Employee Relations and Internal Communication Presentation.pptx

8/9/2019 Employee Relations and Internal Communication Presentation.pptx

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mployee Relations and

Internal

Communications


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ASS

T


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MPLOY

S are the


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HOW TO KEEPEMPLOYEES?

Build TRUST

Provide consistent feedback ive e!"lo#ees res"ect Provide career $ro%t&

o""ortunities

E'"lain t&e bi$ "icture Set clear $oals (eco$ni)e success Practice o"en co!!unication


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Corporate Culture

*nderl#in$ beliefs+ values and assu!"tions Practices and be&aviors (e,ection of t&e co!"an#


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-evelo"!ent of ..

CONSCIOUS

S"eci/c ste"s tode/ne intendedculture

.odi/ed and used asfoundation

Better understandin$

of e!"lo#ees

.lear infor!ation tot&e "ublic

UNCONSCIOUS

Based on t&e seniorleader or businessfounder

0nconsistent

(educed en$a$e!entlevels


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1unda!ental .o!"onents

Mission2 current ob3ectives of t&e

co!"an#

Vision2 %&ere t&e or$ani)ation seesitself in

t&e future

Corporate Values 2 be&aviors and"&iloso"&ies

$uidin$ t&e or$ani)ation


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Safety and Compliance

Occu"ational Safet# and Healt& 4ct- record and re"ort %ork related illness- sc&edulin$ !andator# trainin$

- obe#in$ t&e la%s

Establis&!ent of "olicies and "ractices for crisis!ana$e!ent+ t&eft and fraud "revention+ co!"liance%it& occu"ational safet# and &ealt& la%s and re$ulationsand ot&er %ork"lace safe$uards

Establis&in$ s#ste!s+ "rocesses+ and cultures desi$nedto reduce or eli!inate risks of in3uries or illness toe!"lo#ees5


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What makes a successful

system? Mana$ers co!!itted to !akin$ t&e "ro$ra! %ork5 E!"lo#ees involved in t&e "ro$ra!5 .o!"liance %it& OSH4 re$ulations5

Trainin$ on safe %ork "ractices5 Mutual res"ect+ carin$ and o"en co!!unication in a

cli!ate conducive to safet#5 .ontinuous i!"rove!ent 5


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Eective internal communication is keyto ensurin compliance! Stron internal

communication prorams ensureemployees a"opt proper attitu"es an"

actions!


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Code of Conduct

-ealin$ fairl# %it& ot&ers and !aintainin$ "rofessionalrelations&i"s

.ontribute to societ# and &u!an %ell6bein$ 4void &ar! to ot&ers Be &onest and trust%ort Be fair and take action not to discri!inate Practice inte$rit# in our inter6"ersonal relations&i"s Honor con/dentialit# 4voidin$ .on,icts of 0nterest .are Wit& E'ternal (elations&i"s


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Labor Relations

stud# of &o% e!"lo#ers and e!"lo#ees %ork to$et&er tocreate a fair %ork"lace5

0n t&e *5S5+ labor relations %ere "rofoundl# a8ected b# t&e9ational Labor (elations 4ct+ "assed durin$ t&e :;


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T&e 9ational Labor (elations .o!!ission >PambansangKomisyon sa Ugnayang Paggawa+ abbreviated 9L(. is aco!!ission or$ani)ed b# t&e P&ili""ine $overn!ent toresolve+ investi$ate and settle dis"utes bet%een e!"lo#eesand e!"lo#ers5

T&e lar$est union bod# %as t&e Trade *nion.on$ress of t&e P&ili""ines >T*.P5 1or!ed in-ece!ber :;@A5 4not&er labor or$ani)ation+ t&eKilusan$ Ma#o *no >KM*+ %as for!ed in ul#

:;C=+ brin$in$ to$et&er nine broadl# based+ !oreideolo$icall# oriented unions5


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Chane Manaement


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#our $eys %o SuccessfulChane Manaement

:5 4 "ur"ose to believe in

D5 (einforce!ent of be&avior


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&o' to (ecome a(etter lea"er?


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mployee Manaement

Employee manaement is aprocess

t&at co!"anies use to e8ectivel# !ana$eall interactions with employees+ ulti!atel#to ac&ieve t&e $oals of t&e or$ani)ation5


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) Most Common Manaement*ro(lems+

:5 Holdin$ #our e!"lo#ees suFcientl#

accountable

D5 Settin$ t&e bar at t&e ri$&t &ei$&t


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G Skills 1or E8ective E!"lo#eeMana$e!ent

:5 .o!!unicate intelli$entl#5

D5 4cce"t res"onsibilit#5


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!rape"ine

*nstructured and 0nfor!al net%ork

for!ed on social relations&i" rat&er t&an or$ani)ational c&arts or 3ob descri"tions

0nfor!al ve&icle t&rou$& %&ic& !essa$e

,o% t&rou$&out t&e or$ani)ation


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Or$ani)ational ra"evine

Earl# researc& /ndin$sI

Trans!its infor!ation ra"idl# in

all direction

1ollo%s a cluster c&ain "attern

More active in &o!o$eneous

$rou"s

Trans!its so!e de$ree of trut&


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%ypes of ,rapevine

Messa$es trans!itted t&rou$& t&e $ra"evine are nor!all#referred to as Jru!ors5

Wish #ul-llment .umor / 0dentif#in$ t&e %is&es and&o"es of e!"lo#ees

0oey .umor / E'a$$eratin$ e!"lo#ees fears andconcerns

We"e 1rivers .umor / 4$$ressive+ unfriendl# andda!a$in$5

&ome Stretchers .umor / 4ntici"atin$ /nal decisionsor announce!ents5


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rou"s b# %&ic& t&e (u!ors S"read

Spontaneous ,roupW&en "eo"le are stressed or in an untrust%ort

environ!ent t&e# s"read %ron$ infor!ation

*reme"itate" ,roupPre!editated ru!ors s"read %it&in &i$&l#

co!"etitive environ!ents


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T#"es of ra"evine .&ains

Sin$le Strand .&ain

ossi" .&ain

Probabilit# .&ain

.luster .&ain


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Sin$le Strand .&ain

T&e lon$er t&estrand t&e

!ore distortionand /lterin$a8ects

Mostinaccuraciesoccur in t&isc&ain


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ossi" .&ain

One "erson tells to ot&er "eo"le

T&is c&ain "asses a !essa$e re$ardin$ a not6on63ob nature

enerall# considered to be slo% in "assin$ t&e infor!ation


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Probabilit# .&ain

Information maymove from

any(o"y toany(o"y!

%his chain isfoun" 'hen theinformation issome'hatinterestin (utnot reallysini-cant!

Only some people in the orani2ation'ill et tokno' the information


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.luster .&ain

In"ivi"ualcommunicates 'ithonly those in"ivi"ualshe3she trust

Cluster chain is the"ominant rapevinepattern in an

orani2ation

Most informalcommunication 4o'sthrouh this chain


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5"vantaes

Sprea"s .api"ly

#ee"(ack is 6uick

,roup Cohesiveness

Emotional Supportive

Sinals that*ro(lems3,oo" ne's e7ist

Su(stitute for formalchannel of communication


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-isadvanta$es

&ostility

Untruth information most of thetime

*artial information only sprea"s8rumors9

&ampers the oo"'ill of theorani2ation

or the people


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Mediated and #on$Mediated

Communication Channels

4n# s#ste! t&at enables inter"ersonalco!!unication b# !eans of co!"uters andnet%orks

.o!"uter conferencin$

Electronic !ail

-iscussion lists

Bulletin boards

Nirtual classroo!s .o!"uter6su""orted coo"erative %ork


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Challenes and %est Practices

&


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Mentorin$ and teac&in$ 3unior sta8 to be $reat"rofessionals is "art of #our 3ob and builds a stron$eror$ani)ation5

1ailure to address bad be&avior %ill !ake #ou losecredibilit# in t&e e#es of #our tea!5

ivin$ clarit# about roles and e'"ectations eli!inatesconfusion and i!"roves %ork ualit#

ettin$ out of t&e %a# and lettin$ talentedsta8 s&o% #ou t&eir stu8 builds trustI

cont5


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Employee Relations and Internal Communication Presentation.pptx

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