EMPLOYEE RETURNS (U.S.) - underarmour… · Postage not paid. Please return using a traceable...
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Postage not paid. Please return using a traceable service. RETURN ADDRESS Under Armour® Returns Dock Door 20 6611 Cabot Drive Curtis Bay, MD 21226-1766 1) 2) 3) DIRECTIONS Pack your return items and include your UA.com packing slip or a U.S. Employee Return Form. For a Brand House or Factory House return, please include the original receipt with a U.S. Employee Return Form. Affix the shipping label below to your return package. Ship your return with a carrier of your choice. Be sure to use a traceable service and retain your return tracking number. Note: If you are a corporate teammate, you may drop your package off at your office’s shipping service for FREE return shipping. If you ship your employee return using the prepaid return label, a return shipping fee will be deducted from your refund. EMPLOYEE POLICY • • • • • Returns are accepted up to 60 days after purchase. Items must be in original condition. UA Teammates are responsible for the return shipping fee. Refunds for UA.com returns are issued to the original method of payment. Refunds for UA Brand House and Factory House returns by mail are issued as a UA eGift Card. Please include the original UA.com packing slip or store receipt with your return. Without proof of purchase, the value of your return will be based on the last known selling price of the item with employee discount applied. TIMEFRAME • • It takes 10-14 business days to receive then process all returns. It can take an additional 3-5 business days for your refund to post depending on your financial instituation. EMPLOYEE RETURNS (U.S.) Please direct questions about your employee return to [email protected].
Transcript of EMPLOYEE RETURNS (U.S.) - underarmour… · Postage not paid. Please return using a traceable...
Postage not paid. Please return using a traceable service.
RETURN ADDRESS
Under Armour® ReturnsDock Door 206611 Cabot DriveCurtis Bay, MD 21226-1766
1)
2)
3)
DIRECTIONS
Pack your return items and include your UA.com packing slip or a U.S. Employee Return Form. For a Brand House or Factory House return, please include the original receipt with a U.S. Employee Return Form.
Affix the shipping label below to your return package.
Ship your return with a carrier of your choice. Be sure to use a traceable service and retain your return tracking number.
Note:If you are a corporate teammate, you may drop your package off at your office’s shipping service for FREE return shipping. If you ship your employee return using the prepaid return label, a return shipping fee will be deducted from your refund.
EMPLOYEE POLICY
•
•
•
•
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Returns are accepted up to 60 days after purchase. Items must be in original condition.
UA Teammates are responsible for the return shipping fee.
Refunds for UA.com returns are issued to the original method of payment.
Refunds for UA Brand House and Factory House returns by mail are issued as a UA eGift Card.
Please include the original UA.com packing slip or store receipt with your return. Without proof of purchase, the value of your return will be based on the last known selling price of the item with employee discount applied.
TIMEFRAME
•
•
It takes 10-14 business days to receive then process all returns.
It can take an additional 3-5 business days for your refund to post depending on your financial instituation.
EMPLOYEE RETURNS (U.S.)
Please direct questions about your employee return to [email protected].
Where Did YouBuy Your Gear?
UA.com / Under Armour app Under Armour Brand House Under Armour Factory House
U.S. EMPLOYEE RETURN FORMComplete this form and include it in your return package. Be sure to include your original packing slip or receipt.
Purchase Information
Order # or Transaction #
Name
Phone
Customer Service Ref. # (If applicable)
Store Location (If applicable)
Address
Please provide your original purchase information to help us verify your purchase.
What Are You Returning?
STYLE # COLOR ITEM NAMESIZEQTY
Please list the items you are returning.
UA.com / Under Armour app returnsAll refunds for UA.com / UA Shop app returns are issued to the original method of payment. If there is an issue with your original method of payment, your refund will be issued as a UA eGift Card and sent via email.
Under Armour store returnsAll refunds for Under Armour Store returns by mail are issued as a UA eGift Card and sent via email.
Refund Method
Want An Exchange?
Simply return your items and place a new order. If the price has changed, call Customer Service and we’ll match the price you originally paid.
