ENABLING QUICKER RESPONSE FOR HOSPITALITY »

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Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Verticals TOC » ENABLING QUICKER RESPONSE FOR HOSPITALITY »

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ENABLING QUICKER RESPONSE FOR HOSPITALITY ». Enterprise-grade Wireless. PRODUCTS YOU CAN RELY ON. Reliable, consistent voice quality in any enterprise environment Robust devices that stand up to extended use Integration providing real-time access to time-sensitive information. - PowerPoint PPT Presentation

Transcript of ENABLING QUICKER RESPONSE FOR HOSPITALITY »

Page 1: ENABLING QUICKER RESPONSE FOR HOSPITALITY »

Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Verticals TOC »

ENABLING QUICKER RESPONSE FOR HOSPITALITY »

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[ HOSPITALITY ]

2Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010

Enterprise-grade Wireless

Reliable, consistent voice quality in any enterprise environment

Robust devices that stand up to extended use

Integration providing real-time access to time-sensitive information

PRODUCTS YOU CAN RELY ON

Leverage existing telecom and data infrastructure

Guaranteed interoperability

Enterprise-class features and functionality

COMPATIBLE WITH ANY INFRASTRUCTURE

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[ HOSPITALITY ]

3Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010

Meeting the Special Needs of Hospitality

Improve customer-facing services

Ensure timely interaction dealing with guest’s needs

Enable the right assistance on short notice

Communicate room cleaning requests quickly & effectively

Quickly locate employees & assign tasks

Send employee alerts via messaging

Enhance hotel security for guests and staff

Streamline information flow & improve response time

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[ HOSPITALITY ]

5Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010

Maximize Existing Systems

HotelEnvironmentKeep guests safe

Fire AlarmSecurity

Building Mgmt Emergency Alerts

Operational Activities

Leverage productivity

Room CleaningNight Phones

Door BellsProperty Mgmt

Customer Facing Services

Improve response time

Room ServiceConcierge

PortersMaintenance

Getting the most from integration with your current systems

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[ HOSPITALITY ]

6Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010

Unleash the Power of Wireless Connectivity

Increase interaction& responsiveness

Quick response to safety concerns

Improve customer experience

Reduce customer waiting time

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[ HOSPITALITY ]

7Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010

HotSOS 2-Way Messaging

Send service orders directly to a wireless handset for quicker response.

Acknowledge and update service order status thru the handset soft keys.

Send HotSOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets.

Forward a service order to another individual if busy…HotSOS still receives status update via the forwarded message.