Enabling online spirometry training and feedback from the US to Australia: E-Quality Program results...

29
Enabling online spirometry training and feedback from the US to Australia: E-Quality Program results 24 May, 2013 1 Spirometry 360 © University of Washington J Stout, K. Hancock, A. Crockett IPCRG Scientific Meeting Uppsala Sweden

Transcript of Enabling online spirometry training and feedback from the US to Australia: E-Quality Program results...

Enabling online spirometry training and feedback from the

US to Australia: E-Quality Program results

24 May, 2013

1 Spirometry 360 © University of Washington

J Stout, K. Hancock, A. Crockett IPCRG Scientific Meeting

Uppsala Sweden

Disclosure Slide

Project implementation was funded through the

IPCRG E-Quality Programme.

I have no financial conflicts of interest.

2 Spirometry 360 © University of Washington

Spirometry in the Management of Asthma (and/or COPD): The Clinical Case

Spirometry 360 © University of Washington3

Spirometry permits an objective measurement of the degree of airway obstruction (impairment and risk) Patients’ perceptions of obstruction are notoriously

inaccurate Significant obstruction can be present even when the chest

is clear on physical examination Clinical symptoms alone will underestimate severity ~30%

of the time in primary care PEF testing alone is highly variable, is not a very sensitive

measure of obstruction, and is no longer recommended for diagnosis

1. Stout JW, et al., Archives of Pediatrics and Adolescent Medicine 2006;160:844-850.

2. Cowen M, et al., Journal of Asthma 2007; 44:711-715

3. Fuhlbrigge AL, et al., J Allergy Clin Immunol 2001;107:61-67.

Barriers to Performing Spirometry in Primary Care Lack of training for support staff and providers Lack of a spirometer (or its use) Lack of time (problems with work flow and lack of planned visits) Lack of interest or enthusiasm in incorporating a new device and

procedure Lack of incentives

Spirometry 360 © University of Washington4

Training matters…

Spirometry 360 © University of Washington5

This is the way it should look!

Evidence for the “Spirometry 360” Intervention

Small RCT (14 pediatric practices in NY State) of online program: 1. Spirometry Fundamentals2. Case-Based Learning Labs 3. Monthly Feedback Reports

• Increase in proportion of acceptable spirometry tests

• Increase in asthma severity labeling rates, thereby improving treatment*

* Stout JW, Smith K, Zhou C, Solomon C, Dozor AJ, Garrison MM, Mangione-Smith R. Learning from a Distance: Effectiveness of online spirometry training in improving asthma care: a cluster randomized trial. Academic Pediatrics. 12(2): 88-95, March/April 2012.

Spirometry 360 © University of Washington6

Mission of Spirometry 360

Improve the care delivered in general practice to patients with asthma and COPD.

Focus both on properly performing and interpreting the spirometric maneuver, and delivering planned care.

Emphasize reaching safety net practice populations, where the burden of asthma and COPD is greatest.

Make our training available to geographically isolated practices.

Spirometry 360 © University of Washington7

Discussion Paper: Most Recent International Thinking

Attributes of QI trainings resulting in improved care:

Carefully designed, theory-based Multi-faceted QI strategies Provide ongoing support over time Sensitive to local circumstances

Spirometry 360 cited as a successful example

of applying these principles.

McDonnell J, Williams S, Chavannes N, Correira de Sousa J, Fardy H, Fletcher M, Stout J, Tomlins R, Yusuf O, Pinnock H. Effecting Change in primary care management of respiratory conditions: a global scoping exercise and literature review to inform the IPCRG’s E-Quality initiative. Prim Care Respir J 2012: 21

8 Spirometry 360 © University of Washington

E-Quality project goals:

Distribute online spirometry training resources from Seattle, USA to primary care sites in Adelaide AU, in order for their staffs to:

View Spirometry Fundamentals Tutorial. View Archived Learning Lab webinars. Participate in test quality interpretation training. Grade tests from local Australia practices using

this resource. Use “train the trainer” resources, and our staff as

needed.

Spirometry 360 © University of Washington9

Spirometry 360 © University of Washington

10

Seattle, USA – Adelaide, AU

Spirometry 360 © University of Washington

11

Spirometry Fundamentals

Spirometry 360 © University of Washington12

Feedback on Spirometry Fundamentals: “The tutorial was easy to access (once you knew where it was!). Short modules are user

friendly.

Nursing staff were frequently coming and going and did not have enough “quarantined time” to complete the program due time pressures to undertake clinical duties.

In my opinion I think the Fundamentals course needs to be “Australianised” to make it more acceptable to an Australian health care audience.

Spirometry 360 © University of Washington13

PediatricPROVIDER LEARNING LAB Faculty

14

Family Practice PROVIDER LEARNING LAB Faculty

Greg Ledgerwood, MDFamily Physician

Eastern Washington

Bruce Culver, MDProfessor of Medicine

University of Washington

James Stout, MDOur Leader

Karen Smith, MDExpert in QI and Adult Learning

Before losing weight

Spirometry 360 © University of Washington

Learning Lab Content (90 minutes each)offered through self-paced, interactive LMS

Spirometry 360 © University of Washington15

Coach Learning Lab 1 ATS rules for producing a good test

Coach Learning Lab 2 Common errors and how to correct them

Provider Learning Lab 1 Case-based practice and incorporating test into

asthma or COPD care. Provider/ Coach Combined Learning Lab

Putting it all together into a planned visit model, and more case-based practice

Feedback on Learning Labs

Spirometry 360 © University of Washington16

“I only intermittently accessed the learning labs; I often had problems getting around the website and knowing where to access resources and which password I had to use. I kept having to go back to previous emails and click on links that I knew had worked before. Because it wasn’t something I was doing frequently I would have to take time to work it out again!”

Spirometry 360 DashboardDedicated to Dr. Kerry Hancock

Spirometry 360 © University of Washington17

Key to the Success of Spirometry 360Over-reading and Feedback Reports

Spirometry 360 © University of Washington18

Feedback is crucial to successfully performing spirometry.

This activity represents 75-80% of the work involved in delivering Spirometry 360.

Sending Spirometry Tests

19

Using EasyWare and Spirometry 360 Feedback Agent

Spirometry 360 © University of Washington

Spirometry 360 Feedback Reporting System

Feedback on FRS use and training:(The bad news)

Spirometry 360 © University of Washington20

“Some practices and staff we were trying to recruit wanted to be paid to be involved! Recruitment of primary care practices, even for service delivery programs, tends to be difficult in Australia.”

“Despite the enthusiasm of the practice manager at one site, the project failed to be implemented due to the doctors’ concerns about privacy, cost, time, and the uploading software.”

Feedback on FRS use and training:(The good news)

Spirometry 360 © University of Washington21

“The uploading software at CHS and FMC worked well without any hitches.”

“The tutorials that Anne and I had with Drew worked extremely well and improved our skills in using the FRS. Drew’s flexibility in availability to do the tutorials was very much appreciated.”

“The feedback reports were clear and easy to interpret and were very useful to gain insight into performance.”

Feedback on use of resources and remote support

Spirometry 360 © University of Washington22

“The teleconferences that we had with the Seattle team were supportive and encouraged us to keep pursuing involvement of the other practices.”

“Due to the international time differences it was great that the US team could be so accommodating in their availability for the teleconferences.”

“Skype seemed to work well to undertake the teleconferences.”

Final Report – Flinders Medical Centre

Spirometry 360 © University of Washington

23

Final Report – Flinders Medical Center

Spirometry 360 © University of Washington

24

Final Report – Flinders Medical Center

Spirometry 360 © University of Washington

25

Final Report – Chandlers Hill Surgery

Spirometry 360 © University of Washington

26

Final Report – Chandlers Hill Surgery

Spirometry 360 © University of Washington

27

Lessons learnt

Spirometry 360 © University of Washington28

1. Make it easy to access resources2. Interactive Learning Labs improve the

training experience.

Message for others

Spirometry 360 © University of Washington29

1. Implementing spirometry in a general practice setting can be facilitated by online training and feedback.

2. Prerequisites include enthusiasm, internet, and a spirometer.

3. New test over-readers can be remotely trained to grade tests for technique.