• The Role of Resiliency in the Dynamic

Workplace

• Who We Are and How We Coach

• The Link Between Reskilling and Resiliency

• Helping Employees Become More Resilient

• Your Next Steps

Why Are We Here Today?

Meg Spencer: Director of Training and Development• EDIT Bachelor of Arts with a double major in

Exercise and Sport Science and Psychology,

University of North Carolina at Chapel Hill

• EDIT Certified Strength and Conditioning

Specialist, National Strength and Conditioning

Association

• EDIT Joined Wellness Coaches in 2009

• EDIT Has served as Senior Wellness Coach,

New Hire Trainer, Mentor Coach, and Coaching

Team Lead

Amber Boyer:Client Service Support • Bachelor of Arts with a double major in Exercise

and Sport Science and Psychology, University of

North Carolina at Chapel Hill

• Certified Strength and Conditioning Specialist,

National Strength and Conditioning Association

• Joined Wellness Coaches in 2009

• Has served as Senior Wellness Coach, New Hire

Trainer, Mentor Coach, and Coaching Team Lead

The average worker currently holds

10 different jobs before age 40,

and this number is projected to grow. It is

predicted that today's youngest will hold

12 to 15 jobs in their lifetime.

A Dynamic Workplace

Source: Bureau of Labor Statistics and Forrester Research

Emerging technologies and related

factors are expected to

disrupt 1.4 million jobs in the U.S. between now and 2026

A Dynamic Workplace

Source: National Center for Health Statistics

A Dynamic Workplace

Source: Future of Jobs Report, World Economic Forum 2016

Who is Wellness Coaches?

Our Mission is to harness the power of coaching to inspire and move entire populations to improved health, safety and quality of life.

Who is Wellness Coaches?

• Founded in 2002

• Largest onsite coaching provider

• Operating in 35 States

• Over 500 Client Locations

• All Sizes / All Trade Channels

• ≈ 200 On-Site Coaches and

Registered Dietitians

Everyone wants to be healthyand safe, but it’s not easy to accomplish on your own.

Employees will need live,one-on-one personal supportto live their healthiest, safest lives.

Engaging with an onsitecoach, in the workplace,is the best way to achieve and sustain healthy behavior change.

What We Believe

Our Coaches

Have at least a 4 year Bachelor’s Degree

70% have a Masters Degreeor Advanced License

Bi-lingual when required

• Corporate Wellness

• Health Promotion

• Certified AthleticTraining

• Registered Dietitian

Average of 9 years experience and proven success in one or more of the following:

• ExercisePhysiology/Science

• Occupational Therapy

• Strength and Conditioning

• Sports Medicine

Inspiring and Engaging to Create a Culture of Health and Wellbeing

Behavior Change Science and Evidence Based Practices

Proactive Engagement > 86%

Coach to all Stages of Change

Client-Centered Approach

How can you help employees move

beyond “dealing with the stress” of

disruptive change to

“becoming resilient” in the face of

disruptive change?

Reskilling and Resiliency

“Resilience is the ability to recover

well from setbacks, adapt well to

change, and keep going in the face of

adversity.” – Harvard Business Review

Reskilling and Resiliency

Reskilling and Resiliency

Lift – Reskill to Increase Competence for

Change

• Incentivize training and skill

development throughout work life

• Innovate learning to fit how, where and

when employees want to learn

• Integrate technology into every learning

event – all companies will be digital

• Focus more on work experiences and

less on functional titles

Shift – Resiliency to Elevate Confidence to

Change

• Mindfulness and awareness of

emotions/emotional intelligence

• Becoming curious and broadening

perspective to think more positively

• Committing to healthier lifestyle habits

to promote increased personal energy

for greater resiliency

Emotional Intelligence and Mindfulness

Emotional Intelligence

Perceive Emotions

Understand Emotions

Manage Emotions

Use Emotions

Emotional Intelligence

Developing self-awareness to know

what you are feeling and why

Developing self-management to handle

disruptive emotions

How?

Mindfulness

Personal Exploration

Energy

Positive

OutlookMindfulness

Maximizing Personal Energy

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Building Resiliency – Make the Shift

• Practice everyday mindfulness

• Explore deep breathing and

meditation techniques

• Commit to healthier habits

• Practice gratitude and

self-compassion

• Develop open and engaging feedback channels to stay connected to the

evolving needs of employees.

• Develop a vision of what resiliency means to your organization and your

employees.

• Reevaluate wellness programs in the context of resiliency and disruptive

change.

• Pay attention to wellness programs to ensure that you are addressing the

individual’s fears and aspirations as the workplace continues to be

disrupted,

Your Next Steps