End-Users Tell All Fast50 -...

End-Users Tell AllWhat security executives think of their integrators

Fast50Who are the fastest-growing integrators?

FIND A PARTNERState-by-State contact listings

www.SecurityInfowatch.com

A supplement to Security Technology Executive & Security Dealer & Integrator

Total Integration

August 2012

How WellPoint's security team worked closely with an integrator network to achieve complete situational awareness

WellPoint’s security management team includes Melissa Serban, Eric Levine and Greg Wurm.

STE_S1_0812EGSIcover.indd 1 8/7/12 9:51 AM

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S4 THE EXECUTIVE’S GUIDE TO SYSTEMS INTEGRATORS • August 2012

AUGUST 2012

End-Users Tell AllWhat security executives think of their integrators

Fast50Who are the fastest-growing integrators?

Find a par tnerState-by-State contact listings

www.s ecurityinfowatch.com

A supplement to Security Technology Executive & Security Dealer & Integrator

total integration

August 2012

How WellPoint's security team worked closely with an integrator network to achieve complete situational awareness

WellPoint’s security management team includes Melissa serban, Eric Levine and Greg Wurm.

EDITORIALManaging Editor Paul Rothman

Editor, Security Dealer & Integrator Deborah O’Mara

Editor/Publisher, Security Technology Executive Steve Lasky

Editor/ Assoc. Publisher, SecurityInfoWatch.com Geoff Kohl

Editorial Director Geoff Kohl

ART & PRODUCTIONArt Director Elizabeth Barbieri

Production Manager Jane Pothlanski

PUBLISHERS Group Publisher, Security Dealer & Integrator;

Security Technology Executive; SecurityInfoWatch.com Steve Lasky

Assoc. Publisher, SecurityInfoWatch.com Geoff Kohl

CYGNUS BUSINESS MEDIA

CEO John FrenchCFO Paul Bonaiuto

EVP Public Safety & Security Scott BiedaVP Events- Public Safety & Security Ed Nichols

VP Production Operation Curt PordesVP Audience Development Julie Nachtigal

VP Technology Eric KammerzeltVP Human Resources Ed Wood

www.SecurityInfoWatch.com

Published by Cygnus Business Media, Inc.

A supplement to

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ADVERTISER PAGEADVERTISER PAGE ADVERTISER PAGE

FEATURESCover Story: Total Integration ......................................................................... S6How WellPoint’s security team worked closely with an integrator network to achieve complete situational awareness

Recognizing the Fast-Growers .................................................................... S12SD&I’s Fast50 program proves security intgrators and dealers are breaking through economic barriersBy Deborah O’Mara

Executives Tell All .......................................................................................... S14What security end-users are saying about the successes and failures of their integratorsBy Paul Rothman

PARTNER FINDER ........................................................................................... S16State-by-state contact listings: Find an integrator near you!

On the cover: WellPoint’s security management team includes Melissa Serban, CSARC and Security Operations Manager; Eric Levine, Vice President and Director of Corporate Security; and Greg Wurm, Director of Domestic Security Operations and Special Projects.


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Cover Story

From any given chair in the conference room of his corporate security command center, Eric Levine can see the world — or, at least the parts of the world that matter most to him.

Within the walls of his state-of-the-art Corporate Situational Awareness and Response Center, or CSARC, Levine has a window into each of his com-pany’s locations, as well as instant access to incidents and events happening around the world that could potentially impact business operations.

For Levine, vice president and director of corporate security for WellPoint Inc., one of the nation’s largest health benefits company, having access to such situational awareness was the focus of a recent security upgrade project. The multi-year, multi-phase project so far has resulted in the design and construction of CSARC as well as the beginnings of an access control modernization and standardization project for WellPoint regional offices in North America and around the globe.

Multi-Location ChallengesAmassed though a series of mergers and acquisitions

spread across 10 years and 14 states, WellPoint’s network of approximately 120 locations are very different in size, type and business function. By nature of acquisition, the facilities also featured a diverse mix of access control platforms, several types of employee credentials and a mix of legacy surveillance equipment. The acquisitions also included eight regional command centers across the country — originally designed to handle small networks of locations in one or more states.

Levine and his team evaluated WellPoint’s security infrastructure and overall exposure to risk with a com-prehensive risk assessment. After identifying the overall risks to the enterprise from the traditional security side, Levine and his team determined that they needed to move WellPoint’s corporate security operations toward a more intelligence-based, proactive approach. “We needed to be able to bring all of our disparate information that we had

Total IntegrationHow WellPoint’s security team worked closely with an integrator

network to achieve complete situational awareness

WellPoint’s Corporate Situational

Awareness and Response Center

(CSARC) is the heart of the security opera-

tion. Nearly 120 dif-ferent locations can

be monitored from the center.


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out in the field and be able to distill and analyze it from a central location,” Levine says. “CSARC is the heart of our operations and enables us to make decisions swiftly and intelligently.”

Security Overhaul Ensures Situational AwarenessFrom his corporate headquarters location in

Indianapolis, Levine enlisted the help of Indianapolis-based Koorsen Security Technology, a member of Security-Net, a national network of systems integrators. The first order of business was to perform a cost-benefit analysis of consolidating the smaller, regional command centers into a central location. At the same time, Levine’s

team created WellPoint’s first set of security standards for the company, and an execution plan to standardize all regional locations on the Honeywell ProWatch security management system — which meant re-badging the com-pany’s approximately 37,000 associates.

Armed with data demonstrating the three-year ROI of consolidating the command centers, Koorsen design-ers worked with Levine and his team to design of the 3,200-square-foot CSARC command center, which would feature a massive, 10x6-foot LCD video wall from Christie Digital and situational readiness software from NC4.

From the central monitoring console, three full-time oper-

ators are able to view on the video wall camera feeds from the company’s remote locations and active alarm monitoring functions from the access control system — all cross-referenced with a large situational map that Koorsen integrated with the NC4 software. Several LCD screens also broadcast news from CNN, other global news channels and live global weather monitoring.

Inside the Command CenterThe video wall is the heart of the command center,

and it features two unique components conceived and designed by Koorsen Security and another Security-Net member, Operational Security Systems (OSS) of Atlanta.

First, thanks to a cooperative effort between the integra-tors and engineers at Christie Digital, the video wall has no gaps between the individual screens. “It was crucial for WellPoint operators to have this level of sophisticated integration viewed on a very large, crystal clear display to easily be able to distill and analyze all the information pour-ing into the CSARC,” says Skip Sampson, vice president of Koorsen Security.

OSS engineers were then able to write a software inter-face to enable the NC4 mapping and situational readiness software and access control system to integrate seam-lessly for true command-and-control functionality in the CSARC. In the event of an incident occurring within a set distance from a WellPoint facility, the integration with NC4 enables video and access control data from that particular facility to quickly pop up on the video wall.

“The uniqueness of our system is Koorsen and Security-Net’s integration of NC4’s technology into the system, the

WellPoint’s security management team includes Greg Wurm, Director of domestic security operations and spe-cial projects; Eric Levine, Vice President and Director of Corporate Security; and Melissa Serban, CSARC and Security Operations Manager.

“We needed to be able to bring all of our disparate information that we had out in the field and be able to distill and analyze it from a central location,” Levine says.



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cameras, and ProWatch to release doors from a central location,” Levine says. “Now, we know how far an inci-dent may be from one of our locations, and no matter if it is 30 miles from us or across the country — we can take action from the CSARC.”

While each regional location has the ability for local alarm and surveillance monitoring onsite, CSARC opera-tors will take over in the event of an alarm not addressed within a certain time period.

This allows CSARC operators to be aware of system events and act as a central communications hub for WellPoint security without being overwhelmed by the volume of alarms during the transition from legacy to the

updated access control systems.CSARC operators are not limited to their seat at the

central console for command and control. OSS engineers also enabled control of the integrated system via iPad, so WellPoint security officials can remotely access the sys-tem from home during off hours or while traveling.

Under the guidance of Melissa Serban, CSARC opera-tions manager, operators in the command center can also track traveling WellPoint executives and employees, ensuring their whereabouts and safety in the event of a global incident. CSARC staff has also been success-ful in warding off potential incidents around WellPoint facilities, such as planned demonstrations, because of the intelligence capabilities and industry connections of Serban and her staff.

The watchful eye of CSARC has also benefitted enti-ties outside of WellPoint, and helped law enforcement communities local to WellPoint solve some major crimes, including a recent homicide and a bank robbery.

Progressing to Total IntegrationTo date, nearly 28 sites have been converted by

Koorsen to the ProWatch system, and to Honeywell’s LobbyWorks visitor management system, another part of the standardization process.

More than 300 cameras are online and being fed into the CSARC, with several large locations currently under-way. All sites are also being connected via an enterprise-wide IP intercom system for direct communication to the command center.

Greg Wurm, WellPoint director of domestic security operations, is serving as the project manager and over-seeing Security-Net members in several other states as the upgrade projects are completed. In all, 12 Security-Net members are engaged in security upgrades on WellPoint regional locations.

As WellPoint continues to standardize and modernize its multiple locations, Security-Net technical expertise and geographic coverage was a crucial element to sat-isfying WellPoint’s need for instant access and analysis of crucial information. With CSARC as the hub, WellPoint is well on its way to deriving the benefits of a totally inte-grated, standardized solution. ❚


“Now, we know how far an incident may be from one of our locations, and

no matter if it is 30 miles from us or across the country — we can take

action from the CSARC,” Levine says.




S12 THE EXECUTIVE’S GUIDE TO SYSTEM INTEGRATORS • August 2012

SD&I Fast50

The first annual SD&I Fast50 best practices and ranking for security dealers and systems integration companies taught us something about the security indusrty. After our rankings were released and those companies rec-ognized at ISC West, we all learned that the recession

and economic downturn would not stand in the way of business success for today’s systems integrators and dealers.

The proof is in the results: Systems integration and security dealers are indeed growing — some at triple digits — and they were more than willing to submit their gross revenues over a three-year period so the industry could see that recession-like conditions would not stand in their way. They generously shared with us their best practices for continued growth — from new, interactive services; to a keen focus on customer service; to new sales and vertical market initiatives.

It takes hard work to be a systems integrator. You have to know what security executives want — and understand that those end-

users expect more than ever from their solutions provider-partner. They want a trusted resource for all their technol-

ogy needs: A company they can turn to in their quest to solve a security problem, or plan for the future. They want an expert inte-grator, and that firm deserves to be recognized for its expertise.

These firms have figured out what works; and now they know that the Fast50 program will give them the industry recognition they deserve. Ranked companies have already found that being named in this competition is a great marketing tool, and it can be leveraged to obtain new and existing customers.

As more security dealer and integration firms have adopted the practices and technologies they need to grow in this ever-changing market, we expect many more companies to enter in 2013. The program has been endorsed by ISC West (Reed Exhibitions); the Security Industry Association and the California Alarm Association, and we expect others to “join our team” as we renew our search for the fastest growing systems integra-tors of 2012. The Fast50 will be featured in the March 2013 issue of SD&I magazine, online at SecurityInfoWatch.com, and on the show floor at ISC West 2013.

Watch for announcements in Security Dealer & Integrator magazine (www.securityinfowatch.com/magazine/secu) and on SecurityInfoWatch.com for the opening of the 2013 Fast50 program. Visit www.securityinfowatch.com/magazine/secu/fast50awards for an overview of the competition. ❚

Recognizing the Fast-Growers Program proves security integrators and dealers are breaking through economic barriers

By Deborah O’Mara

Rank Company Name City, State

1 Securityhunter Inc. Baltimore, MD 2 I.K.E. Electrical Corp. Englewood Cliffs, NJ 3 Netech Corporation Grand Rapids, MI 4 Bonneville Contracting & Caguas, PR Technology Group Inc. 5 X7 Systems Integration Fairfax, VA 6 Sigma STS 360 Plano, TX 7 Koorsen Security Technology Indianapolis, IN 8 Security Networks West Palm Beach, FL 9 Northland Control Systems Inc. Fremont, CA 10 Convergint Technologies LLC Schaumburg, IL 11 Micro Security Systems Integration, Inc. Dania Beach, FL 12 G4S Technology LLC Omaha, NE 13 American Video and Security Ltd. Las Vegas, NV 14 Ackerman Security Systems Atlanta, GA 15 CONTAVA Inc. Edmonton, CAN 16 American Fire & Security/ The Security Girl Dayton, OH 17 Security Pros LLC Jeffersonville, IN 18 Go Security Solutions Ashland, MA 19 WTS Telecom Frisco, TX 20 Advanced Cabling Systems North Little Rock, AR 21 Will Electronics St. Louis, MO 22 GC&E Systems Group, Inc. Norcross, GA 23 Rapid Security Solutions, LLC Sarasota, FL 24 Short Circuit Electronics Lees Summit, MO 25 Vector Security Pittsburgh, PA 26 Prevent Security & Technology Wilmington, DE 27 Siemens Industry Inc. Buffalo Grove, IL 28 STAMPSCO Inc. Edmond, OK 29 Intelligent Access Systems Garner, NC 30 World Wide Security Garden City, NY 31 Intertech Security Pittsburgh, PA 32 Securetech Inc. San Juan, PR 33 Electronic Security Concepts LLC Scottsdale, AZ 34 Safety Dynamics Corporation Oakland, CA 35 Sonitrol Security of DE Valley Inc. Wilmington, DE 36 Electric Guard Dog Columbia, SC 37 The Protection Bureau Exton, PA 38 FiSec Technology Convergence Miami, FL 39 CGL Electronic Security Inc. Norwood, MA 40 Select Security Lancaster, PA 41 SFI Electronics Charlotte, NC 42 Sentinel Security Solutions Pismo Beach, CA 43 BarrTel Communications Systems Inc. East Moriches, NY 44 AVS systems Inc. Pensacola, FL 45 SEi Omaha, NE 46 R.J. Beck Protective Systems Inc. Norwalk, OH 47 eVigilant Security Lorton, VA 48 APL Access & Security Inc. Gilbert, AZ 49 Vision Security Technologies Birmingham, AL 50 Secure Integrator Corp. Manassas, VA

The 2012 Fast50 List


STE_S12_0812 EGSI Fast50.indd 12 8/6/12 4:05 PM


Pulse of the Industry

Executives Tell AllHere’s what end-users are saying about their integrators

By Paul Rothman

What do security executives think of their integrators? That was the goal of our recent three-question survey of a network of security executives on Linkedin. The responses should give integrators a sense of where they are doing well and where they need to improve; and fellow security executives can gain some insight on best practices and what to look for in an integrator partner. These are just the top responses — check out the full article at www.securityinfowatch.com/10753992.

“Integrator sub-perfor-mance is a direct result

of poor communication from either party. Each entity has ownership in the project and needs to communicate expectations clearly.

“My biggest challenge is ensur-ing the integrator keeps the big

picture in mind. Sometimes there’s a tendency to get ‘in the weeds’ when a

30,000-ft. view is needed.

“Develop a common language be-tween all those involved so that everyone understands what each other is saying. Not everyone involved in the IT process has the same educational level, skillset or comprehension.”

“Communicate a lot and often. You should never hear

the words: ‘I thought you knew.’”

“When you don’t use a systems integrator, installa-tions take longer, cost more and create unnecessary turbulences in relationships. More often than not, the choice to use a true system integrator is usually after a failed project — not ideal.”

“Having offices across the nation and coordinating with different employees within the same integrator company cre-ates an opportunity for a large variation in customer satisfaction.”

“You must have frequent, robust measurement of work, such as Key Performance Indicators, Quarterly Reviews and Business Metrics Dashboards.”

“Set up an action plan at the onset of a project that includes key milestones and timelines.”

“As a customer, too often we become myopically

focused on how its done within our own organization and lose sight of industry trends, manu-facturer’s solutions and stan-dards of care. Good inte-grators broaden our vision.


STE_S14_0812 EGSI Rothman.indd 14 8/6/12 4:07 PM

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California, Colorado, Connecticut, Delaware, Florida

Alscan Inc.* CCTV, 237 Oxmoor Circle ste. 101 AC, ID Birmingham, AL 35209 205-945-0003; www.alscaninc.com

Spectrum Solutions Inc. CCTV, AC, 114 Castle Dr. IT, ID Madison, AL 35758 256-830-9759; www.spectrumsi.com

Vision Security Technologies CCTV, AC, 143 Business Center Dr. IT Birmingham, AL 35244 205-663-3332; www.visionsecuritytechnologies.com Arcom Systems Inc.* CCTV, AC, 5200 NorthShore Lane FLS, ID North Little Rock, AR 72118 501-225-4910; www.arcomsys.com Relay Systems Security Corp.* CCTV, AC, 8101 National Drive FLS, ID Little Rock, AR 72209 Galaxy Systems 501-565-2288; www.rsclr.com APL Access & Security* CCTV, AC, 115 S William Dillard Dr ID Gilbert, AZ 85233 Access866-873-2288; www.aplsecurity.com

Electronic Security Concepts LLC CCTV, AC,4326 North 75th Street IT, FLS,Scottsdale, AZ 85251 ID 480-947-6032; www.electronicsecurityconcepts.com

Kratos/HBE* CCTV, AC, 4710 E. Elwood St., Suite 14 IT, FLS, Phoenix, AZ 85040 ID 480-894-2826; www.kratos-hbe.com

Safeguard Security & Communications* CCTV, AC, 8454 North 90th Street FLS, IT, Scottsdale, AZ 85258 ID 480-609-6200; www.safeguard.us

Alarms Unlimited* CCTV, AC, 4584 Park Blvd IT, FLS, San Diego, CA 92116 ID 619-297-4500; www.alarmsu.com

California Commercial Security* CCTV, AC, PO Box 23418 FLS, ID San Diego, CA 92123 858-503-7500; www.calcomsec.com

Central California Electronics CCTV, AC, 4254 N. Selland Ave., Suite 101 FLS, ID Fresno, CA 93701 559-485-1254; centralcalelectronics.com Construction Electronics Inc. CCTV, AC, 8400 Magnolia Ave., Suite J IT, FLS, Santee, CA 92071 ID 858-513-0200; www.c-e-i.com

Delta Wireless Inc. CCTV 1700 W. Fremont St. Stockton, CA 95203 209-948-9611; www.deltawireless.com

Firstline Security+ CCTV, 1630 S. Sunkist, Unit R AC, FLSAnaheim, CA 92806 714-937-1440; www.firstlinesecurity.com

KDC Systems (An Emcor company) CCTV, AC, 4462 Corporate Center Drive ID Los Alamitos, CA 90720 714-484-2363; www.kdc-systems.com

Keep Your IP CCTV, AC14 Goodyear, Suite 125Irvine, CA 92618866-444-7007; www.keepyourip.com

Kratos/HBE* CCTV, AC, 1511 E. Orangethorpe Ave., Suite A IT, FLS, Fullerton, CA 92831 ID 714-525-4386; www.kratos-hbe.com

McMillan Security Systems* CCTV, AC, 1515 S Van Ness IT, FLS, San Francisco, CA 94110 ID 415-826-5100; www.mcmillanco.com

National Security Works Inc.* CCTV, AC, 4440 Rainier Avenue #210 ID San Diego, CA 92120 619-528-2890; www.nswinc.com Netronix Integration Inc.* CCTV, AC, 1450 Koll Circle #102 ID San Jose, CA 95112 800-600-3939; www.netronixint.com Northland Control Systems* CCTV, AC, 5177 Brandin Court IT, FLS, Fremont, CA 94538 ID 510-226-1015; northlandcontrols.com Ollivier Corporation* CCTV, AC, 8726 S Sepulveda Blvd D311 IT, ID Los Angeles, CA 90045 888-320-2220; www.olliviercorp.com RFI Communications+ CCTV, AC, 360 Turtle Creek Ct. FLS, ID San Jose, CA 95125 408-298-5400; www.rfi.com Safety Dynamics Corp. CCTV, AC, 4663 Harbord Dr. FLS, IT, Oakland, CA 94618 ID 866-TEAM-SAFE; www.safetydynamics.com Sentinel Security Solutions LLC CCTV PO Box 247 FLS, ID Pismo Beach, CA 93448 805-773-6100; www.sentinelsecuritysolutionsllc.com

Serban Sound & Communication* CCTV, AC, 312 Kentucky FLS, ID Bakersfield, CA 93305 800-833-3133; www.serban.com

Southwest Access & Video of CA CCTV, AC, 9536 Topanga Canyon Blvd. ID Chatsworth, CA 91311 818-727-7500; www.swaccess.com Kratos/HBE* CCTV, AC, 3964 Youngfield St. IT, FLS, Wheat Ridge, CO 80033 ID 303-373-5758; www.kratos-hbe.com

Chubb, a UTC Fire & Security Co.* CCTV, AC, 9 Farm Springs Road FLS, ID Farmington, CT 06034 855-24-CHUBB; www.chubbfs.com Security Specialists* CCTV, AC, 3 Depinedo Ave. FLS, ID Stamford, CT 06902 800-753-8400; secspec.com Systems Resources CCTV, AC, 570 Barnum Avenue ID Bridgeport, CT 06608 203-386-1740; www.systemsresources.com Kratos/HBE* CCTV, AC, 1100 First State Blvd. IT, FLS, Newport, DE 19804 ID 302-992-7950; www.kratos-hbe.com

Sonitrol Security of DE Valley CCTV, AC, 802 First State Blvd. FLS, ID Wilmington, DE 19804 877-652-3060; www.sonitrolde.com

Advanced Control Concepts Inc.* CCTV, AC, 1502 N 9th Avenue FLS, ID Pensacola, FL 32503 850-434-2050; www.adv-control.com

Atech Fire & Security Inc.* CCTV, AC, 1945 W Copans Road IT, FLS, Pompano Beach, FL 33064 ID 954-957-8980; www.atechsystems.us

Cam Connections* CCTV, AC, 3970 South Pipkin Road IT, FLS, Lakeland, FL 33781 ID 888-544-1085; www.camconn.com FiSec Technology Convergence LLC CCTV, AC, 13876 SW 56 St., Suite 390 FLS, IT, Miami, FL 33175 ID 305-523-9352; www.fisectech.com

High Security CCTV, AC, 3015 Trot St. FLS, ID Orlando, FL 32810 800-330-2873; www.hsas.com

Integrated Security Systems* CCTV, AC, 1876 NW 7 Street IT, FLS, Miami, FL 33125 ID 888-670-2226; www.teamISS.com

Kratos/HBE* CCTV, AC, 5773 NW 158 St. IT, FLS, Miami Lakes, FL 33014 ID 866-225-6221; www.kratos-hbe.com

Micro Security Inc. CCTV, AC 1500 NW 1st St. #1A Dania Beach, FL 33004 855-620-0600; www.microsecurity.com


STE_S16-S21_0812 EGSI Listing.indd 16 8/6/12 4:08 PM

S17THE EXECUTIVE’S GUIDE TO SYSTEMS INTEGRATORS • August 2012

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Company Name Company Name Company NameFlorida, Georgia Georgia, Idaho, Illinois Illinois

Convergint Technologies LLC CCTV, AC1651 Wilkening Road FLS, IT,Schaumburg IL 60173 ID847-620-5000; www.convergint.com Dupage Security Solutions Inc. CCTV, AC 603 S. Addison Rd. Addison, IL 60101 630-530-1300; www.dupagesecuritysolutions.com Kratos/HBE* CCTV, AC, 135 East St. Charles Rd, Suite C-1 IT, FLS, Carol Stream, IL 60188 ID 630-868-3740; www.kratos-hbe.com

Mid Co Inc.+ CCTV, AC, 16W221 Shore Court IT, ID Burr Ridge, IL 60527 630-887-1800; www.midcosystems.com Reliable Fire Equipment Co.* CCTV, AC, 12845 S Cicero Ave FLS, ID Alsip, IL 60803 708-597-4600; www.reliablefire.com

Operational Security Systems+ CCTV, AC, 1231 Collier Road NW, Suite D ID Atlanta, GA 30318 404-350-0815; www.ossatl.com

Tech Systems Inc.* + CCTV, AC, 3400 Corporate Way Suite F IT, IDDuluth, GA 30096 770-495-8700; www.techsystemsinc.com Apex Integrated Security Solutions Inc. CCTV, AC, 109 South 4th St. IT, IDBoise, ID 83702 208-378-9650; www.apexboise.com Aronson Security Group Inc.* CCTV, AC, Idaho Business Support Center IT, ID 800-547-9988; www.aronsonsecurity.com Alarm Detection Systems Inc.* CCTV, AC, 1111 Church Road FLS, ID Aurora, IL 60505 630-844-6300; www.adsalarm.com Blue Lion Systems CCTV, AC,10 N. Martingale Rd., Suite 400 FLS, IDSchaumberg, IL 60173888-616-4343; www.bluelionsystems.com

Rapid Security Solutions LLC CCTV, AC, 1920 Northgate Blvd., #A-9 IT, FLS, Sarasota, FL 34234 ID 877-449-7099; www.rsecurity.net

Security Lock Systems of Tampa* CCTV, AC, PO Box 151655 FLS, ID Tampa, FL 33684 813-874-1608; securitylocksystems.com

Security Networks FLS, ID 3223 Commerce Place, Suite 101 West Palm Beach, FL 33407 800-784-2043; www.securitynetworks.net

SiteSecure Inc. (div. of Wharton-Smith)* CCTV, AC, 760 Monroe Road IT, FLS, Sanford, FL 32771 ID 407-328-5220; www.sitesecure.com Altec Systems Inc.* CCTV, AC, 1395 S. Marietta Pkwy, Ste 107 IT, ID Marietta, GA 30062 770-420-0055; www.altecsys.com Kratos/HBE* CCTV, AC, 840 Franklin Ct. SE IT, FLS, Marietta, GA 30067 ID 770-308-7353; www.kratos-hbe.com





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Illinois, Indiana, Iowa, Kansas

Kansas, Louisiana, Maryland, Massachusetts, Michigan

Michigan, Minnesota, Missouri, Nebraska, Nevada

Engineered Protection Systems Inc.* CCTV, AC, 750 Front NW, Suite 300 FLS, ID Grand Rapids, MI 49504 800-966-9199; www.epssecurity.com

Kratos/HBE* CCTV, AC, 39201 Schoolcraft, Suite B19 IT, FLS, Livonia, MI 48150 ID 734-744-5260; www.kratos-hbe.com

Modern Fire & Security Systems Inc.* CCTV, AC, 20 Stevens SW FLS, ID Grand Rapids, MI 49507 616-243-9771; modernfireandsecurity.com SecurAlarm Systems Inc.* CCTV, AC, 112 54th Street SW IT, FLS, Grand Rapids, MI 49548 ID 888-325-3373; www.securalarm.com

Low Voltage Contractors Inc.* CCTV, AC, 4200 West 76th Street FLS Edina, MN 55435 952-835-4600; www.lvcinc.com Pro-Tec Design Inc.* CCTV, AC, 5005 Cheshire Pkwy N, Suite 3 ID Minneapolis, MN 55446 763-553-1477; www.pro-tecdesign.com Trans-Alarm Inc.* CCTV, AC,500 E Travelers Trail IT, FLS,Burnsville, MN 55337 ID 952-894-1700; www.transalarm.com

VTI Security+ CCTV, AC, 401 West Travelers Trail IT, ID Burnsville, MN 55337 952-894-5343; www.vtisecurity.com Associated Engineered Systems Inc.* CCTV, AC, 625 Hazel Valley Drive ID Hazelwood, MO 63042 314-839-9100; www.aesstl.com

Gallagher Security Professional Services CCTV, AC,130 W. 23 Ave IT, FLS,North Kansas City, MO 64116 ID816-421-2005; www.security.gallagher.co/services/professional-services/

Will Electronics* CCTV, AC, 9789 Reavis Park Dr. IT, ID St. Louis, MO 63123 314-351-1896; www.willelectronics.com

Superior Controls & Security CCTV, AC, 2240 N. Main Street IT, FLS, Elkhorn, NE 68022 ID 402-763-8616; www.scscorp.us

American Video & Security Ltd. CCTV, AC, 1421 E. Sunset Rd. #2 FLS, ID Las Vegas, NV 89119 702-896-4643; www.avsdigital.com SCS Inc.* CCTV, PO Box 78 FLS, ID Wells, NV 89835 775-752-3727

Security Equipment Inc.* CCTV, AC, 126 Abbie Ave. FLS, ID Kansas City, KS 66103 913-321-2211; www.sei-security.com Interstate Electronic Systems* CCTV,AC, 1521 Dickory Avenue IT Harahan, LA 70123 504-729-6111; www.ies-llc.com ASG Security* CCTV, AC, 12301 Kiln Court, Suite A IT, FLS, Beltsville, MD 20705 ID 866-705-4274; www.asgsecurity.com

Electronic Security Services Inc.* CCTV, AC, 15050 Buck Lane IT, FLS, Upper Marlboro, MD 20772 ID 301-780-8480; www.essi-security.com

Protective Security Inc.* CCTV, AC, 4870 Walden Lane IT, ID Lanham, MD 20706 800-557-5577; www.protectivesecurity.com S3 Integration LLC* CCTV, AC, 1530 Caton Center Drive, Suite N IT, FLS, Baltimore, MD 21227 ID 410-536-1999; www.s3integration.com

American Alarm CCTV, AC, 297 Broadway FLS, ID Arlington, MA 02474 781-859-2052; www.americanalarm.com CGL Electronic Security Inc.+ CCTV, AC, 1400 Providence Hwy, Suite 2200 ID Norwood, MA 02062 781-769-8600; www.cglsecurity.com Kratos/HBE* CCTV, AC, 3 Tower Office Park IT, FLS, Woburn, MA 01801 ID 781-932-1780; www.kratos-hbe.com Minuteman Security Technologies Inc.* CCTV, AC, 1 Connector Road FLS, ID Andover, MA 01810 978-783-0018; www.minutemanst.com Pasek Corp.+ CCTV, AC, 9 West Third Street FLS South Boston, MA 02127 800-628-2822; www.pasek.com

Chubb, a UTC Fire & Security Co.* CCTV, AC, 200 Myles Standish Boulevard FLS, ID Taunton, MA 02780 800-528-3059; www.chubbfs.com Setronics Corp.* CCTV, AC,5 Executive Park Drive ITBillerica, MA 01862 978-671-5450; www.setronics.com Camtronics Communication Co.* CCTV, AC, 18655 West Eight Mile Road IT, ID Detroit, MI 48219 313-538-1780; www.camsecure.com D/A Central Inc.*+ CCTV, AC, 13155 Cloverdale FLS, ID Oak Park, MI 48237 800-486-4855; www.dacentral.com

Security Source Inc. CCTV, AC, 6N760 Virginia Ct. IT, FLS, St. Charles, IL 60174 ID 847-742-1100; www.securitysourceinc.com

Siemens Building Technologies CCTV, AC, 1000 Deerfield Pkwy. FLS, IT,Buffalo Grove, IL 60089 ID847-215-1000; www.buildingtechnologies.siemens.com

Stanley Convergent Security Solutions CCTV, AC55 Shuman Blvd. Suite 900 FLS, IDNaperville, IL 60563 877-476-4968; www.stanleycss.com

Thompson Electronics Co.* CCTV, AC 905 South Bosch Road IT, FLS, Peoria, IL 61607 ID 309-697-2277; www.thompsonet.com

Fuller Engineering Co.* CCTV, AC, 4135 West 99th Street FLS, ID Carmel, IN 46032 317-228-5800; www.fullerengr.com Ingersoll Rand Security Technologies CCTV, AC 11819 North Pennsylvania Street Carmel, IN 46032800-788-7635; w3.securitytechnologies.com Koorsen Fire & Security*+ CCTV, AC, 6121 E 30th Street IT, FLS, ID Indianapolis, IN 46259 317-542-1800; www.koorsen.com Kratos/HBE* CCTV, AC, 6270 Corporate Dr., Suite 100 IT, FLS, Indianapolis, IN 42678 ID 866-225-6221; www.kratos-hbe.com

Photoscan Security Systems* CCTV, ID 5508 Elmwood Avenue Indianapolis, IN 46203 317-783-2640

Videotec Corp.* CCTV, AC, 9801 Spring Drive ID Highland, IN 46322 219-922-4500; www.videotecsecurity.com Baker Group* CCTV, AC, 4224 Hubbell Avenue FLS, ID Des Moines, IA 50317 515-262-4000; www.thebakergroup.com

Protex Central Inc.* CCTV, AC, 3305 NW 104th Street FLS, ID Urbandale, IA 50322 800-274-0889; www.protexcentral.com All Systems Designed Solutions* CCTV, AC, 3241 N 7th St Trafficway Suite 300 FLS Kansas City, KS 66115 913-281-5100; www.allsystemsonline.com Cam-Dex Security Corp.+ CCTV,AC, 10 Central Ave. IT, ID Kansas City, KS 66118913-621-6160; www.cam-dex.com Satanta Electronics LLC CCTV, AC, PO Box 309 IT, FLS, Satanta, KS 67870 ID 888-728-1974; www.satantaelectronics.com



S19THE EXECUTIVE’S GUIDE TO SYSTEMS INTEGRATORS • August 2012

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Company Name Company Name Company NameNevada, New Jersey

New Jersey, New Mexico, New York New York

ISSCO Corp.* CCTV, AC, 149 Sullivan Lane IT, FLS, Westbury, NY 11590 ID 800-844-9586; www.isscosecure.com

Life Safety Engineered Systems Inc.* CCTV, AC, 60 Sonwil Drive FLS, ID Cheektowaga, NY 14225 716-656-8890; www.lifesafetysecurity.com Securitronics Company* CCTV, AC, 812 State Fair Blvd., Suite #2 IT, ID Syracuse, NY 13209 800-795-3747; www.securitronics.com S-Tron Security Electronics* CCTV, AC 43 Werman Court ADTPlainview, NY 11803 877-887-8766; www.s-tron.com Universal Security Systems Inc. CCTV, AC 310 Oser Ave. IT, FLS Hauppauge, NY 11788 ID 631-951-0604; wwwunivsystems.com

World Wide Security CCTV, AC1 Commercial Ave. IT, FLSGarden City, NY 11530 ID800-696-4345; www.worldwidesecurityusa.com

T&R Alarm Systems* CCTV, AC, 189 Sargeant Avenue FLS, ID Clifton, NJ 07013 800-486-5019; www.tralarm.com HEI Inc.* CCTV, AC, 3800 Vassar NE FLS, IT, Albuquerque, NM 87190 ID 505-880-1819; www.heinm.com

SCI Inc.* CCTV, AC, 3801 Rutledge Rd NE ID NE Albuquerque, NM 87109 505-998-1150; www.scinm.net Commercial Instruments & Alarm* CCTV, AC, 2 Summit Court, Suite 306 FLS, ID Fishkill, NY 12524 845-896-9500; www.ciasecurity.com EIA Inc. CCTV, AC, 31-00 47th Avenue, Suite 1130 IT, FLS, L.I.C., NY 11101 ID (212) 206-8850; www.eia.us IDESCO Corp. CCTV, AC, 37 West 26th Street ID New York, NY 10010 212-889-2530; www.idesco.com

Southwest Surveillance Systems* CCTV, AC 6265 S. Valley View, Suite L & M Las Vegas, NV 89118 702-876-0807; www.southwestsys.com Access Control Technologies Inc.*+ CCTV, AC 429 Getty Avenue Clifton, NJ 07011 973-689-0450; www.accesscontrolinc.com Kratos/HBE* CCTV, AC, 17-01 Pollitt Dr. IT, FLS, Fair Lawn, NJ 07410 ID 201-794-6500; www.kratos-hbe.com

North American Video CCTV, AC301 Drum Point Rd. IT, FLSBrick, NJ 08723 ID 800-714-0717; www.navcctv.com

Reliable Communications Systems Intl. CCTV, AC, 164 North County Line Road FLS, ID Jackson, NJ 08527 732-905-9090; www.rcsintl.com


Request information: www.securityinfowatch.com/10740403Request information: www.securityinfowatch.com/10214446


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North Carolina, North Dakota, Ohio

Oklahoma, Oregon, Pennsylvania

Pennsylvania, South Carolina, Tennessee, Texas

Security Systems of America* CCTV, AC 500 Ardmore Blvd IT, FLS Pittsburgh, PA 15221 ID 412-244-4900; www.ssasecurity.com

The Protection Bureau*+ CCTV, AC, 197 Philips Road IT, FLS, Exton, PA 19341 ID 610-903-4900; www.protectionbureau.com

Unlimited Technology Inc.* CCTV, AC, 20 Senn Drive IT, ID Chester Springs, PA 19425 866-458-8901; www.utiglobal.com Electric Guard Dog CCTV, AC, 121 Executive Center Dr., Suite 230 ID Columbia, SC 29210 803-786-6333; www.electricguarddog.com

Star Asset Security* CCTV, AC, 34 Freedom Ct., Suite E ID Greer, SC 29656 864-801-1616; www.securethinking.com Dillard Security Services CCTV, AC, 788 East St. IT, FLS Memphis, TN 38104 ID 901-775-2143; www.dillardsecurity.com Stansell Electric Company Inc.* CCTV, AC, 860 Visco Drive IT, ID Nashville, TN 37210 615-329-4944; www.stansellelectric.com AIC Security* CCTV, AC, 12855 Capricorn St. IT, IDStafford, TX 77477 281-277-9667; www.aic-security.com Alamo Integrated Systems* CCTV, AC, 2805 S.W. Loop 410 IT, FLS, San Antonio, TX 78227 ID 210-674-8041; www.alamois.com

Audio-Video Corp.* CCTV, AC, 1500 W. 8th IT, FLS, Amarillo, TX 79105 ID 806-379-7700; www.audio-videocorp.com

Eales Electronics* CCTV, AC, PO Box 721140 FLS, ID Oklahoma City, OK 73172 405-773-3188; www.ealeselectronics.com

High-Tech Tronics Inc.* CCTV, AC, 6011 Melrose Lane IT, FLS, Oklahoma City, OK 73127 ID 405-495-0215; www.hightechtronics.com

Stampsco Inc. CCTV, AC, PO Box 31131 IT, FLS, Edmond, OK 73003 ID 405-254-5030; www.stampsco.com

Aronson Security Group Inc.* CCTV, AC, 8089 SW Cirrus Dr. IT, ID Beaverton, OR 97008 503-639-9988; www.aronsonsecurity.com

Reece Complete Security Solutions* CCTV, AC, 25977 SW Canyon Creek Rd., Suite E FLS, IT,Wilsonville, OR 97070 ID 503-682-9900; www.rcss.us Access Security Corp.* CCTV, AC, 271 York Road IT, FLS, Warminster, PA 18974 ID 800-886-5625; www.accesssecurity.com The Gilbertson Group CCTV, AC, 101 Cheshire Ct. FLS, ID Coatesville, PA 19320 800-220-4086; www.gilbertsongroup.com

InterTECH Security LLC+ CCTV, AC, 1501 Preble Avenue FLS, ID Pittsburgh, PA 15233 866.558.4487; www.intertechsecurity.com Mobile Communication Service Inc.* CCTV, AC, 16343 Conneaut Lake Road IT, ID Meadville, PA 16334800-672-1234; www.mobilcom.com

Security-Net+ CCTV, AC,197 Philips Road IT, FLS,Exton, PA 19341 ID 800-732-2637; www.security-net.com

Enterprise Security Systems Inc.* CCTV, AC, 10910 Granite St FLS, ID Charlotte, NC 28273 704-588-8832; www.enterprisesec.com Intelligent Access Systems of NC* CCTV, AC, 284 Hein Drive IT, ID Garner, NC 27529 800-409-3992; www.iasnc.com PSA Electronic Systems Inc.* CCTV, AC601 Stanton Hall Drive NW Calabash, NC 28467 800-876-8006; www.psaraleigh.com

SFI Electronics+ CCTV, AC, 400 Clanton Road, Suite A ID Charlotte, NC 28220 704-522-0800; www.sfi-electronics.com

Southern Security Group Inc.* CCTV, AC, 324 S Wilmington St., Suite 300 FLS,ID Raleigh, NC 27601 888-578-5727; southernsecuritygroup.com Electronic Communications Inc.* CCTV, AC, P.O. Box 687 ID Bismarck, ND 58501 701-258-7698; www.ecisystems.com Energy Tech Systems Inc.* CCTV, AC 1422 East Broadway Bismarck, ND 58501 800-880-2150; www.energyteksys.com

Amer. Fire & Security/The Security Girl CCTV, AC, PO Box 24781 FLS Dayton, OH 45424 877-237-8918; www.afs911.com

Copp Systems Inc.* CCTV, AC,123 South Keowee Street FLS, ID Dayton, OH 45402 937-228-4188; www.copp.com Industrial Communication & Sound Inc.* CCTV, AC, 2105 Schappelle Lane ID Cincinnati, OH 45237 513-761-1990; www.icands.com

S20 THE EXECUTIVE’S GUIDE TO SYSTEM INTEGRATORS • August 2012 www.SecurityInfoWatch.com


https://maps.google.com/maps?f=q&source=s_q&hl=en&q=12855+Capricorn+Dr,+Stafford,+Fort+Bend,+Texas+77477&sll=37.0625,-95.677068&sspn=47.569986,63.369141&ie=UTF8&geocode=FfwrxAEdXMBN-g&split=0&view=map

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Company Name Company Name Company NameTexas

Texas, Utah, Virginia, Washington

Washington, Wisconsin, Canada, Puerto Rico

Electronic Security Systems of Texas* CCTV, AC, 920 West 7th Ave IT, FLS, Amarillo, TX 79101 ID 800-753-2209; www.electronic-security.com

Entech Sales and Service Inc.* CCTV, AC, 3404 Garden Brook Drive IT, FLS, Dallas, TX 75234 ID 469-522-6000; www.entechsales.com

Lone Star Communications Inc.* CCTV, AC, 1414 Post & Paddock, Suite 200 FLS Grand Prairie, TX 75050 972-336-0000; www.lonestarcom.com NetVersant Solutions* CCTV, AC, 2180 North Loop West, Suite 550 IT, ID Houston, TX 512-241-0456; www.netversant.com Notification Systems of America Inc.* CCTV, AC, 932 Jean Street IT, FLS, Grapevine, TX 76051 ID 817-442-5442; www.notificationsystemsinc.com

PSA Electronic Systems of Houston* CCTV, AC, 5253 Nolda Street FLS, ID Houston, TX 77007 713-869-1199; www.psahouston.com

Secure Cam Inc.* CCTV, AC, 1111 Summit Ave Ste. 2 IT, ID Plano, TX 75074 972-509-9300; www.securecaminc.com Security-Controls * CCTV, AC, 8031 Pinebrook IT, FLS, San Antonio, TX 78230 ID 210-366-1516; www.security-controls.com Security Control Systems Inc.+ CCTV, AC, 10645 Richmond Avenue, Suite 180 IT, ID Houston, TX 77042 713-977-7100; www.scstexas.com Sigma Surveillance Inc. dba STS360 CCTV, AC, 1081 Ohio Dr., Suite 1 IT, FLS Plano, TX 75093 972-392-3635; www.sts360.com

Texas Technical Services Inc.* CCTV, AC, 10405 Rockley Road IT, ID Houston, TX 77099 281-568-8874; www.ttsi.cc

Vitel Communications Corp.* CCTV, AC, 200 South Travis Street IT, FLS, Amarillo, TX 79106 ID 806-376-4600; www.vitelcommunications.com

Wunderlich-Malec Engineering* CCTV, AC, 2855 Trinity Square Drive, Suite 100 IT, ID Carrollton, TX 75006 469-574-2500; www.wmeng.com Alpha Corp.+ CCTV, AC, 2211 West 2300 South FLS, ID Salt Lake City, UT 84104 801-977-8608; www.alphacorpsecurity.com Associated Professionals Inc.* CCTV, AC, 11872-J Canon Blvd ID Newport News, VA 23606 757-873-8818; www.associatedprofessionals.com Communications Resources Inc.* CCTV, AC, 8280 Greensboro Drive, Suite 400 FLS, ID McLean, VA 22102 703-245-4120; www.cri-solutions.com CRGT Inc. CCTV, AC, 11921 Freedom Dr., Suite 1000 IT, ID Reston, VA 20190 703-905-1200; www.crgt.com Condortech Services Inc.* CCTV, AC, 6621-A Electronic Drive IT, ID Alexandria, VA 22304 703-916-9200; www.condortech.com

Kratos/HBE* CCTV, AC, 22455 Davis Dr., Suite 110 IT, FLS, Sterling, VA 20164 ID 703-337-1100; www.kratos-hbe.com

X7 CCTV, AC, 3900 Jermantown Rd., #480 IT, ID Fairfax, VA 22030 703-447-1504; www.x7si.com

Aronson Security Group Inc.* CCTV, AC, 1505 Westlake Ave. N, Ste. 520 IT, ID Seattle, WA 98109 206-284-3553; www.aronsonsecurity.com

Entrance Controls* CCTV, AC, 702 Industry Drive IT, ID Tukwila, WA 98188 206-622-0452; www.eci-nw.com

Evergreen Fire Alarms LLC CCTV, AC, 2720 South J St. FLS, ID Tacoma, WA 98409 877-561-3794; www.evergreenfire.com Gateway Controls Inc.* CCTV, AC 2205 Queen Street Bellingham, WA 98229 360-738-4841; gateway-controls.com

Robblee’s Total Security Inc.* CCTV, AC 751 Tacoma Ave South Tacoma, WA 98402 253-627-5448; www.robblees.com Access Security Inc. CCTV, AC, 302 Island St. FLS, ID Chippewa Falls, WI 54729 877.422.2237; www.accesssecuritycorp.com

Communications Engineering Co. CCTV, AC, 2260 Salscheider Ct FLS, ID Green Bay, WI 54313 800-432-9082; www.cecinfo.com Johnson Controls CCTV, AC, 5757 N. Green Bay Ave. FLS, ID Milwaukee, WI 53201 414-524-3100; www.johnsoncontrols.com

Contava Inc.* CCTV, AC, 9738-51 Ave FLS, ID Edmonton, AB T6E 0A6 800-661-9821; www.contava.com

Design Electronics* CCTV, AC, 6913 Oakwood Drive IT, FLS, Niagara Falls, ON L2E 6S5 ID 905-646-3333; www.designelectronics.net

Future Security Controls (FSC) Inc.+ CCTV, AC, 1088 Ogilvie Rd. IT, FLS, Ottawa, ON K1J 7P8 ID 888-299-2644; www.a-fsc.com

Bonneville Construction LLC* CCTV, AC, PO Box 193476 IT, FLS, Hato Rey, PR 00919 ID 787-747-0757; www.bonnevillepr.net

Securetech Inc. CCTV, AC, 530 Avenida De La Constitucion IT, FLS, San Juan, PR ID 787-642-0209; www.securetech.com

S21THE EXECUTIVE’S GUIDE TO SYSTEMS INTEGRATORS • August 2012www.SecurityInfoWatch.com



SIA and the Integrator Community: Delivering Results

A D V E R T O R I A L

Under the guidance of Security Industry Association (SIA) Chairman Jay Hauhn and the SIA Board of Directors, we have worked to create a “bottom-line” focused culture within our association. We are no

longer developing products and services based on what we think will provide value for our members; we are basing prod-ucts and services on feedback from outreach to our members, who have told us what they want from their SIA membership.

We are also listening closely to independent integrators. Through the SIA Membership Committee, led by its chairman Scott Schafer, SIA is working to increase the benefits offered to independent integrators in a way that complements and sup-ports the excellent programming offered by PSA. What will help them today? What could disrupt their businesses tomor-row? What will help them deliver strong results now?

SIA is proud of our partnership with PSA, honored by PSA’s membership in SIA, and committed to working even more closely with this leading organization and its members — some of the most innovative integrators in the industry.

Bill Bozeman has been named to receive the George R. Lippert Memorial Award, which recognizes outstanding con-tributions to SIA and the security industry, at the SIA Security Week® Gala on October 30, 2012. Bill is an exceptional leader within our industry. Among his strongest attributes is his gen-uine interest in working collaboratively with SIA to help grow our industry and facilitate new opportunities for businesses to succeed. Mr. Bozeman was chosen to receive the Lippert award by a unanimous vote of former winners.

Also at this year’s Security Week® Gala, the InterPort Police will recognize the Fred V. Morrone 9/11 Memorial Award honoree, and Cygnus Security Media is partnering with SIA and ISC Events to present the Security Innovation Awards. PSA members can register to attend the Gala at the SIA mem-ber rate of $225 per person or $2,000 for a table of 10.

Here are some ways that SIA is addressing the needs of system integrators and other important participants in the security industry:

SIA Government Relations will soon release a new SIA member benefit, its inaugural Budget and Appropriations Update, which provides valuable budget information, analyzes appropriations trends and allocations, and offers insight into federal funding decisions — helping SIA members and inde-pendent integrators to more closely “follow the money.” This complements SIA’s State Policy Digest, a quarterly review of state legislative proposals, activities and trends impacting the electronic and physical security industry.

SIA Standards subcommittees are working on application guidebooks that incorporate best practices and standards for system design. The Digital Video Subcommittee plans to release the Video Quality Handbook this fall, and the Video

Perimeter Security working group is creating a guidebook for video surveillance in large outdoor applications.

The SIA Certified Security Project Manager (CSPM) Program, which is offered through SIA Education, is a thor-ough knowledge- and experience-based credentialing pro-gram that supports the professional growth of security project managers. SIA CSPMs learn to manage all phases of the proj-ect lifecycle: project costs, stakeholders, estimating, cash flow and risk management. The SIA CSPM Program costs $1850; however PSA members can register at the discounted SIA member rate of $1625.

SIA Education has also brought back its SIA/APCO Central Station Operator Instructor Course (CSOI) ‘Train-the-Trainer’ program. With newly-revised content reflecting advancements in Central Station operations and practices, this instructor-led course remains the industry standard for central station man-agers seeking a comprehensive training program for their call center operators.

At ISC East, SIA Education — in partnership with the ISC Education Design Team — delivers high quality, commercial-free information and insight into the most relevant new prod-ucts, technologies and strategies in today’s evolving security market, and their application in commercial, residential, insti-tutional and public settings. These educational sessions are free to all ISC attendees.

SIA members also receive free registration for ISC East, the biggest security convention in the Northeast and the place to network with your peers. ISC East brings security buyers and sellers together in a unique blend of business and free educa-tion opportunities during a productive two-day event, October 30-31, 2012. The event spans the full spectrum of products and services in the security channel with more than 300 exhibitors — it’s the East Coast equivalent of ISC West. ISC East attracts buyers across all businesses, but primarily federal/state/local government, law enforcement and transportation. Dealers, installers, integrators and specifiers will appreciate the focus on retrofitting and updating to increase profits.

All SIA members have free access to meeting facilities in SIA’s new Silver Spring, MD headquarters. In addition, all members are featured in our online membership directory.

Whether you are independent integrator, dealer, specifier, manufacturer or end user, the Security Industry Association welcomes your ideas and involvement.

We want to listen to you. Don Erickson is the CEO of the Security Industry Association in Silver Spring, MD. He can be reached at (301) 804-4747 or [email protected].

STE_S22_0812 EGSI SIAeditorial.indd 22 8/6/12 4:10 PM

www.securityweekonline.comSIA is proud to be the sole sponsor of ISC East.

securityweekonline.com

SIA with ISC presents

4 days | 4 events | For all security professionals

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