Chapter 15 Employment Communication. The Employment Search KNOW THE PROCESSKNOWYOURSELF MARKET.
Employment Communication 1
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Transcript of Employment Communication 1
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Employment Communication
Need and Importance
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Need for self assessment
Heart and head should suit the type of job inorder to be successful.
One should not feel trapped and unhappy ifsituations do not favor them.
Self assessment and self reflection benefitsuccessful entrepreneurs.
You should not become a servant of yourbusiness rather than business serving yourneeds.
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Importance of self-assessment
When you are on the threshold of taking adecision about future, consider the questionby asking yourself Who am I?
The inward journey helps you in the process ofself-evaluation, giving clarity to your thoughtsand help in defining your interests, preferred
work values and your educational aspirationsand helps you in defining your workpersonality.
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Questions normally asked for self-
assessment
What gets you excited, gives you energy and motivatesyou to excel?
What do you like to do with your time?
How do you measure success in your personal life? What do you consider success in your business/career?
What are your specific goals for your personal life?
What do you want to be doing in one year? five years,
after retirement? What should be the income of yours for the standard
of life you normally lead?
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For an entrepreneur
What are the major reasons to start a business?
How many hours are you willing to put into?
How would describe your tolerance for
uncertainty and risks?
Do you trust others?
How much financial risk are you willing to take?
How do you react to failure?
How long can you survive without a paycheck?
How much money you have to start a business?
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Career decisions: Self assessment
Tool to assess yourself:
Values: the things which are important to you,like achievements, status, autonomy
Interests: what you enjoy doing, i.e., playingcricket, hanging out with friends.
Personality: a persons individual traits,
motivational drives, needs and attitude. Skills: the activities you are good at, such as
writing, computer programming, teaching.
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Value inventories:
Your values are the most important things toconsider choosing an occupation. If values arenot taken into account, there are chances you will
dislike your work and therefore not succeed. There are two types of values: INTRINSIC &
EXTRINSIC.
Intrinsic relates to work and what it contributes
to society.
Extrinsic include external features like, earningpotential.
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Contd
If a high salary important to you?
Is it important for your work to involve
interacting with people? Is it important for your work to make a
contribution to the society?
Is having a prestigious job important to you?
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Interest inventories
There are six types of interests: realistic, investigative,artistic, social, enterprising, conventional.
In general, interests could be like: Working with people, individuals or groups(mentoring,
negotiating, instructing, supervising, taking instructions)
Working with things(working with precision, operating, controlling)
Working with data (synthesizing, coordinating, analyzing, compiling,computing, comparing)
Working with ideas( creating, designing, innovating, developing,self-expressing)
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Personality inventories
People are divided into eight personality
types:
Extroverts, introverts, thinking, feeling, sensing,intuitive, judging and perceptive.
(an introvert will never do well in a job whichrequires public speaking)
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Skills assessment Communication skills
Interpersonal skills Decision-making skills
Problem-solving and conflict resolution skills
Critical thinking skills
Organizational skills
Human services skills
Artistic or creative expression
Information management skills
Financial management skills
Administrative, managerial/leadership skills
Good at research, mathematics, science
Mechanical / technical skills
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Possible reasons for
RESUME REJECTION
No name listed
Missing ph or email address
Educational category missing dates, no major
degree listed
Employment accomplishments statements
should be no longer than 4 lines if stated in
paragraph format, no dates of employmentare listed, no employer names are listed and
/or resume does not include accomplishment
statement.
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Resume should not exceed 3 pages in length.
Font should be in 10 12 point.
Fonts should be traditional, do not use italics,
script or more than one font on your resume.
Check spelling and grammar.
If you have an objective statement, consider
including some of your skills. The resume
should show the employer what you have tooffer them, NOT what you want to get from
them.
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Avoid using personal pronouns- such as I, meand my.
Your name should stand out-consider putting
it in a larger font size. Under educational information-list your CGPA
only if it is 3.0 and above.
Under educational information-put the type
AND the major(e.g. Bachelor of Arts in
Psychology)
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Write out the name of the degree you have
received(Bachelor in Science, Master in Arts)
Avoid abbreviations- the employer may not
know what you are referring to)
Your high school information is not necessary.
Information should be in chronological order-
most recent information should be first.
Do not repeat information.
Use bulleted points for your experience and
accomplishments. This makes it easier to read.
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Under work experience-you should include
the position/job title, the month and the year.
You should reflect result-oriented
accomplishments( e.g. increased sales by 20%)
You should NOT list your supervisors name
and the companys complete address.
It is not necessary to include your birth date,
marital status or a picture. You should list your awards/honors(if work
related) under a separate category.
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It is recommended having a one-page resume-
unless you have significant relevant workthat warrants a longer resume.
Dont mention the names of your parents,
spouse, relatives and their occupations asnobody takes interest in knowing it.
Dont mention the details about your
reference, in your resume, if you are able toget through the interview, your prospective
employer will ask you to give references.
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Personal SWOT- Strengths Work experience
Education, including value added features
Strong technical knowledge
Communication skills-speaking effectively,
writing concisely, listening attentively
Managing time
Attending to details
Meeting goals
Making decisions
Good contacts/ successful networking
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Weakness Lack of work experience
Low GPA, wrong major
Lack of goals, lack of self-knowledge, lack of
specific job knowledge.
Weak technical knowledge Weak skills (leadership, interpersonal,
communication, teamwork)
Weak job-hunting skills Negative personal characteristics(e.g. poor work
ethics, lack of discipline, lack of motivation,
indecisiveness, shyness, too emotional.
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Opportunities Enhancing your education
Greater self-knowledge, more specific job
goals.
Advancing in your field
Opportunities for professional development in
your field.
Career path you have chosen provides unique
opportunities.
Geography
Strong network
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Threats Downsizing, obsolescence
Competition from your cohort or classmates.
Competitors with superior skills, experience,
knowledge.
Competitors with better job-hunting skills than
you.
Competitors who went to school with better
reputations.
Obstacles in your way( lack of training)
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Contd
Limited professional development in your
field, so it is hard to stay marketable.
Companies are not hiring people with yourmajor/ degree.
Limited advancement in your field, (cut-throat
competition)
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Preparing your Resume
Since there is no right or proper design for
resume content exists, following are a fewguidelines:
Length- 1, 2 or 3 pages
Size and style- 10 and 14, professional style, Times, NewCentury, Optima, Palatino, Futura, Universal,Courier
Margins- 1 on all the sides
Sentence structure- to the point, brief and informative. Usepast tense for past activities, and present for current activities.
Word choice-active words, action verbs.
Paper selection & printing-use bond paper and laser printer.
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Reverse Chronological Resume
The contents are presented in the reverse
chronological order.
The reverse chronological rsum works tobuild credibility through experience gained,
while illustrating career growth over time and
filling all gaps in a career trajectory.
A chorological resume is not recommended in
the event that the job seeker has gaps in their
career summary.
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Functional Rsum A functional rsum lists work experience and
skills sorted by skill area or job function.
Functional rsum is used to assert a focus to
skills that are specific to the type of position
being sought.
It emphasizes specific professional capabilities
and utilizes experience summaries as its
primary means of communicating professionalcompetency.
It allows the reader to quickly identify skills.
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Combination rsum
The combination rsum balances the
functional and chronological approaches.
A rsum organized this way typically leads
with a functional list of job skills, followed by achronological list of employers.
The combination rsum has a tendency torepeat itself and is therefore less widely
utilized than the other two forms.
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Cover letter format Salutation
Dear Mr./Ms. Last Name,
Body ofCover LetterThe body of your cover letter lets the
employer know what position you are
applying for, why the employer should selectyou for an interview, and how you will follow-
up.
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First Paragraph
The first paragraph of your letter should
include information on why you arewriting. Mention the position you are
applying for and where you found the job
listing. Include the name of a mutualcontact, if you have one.
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Middle Paragraph
The next section of your cover letter
should describe what you have to offerthe employer. Mention specifically how
your qualifications match the job you are
applying for. Remember, you areinterpreting your resume, not repeating
it.
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Final Paragraph
Conclude your cover letter by thanking the
employer for considering you for the position.
Include information on how you will follow-
up. Complimentary Close
Respectfully yours,
Signature
Handwritten Signature (for a mailed letter)
Typed Signature
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Email cover letter
Subject line-list the job you are applying for.
Salutation
First paragraph-
Second paragraph
Third paragraph-
Complimentary close- best regards
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Sample Solicited-first paragraph
Your advertisement in May 5 issue of The Times ofIndia, caught my attention because with an MBA in
Marketing Management and four years of
experience in promotional activities, I can serveyour esteemed organization well.
I am writing in response to your advertisement in
the opportunities section of your companys
website, for Marketing Managers at Kolkata. With
more than 4 years of experience, I would be able to
contribute to the growth and development of your
organization.
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Sample- unsolicited-first paragraph
Are you looking for dynamic, high caliber
professionals to be part of your expansion and
growth with optimal utilization of resources?
Is your well-diversified infrastructure industrial
conglomerate on the look out for
professionals with relevant experience with a
high degree of commitment to lead yourcompanys growth plans?
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Sample-solicited-last paragraph
The details of my education, training, skills
and experiences are outlined in the enclosed
resume. I look forward to having an
opportunity to talk with you, at your
convenience to explain how my experience
can be relevant to your organization.
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Sample- Unsolicited- last paragraph
My enclosed resume provides additional
information regarding my education, training,
experience, skills, achievements and
references. I would appreciate meeting with
you to discuss how my experience could
contribute to the growth and expansion of
your esteemed organization.
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Persuasive approach-1
Developing market strategies and addressing
key issues, analyzing market competition,
conducting market research to identify
opportunities, threats and developing
marketing plans for new products and
executing their launch are some of my duties
in my present organization.
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Persuasive approach-2
With a sound understanding of business andmanagement principles in selling premium
products and excellent analytical skills and
ability to assess and interpret key marketing
trends and patterns, I would be able to serve
your company well.
Strong in consulting and communication skills
with the ability to interact with clients at alllevels, demonstrated through strong
influencing and negotiating skills.
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Freshers CV
Without an objective, cv appears unfocussed.
CV is a tool to market you as a brand,
therefore enlist your best features that
benefits you.
Remember, a CV is sent for getting you an
interview and not a job.
CVs are scanned and not read in detail initially,so use bulleted points so that it makes the
eyes easy to read.
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Use action words and power words to add life
and zing to your CV.
When you are stating facts, number them. Arrange information chronologically
Use the key words from the advertisement in
your CV and match with what your employer
is looking for. The purpose is to showcase that
your relevant skills and qualifications suit that
particular post.
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Use technical jargons that is specific to theindustry. Use words that can show your
competencies.
Highlight positives Highlight skills which you have picked up from
different fields which could benefit you to
multi-task.
Limit the length to not more than two pages.
Ask someone to review it before sending.
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Job acceptance letter
Dear Sir,
I am pleased to accept your offer of an Assistant
Manager (HRD). I can assure that I would bring
all my skills, experience and qualification to
work for your organization.
As desired, I will be able to join you on 25 June
2010.
Thank you for showing your confidence in me. I
look forward to working with you.
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POSITION SOUGHT:
CAREER OBJECTIVE:
EDUCATION EXPERIENCE/TRAINING/PROJECTS:
SPECIAL SKILLS:
ACTIVITIES & INTERESTS ACHIEVEMENTS:
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CAREER OBJECTIVE
To contribute to the growth of a leading
project management company by working in a
challenging position where I will have
opportunities to utilize my experience and
skills.
To work as a Management Trainee in a fast
growing company where I will haveopportunities to use my experience and skills
and contribute to the growth of the
organization.
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Special skills and abilities
List your skills that have direct relevance to
the job applied for.
Examples:
Competent in speaking French
Technical writing
Excellent communication and inter-personalskills
Good problem- solving skills
Computer programming
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Activities and interests
(list activities which show that you are
dynamic and energetic person who can take
and accept challenges)
Examples:
Member, Lions club
Member, National Social Service
Cricket, football
Classical music, fiction, movies.