Employment First Conference · Goodwill of Southeastern Wisconsin Vision for the Future Recruiting...
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Goodwill of Southeastern Wisconsin Employment First Conference 4/4/16 Achieving Integration & Community Employment
Transcript of Employment First Conference · Goodwill of Southeastern Wisconsin Vision for the Future Recruiting...
Goodwill of Southeastern Wisconsin
Employment First Conference 4/4/16
Achieving Integration & Community Employment
Goodwill of Southeastern Wisconsin
Our Changing Service Environment
The world is changing
1) Federal and State laws that emphasize integrated
community employment. Current pressure on:
– Services delivered in group facility settings
– Wages based on productivity/14(c)
2) Young people coming out of school are interested
in and prefer careers in the community
3) Employers are more educated and open to the
benefits of hiring individuals with disabilities
Goodwill of Southeastern Wisconsin
A time of change and evolution for us & the individuals we serve.
Goodwill of Southeastern Wisconsin
Our Response
Goodwill is adapting our services:
– Toward integrated services with focus on community employment
– Striving to have greater impact
Movement into a variety of options along our service continuum
– Funding source & stakeholder engagement and support
– 1:1 meetings with all individuals and families
– Ensuring smooth transitions for all individuals
– Commitment to the people we serve & “taking care of our own”
Changing our culture to prepare people for community
employment
– Currently serving 200 individuals
– 106 already in community jobs or on track to get there
– Reinvestment in training and pathways
Goodwill of Southeastern Wisconsin
Transformation Efforts Underway
• Changing our production environment to better reflect
manufacturing jobs in the community:
• More automated environment that matches community
employer opportunities
• Increased performance expectations in line with what
community employers expect
• Integrated workforce made up of individuals with
disabilities and disadvantages working together
• Shift from long-term organizational employment to short-
term training that prepares people for community jobs
• Implementing minimum wage in 4th Quarter 2016
Goodwill of Southeastern Wisconsin
Vision for the Future
Recruiting and Intake On the Job Training Community Employment
Pathway to Greater Independence
Food Services
Environmental Services
Retail
Manufacturing / Work Services
Coaching and Support
Work and Life Skills Training
Employer Outreach
Coaching and Support
Serve a mix of people with disabilities
and disadvantages
Community Access & CONNECT Supported Employment
Goodwill of Southeastern Wisconsin
Goodwill’s Transformation Timeline
• New Prevoc Guidelines from DHS
• Pilot Community Access under DOL grant
• 8 people served in community
• Michael Callahan Discovery training
• At peak, 450 people working in facility-based employment
2009 - 2010
• Started managing Supported Employment
• 24 people working in community
• First contract for community-based prevoc in Milwaukee
• Supported Employment becomes more available under Family Care
• CMS & DOJ focus on integration
• Closed intake into work centers
• Grew Community Access – 60 people served/yr.
• Grew Supported Employment - 250 people served/yr.
• Hit milestone of 100 jobs in the community
2011 - 2012 2013-2014 2015-2017
• Began work center transition in 2015
• Will complete transformation by end of 2017
• Business development support to get 100 more people jobs
• Will hit 300 jobs milestone this year (2016)
• Innovating services in a variety of ways
Goodwill of Southeastern Wisconsin
What It Takes
• Managing change and culture shift takes time
– Develop champions
– Involve internal and external stakeholders
– Promote community employment & change perceptions! • Newsletters, bulletin boards, videos
• 100 Jobs Celebration, presentations, Mock Interview Day
• Organizational alignment and leadership
• Build up service capacity and staff talent
• Nurture positive and determined attitude
• Hold long-term vision and remain steadfast
• Project management helps – this is a BIG team effort!
Goodwill of Southeastern Wisconsin
What It’s Like for Our Teams
• A lot happening all at once • Work center transition efforts
• Kick-off of New Era project team
• Piloting of new services
• Supporting over 100 people in jobs &
developing jobs for 125 more
• Addressing service gap to increase integration
(BPDD Building Full Lives grant)
• Testing and strengthening our teams • Navigating through time of big change
•Partnering well with Family Care, IRIS and DVR
• Mix of new opportunities yet job insecurity
• Open and ongoing communication is key!
• Flexibility every day!
Goodwill of Southeastern Wisconsin
Innovating for the Future
Building bridges to the
COMMUNITY
A shifting service focus …
Goodwill Industries of Southeastern Wisconsin
Community Access
Community based pre-vocational services
o For individuals with a goal of community employment
• Success = a job in the community!
o Progression through 5 stages
o Building self-esteem & confidence through all stages
o Work with people in pairs (2:1)
Discovery
Professional Behaviors
Job Exploration
Tech, Resume & Interview
Skills
Volunteer & Internship Experience
Keys to Success
• Visual portfolios
• Engaging individual’s support team
• Peers influencing peers
• Raise expectations & replicate employment experience!
Goodwill of Southeastern Wisconsin
Supported Employment
28-person team focused by region • Milwaukee, Waukesha, Ozaukee & Washington Co.
• Job Developers
• Job Coaches
Outcomes 350 people served in 2015
75 people hired in 2015
245 job placements since 2012
50 jobs for individuals from our work centers
Keys to Success
• Relationship building (pre-planning, discovery, relating)
• Job proposals (focus on employer needs)
• 30-day plans
• Neighborhood mapping
• Networking!
• Focus on developing independence & fading
Goodwill of Southeastern Wisconsin
Community CONNECT
Overview Support individuals in creating fulfilling lives
in the community that maximize
independence and engagement with others
Provide continuity of support
as individuals exit work centers
Augment part-time work schedules
Enhance life enrichment that supports
long-term employment success
Increase community integration and
supports for people with disabilities
• Pilot begins in June
• Building Full Lives Grant through BPDD
Goodwill of Southeastern Wisconsin
Project SEARCH – Milwaukee County Zoo
Project SEARCH is a unique, business led,
9-month school-to-work program that
takes place entirely at the workplace.
Total workplace immersion
Classroom instruction
Internship rotations in 10
Zoo departments
Collaboration!
Family engagement
75% employment outcomes in WI
Wisconsin’s Future
We envision and are moving toward a
better future for people with disabilities.
Let’s make this possible together.
Goodwill of Southeastern Wisconsin
Employment First Conference
Questions and Discussion
Goodwill of Southeastern Wisconsin
Contact Us!
Molly Gilgenbach Director – Work Services
(414) 847-1953
Steve Hansen Manager – Work Services
(414) 847-1962
Monica Barkow Manager – Work Services
(414) 847-4874
Christine Schulz Manager – Supported Employment & Community Access
(414) 847-1954
