Enabling Digital Business in an Age of Disruption
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Transcript of Enabling Digital Business in an Age of Disruption
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Timo ElliottInnovation Evangelist
@timoelliott
Enabling Digital Business in an Age of Disruption
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© 2014 SAP AG. All rights reserved. 2
Digital Technologies are Changing The World
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© 2014 SAP AG. All rights reserved. 3
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© 2014 SAP AG. All rights reserved. 4
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© 2014 SAP AG. All rights reserved. 5
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© 2014 SAP AG. All rights reserved. 6
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© 2014 SAP AG. All rights reserved. 7
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© 2014 SAP AG. All rights reserved. 8
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© 2014 SAP AG. All rights reserved. 9
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Internal
Human Loses, Algorithms Win!
AlphaGo vs. Lee Se-dol
4-1
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© 2014 SAP AG. All rights reserved. 11
For perhaps the first time in human history, Futurists have underestimated the speed of progress
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Internal
DIGITAL TRANSFORMATION
To digitally disrupt yourself, you must disrupt your processes and your product.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Internal
Don’t be this guy
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Internal
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Internal
Digital Transformation
Balance the needs of today with a vision of the future
NewCustomer Experiences
New Value Creation Models
New Business Models
Digital transformation is not about technology—it is about strategy and new ways of thinking.
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Internal
NewCustomer Experiences
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Internal
“Customer experience is the last source of sustainable differentiation and the new competitive battleground”
- Gartner
Deliver Total Product Experiences
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Catching Medical Problems Before They Become Crises
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Connected Care Systems For Diabetes
Roche Diagnostics
Roche Diagnostics uses the SAP HANA Cloud Platform and an app designed by SAP for its personalized, preventative medicine solution for diabetes sufferers
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Internal
Running Gone Digital“The fitness brands of the future will not just make physical products, but will be embedded in the consumer journey in ways that will help keep people motivated and maximize their enjoyment of sport.
By putting together a digital fitness platform and world class physical products, we can build a new kind of fitness brand”
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• Better personalization across different channels
• Better targeting and marketing execution
• Real-time recommendations
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Internal
Savannah Cement
“Mobile is changing the way customers interact with companies at a very fast pace. We wanted to be able to keep up with these trends”
Brian Wamwenje, CIO
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Internal
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Internal
NewBusiness Models
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Internal
530,000 vending machines
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New Business Models
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Internal
Swiss Property
“We try to be two steps ahead of the competition—that’s one of the reasons we chose S/4HANA”
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Internal
NewValue Creation Models
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Internal
From A Systems View of Business…
Suppliers CustomersCompany
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Internal
…To A Platform View of Business
Ecosystem
CompanyResources
A platform provides the business with a foundation where resources can come together to create value
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Use Design Thinking to Rethink What You Sell
@timoelliott
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Internal
Payment & Analytics
Transaction
Discover & Search
SAP Vehicles Network
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Internal
Shared Model Database
Global Equipment Registry
SAP Asset Network
Business PartnerNetwork Services Applications
Service Bulletins, Recalls & WarrantyService Bulletins
& RecallsPerformance & Usage based
Design Enhancements
Quality, Inspection & Calibration
Results Sharing
MRO VisualSpare Parts content
Visual Work Instructions& Task Lists
Visual install base
Analyse Install base performance
Business Context for Predictive Maintenance
Collaborative work execution & results sharing
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42% of Millenials are interested in helping companies develop future products and services.
Source: Elite Daily
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Internal
Co-Creation
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 37Internal
Balance the needs of todaywith a vision of the future
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Internal
SAP is uniquely qualified to master complexity
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 39Internal
Digitalcore
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 40Internal
Real time processes
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 41Internal
Prediction and
simulation
Real time processes
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 42Internal
Consumer grade user experience
Prediction and
simulation
Real time processes
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 43Internal
Agility and TCO
Consumer grade user experience
Prediction and
simulation
Real time processes
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Suite
Applications
S/4HANA
DigitalBoardroomIcon
Analytics
C4A
BOBJ
ExtensionsApplicationsIoT
HANA Cloud Platform
(Micro-) Services
IoTPlatform
Identity Management
Business Network
CEC
Platform
HANAEnterprise
Computing Platform
any DB Hadoop
VoraDistributed Computing
Platform
SAP Platform for Digital Transformation
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 45Internal
Workforce engagement
Digital Core
Supplier collaborationBusiness networks
Assets and the internet of things
Customer-experienceOmni channel
SAP HANA Platform
SAP’s 5 Digital Pillars
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© 2016 SAP SE or an SAP affiliate company. All rights reserved. 46Internal
A Defining Year for Digital Transformation
“No company, irrespective of size and industry, can afford to avoid the digital disruption taking place. Gartner predicts that this will be a defining year in which CIOs will use digital to transform their risks into bold business outcomes”
“As the digital business matures and becomes more pervasive, organizations are making digital the core of their enterprise strategy. The focus towards a true digital business starts with the customer or citizen and considers a whole new technology ecosystem”
Jeffrey Mann, Gartner Research VP.