ENERJİ, DOĞAL KAYNAKLAR VE DAĞITIM

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SAP FORUM İSTANBUL 2014 Basit Düşün Fark Yarat enerji, dogal kaynaklar ve dagitim Speaker Name: Dr. Marcus Zelezny (Strategic Engagement Lead) OpenText

Transcript of ENERJİ, DOĞAL KAYNAKLAR VE DAĞITIM

Page 1: ENERJİ, DOĞAL KAYNAKLAR VE DAĞITIM

SAP FORUM İSTANBUL 2014Basit Düşün Fark Yaratenerji, dogal kaynaklar ve dagitimSpeaker Name: Dr. Marcus Zelezny (Strategic Engagement Lead)OpenText

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2

Risks and Opportunities

Source: Ernst&Young, Business Pulse, Oil and gas report (2013); interviews of 90 O+G companies around the world

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3

EIM Maturity: Integrate content and processes as key milestone to drive innovation

3

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4

Increase productivity with EIM/ECM platform strategy in Chemicals

Key Challengesn Uncontrolled document volume in the millions, both

SAP and non-SAP documentsn Complex IT structures due to local and international

presence and growth, including growth through acquisitions

n Globally applicable process standards are only possible with a platform strategy for ECM

Benefitsn Time savings, increased productivity, and higher

process quality through immediate availability of all information, including documents

n Platform approach for ECM minimizes development, administration, and support required for a large number of solutions

In our company-wide IT strategy, we are pursuing a platform approach in order to achieve maximum synergy effects and thus keep the amount of development and support required for the various applications and systems as low as possible.

Stephan Sachs, Manager of Application Security & Enterprise Content Management, Linde Group

Linde Group (DE)Solutionn SAP Document Access by OpenText

n SAP Extended ECM by OpenText (Enterprise Library)

R: $16.7BE: 55,000

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5

Consolidate systems to master “Big Content“in Energy

Key Challengesn Changing customer expectations

n Complexities in managing exponential growth of information

n High business costs

n Lack of transparency and slow decision making due to multiple, disparate technology systems

Benefitsn Automated, cost-efficient customer communications

n 26 percent reduction in manual correspondence transactions

n Retirement of 20 current systems, including mainframe

n Enhanced productivity and lower costs; estimated $150 million benefits in 7 years

We’ve successfully retired 20 current systems, including mainframe, and we’ve integrated 15 internal and 14 external systems to lower our overall TCO. Most notably, we’re on track to return $150 million dollars in benefits over a seven year span. Ian McIntyre, Technical Solution Architect, Hydro One

hydro one (CA)Solutionn SAP Extended ECM by OpenText

n SAP Document Presentment by OpenText

R: $4.2BE: 7,500

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Solutions aligned to O+G’s business model

Exploration & Production Processing & Power Marketing & SalesWell Lifecycle Mgmt. Capital Projects Petrol Station Mgmt.

Enterprise Asset Management

EHSM (Incident & Waste Management)

(high value) Contracts Management (high volume)

Procurement (incl. SRM)

Invoice Management

Enterprise Records Management (information governance)

E-Mail Archiving

Secure Collaboration (with foreign externals)

Brand Asset Mgmt.

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7

Well Lifecycle Managementoverall process

Planning Development Production Decommission

In Out In Out In OutIn Out

• Drilling engineer• Petroleum engineer• Operational Manager

SAP IS-O&GSAP Business SuiteSAP BI

• SM experts• Risk Manager• Operational Manager• Mud engineer• HSE in charge• Environmental

AgenciesSAP IS-O&GSAP Business SuiteSAP BI

• SM experts• Government• Environmental

agencies• JV partners• CFO, COO• Land ownersSAP IS-O&G

SAP Business SuiteSAP BI

• Operational Manager• Supplier & Vendor• JV partners• CFO, COO• Land Owners• Oil Ministries• Environment AgenciesSAP IS-O&G

SAP Business SuiteSAP BI

DocumentsRolesSystems

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8

Well Lifecycle Managementdetail process

Planning

Development

Production

Decommission

Budget Allocation

AssetSelection

GovernmentPermission

AssetInfrastructure

GeologicalSurvey

Pre Drilling(Pre Spud) Drilling Well Completion

Oil & GasExtraction

Operations &Maintenance

Abandonment StakeholderApproval

GovernmentClearance

WellClosure

MaintenanceNotification

Create Work Orders

Shutdown Processing

Start-UpProcessing

Inspection / Repair /

Replacement

ECM for Portfolio Management, ECM for Collaboration, ECM for Contracts Management

ECM for Projects Management, ECM for EAM, ECM for EHS

ECM for Enterprise Asset Management, ECM for Knowledge Management, ECM for EHS

ECM for Records Management

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Centralize access to all well information in Oil&Gas

Key Challengesn Create a consistent, company-wide philosophy on document

management

n Integrate information into a central, organized, easily searchable location

n Reduce time spent looking for and/or refiling documents

n Manage risk by creating instant accessibility to the most recent versions of information

Benefitsn Unification of global business units and documentation into one

system

n Reduced document search time by 50 percent

n Increased speed and ability to get information for permit approval, shortening project schedules and costs

n Enhanced management of vendor contracts and agreements to resolve conflicts faster

n Improved information sharing and consistency for a clearer view

Employees don’t have to be shipping copies, and they can instantly pull files whenever they need them. A risk assessment analysis on vendors can happen pretty quickly and easily.

Steven Bleakley, IT Client Services Manager, Newfield Exploration

Newfield Exploration (US)Solutionn SAP Extended ECM by OpenText

R: $2,6BE: 1,800

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Extended ECM for Enterprise Asset Management

4500 hsavings per week of work time through improved maintenance and material management processesSource: OpenText customer feedback (Anglian Water)

$ 35Msavings in reduced downtime at a single plant in the first year

Source: OpenText customer feedback (Marathon Oil)

Value propositionn Managing technical documentation and contextualize the asset related

information

n Manage collaboration and revision control for routine and unplanned maintenance

n Keeping maintenance related documentation up-to-date (single version of the truth)

n Improve sharing of knowledge and expertise

n Decreased downtime from equipment failure

n Increase asset utilization

n Reduce safety risks for maintenance staff and operators

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Implement an Integrated Knowledge Management Solution in Utility

Key Challengesn Information needs to be available 24/7 to employees to provide the

best customer service.

n Rapid growth of structured and unstructured data from both internal and external sources.

n Stand-alone file storage system made it difficult to find information quickly and easily.

n Aging intranet had no common look and feel, much duplication and old content.

Benefitsn Anglian Water saving 4,500 hours of work time for its employees per

week through improved maintenance and material management processes.

n Implemented corporate retention, archive and disposal policies in support of compliance.

n Enhance regulatory risk management by having a single point of truth for document history, versioning and audit trails.

ECM is all about ensuring that our employees and our contractors have information at their fingertips. This improves efficiency. It also reduces risk for the business.

Rachel Butler, Enterprise Content Manager, Anglian Water

Anglian Water (UK)Solutionn SAP Extended ECM by OpenText

n SAP Content Management for SharePoint by OpenText

R: $2.3BE: 6,900

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Optimize information flowsin Oil&Gas

Key Challengesn Slow and cumbersome manual processes

n Ineffective communication between team members

n Difficult tracking and reporting due to highly distributed content

n Delays in retrieval time

n Slow and costly processes

n No available support for an increasingly mobile workforce

Benefitsn Efficient and effective automated processes

n Easier tracking and reporting

n Strong collaboration between team members

n Reduction in the use of physical paper and forms

n Cost savings

n Easier fulfilling ISO quality reporting requirements

Overall, the project has been a resounding success. By including both management and each affected department, we've had unanimous acceptance of the solution, and requests are being made to extends its use - a truly positive sign. Ahmad Al-Qattan, Project Manager, KPI

Kuwait Petroleum International (KW)Solutionn SAP Extended ECM by OpenText

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Enable effective information management & collaboration for JV in Oil&Gas

Key Challengesn Enabling effective global collaboration while addressing

regional business requirements, regulations and cultures

n Maintaining competitiveness while fulfilling need for information sharing

n Existing solution was heavily customized, therefore blocking new versions and new technology

Benefitsn Business is now more agile, more responsive, and efficient

n Able to make impactful, strategic decisions based on quality information

n Scalable, global information management that will adapt to future needs through configuration vs. customization

Everything that we deliver has an impact on internal processes. We have made business more agile, we are more responsive, we can do things a lot faster than before, and we are making good decisions based on quality information. The preference was to go for technology that was scalable, and future proof in essence, and that was why we went for OpenText.

Ove Ryland, Executive Director, EPIM

Information Management Association

EPIM (NO)Solutionn SAP Extended ECM by OpenText

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Capital Projectsthe complete lifecycle

Collaboration & Engineering DM

Con

cept

ual D

esig

n

Res

earc

h an

d Fe

asib

ility

Aut

horit

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sion

Con

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Det

aile

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esig

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Con

stru

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Proc

urem

ent

Technical Documentation

Insp

ectio

n,

Mai

nten

ance

, Rep

air

Envi

ronm

ent,

Hea

lth &

Sa

fety

Purc

hasi

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ogis

tics

Cha

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and

Rev

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Dec

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Com

mis

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ing

ECM for EPC ECM for EAMECM for PPM

ProjectDevelopment

Acquisition& Rental

Engineering

Construc-tion Operation and Maintenance

Han

dove

r, In

trod

uctio

n,

Che

ckin

g an

d A

ppro

val

Initiation Construction Operation

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Extended ECM for Capital Projects

500%reduced amount of effort and resources for document control Source: OpenText customer feedback (Anglian Water)

$ 3.5Min early production revenue due to efficient document handoverSource: Hancock Prospecting

Value propositionn Centralized content associated to the project and managed in

standardized structure resulting in easy finding and retrieving. n Streamline regulatory application filings through better

organization, collaboration and reducing risk of out of date documents.

n Ensuring high level of collaboration and communications between teams and stakeholders (owner/operator and main contractor

n Rapid Handover for Earlier Delivery of Production Capacity

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Transmittal Management (TM)

TMClassical approach to exchange documents between Owners/Operators and Contractors

TM+New advanced approach: Owners/Operators and Contractors are collaborating on the same platform

Business driversn Transmittal: controlling the distribution of document packs

internally and externally for review, approval, notification and feedback

n Owner/operator has to maintain millions of pieces of contentn Official record of transmission/sending of specified document

revisions to a given party

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Optimize Capital Projectsin Oil&Gas

Key Challengesn Inefficient procedures for capturing, classifying, and

coordinating technical documentation received from EPC contractors

n Difficulties with storing and accessing accumulated documentation for interrelated projects

n Impossible to trace full document change history

Benefitsn Centralized access to all project documentation including

change historyn Automated process of sharing project documentation with

EPC contractorsn Enabled employees of the company's geographically

scattered subdivisions to work jointly on the documentationn made it possible to check whether users have carried out

document coordination tasks

The introduction of the unified project documentation management system has already enabled us to unify the business processes of the company's different capital construction projects and has had a positive impact on documentation review times and quality. Timofei Lyashenko, Manager, MF LUKOIL OVERSEAS

LUKOIL Overseas (AE)Solutionn SAP Extended ECM by OpenText

n OpenText Transmittal Management

R: $2.4BE: 4,100

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Environment, Health & SafetyIncident, Waste, Specification and Compliance Document Management

53%of companies regularly assess the energy and environmental impact of products during product lifecycles Source: SAP Performance Benchmarking, 2013

up to 10%decrease in Lost Time Injury Frequency Rate (LTIFR)SAP Performance Benchmarking, 2013

Value propositionn Mitigate business risks that derive from EHS failure and noncompliance.

n Sustainable operations with improved brand value and corporate image

n Enhance corporate responsibility and sustainability initiatives by embedding corporate policies, compliance, and EHS capabilities into related business processes.

n Gain a reliable foundation for auditing, documenting, and communicating EHS performance

n Decrease safety compromise – decrease Lost Time Injury Frequency Rate (LTIFR)

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Ensure confidentiality of Human Resource Files in Oil&Gas

Key Challengesn Implement a more efficient and timely method of maintaining a

wide variety of documents

n Reduce number of hardcopy files

n Decrease costs of transferring files

n Ensure information security and prevent unauthorized access

Benefitsn Full integration with SAP

n Streamlines record-keeping processes

n Electronic employee folders contain all relevant HR documents

n Significant reduction in the time spent on document filling, searching, and storing

n More time for HR staff to spend on consulting activities

n Controlled file access increases security

With ECM Suite for SAP Solutions, we not only eliminated the inefficiency and cost of paper-based processes, but electronic imaging helps ensure the accuracy and accessibility of important company information. A tightly integrated system means better security and data protection. Our new system supports the HR business objective of keeping all critical employee information in electronic form. Gary Pearl, SAP Human Resources Team, PG&E

Pacific Gas & Electric (US)Solutionn SAP Extended ECM by OpenText

R: $13,4BE: 19,400

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20

Extended ECM Blueprintssupport rapid deployment

availablen xECM in SAP Plant Maintenance (PM)n Document Presentment in SAP Plant Maintenance (PM)

(Work order printing)n xECM in SAP Portfolio and Project Management (PPM)n xECM in SAP Environment, Health & Safety (EHSM)n SAP Solution Manager (SM)n SAP Syclo Work Managern SAP Supplier Relationship Management (SRM)n SAP CRM

The purpose of a blueprint is to give you a best practice for an implementation of SAP Extended ECM (xECM) in a specific business context. The blueprint consists of documentation and a sample implementation. Free of charge for xECM customers

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21

Extended ECM for Contracts Management (high value)

70%reduction of legal costs

Source: Accenture

$ 20Mannual savings of a $ 1B company

Source: PricewaterhouseCoopers

Value propositionn Supports entire contract lifecycle, from creation through fulfillment,

modification and termination

n Reduce total negotiated cost and accelerate negotiation cycles

n Gain control of risks and liabilities; ensure compliance with policies and regulatory guidelines

n Enforce use of approved contract language and standardized processes

n Shift responsibility out of legal for creation of standard agreements, allowing team to focus on high risk agreements and creation of standard clauses/language that will best ensure enforceability of contracts

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Provide a single source of contract truthin Energy

Key Challengesn Connect 500 users from four organizational units

to strategic contract informationn Manage rental, leasing, service and supplier

contractsn Ensure performance criteria being metn Integrate contract management system to SAP

Benefitsn Quick access to strategic contract files and

supporting materialsn More effective monitoring of suppliersn Better analysis prior to negotiationsn Improved deadline managementn Improved transparencyn Improved visibility to contractual obligationsContract management is an interdisciplinary process. The added-value potential of consistently using all the

information contained in contracts company-wide is enormous. With a contract management solution, process mapping and support is now simple and systematic. Stefan Hitz, Manager of Documentation, EWE

EWE (DE)Solutionn SAP Extended ECM by OpenText (Contracts Management)

R: $11.3BE: 8,800

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23

Automated document processing(high volume contracts)

60%reduction of printing costs

Source: OpenText customer feedback (BMW)

$ 2Mcost saving per year

Source: OpenText customer feedback (AmeriSource Bergen)

Value propositionn Engage more profitably with customers n Streamline document-related business processes n Give business users hands-on control of the documents

they need to run the business n Significantly reduce costs associated with customer

communication and engagement

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Direct Marketing made easy in Energy

Key Challengesn Faced increased competition due to deregulationn Often need to respond with a direct marketing

campaign within a dayn Required integration with SAP systems

Benefitsn Substantially increased hit rate direct marketing

messagesn Quick responsen Improved customer service

It surpasses our expectations. ... I think it is just the fact that people felt we were talking to them directly. We have not calculated how much we have actually increased our revenue coming from campaigns, but with a 20 percent response that clearly turns into cash. Torben Christiansen, IT, Sales & Services, DONG Energy

DONG Energy (DK)Solutionn SAP Document Presentment by OpenText

R: $11.7BE: 5,900

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Extended ECM for SAP ERP Procurement (incl. SRM)

54%of CPO’s rate savings as there number one prioritySource: APQC. ©1992-2012

$ 126savings per purchase order by best runcompanies�Source: APQC. ©1992-2012

Value propositionn Reduce procurement cycle timen Decrease maverick buyingn Improve supplier relationshipsn In-process collaboration with suppliers and LoBn Optimize cash management and increase revenuen Deliver a 360° view of all procurement informationn Provide access to content from inside and outside of SAP

applications

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26

Fast, secure and efficient procurementin Logistics and Transportation

Key Challengesn different processes in the branchesn inconsistent system architecturen printed documents were send around the branchesn high costs because of media breaks

Benefitsn now one overall process (end-to-end)n reduction of processing time in the procurement

processn increase of traceability and transparencyn ensure compliance to according rulesn establish cross-function teams in procurementn consistent UI for decision-makersn enable use of digital signature

ÖBBAustrian Railways (AT)

Solutionn SAP Extended ECM by OpenText

R: $6.74BE: 42,000

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Invoice Management

40%decrease in costs per invoiceSource: OpenText VE

50%less erroneous invoicesSource: OpenText VE

Value propositionn Higher process efficiency through process standardization

and automationn Cost reduction: less searching, copying, transporting, printing

and storing physical documentsn Improved compliance and controln Better service quality to suppliers, auditors and managersn More time in Finance for strategic tasksn Designed for multinationals and shared service centers

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Accelerate the Invoice Processing in Plant Engineering

Key Challengesn Complex, time-consuming, and nontransparent invoice

auditing

n Number of invoices received has increased six-fold in five years

n Large amount of paper handling

n Project management needs accounting entries to be made quickly

Benefitsn Complete transparency throughout the invoice processing

n Greater level of standardization thanks to SAP integration

n Accelerated processes due to management using SAP Workflow

n Greater productivity despite a further increase in document numbers

n Quality and compliance assurance through digitalization

n Instant access to archived invoices ready for auditing purposes

The users are our customers. The overall project will only be a success if they want to use the solution. We achieved this 100 percent. Marius Bruckwilder, IT Manager for SAP, HPE

Hitachi Power (DE)Solutionn SAP Invoice Management by OpenText

n SAP Archiving by OpenText

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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29

Information GovernanceEnterprise Library incl. Records Management

75%Faster completion of enterprise audits(internal / external)Source: Votorantim, SAP Business Transformation Study

$ 8.7MImproved IT and end-user productivity (5 year NPV benefit) $ 5000 / employeeSource: OpenText VE: Energy company (1.800 employees)

Value propositionn Comprehensive storage optimization across simple or

complex storage infrastructures n Reduced discovery-related effort and cost related to

identification, collection and preservation of electronically stored information (ESI: emails, file shares)

n Decreased legal, audit, regulatory inquiry, and/or FOIA spend related to processing, hosting, and review of ESI

n Improved IT and end-user productivity n Mitigation of risk and strategic impacts

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E-Mail Archivingnon SAP pricelist

14.8MEmails per day (ingestion rate)

Source: OpenText Benchmark 2012

$ 4.8Mcomprehensive storage optimization across storage infrastructures (5 year NPV benefit) $ 266 / employeeSource: OpenText VE: Utility company (18.000 employees)

Value propositionn Take control of immense volumes of emailn Apply Records Management rigor to archived emailn Respond quickly to eDiscovery requests with rich search tools

and search-enabled holds on specific email recordsn Dispose of transitory and non-business email n Institute rules for archiving important email governed by

compliance requirementsn Reduce email storage costs

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Meet Knowledge Management and Compliance Needs in Oil&Gas

Key Challengesn Enable a single source of access to save and manage

documents and records

n Provide a secure portal for customers to access documentation

n Ensure compliance with federal and state laws and regulations

Benefitsn Integrated products eliminates disparate solutions

n Easy access to information via familiar user environment, minimizes training requirements

n Simplified infrastructure reduces redundancies, improving productivity and reducing risks

n Timely delivery of information to customers streamlines operations

We went trough a thorough analysis, considering several different vendors. In the end, OpenText demonstrated the ability to adapt its current technology solutions to meet our project scope in such a way that would establish a working partnership arrangement for the creation of our new system and the innovations that would arise out of that collaborative effort. Bonnie McClinton, Records and Information Management (RIM, Law Department, Halliburton

Halliburton (US)Solutionn SAP Extended ECM by OpenText (Records Management)

n OpenText Email Management for Exchange Server

R: $29.4BE: 73,000

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Secure Collaborationwith foreign external parties

30%reduced time for Asset-related Projects Source: OpenText customer feedback Utility company (11.000 employees)

Value propositionn Fast and easy file sharing and synchronizationn Safe and secure, based on the proven OpenText ECM

platformn Simple access from your mobile device with support for

Android, iPhone, iPad, Windows 8 and BlackBerryn An intuitive desktop experience that drives ECM adoptionn Patented hybrid-cloud, on premise and cloud (SaaS) models

for flexible deployments

internal users external users foreign external users

Corporate repository

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Improve productivity and mitigate risksin Oil&Gas

Key Challengesn Minimize dependency on physical documents

n Provide the ability to attach and view HR documents from SAP

n Securely store employee documents

n Ensure records compliance requirements are met seamlessly

Benefitsn Easily access unstructured content within the context of

SAP business processes

n Improved efficiency due to easy access to information

n Unstructured content receives records management classifications

n Leverage SAP master date drives retention schedules and automation of classifications

n Expand SAP to move more document types to the archive environmentWith OpenText Extended ECM, not only did we want to add records management and improve

business processes, we also wanted to introduce the highest level of security that we would in managing. Louise Husak, Manager of Documents and Records management, Husky Energy Inc.

Husky Energy (CA)Solutionn SAP Extended ECM by OpenText

n SAP Extended ECM by OpenText (Records Management)

R: $22.6BE: 5,200

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Realize productivity savings and make decisions information in Oil&Gas

Key Challengesn enhance the ability for Marathon staff to create,

find, and share relevant, up-to-date, and trusted information

n eliminate out-of-date and duplicate informationn preserve information that is required for legal

and regulatory compliance

Benefitsn productivity savingsn ability to manage information consistently

through the lifecycle of the informationn improve the way we run our business.

If we manage our information consistently through the lifecycle of the information, then that is just a benefit for Marathon and the way that we run our business.

Douglas E. Couch, ECRM Program Manager, Marathon Oil Corporation

Marathon Oil (US)Solutionn SAP Extended ECM by OpenText

n SAP Content Management for SharePoint by OpenText

R: $16.2BE: 3,400

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BenefitsSummaryn Accelerate the whole process getting a major asset to operationn Ensure high level of collaboration and communications between teams and stakeholders (e.g.

owner/operator and main contractor)n Rapid handover of documents for earlier delivery of production capacityn Keep maintenance related documentation always up-to-daten Increase productivity, and higher process quality through immediate availability of all information,

including documentsn Enhance regulatory risk management by having a single point of truth for documents, including

history, versioning and audit trailsn Easy access to information via familiar user environment, minimizes training requirementsn Integrated products eliminates disparate solutionsn Simplified infrastructure reduces redundancies, improving productivity and reducing risksn Available blueprints support quick deployment

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© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Teşekkürler – Thank You!Contact Information:

Dr. Marcus ZeleznyStrategic Engagement [email protected]+43 664 833 1 834 (GMT+1)