Enclosures (included with plan)

1. Business Services Team Matrix

2. SNAP Site Locations

3. Peninsula Regional Education Program Plan Input

4. Literacy for Life Plan Input

Enclosure 1

Business Services Team Matrix

LWDA #14

SHARE Network Access Points (SNAPs)

A SHARE Network Access Point is a faith-based or community organization where

people can go in their own neighborhoods or communities to look for jobs,

assisted by trained individuals who connect them to the One-Stop system via

computer and direct referrals. It is the training, and the ongoing relationship with

the One-Stop, that characterizes SHARE Network Access Points as unique.

SHARE Network Access Points provide customers a comfortable place to conduct

their own self-directed job search activities, supported by a trained individual who

can help them become more comfortable using the computer, completing job

applications, creating resumes, and connecting to other services for which they

may be eligible.

Locations and Site Information December 2016

Proud Partner:

Enclosure 2

SNAP Listing

1) Avalon – A Center for Women and Children 757-258-5022 ext. 1015

3204 Ironbound Road, Suite D, Williamsburg, VA 23188 Hours of Operation: Call for an appointment Open Date: 7/2010 Contact: Jovan Frazier, Alison Cramer and Sabrina Clemons 2) Bay Aging, Senior Center 804-758-1260 ext. 1314

6650 Main Street, Gloucester, VA 23061 (Mailing address: P. O. Box 610, Urbanna, VA 23175) Hours of Operation: Monday, Wednesday and Friday 8:30 a.m. - 2:00 p.m. Contacts: Nellie Verilus & Kay Sheldon

3) Bethel Restoration Center 757-220-5480

6205 Richmond Road, Williamsburg, VA 23188 Hours of Operation: Open Date: April 2, 2012 Contact: Ella Mae Bartlett 4) C. Waldo Scott Center 757-244-9223

3100 Wickham Avenue, Newport News 23607 Open Date: June 16, 2014 Hours of Operation:

June 17– August - open hours Tuesday and Thursday 5:00 p.m. - 7:30 p.m. and Friday by appointment only September - June open hours Monday - Friday 10:00 a.m. - 2:00 p.m. and Tuesday and Thursday 5:30 p.m. - 7:30 p.m. Contact: Andreia Nelson

5) Children and Family Services 757-890-3888

Griffin-Yeates Learning Center, 1490 Government Road, Williamsburg, VA 23185 Open Date: 10/2010 Hours of Operation: Monday – Friday 8:15 a.m. - 5:00 p.m. Contact: Sheri Newcomb, CH and FS Manager

6) Department of Juvenile Justice, Hampton, 8th District Court Service Unit 757-727-6665

35 Wine Street, Hampton, VA 23669 Contact: Timothy Prioleau, Parole Supervisor

7) Department of Juvenile Justice, Newport News 757-926-8781

2600 Washington Avenue, 5th Floor, Newport News, VA 23607 Contact: Timothy Jones, Parole Officer 8) Division of Child Support Enforcement 757-766-4039 and 757-548-7941

903 Enterprise Parkway, Suite, 110, Hampton, VA 23666 Hours of Operation: Call for an appointment Contact: Rachel Dawkins, Cheryl Streeter and Travis Johnson

9) Family Investment Center (Newport News Redevelopment and Housing Authority) 757-928-3680

600 Ridley Circle, Newport News, VA 23607 Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m.

Contact: Teresa A. Jones, Family Investment Center Coordinator 10) Hampton Redevelopment & Housing Authority-

Phoebus Community Center- 757-727-1051 or 757-727-1160

249 West Chamberlin Avenue, Hampton, VA 23663 Hours of Operation: Open Date: 10/7/2015 Contacts: Anita McDowell and Larry Bond

11) Hampton Community Correctional Center 757-926-2506

1928 W. Pembroke Avenue, Hampton, VA 23661 Contact: Demetria Wesley

12) Hampton Roads Community Action Program, Inc. 757-247-0379

Newport News Satellite Office: 2708 Chestnut Avenue, Newport News, VA 23607 Contact: Michele Williams

13) Hampton Roads Ecumenical Lodgings and Provisions (H.E.L.P) Day Center 757-723-2242

329 Buckroe Avenue, Hampton, VA 23664 Hours of Operation: Monday - Friday 9:00 a.m.-12:00 noon, Saturday by appointment Contacts: Executive Director Matthew Stearn and Phyllis Dudley 14) Holy Tabernacle Housing & Economic Development Corp. 757-874-5957

(An extension of Holy Tabernacle Church of Deliverance) 14749 Warwick Boulevard, Suite A, Newport News, VA 23608 Hours of Operation: Monday -Thursday 9:00 a.m. - 12:00 noon (assistance by appointment only) Contact: Bishop Kermit Jones

15) Insight Enterprises, Inc., Peninsula Center for Independent Living 757-827-0275

2021-A Cunningham Drive, Suite 2, Hampton, VA 23666 Hours of Operation: Monday 1:00 p.m. - 5:00 p.m.

Contact: Catherine Tyler-Northan Ctyler-northan@hvacil.org

16) Ivy Baptist Church 757-244-8165

50 Maple Avenue, Newport News, VA 23607 Status: Confirmed Open Date: PENDING Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. Contact: Bruce McFadden 17) James City County Social Services 757-259-3100

5249 Olde Towne Road, Williamsburg, VA 23188 Hours of Operation: Monday - Friday 9:00 a.m. - 4:30 p.m. Contact: Barbara Watson and Marjorie Sykes, 757-259-3111

18) LINK of Hampton Roads 757-595-1953

10413 Warwick Boulevard, Newport News, VA 23601 Hours of Operation: Monday - Friday 10:00 a.m. - 3:00 p.m. Contact: Monica Jones 19) Main Street Library 757-591-4858 Newport News Public Library System

110 Main Street, Newport News, VA Hours of Operation: Monday through Thursday 10:00 a.m. – 9:00 p.m.

Friday and Saturday 10:00 a.m. – 6:00 p.m. Sunday 1:00 p.m. - 5:00 p.m.

*Computers Shut Down 15 minutes prior to closing* Contact: Shanita Brown

20) New Beech Grove Baptist Church 757-877-4114

326 Tabbs Lane, Newport News, VA Hours of Operation: Tuesday only 10:00 a.m. – 2:00 p.m. Contact: Tempie Hayes

21) Newport News Department of Human Services SNAP LAB 757-926-6016

2nd. Floor, Rouse Tower, 6060 Jefferson Avenue, Newport News, VA 2360 Hours of Operation: SNAP Lab area temporarily closed until February 2017)

Contact: Eileen Bunn

22) Newport News Sheriff’s Office Jail Annex 757-926-8179

2501 Washington Avenue, Newport News, VA 23607 Contact: Katina Richardson

23) Open Door Full Gospel Baptist Church 757-727-0205

105 E. Cummings Avenue Hampton, VA 23663 Hours of Operation: Monday - Friday. 10:00 a.m. – 2:00 p.m. Saturday appointments only Contact: Gwen Smith

24) Pearl Bailey Library 757-247-8677

Newport News Public Library System 2510 Wickham Avenue, Newport News, VA Hours of Operation: Mondays through Thursdays 10:00 a.m. - 9:00 p.m. Fridays and Saturdays 10:00 a.m. - 6:00 p.m. Closed Sundays

*Computers Shut Down 15 minutes prior to closing* Contact: Mary Hodges, 247-8677 25) Poquoson Public Library 757-868-3060

500 City Hall Avenue, Poquoson, VA 23662 Hours of Operation: Monday -Thursday 10:00 a.m. - 9:00 p.m.

Friday and Saturday 10:00 a.m. - 5:00 p.m. Sunday 1:00 p.m. - 5:00 p.m. *Computers shutdown 15 minutes before closing*

Contact: Amy Blow 26) Saint Paul African Methodist Episcopal Church 757-245-6181 (SNAP Lab area temporarily closed)

2500 Chestnut Avenue, Newport News, VA 23607 Hours of Operation: Monday, Wednesday, Friday 10:00 a.m. – 12:00 noon Contact: Louis Reaves and Gwendolyn Thomas 27) Sixth Mt. Zion Baptist Temple 757-896-6050

3100 Butternut Drive, Hampton, VA 23666 Hours of Operation: By appointment only Contacts: Judy Quash, Susie Henderson and Peggy McKinnon

28) South Morrison Library 757-369-6810 Newport News Public Library System

746 Adams Drive, Newport News, VA 23601 Hours of Operation: Monday – Friday 10:00 a.m. – 6:00 p.m.

*Computers Shut Down 15 minutes prior to closing* Contact: Wendy Bright and Latanya Blair

29) United Way Community Resource Center- Williamsburg 757-229-2222

113 Palace Lane, Williamsburg VA 23185 Open Date:

Hours of Operation: Monday, Wednesday and Friday 9:00 a.m. – 12:00 noon and 1:00 p.m. – 5:00 p.m. Contact: CRC Manager

30) Virgil Grissom Library 757-369-3190

Newport News Public Library System 366 DeShazor Drive, Newport News, VA Hours of Operation: 10:00 a.m. – 9:00 p.m. Monday through Thursday

10:00 a.m. - 6:00 p.m. Friday and Saturday 1:00 p.m. - 5:00 p.m. Sunday *Computers Shut Down 15 minutes prior to closing* Contact: Alycia Putney

Kimberly Villarreal

31) Virginia Peninsula Regional Jail 9320 Merrimac Trail Williamsburg, VA 23185

9320 Merrimac Trail Williamsburg, VA 23185 Contact: Jack Fitzpatrick 757-564-2317

32) Williamsburg House of Mercy, St. Bede Outreach Center 757-229-3700

10 Harrison Avenue, Williamsburg, VA 23185 Contact: Shannon Woloszynowski, Director of Pastoral Services

33) Williamsburg/James City County Community Action Agency 757-229-9332 Peninsula Agency on Aging- PAA Williamsburg Resource Center 757-585-2707

312 Waller Mill Road, Suite 405, Williamsburg, VA 23185 Hours of Operation: Tuesday – Thursday 10:00 a.m. - 4:00 p.m. Contact: Reba Bolden, Executive Director and Linda Wallace, Community Service Coordinator.

Diane Hartley, Director, Williamsburg ADRC, PAA

34) York County Public Library - Tabb 757-890-5120

100 Long Green Blvd., Yorktown, VA 23693 Hours of Operation: Monday and Wednesday 10:00 a.m. - 2:00 p.m. Contact: Kevin Smith, Manager/Adam Webb

35) York County Public Library- Yorktown– 757-890-5207

8500 George Washington Memorial Highway Yorktown, VA 23692 Hours of Operation: Monday, Tuesday, Wednesday and Thursday 10:00 a.m. - 9:00 p.m.

Friday 10:00am – 6:00pm. Saturday 10:00 am -5:00pm. Sunday 10:00am – 1:00pm Contact: Kevin Smith/Norma Colton

36) YWCA Virginia Peninsula 757-245-6026

2702 Orcutt Avenue, Newport News, VA 23607 Open Date: 1/2015

Hours of Operation: Tuesday, Wednesday, Thursday 11:00 a.m. - 1:00 p.m. Contact: Joyelle Saunders

NEW SITES PENDING: First Baptist Church of Hampton 757-723-0988 ext 10

229 N. King Street Hampton, VA 23669 Open Date:

Hours of Operation: Contact: Wendell Braxton/ Rev Betty Long

Little Zion Baptist Church 757-838-0363

1824 W. Queen Street Hampton, VA 23666 Open Date:

Hours of Operation: Contact: Reverend Hallie Richardson

Vision Family Services

757-596-8180 813 Forrest Drive, Suite 3, Newport News, VA 23601

Open Date: Hours of Operation: Contact: Cynthia Murchison-Grice, Executive Director

Thomas Nelson Workforce Development, Williamsburg 757-258-6582.

Historic Triangle Campus 4601 Opportunity Way, Room 234, Williamsburg, VA 23188 Open Date: Hours of Operation: Monday - Friday 9:00 a.m. – 3:00 pm Contact: Anita Mundy

PARTNER REFERRAL SITES:

County of York Division of Housing & Neighborhood Revitalization 757-890-3885

Main Administration Building, 224 Ballard Street, Yorktown, VA 23690 Open Date: 10/2010- 5/2012 Partner- at this time will be referring clients to other SNAP sites Contact: Tracy Pierce, Housing Counselor Newport News Public Schools, South Morrison Partner- at this time will be referring clients to Newport News Public Library South Morrison SNAP Newport News Public Schools, South Morrison 757-928-6765 ext. 38841 Dropout Recovery Center

746 Adams Drive, Newport News, VA 23601 Contact: Jane Moreland/Mary Alice Livingston

CURRENT Peninsula Worklink “SNAP” Report

NUMBER OF SNAPS CONFIRMED 36

NUMBER OF SNAPS OPERATIONAL 35

NUMBER OF VOLUNTEERS TRAINED 409

Local Workforce Development Area Plans – November 2016

Adult Education

Reference C. CONTENTS:

1. Local Strategic Planning Elements

c. SWOT Analysis

i. The Peninsula Regional Education Program (PREP) administers the federal and state funding for Region 21,

Hampton, Newport News, Poquoson, Williamsburg/James City County, and York County. Total funding of

$1,008,197.00 was awarded for the 2016-17 FY in competitive grant processes. PREP enrolled 1,161 students in the

2015-16 SY; 680 students were in English Language classes and 481 were in basic skills classes working toward high

school completion via a GED or through the National External Diploma Program. Current enrollment indicators show

similar rates of enrollment for the 2016-17 SY in all programs.

ii. In 2015-16, PREP exceeded the federal enrollment target of 1,135 enrolled students and met 11 out of 11 of

the Educational Functioning Level targets established by federal guidelines.

iii. According to the National Reporting System data from 2015-16, PREP served 408 of 481 (85%) adult basic

students who read below the high school level and served 424 of 680 (62%) English language learners who assess at

the beginning levels of English language acquisition. Clearly, PREP serves individuals with academic barriers to

employment.

For five years, PREP has been awarded a PluggedIn VA (PIVA) state grant, averaging $50,000.00 each

year, to implement a workforce class for 15 adults to obtain a high school equivalency credential, certifications in

digital literacy, Career Readiness Certification, soft skills, industry recognized workforce credentials, as well as

complete a Capstone project which serves the community. Four years of complete data from the PIVA program reveal:

Served 50 adults since 2012-13

1. 29/35 were WIA funded for coursework in Pharmacy Technology; 83%

2. 49/50 high-school credentialed; 98%

3. 49/50 obtained Career Readiness Certification (19 bronze, 23 silver, 7 gold); 98%

4. 50/50 received digital literacy and soft skills certifications and completed 140 hours of Pharmacy Tech

coursework; 100%

5. 4/14 passed state exam in first cohort; 9/9 in second year; 11/11 in third year; 10/11 in fourth year; total of 34/45

for four years; 76%

6. 8/14 employed in first cohort (4/8 in allied health; 2/4 as pharmacy technicians); 7/9 employed in second year (5/7

in allied health; 4/5 as pharmacy technicians); 8/11 employed in third cohort (4/8 as pharmacy technicians).

Three-year employment rate = 23/34; 68%

7. 3/11 entering post-secondary in fourth cohort; 27%

Enclosure 3

Peninsula Regional Education Program Plan Input

PREP offers six classes on the Hampton campus of Thomas Nelson Community College for both English

language learners and basic skills adults to prepare for the Virginia Placement Test. Over a three-year period, an

average of 66 students each year have accessed these classes.

f. Additional Strategic Elements

vii. PREP commits $1,912.00 (.5%) of the federal AEFLA grant ($382,472.00 in 2016-17) awarded to the Region

21 to the One-Stop administration. PREP offers assessment opportunities each month at the One-Stop.

C. CONTENTS:

1. Local Strategic Planning Elements

a. Workforce Demand Analysis

Provide a descriptive analysis of the regional economic conditions including:

i. existing and emerging in-demand industry sectors and occupations;

ii. employment needs of employers in existing and emerging in-demand industry sectors and

occupations; and,

iii. the knowledge and skills needed to meet the employment needs of the employers in the

region, including employment needs in, in-demand industry sectors and occupations.

(See Comment 2 below in reference to Section 1. a. i, ii, and iii)

b. Workforce Supply Analysis

Provide a descriptive analysis of the regional workforce, including:

i. current labor force employment and unemployment data;

ii. information on labor market trends; and,

iv. educational and skill levels of the workforce, including individuals with barriers to

employment.

(See Comment 2 below in reference to Section 1. b. i,ii, and iv)

c. SWOT Analysis

Provide a descriptive analysis of workforce development activities including:

i. education and training in the region;

ii. strengths and weaknesses of workforce development activities; and,

iii. capacity to provide the workforce development activities to address the education and skill

needs of the workforce, including individuals with barriers to employment, and the

employment needs of employers.

(See Comment 3 below in reference to Section 1. c. i, ii and iii.)

d. Vision and Goals

Provide a description of the Local WDB’s strategic vision to support regional economic growth and

economic self-sufficiency, including:

i. goals for preparing an educated and skilled workforce (including youth and individuals with

barriers to employment); and,

(See Comment 2 below in reference to Section 1. d. i.)

Enclosure 4

Literacy for Life Plan Input

e. Strategy and Partnerships

Provide a description, taking into account the analyses described above, of a strategy to work with

the entities that carry out the core programs and required partners to align resources available to

the local area, to achieve the strategic vision and goals described above.

Comment 1: Literacy for Life has developed innovative instructional approaches and partnerships with

training institutions and businesses to address the needs of English Language Learners and low-income

individuals. Specifically, LFL offers an increasing number of contextualized English classes that prepare

learners to enter credential programs which offer opportunities for wage and benefit gains. LFL also

delivers instruction via the one-to-one tutoring model, an approach that allows instruction to be highly

specialized to each learner’s needs from basic skills instruction (reading, writing, math, ESOL and Health

Literacy) to VPT preparation to credential program support. These partnerships are developing career

pathways for learners eligible to receive LFLs services in the Greater Williamsburg Area.

f. Additional Strategic Elements

Additionally, the local plan must address the following elements per the Code of Virginia Title 2.2

Chapter 24 Section 2.2-2472(F) which states that each workforce development board shall develop

and execute a strategic plan designed to combine public and private resources to support sector

strategies, career pathways, and career readiness skills development. Such initiatives shall include

or address the following:

i. a regional vision for workforce development;

ii. protocols for planning workforce strategies that anticipate industry needs;

iii. the needs of incumbent and underemployed workers in the region;

iv. the development of partners and guidelines for various forms of on-the-job training, such as

registered apprenticeships;

v. the setting of standards and metrics for operational delivery;

vi. alignment of monetary and other resources, including private funds and in-kind

contributions, to support the workforce development system; and,

vii. the generation of new sources of funding to support workforce development in the region.

Comment 2: The Greater Williamsburg Community relies on tourism and healthcare as existing and

emerging occupations to boost the local economy. The Virginia Labor Market Index projects long term

growth for occupations in the healthcare industry including Personal Care Aides, Nursing Assistants,

Licensed Practical and Licensed Vocational Nurses. In light of this projection, Literacy for Life has

developed a partnership with Heart to Heart Career Training Center, an approved vendor of the OneStop,

providing preliminary instruction for English Language Learners to prepare them to enter healthcare

industry credentialing programs offered by Heart to Heart. These credentials will offer immediate

opportunities for wage and benefit improvement for learners living and working in Greater Williamsburg.

These portable and stackable credentials will also put learners on a career pathway in the healthcare

industry, allowing them to further their education and certification in the field if so desired.

Literacy for Life has also secured an agreement with two adult aging communities in Williamsburg, The

Williamsburg Landing and Windsor Meade, who have guaranteed an interview for any LFL learners who

complete CNA/Medication Aide training at Heart to Heart and receive certification.

As mentioned above, due to the impact of tourism, there are in-demand jobs in Greater Williamsburg in

the Restaurant and Lodging Industry. LFL is preparing learners for entry-level jobs in this industry by

providing contextualized English classes that prepare learners to receive a ServSafe Food Handlers

Certification. Learners from this program have gone on to the Virginia Peninsula Foodbank’s Culinary

Training Program offered by the Virginia Peninsula Foodbank. The Culinary Training Program, which

serves low-income individuals, has agreed to continue recruit learners from LFL’s ServSafe class for their

program in hopes of providing low-income learners with an opportunity for career advancement.

LFL has received a written commitment from Windsor Meade and the Williamsburg Landing

guaranteeing an interview for learners who receive the ServSafe Food Handlers certification with LFLs

assistance. The partnership with Windsor Meade is particularly significant for learners because entry-

level food preparation workers begin at between $10 and $11/hour and receive benefits even as part time

employees, an advantage that is difficult for many of LFLs learners to secure because of their limited

language and industry specific skills. At Windsor Meade, there is also an opportunity for advancement

and in-house training for career advancement.

As we anticipate the success of this model of providing trained employees to local business for in-demand

jobs, our plan is to develop additional business partnerships to help secure employment. These

partnerships will make an important contribution to the OneStop system because LFL serves more than

800 individuals each year with the greatest number of barriers to employment. This specific population

receives priority in the WIOA Combined State Plan.

2. Local Workforce Development System Elements

a. Programs/Partners Overview

Provide a description of the workforce development system in the local area that identifies:

i. the programs that are included in the system;

(See Comment 3 below in reference to Section 2. a. i.)

b. Collaborative Strategies

Provide a description of how the Local WDB will work with entities carrying out core programs to:

i. expand access to employment, training, education, and supportive services for eligible

individuals, particularly eligible individuals with barriers to employment;

ii. facilitate the development of career pathways and co-enrollment, as appropriate, in

core programs;

iii. improve access to activities leading to a recognized postsecondary credential

(including a credential that is an industry-recognized certificate or certification,

portable, and stackable);

(See Comments 2 and 3 in reference to Section 2. b. i, ii and iii.)

c. Business Services

Provide a description of how the plan shall:

i. specify the policies and protocols to be followed by all of the region's workforce

development entities when engaging the region's employers;

ii. address how the region's workforce entities will involve employers in the formation of

new workforce development initiatives;

iii. identify what activities will be undertaken to address employers' specific workforce

needs;

(See Comment 2 in reference to Section 2. c. ii and iii.)

e. One Stop System

Provide a description of the one-stop delivery system in the local area, including:

xi. process to measure staff performance and delivery of high-quality customer service;

and,

(See Comment 3 below in reference to Section 2. e. xi.)

Comment 3: Currently, there is no OneStop presence in the Greater Williamsburg area although, during

Literacy for Life’s recent interaction with OneStop staff, there has been discussion of a limited presence

beginning in the near future. We understand that due to the size of the staff at the Peninsula Worklink,

there are limitations to the number of people that the OneStop is able to serve. It is our understanding that

this limitation has made it challenging to offer timely processing of potential clients in some areas of the

region, particularly areas that are more remote such as Williamburg/James City County and Upper York

County.

Recent contact between Literacy for Life and the OneStop has made it evident that, if Literacy for Life

were able to act as an affiliate or satellite of the OneStop to help spread the work load, services could be

delivered to our learners and to other potential OneStop clients in our area who are eligible for LFLs

services in a more timely and efficient manner.

After conducting a recent survey of 150 LFL learners and informing them as to the potential credentialing

programs that are available through OneStop vendors in our area, 29 learners (nearly 20 percent of those

surveyed) expressed an interest in going through WIOA Orientation to determine eligibility and suitability

for WIOA funding. In our discussions with the OneStop staff, we discovered that only one career planner

is assigned to Williamsburg/James City County (WJCC) and she is only able to come to WJCC one day a

week. This limited time and availability means that potential OneStop clients in WJCC will be required to

wait significantly longer to receive services than OneStop clients in other parts of the region.

With this in mind, and in response to Sections 2e ii, vii, x and xi of this document, Literacy for Life

proposes that we become an affiliate or a satellite of the OneStop system to make services more readily

available in the Williamsburg/James City County and Upper York area. Currently, potential OneStop

clients in our area must travel a minimum of 35-45 minutes to receive services. Many do not have their

own means of transportation and there is no public transport between WJCC and Hampton. Acting as an

affiliate or authorized satellite would significantly reduce travel time and the need for transportation

supportive services described in Section 2i for potential OneStop clients living and working in the Greater

Williamsburg Area.

Additionally, two of Literacy for Life’s current employees are Certified Workforce Development

Professionals and could help manage the case loads of OneStop clients in WJCC to expedite the delivery of

OneStop services to residents of the Greater Williamsburg area. In January, those same employees will be

trained as facilitators for the Workplace Excellence Series and would be able to assist the OneStop system

in delivery of soft skills modules for Greater Williamsburg clients who are eligible for LFLs services.

i. Supportive Service Provision

Provide a description of how the Local WDB will coordinate WIOA Title I workforce investment

activities with the provision of transportation and other appropriate supportive services in the local

area.

(See Comment 3 above in reference to Section 2. i.)

m. Collaboration with Adult Education and Literacy

Provide a description of how the Local WDB will coordinate WIOA Title I workforce investment

activities with adult education and literacy activities under WIOA Title II, including how the Local

WDB will carry out the review of local applications submitted under Title II consistent with WIOA

secs. 107(d)(11)(A) and (B)(i) and WIOA sec. 232.

Comment 4: Literacy for Life (LFL) offers the unique ability to address the educational and training

needs of adult learners. One effective method for delivering instruction is the one-to-one tutoring model

that sets us apart from other adult education institutions. The advantage of this model is that it allows

instruction to be highly specified to meet the needs of the learner. It also provides learners with the

flexibility to receive educational instruction in a way that suits their busy work and family schedules.

Currently, more than 240 of our learners are receiving one-to-one instruction for credential programs and

basic skills (reading, writing, math, English language).

In addition to one-to-one instruction, Literacy for Life’s contextualized English classes are preparing

English Language Learners with the knowledge and contextualized vocabulary they need to enter and

successfully complete credentialing programs. Literacy for Life has already held two contextualize English

courses, one for ServSafe and one for OSHA. Additionally, beginning in January 2017, LFL will offer a

contextualized English course that will prepare English Language Learners to enter entry level healthcare

credentialing programs at Heart to Heart Career Training Center, including Phlebotomy, Certified Nurse

Aide and Medication Aide.

Furthermore, Literacy for Life plans to offer one-to-one tutor support for learners seeking the IT Helpdesk

Administrator certification and the Electronic Health Records and Reimbursement Specialist certification

through MedCerts, an approved OneStop vendor. This is an innovative approach to helping English

Language Learners obtain the skills and credentialing they need to succeed in the 21st century economy

and to fill in-demand jobs in the region.

In total, Literacy for Life serves more than 800 learners each year, many of whom have multiple significant

barriers to employment, including basic skills, language and income barriers. As an authorized satellite of

the OneStop, LFL would be able to dramatically improve the timely and efficient delivery of services to a

currently underserved segment of the region.

n. Priority of Service

Provide a description of how the direction given by the Governor and the Local WDB to the one-stop

operator to ensure priority for adult career and training services will be given to recipients of public

assistance, other low-income individuals, and individuals who are basic skills deficient consistent with

WIOA sec. 134(c)(3)(E) and § 680.600.

(See Comment 4 above in reference to Section 2. n.)

p. Efficient and Effective Service Delivery

Provide a description of the plans, assurances, and strategies for maximizing coordination, improving

service delivery, and avoiding duplication of Wagner-Peyser Act (29 U.S.C. 49 et seq.) services and other

services provided through the one-stop delivery system.

(See Comments 3 and 4 above in reference to Section 2. p.)

New Horizons Regional Education Centers

Requirements for Workforce Innovation and Opportunity Act (WIOA)

Local Workforce Development Area Plans

1a. Local Strategic Planning Elements

The 2014 Greater Peninsula State of the Workforce Report produced by the Peninsula Council for

Workforce Development (PCFWD) and the Greater Peninsula Workforce documented that the

fastest growing annual employment sectors are Manufacturing (8.6%); Healthcare and Social

Services (2.7%); and Professional, Scientific, and Technical Services (2.3%). Manufacturing

accounts for “twice the share of total employment than is typical at the statewide level”,

provides the 5th highest weekly wages, and is having a “rapid evolution” in its required workforce

skill set as the industry becomes more technologically advanced. The report noted that

manufacturing areas that could suffer extreme shortages from area technical training programs

are: machinists, welders, mechanical engineers, and technicians. The largest employers served

by the Peninsula include Newport News Shipbuilding, Canon, Howmet Alcoa, Liebherr,

Continental, NASA Langley, and Jefferson Labs.

The PCFWD Workforce Report recommendations included: 1) Maintain a regional focus on key

employment sectors, 2) Focus on workforce needs of emerging industry sectors such as

Professional, Scientific, and Technical Services, 3) Enhance awareness of technical careers on the

Greater Peninsula, and 4) close skill gaps in academic, technical and work readiness.

In 2011, the PCFWD and Thomas Nelson Community College (TNCC) completed a Career

Pathways Planning Initiative funded by the Ford Foundation and The Virginia Community College

System. The “Skills to Succeed Inventory – Virginia Peninsula Career Pathways in Advanced and

Precision Manufacturing Technologies 2012-2016” reported that during this period of time

11,150 jobs would be created in 11 occupations. Occupations included: Pipefitters, Welders,

Electricians, Fitters, Coating Specialists, Machinists, Fabrication, CNC and Robotics Operators,

Engineers, Repair Technicians, and Production managers in order of expected job openings.

Fourteen of the top twenty manufacturers participated representing over 25,000 employees.

The manufacturing industry is facing not only an increased employment market, and higher

skilled workforce but significant loss of employees due to retirement and turnover. Other than

technical skill requirements employers noted the need for Job Readiness, Problem

Solving/Decision Making, Teamwork, Communication, and Leadership as critical skills in today’s

workforce. The Planning Initiative recommended creating a strategic plan “Roadmap to Success –

2012-2016” that among other strategies would create Career Pathways transitioning from

education to workforce, expand dual enrollment and early college for youth, develop paid

Enclosure 5

New Horizons Regional Education Centers

Plan Input

apprenticeship and work experience opportunities, and create articulated stackable credentials.

As part of a 2011 survey of 524 high school students on the Peninsula only 4.6% stated interest in

Manufacturing but 19.6% (second only to healthcare) were interest in STEM occupations.

1F. Additional Strategic Elements – Youth Apprenticeship Model

New Horizons Regional Education Center (NHREC) has a distinguished history of being the oldest

and largest regional center in the Commonwealth and is operated by the six Greater Peninsula

Public School Divisions: Hampton City, Newport News City, Poquoson City, Gloucester County,

York County and Williamsburg James City County. It was established in 1965 as the Peninsula

Vocational Technical Center and has expanded to include two campuses (Butler Farm – Hampton

Campus and Woodside Lane – Newport News Campus) and services in Career and Technical

Training, Governor’s School for Science and Technology, Regional Special Education Center, and

Center for Apprenticeship and Adult Training.

NHREC is governed by a Board of Trustees with six representatives, one from each of the

operating school divisions. NHREC has a very active Educational Foundation comprised of twenty

business members from the community that has raised over $275,000 in student academic

scholarships and transition to work honorariums.

During this past year, NHREC created a “CTE Master Plan,” which was designed to provide

direction and vision for both the Butler Farm and Woodside Lane campuses. This was a bold and

visionary initiative that examined service delivery models and instructional pedagogy. The

strategic process was developed in collaboration with businesses, industry associations,

postsecondary, workforce development, Chambers of Commerce, and Governor’s office for

Workforce Development. It was also developed in collaboration with the Thomas Nelson

Community College Advanced Integrated Manufacturing Center initiative. One of the

recommendations identified in the CTE Master Plan was the creation of an Academy for

Advanced Technical Careers (i.e., automotive, construction, manufacturing) with a business-

driven Business and Industry Council, and a focus on pre-apprenticeship programs and greater

business engagement.

A key component identified as part of the “White Paper” framework is implementation of a

formal DOLI registered Youth Apprenticeship Program. This program will support Virginia

Governor’s initiative to double the number of registered apprentices over the next two years.

The instructional curriculum and work experience would support the Liebherr Mining

Apprenticeship program, the Newport News Shipbuilding program, as well as, the employer

sponsored program at NHREC through the Center for Apprenticeship and Adult Training (CFAAT),

such as through existing programs in HVAC, Electrical, Welding; to new programs in advanced

manufacturing such as mechatronics, electronics, fabrication, and machining; to creating new

Youth Apprenticeship options in Health Sciences and Information Technology.

NHREC proposes to develop a Youth Apprenticeship model and legislation that will serve as a

model for the state of Virginia. One example, of a model being studied is that being used in

Kentucky, known as the “Tech Ready Apprentices for Careers in Kentucky.” The Kentucky

program is a pilot partnership between the Office of Career and Technical Education and the

Kentucky Labor Cabinet. The goal is to provide pre-apprenticeship opportunities to secondary

students. Employers choose from the manufacturing courses at the schools to design the

programs to fit what they need from their potential employees. After successful completion, the

students are awarded an industry certificate by the employer through the Kentucky Labor

Cabinet and all on-the-job hours worked are counted toward an apprenticeship.

2b. Local Workforce Development System Elements – Programs/Partners Overview

The Center for Apprenticeship and Adult Training has over 50 years of providing quality training

programs, with over 60-plus course offerings. The Center has been recognized by the state for its

training program and many of the apprenticeship courses are articulated with the Virginia

Community College System. NHREC is the only Regional Center in the state that is adjacent to a

Workforce Development Center that includes: TNCC Workforce Development, Peninsula

WorkLink (One Stop), Unemployment Commission, Virginia Space Grant Consortium, and Old

Dominion University Distance Learning Lab; and a Community College in TNCC’s Hampton

Campus.

NHREC Apprenticeship and Adult Training Program is currently serving 298 apprentices. Many of

these apprenticeships are in the electrical and manufacturing fields. NHREC would continue

providing Apprenticeship-Related Instruction to apprentices employed by NHREC sponsors.

NHREC Center for Apprenticeship and Adult Training will work with the Career and Technical

Education Center Master Plan and Manufacturing Sector Plan in developing the instructional

delivery system, curriculum, and linkage to an employer-based apprenticeship program. NHREC

will also work on creating a state defined Youth Apprenticeship program.

NHREC Apprenticeship and Adult Training Services Leading to Recognized Postsecondary

Industry and/or Stackable Credential

The following is a list of NHREC Apprenticeship and Adult Training courses and programs:

Courses/ Programs

Industry

Recognized

Credential

Stackable

Credential

Administrative Assistant X

Auto Collision and Refinishing X

Auto Mechanics X

Barbering X X

Blueprint Reading X X

Carpentry X X

Commercial/Industrial Electricity X

Computer Applications X

Computer Numerical Control X

Cosmetology X X

Culinary Arts X

Dental Assistant X X

Electronic Medical Records X X

Heating Technology X X

HVAC I and II X X

HVAC-R Controls X X

Legal Assistant X

Machine Shop Technology X X

Mathematics X X

Mechanical Code X X

Medical Assistant (Administrative) X X

Medical Assistant (Clinical) X X

Medical Billing and Coding X X

National Electric Code X X

Natural Gas Fitters X X

New Horizons Electrical Program

(Levels 1 through 4)

X X

Nurse Assistant X X

Pharmacy Technician X X

Plumbing Code X X

Plumbing Theory and Methods X X

Residential Electricity X X

Small Engine Repair X

Veterinary Assistant X

Video Production X

Welding (ARC, Flux Core, MIG, and TIG) X

2H. Youth Services Provided

The WIOA NHREC Youth Workforce Center (YWC) supports the provision of high quality occupational and employability skill training coupled with meaningful employment for in and out-of-school youth ages 16 to 24. They successfully implement a coordinated program of assessment, literacy and numeracy, career counseling, relevant skill training, work experience opportunities, supportive services, and assistance with employment that will provide eligible youth with the necessary skills to enter an ever-challenging workforce. The strategic mission and efforts of the YWC allows for unification, expansion, and coordination of current regional efforts to: - Create connections to employers in demand industry sectors/occupations

- Develop meaningful connections between employability skills and occupational learning;

- Preparation for unsubsidized employment opportunities

- Provide education and training opportunities relevant to the job market;

- Provide activities supporting youth development

- Create strong linkages between academic instruction and occupational education that lead

to recognized postsecondary credentials

- Provide follow-up services to ensure barriers have been addressed and training

opportunities meet employers’ needs.

Out-of-school youth ages, 17 to 24 are served through a comprehensive menu of intensive, sustained and sequential services providing an individualized response to the specific needs of and barriers present for each participant. The core of the program is competency-based assessment, case management, group-based employability training, and job preparedness.

Recruitment activities are coordinated with representatives from Juvenile Justice, the Department of Social Services, community based agencies and other youth-serving agencies that assist in identifying likely target groups and methods of recruiting from those groups. The YWC staff works closely with partners, one-stop operators, and community agencies to ensure information on WIOA-funded youth programs is available to eligible individuals. Outreach efforts include using social media and the media to introduce the WIOA YWC and its services locally and regionally. Additionally, WIOA YWC literature is placed in area businesses, one stop centers and community agencies to reach potential participants. Each eligible applicant is offered information on all training programs available under WIOA at their initial interview and throughout the application process. Weekly orientations are held at NHREC for all interested applicants.

Participants receive a comprehensive vocational/academic assessment and leadership development focused on self-awareness, communication skills, employability skills and career options exploration. After this initial training, each participating youth will continue with a combination of program elements designed to remedy specified barriers to employment and occupational skill training culminating in a measurable improvement in self-sufficiency and employability for the participating youth.

This program builds on each participant’s competencies and focuses on removing barriers that youth may face in exercising those competencies as part of the regional workforce. For example, one barrier among older youth is the need for assistance in obtaining a driver’s license. Youth eligible for behind the wheel drivers training must have a valid Virginia learner’s permit and may be required to undergo behind the wheel assessment by certified driver rehabilitation specialist prior to approval for training. This program also builds on the assets of educational and occupational skills’ providers in the communities, such as those of the key partners of New Horizons, and the Peninsula Council for Workforce Development. Given the different opportunities available and barriers to employment present in rural, suburban and urban environments, group experiences are structured and located to best accommodate youth from these different environments.

A key motivator of youth participation and progress as student milestones are achieved is an incentive payment for successful occupational training, adult modeling, comprehensive guidance, and peer support. Referrals are encouraged through public information provided in the communities. Individuals determined eligible are enrolled based on the availability of services, their willingness to commit to completing the program outlined in their Individual Service Plan (ISP), their ability to benefit from the services to be provided, and the availability of alternative services that may be leveraged to meet the individual’s needs. Not every youth will benefit directly from programs coordinated through the YWC. Certified eligible applicants who are not enrolled in WIOA-funded programs due to lack of capacity or inability to benefit will be referred to appropriate agencies in the region for services. When prospective students are interested in job training outside of the cohort training programs, the YWC personnel are referred to the Center for Apprenticeship and Adult Education Training Office of NHREC and the One Stop Career Center to find a match for their interests. Ability to benefit” from a specific program element or from YWC programs as a whole is determined by each candidate’s willingness to commit to completing the program they are applying for, their past responses to services provided, and the relative availability of all services needed to ensure all of their identified barriers to success are addressed. This provides a broad range of training to meet individual needs and workforce development goals. All 14-program elements are offered either with in-house resources or through referrals to community agencies. The 14 elements are currently provided through existing services offered by the YWC. The programs provided serve as wrap-around services, enhancing the accessibility of these elements to all youth by removing barriers and adding capacity. All elements are available to all youth participating in YWC programs by leveraging the rich variety of services provided by established educational and training organizations in the community.