[EN] ECM: Whithersoever | Keynote by Ulrich Kampffmeyer @ M-Files EMEA Partner Meeting Munich 2015
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Transcript of [EN] ECM: Whithersoever | Keynote by Ulrich Kampffmeyer @ M-Files EMEA Partner Meeting Munich 2015
PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
www.PROJECT-CONSULT.com© PROJECT CONSULT 2015
Postfach 20 25 5520218 Hamburg 1
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 1
ECM: Whithersoever
Dr. Ulrich KampffmeyerMunich, 9.9.2015
M-Files EMEA Partner Meeting
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 2
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Agenda ECM: Whithersoever
I. State of The ArtFrom ECM to EIM and Beyond
II. Twelve Challengesi. Agile Content & the Death of the Traditional Documentii. Infrastructure and the Descent to the Foundations iii. Integration and the Disappearance from the Desktopiv. Mainstream and the Obliviousness of Traditional ECM Vendorsv. Mobile and the New Usage Paradigmvi. Natural Language and the Decline of the Keyboardvii. Multilinguality and the Importance of Metadataviii. Cloud and the End of On-Premiseix. Information Governance and its last Stronghold: Records Managementx. Automation and the Change of Workxi. Big Data and the Revolution of Search & Analytics xii. Ubiquity and the New Universe of Information
III. Digital TransformationThe Impact on Earth, Society, Economy, Culture, and YOU
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 3
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Agenda
1. Einführung
STATE OF THE ART
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 4
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
From ECM to EIM
&Beyond
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 5
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
The term ECM is under pressure!
To understand the disrupting forces,we must return to the roots.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 6
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
Enterprise Content Management (ECM) is the strategies, methods and tools used to
capture, manage, store, preserve, and deliver content and documents
related to organizational processes.
ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
AIIM international 2008
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 7
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
CAPTURE
PRESERVE
DELIVERSTORESTORE WCM
RM
WF/BPM
DMCollab
The ECM Components Model, PROJECT CONSULT, 2003
MANAGE
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 8
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
CAPTURE
PRESERVE
DELIVERSTORE
MANAGE
STORE WCM
RM
WF/BPM
DMCollab
Document Management Collaboration
Web ContentManagement
OutputManagement
Archiving
Input Management
InformationLifecycle
Management
RecordsManagementWorkflow /
BusinessProcess
Management
MANAGE
The ECM Components Model, PROJECT CONSULT, 2003
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 9
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
Some vendors are trying to introduce new terms:
#nextECM#ECMnext
#next_gen_ECM#CloudECM#postECM
# AgileECM#SocialECM
# …
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 10
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
One big problem of the ECM scope:
ECM tools and strategies allow the management of an organization's
unstructured information, wherever that information
exists.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 11
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
The original scope of ECM
Unstructured ContentUnstructured Content
DataDataBusiness ProcessesBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2003
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 12
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
The conjunction of unstructured content with structured data and processes!
Unstructured ContentUnstructured Content
DataDataBusiness ProcessesBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2003
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 13
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
A self-fulfilling prophecy!
Unstructured ContentUnstructured Content
DataDataBusiness ProcessesBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2003
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 14
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
Joint CI & NCI with processes and business applications is …
Unstructured ContentUnstructured Content
DataDataBusiness ProcessesBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2003
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 15
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
Enterprise Information Management
Unstructured ContentUnstructured Content
DataDataBusiness ProcessesBusiness Processes
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
STORE
MANAGE
DELIVER
PRESERVE
CAPTURE
AIIM International, 2003
EIM
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 16
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
CAPTURE
PRESERVE
DELIVERSTORE
MANAGE
STORE WCM
RM
WF/BPM
DMCollab
ECM
Enriched with functionality
for the management
and use of information
EIM
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 17
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
EIM
Enterprise Search
Social Business
Multi-Channel
Publishing
Multi-Devices Mobile
Cloud,SaaS &
Ubiquitous
AutomationAuto-
Classification
Analytics (BigData, BI)
Web 2.0Enterprise 2.0
CAPTURE
PRESERVE
DELIVERSTORE
MANAGE
STORE WCM
RM
WF/BPM
DMCollab
ECM
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 18
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
State of the Art
Information Gover-nance
Natural Language Multi-
ChannelCommuni-
cation
UniversalAccess
Security&
SafetySTORE
Knowledge Manage-
ment Semantics
IdentityManage-
ment
EIM
EIM Ecosystem
21
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 3
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer
1 TWELVE CHALLENGESTWELVE CHALLENGES
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Twelve Challenges: i
Agile Content&
The Death of the Traditional Document
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 23
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
The classic document as we know it - PDF, scan, Word a.s.o. -
is dying!
The virtual document - data displayed in a layout or app -
only simulates a document.
Twelve Challenges: i
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 24
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
There is no longer a sharp delineation between structured and unstructured.
Todays systems must cope with any and all types of data and information.
When documents turn into data, there are major implications for the
legal character of the resulting information objects.
Twelve Challenges: i
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 25
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Infrastructure&
The Descent to the Foundations
Twelve Challenges: ii
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 26
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Twelve Challenges: ii
The future of ECM:Only the foundation of the building
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 27
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Twelve Challenges: ii
ECM is turning into services on a middleware layer
below the applications.
ECM provides access to a unified, federated repository – indepently of
the application of origin.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 28
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
IntegrationTwelve Challenges: iii
&The
Disappearance from the Desktop
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 29
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iii
Standard interfaces to all majorplatforms and applications are an essential requirement for
ECM products.
Cloud and mobile add to the confusion of architecture and standard interfaces
of ECM solutions.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 30
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iii
Integration into other applications is crucial for ECM as infrastructure.
There is no need for overloaded ECM clients –
enabling with viewers, electronic folders and other embedded modules
is enough for the user interface.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 31
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Mainstream&
The Obliviousness of Traditional ECM Vendors
Twelve Challenges: iv
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 32
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Twelve Challenges: ivThe changing ECM marketplace
Forrester Wave™ ECM Business Content Services
2015
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 33
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Twelve Challenges: iv
Traditional ECM vendorshave missed the boat.
Their adoption of new technologies is lagging behind
and there is little or no own innovation.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 34
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iv
The upcoming battle for market share will involve not only traditional ECM
vendors, but also include the big standard software vendors, cloud
service providers, and many others.
Vendors of standard software will continue to add ECM features to their
products and services.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 35
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
MobileTwelve Challenges: v
&The New Usage
Paradigm
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 36
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Twelve Challenges: v
Mobile changes everything:• Small devices and small displays.• Apps are the revival of fat clients.• New usage models with focused,
slimmer functionality.• Information at your fingertips,
anytime, anywhere, any source, any format.
• Intuitive user interfaces.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 37
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: v
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© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: v
Cautions:• Small displays and weak, slow
connections are not sufficient for traditional documents.
• There are many security issues.• Integration into line of business
applications is typically spotty.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 39
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Natural Language
Twelve Challenges: vi
&The Decline of the Keyboard
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 40
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: vi
System control and data entry were dominated by keyboard and
mouse in the past.
New systems use speech and other acoustic, visual or sensoric means.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 41
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: vi
Going forward, information management must be able to:• Manage audio, video, and other
multi-media objects.• Retrieve, access and explore
complex media objects.• Cope with the larger size, number
and representation of these information objects.
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© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
MultilingualityTwelve Challenges: vii
&The
Significance of Metadata
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 43
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: vii
The globalization of information exchange and commerce works
only with multilingual information systems.
The knowledge and wisdom of internet resources can only be
leveraged by overcoming language barriers.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 44
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: vii
Automated, synchronous translation and interpretation
become obligatory.Only structured and controlled metadata and thesauri deliver
reliable results for legal and commercial translation and information classification.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 45
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iix
The Cloud&
The End of On-Premise
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 46
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iix
The cloud is here!
The cloud is a major challenge for conventional on-premise ECM
solutions.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 47
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iix
The cloud offers different models for using modern ECM solutions:
• Outsourcing to a computer center• IaaS and PaaS• Ready-made SaaS• Hybrid of on-premise and cloud
architectures• Combinations of these features
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© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iix
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© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: iix
Only ECM vendors who provide cloud-based ECM services at
reliable computer centers will survive in the long run.
All cloud service providers will offer storage, archiving and ECM to make
users stay on their platforms.
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© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: ix
Information Governance&
Its Last Stronghold:
Records Management
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 51
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: ix
A battle between light & darkness?Enterprise Search vs. Records Management
Enterprise search and content analytics promise to find everything,
without structure and without organized metadata.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 52
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Twelve Challenges: ix
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Twelve Challenges: ix
Due to legal and regulatory requirements
– and the natural human need to organize large sets of objects –
records management is here to stay.
Metadata, control, security, processes and quality are attributes of records
management and information governance solutions.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 54
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Twelve Challenges: x
Automation&
The Change in Work
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 55
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: x
The office is the last place in the enterprise that has not yet been
automated.Automation is the key to overcoming the bottleneck of information entry, media gaps, information provision,
process control, and individual proficiency.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 56
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Twelve Challenges: x
Business process management and automatic classification & indexing are key
components of modern ECM systems.Self-learning workflow solutions offer an
additional challenge.But they must be enriched by collaborative
functionality. Otherwise they will end up non-transparent,
static, hard-wired, and inflexible.
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 57
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: xi
Big Data&
The Revolution in Search & Analytics
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 58
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: xi
A differentiation is needed - all big data is not created equal:• Big Data – An information storage
& management problem• Big Data – Analytics and predictive
analytics• Big Content … do we really need this
differentiation? It‘s all data, right?
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 59
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Twelve Challenges: xi
The Gartner Hypecycle 2015: Big Data
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 60
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: xi
Big data offers new ways to use information:• Dynamic generation of views and
context during runtime • Analyzing information beyond
predefined structures• Automization of classification processes• Generating context and relations in
workflows and collaboration
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 61
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: xi
But– although mainly unstructured –big data collections and results of
analytics must be stored and managed.
By ECM?
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 62
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Twelve Challenges: xii
Ubiquity&
The New Universe of Information
ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer 63
© PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH 2011 / Autorenrecht: <Vorname Nachname> 2. Mai 2023 / Quelle: PROJECT CONSULT 2
Twelve Challenges: xii
An information explosion!Information everywhere,
on millions and billions of devices.
Today it is uncontrolled, insecure, unmanaged.
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Twelve Challenges: xii
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Twelve Challenges: xii
Growth of Information Worldwide 2015: 12 ZettaByte
1 ZettaByte = 1 Billion TeraByte
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Twelve Challenges: xii
The information explosion!Videos, IoT data, audio, multimedia,
e-mails, images, …
A new task forECM?
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ECM: Whithersoever M-Files 2015 EMEA Partner MeetingDr. Ulrich Kampffmeyer
3 DIGITAL TRANSFORMATION
THE DIGITAL TRANSFORMA
TION
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Digital Transformation
The Impact on Earth
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Digital Transformation
The Impact on Earth
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Digital Transformation
We use about 12% of all energy
for communication & information systems
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The Digital Transformation
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Digital Transformation
The Impact on the Society
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Digital Transformation
The Impact on the Society
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The Digital Transformation
Knowledge at your fingertips.But control of the technologies and
information plus money splits society into new groups.
The Digital Divide.
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The Digital Transformation
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The Digital Transformation
The Impact on Culture
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The Digital Transformation
The Impact on Culture
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The Digital Transformation
Globalization and information overflow are leveling
local and regional culture.
We are losing identities!And we might even lose the book!
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The Impact on the Economy
The Digital Transformation
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The Impact on the Economy
The Digital Transformation
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The Digital Transformation
We are
100% dependent on the availability and
accuracy of electronic information!
There is no way back!
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http://madisoncollege.edu/impact/images/theme_jot_advanceNowIndustryTargets.png
No civilisation!
Electronic archives are the memory of the
information society.
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The Digital Transformation
The Impact on YOU!
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The Digital Transformation
The Impact on YOU!
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The Digital Transformation
We are becoming information junkies, always online.
The workplace is changing, and robots and software agents
are becoming coworkers.
Our concept of what constitutes a person is changing.
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The Digital Transformation
Will there be retreats from the digital world, will there be privacy?
We are manipulated and distorted by information.
1984 is upon us.
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M-Files, you are part of the forces of change!
But as humans you arevictims of the digital transformation
as well!
Digital Transformation
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Digital Transformation
Whithersoever
U n t e r n e h m e n s b e r a t u n gD r . U l r i c h K a m p f f m e y e r G m b H
PROJECT CONSULT
PROJECT CONSULT Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
www.PROJECT-CONSULT.com© PROJECT CONSULT 2015 89Postfach 20 25 55
20218 Hamburg
Have a great day @ theM-Files Partner Event!
Dr. Ulrich KampffmeyerEmail: [email protected]
www.PROJECT-CONSULT.com
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Quellen- und BildnachweisLegende: Hintergrundbilder (H), Fotos (F), Tabellen (T), Grafiken (G), Zitate (Z), Sonstige (S):
Folie Quelle, Rechte, Links3-20 H sky-clouds-042(www.TheWallpapers.org)(2560x1920)21-66 H sky-clouds-010(www.TheWallpapers.org)(2560x1920)67-83 H sky-clouds-009(www.TheWallpapers.org)(2560x1920)
6 Z AIIM international 20087-8 G PROJECT CONSULT Whitepaper “Enterprise Content Management - zwischen Vision und Realität“ 2003
http://www.project-consult.net/files/ECM_Whitepaper_20031027.pdf11-14 G AIIM international 2003
15 G Von PROJECT CONSULT abgewandelte Version der Grafik der AIIM international 2003 aus dem Vortrag „Enterprise Information Management“ auf den OPENTEXT EIMDays 2013, in München
16 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“
17 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“
18 G PROJECT CONSULT Unternehmensberatung GmbH aus dem Seminar „EIM Enterprise Information Management 101“
26 F http://www.realgrund.de/uploads/tx_templavoila/fundament_teaser_01.jpg
32 G Forrester Wave™ ECM Business Content Services 2015 http://www.project-consult.de/ecm/sites/default/files/bilder/Forrester%20Wave%20ECM%20Q3%202015.JPG
37 G comScore, Morgan Stanley Research http://actualismarketing.com/wp-content/uploads/2015/05/Mobile-stats-vs-desktop-users-global-550x405.png
48 G AIIM Industry Watch „Mobile and Cloud: accessing, capturing and processing content”, Fig. 4, p. 8
All other sources, quotes and texts:Dr. Ulrich Kampffmeyer, PROJECT CONSULT Unternehmensberatung GmbH
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Quellen- und BildnachweisLegende: Hintergrundbilder (H), Fotos (F), Tabellen (T), Grafiken (G), Zitate (Z), Sonstige (S):
Folie Quelle, Rechte, Links52 G AIIM Industry Watch „Mobile and Cloud: accessing, capturing and processing content”, Fig. 6, p. 932 G Gartner Juli 201564 G http://theconnectivist-img.s3.amazonaws.com/wp-content/uploads/2014/05/Unknown.png
65 G http://image.slidesharecdn.com/innovationforbusinessexcellence-bullinger-141027225333-conversion-gate02/95/it-als-innovationsbeschleuniger-von-business-excellence-15-638.jpg?cb=1414723620
69-70 H Wiki Commons71 G http://assets.inhabitat.com/wp-content/blogs.dir/1/files/2013/03/e-waste-infographic-Metrofax-537x374.jpg
73-74 H http://1.bp.blogspot.com/-exdW9VWjMug/Uck1Q5B0mNI/AAAAAAAAAF4/h3Nj_16XaQo/s1600/Impact-of-technology-on-society.png75 G https://upload.wikimedia.org/wikipedia/commons/b/bd/Global_Digital_Divide1.png77-78 H http://radenbrea.com/wp-content/uploads/2012/11/biblioteca_20angelica_203.jpg
80-81 G http://madisoncollege.edu/impact/images/theme_jot_advanceNowIndustryTargets.png82 H http://www.temis.nl/lrt/img/no_data_omi.gif84-86 H Bühnenbild „Versuchung“ Carles Batlle - Theater Krefeld. Heiko Vollmer
87 H Internetrecherche
All other sources, quotes and texts:Dr. Ulrich Kampffmeyer, PROJECT CONSULT Unternehmensberatung GmbH