Employees Satisfaction in Indian Oil Corporation Limited
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Transcript of Employees Satisfaction in Indian Oil Corporation Limited
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7/28/2019 Employees Satisfaction in Indian Oil Corporation Limited
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Employees Satisfaction in
Indian Oil Corporation
Limited
Presented by: Premlata SinghJv-P/12/5685
MBA(HRM)
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INTRODUCTION TO THE
TOPIC
This survey is conducted to find the level of
satisfaction among the employees of
Mathura Refinery. In the modern era, tosatisfy basic human need is not a tough
task but there is something much more
besides these needs, which an employee
expects to satisfy by the organization. Andthe fulfillment of these desires and
expectations gives a feeling of complete
satisfaction.
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VISION:
A
major,diversified,transnational,integrated energy company, with national
leadership and a strong environment
conscience, playing a national role inoil security and public distribution.
MISSION:
To maintain creation of wealth, valuesatisfaction for the stockholders.
To provide technology and services
through research and development.
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OBJECTIVE OF THE STUDY
The survey in conducted in Mathura
Refinery. The line of objective of this
survey is as follows:
To measure the level of employeesatisfaction in Mathura Refinery.
To identify those factors which are
affecting the levels of employeesatisfaction.
To explore various criterion on which the
level of job satisfaction of employee of
Mathura Refinery.
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Definition of employee
satisfactionEvery employee wants satisfaction on
the workspot.In the industry, employee
is satisfied when they are getting the
expected satisfaction. Satisfactionmay include: working
conditions,salary,status,welfare,job
opportunities,carrer development.etc.
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Research Methodology
Research methodology may be understoodas a science of studying how research is
done scientifically.
As we know research methodology is to usethe methods during the research. Research
is of 2 types of research i.e. descriptive
research and analytical research.
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HYPOTHESIS:
1. The problem is discussed by the experts
working in the organization.2. Examination of data and records,
available in the org.
3. Personal interview with interested parties.
RESEARCH DESIGN:
I had used exploratory research design. Itincludes 2 methods:
1. The survey of the concerning literaturewhich include review of the work alreadydone by others.
2. Analysis of the existing records in the
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SAMPLE SIZE:
I had studied only 50 individuals includedworkers and officers.
SAMPLING METHOD:
I had used Random Sampling as it was both
time saving as well as easy method ofpicking up the sample.
DATA COLLECTION METHODS:
Observation method, interview method,secondary sources(records , newspaper,
journal, magazines,darpan etc)
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DATA INTERPETATION
1.Job is sat isfacto ry at ind ividual level:
10% are not satisfied with their job,30%
people felt that they are excellent at their job
and rest of them feel that the job which they
are performing individually is satisfactoryand average.
0
10
20
30
40
Excellent Very Good Good SatisfactoryUnsatisfactory
30 32
10
18
10
Percentage
of
Satisfact ion
Satisfact ion Level
Job Satisfaction at Individual Level
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2.Sat isfact ion with working
condi t ions:
34% of the employee consider the
working conditions as excellent,24%
as good and 22% as satisfactory.
0
10
20
30
40
Excellent Average Below Average
Good
34
22 20 24
Percentage
of
Satisfact ion
Satisfact ion Level
Level of Satisfaction with Working Conditions
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3.Satisfaction level with health and safety
measures
The organization provides lots of health, safety &
welfare facilities to the employees. 36% of the
employees feel that these are excellent. About 14%
are not satisfied with these facilities, as they are of
opinion that these are merely on paper & are not
available whenever required. While rest of theemployees consider he measures undertaken by
the organization as satisfactory.
36%
28%
22%
14%
Satisfaction Level with Health & Safety Measures
Excellent
Very Good
Satisfactory
Unsatisfactory
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FINDINGSThe criterion of job satisfaction also differs
from an employee to employee. Here we
have listed all the possible criterion of job
satisfaction for an employee.
Utilizing skills effectively Getting handsome salary
Acquiring higher status
Lots of facilities
Healthy working condition
Size of the organization
Location of the organizationetc.
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CONCLUSION
Although employees of the MathuraRefinery are getting so many facilitiesbut still there is lot of dissatisfaction
among the employees of the org. Management must aware of the
needs & expectations of theemployees. Every employee wants
higher status and more opportunitiesto make his future bright and make hislife more &more comfortable.