Enablement rollins

Copyright © 2005-2010 Symbioun Technologies, Inc. All Rights Reserved

Enablement at Rollins, Inc.

Victor Kannan CEO, Symbioun Technologies, Inc.

®1st Nov 2010


About the Speaker

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• 30 years of executive experience. • Grew AMI to become a $260M company with an

exit in 2001 valued @ $240M• Strategic Planning & Execution• Advisor to BB&T, Thought Leader


Rollins Philosophy

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As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.


Implication

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Enable is to provide adequate power, means (training, technology, processes) , opportunity, authority to do…

To grow in a changing world, Rollins has recognized the changes it has to embrace

At times these changes are challenging to recognize, plan for, and implement

Hence Enablement planning is a foundation to be true to this philosophy


New Economy’s Fork

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“Two roads diverged in a wood, and I – I took the one less traveled by, And that has made all the difference.” - Robert Frost


Key Trends

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New Media – Social, Viral, Spectrum New Reality – Collaboration between physical and virtual

Social Power Crowd sourcing, Transparency Brand Monitoring

3D printing, on Demand TV on the goCloud, SaaS, everything 2.0 – Schmidt lawWeb transforms from Search to Decision toolDemographics, Behavior – effects of technology


Enablement Plan

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Executive AdoptionTechnological challenges

Industry and company relevantImplementation discipline

Evolutionary, constantIntangibles – Really?

Goal, Empower, Accountability, Recognition


Executive Level

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Board

Management

Employees BudgetCommitteesEmpowerStay InvolvedEncourageAdvocacy GroupChange Management


Technology Instilled

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Tech

Process

TrainingWeb 2.0Mobile – text, email, smartSocial NetworkViral MarketingFan Clube-Learningm-Learning


Implementation Stage

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TMOSales

TechnicalTrain the trainerFormalInformal Peer2Peer Multi Media – elearning, mobile, remote trainingSales, Field ServiceTalent Management


AAA Enablement

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Authority

Accountability

Awards Goal orientedEmpowerAccountabilityRecognition


Enablement Wheels

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Board

Management

Employees

Tech

Proces

s

Training

TMO

Sales

Technical

Synchronized Implementation is key to successDefine, Consensus, Empower, Budget, Implement, Measure

Authority

Accountability

Awards


Story

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Introduction to SAVO Sales Enablementwww.youtube.com/watch?v=uI2nFEsbX1A

http://www.youtube.com/watch?v=uI2nFEsbX1A


Key Challenges

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Right Sizing

the objective

s

Change Management

Technology Selection Management Buy in

Enablement


Implementation Strategies

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• Board Level Steering committee

• Executive level management committee

• Sub committees for implementation

• Evolutionary approach


What is not…

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Home Shopping Ladder Blooperwww.youtube.com/watch?v=uI2nFEsbX1A


THANK YOU

Victor [email protected] (678) 571-8605

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mailto:[email protected]

Enablement rollins

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