Employee Engagement and Motivation
Transcript of Employee Engagement and Motivation
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Employee Motivation:
How to Get Them Plugged In!
Trish SpringfieldCarolina First Bank SVP,
Retail Financial Sales Executive
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Why Did You Come?
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Why Did You Come?• Networking Opportunity
• Boss Recommended
• Improve Your Expertise
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Non Monetary Motivators
• Recognition
• Fear
• Exposure
• Personal Development•
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Employee Engagement
“So, you’re a finance officer? And how long have you
been withdrawing?”
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Know Thy Team
J o b C
o m m i t m e n t
Agency Commitment
L o w
H i g h
Low High
Easy to Retain
Motivationdriven byAgency
Easy to Retain
InternallyMotivated
Easy toMotivate
Challenge toRetain
Challenge to
Retain & DirectMotivationdriven by
observation
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Study Thy Team
J o b C
o m m i t m e n t
Agency Commitment
L o w
H i g h
Low High
Motivators
MotivatorsMotivators
Motivators
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Plan For Your Team
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KeyMotivators
CommitmentLevel
TeamMember
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True or False
You can motivate other people…
TRUE FALSE
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True or FalseChanging your response can create
a motivating environment…
TRUE FALSE
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Common Myths AboutMotivation
1. I can motivate people
2. Money is a good motivator
3. Fear is a good motivator
4. I know what motivates me, itshould motivate others
5. Increase job satisfaction =increased performance
6. Motivation is too hard
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Whale Done!Ken Blanchard
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Whale Done!
ABC’s of Performance
-Activator- Behavior- Consequence
It’s as easy as learningyour ABC’s….
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Whale Done!
Activator:Goals that are SMART
SpecificMeasurable
AttainableRealisticTimely
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Whale Done!
Behavior:Requires clarity and
keen observation
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Whale Done!Consequence
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Whale Done!Ken Blanchard
Consequence:
1. No Response
2. Negative Response3. Redirection4. Positive Response
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Negative Response
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9 Fundamentals to Raising
Employee Morale
1. Communicate2. Define Expectations
3. Set Goals
4. Treat Employees with Respect
5. Recognize Performance
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9 Fundamentals to Raising
Employee Morale
6. Celebrate Success7. Offer Opportunity for
Professional Development
8. Create Community
9. Have Fun!
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Accentuate The PositiveNothing else can quite
substitute for a few well-chosen, well-timed,
sincere words of praise.They’re absolutely free –
and worth a fortune.
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Now It’s Your Turn!Start now, at the conference.
Before you leave: Give a specific compliment to a colleague
When you call in to the office, include a WhaleDone compliment
Create your own team profile document and thenwhen you return, visit with your team to validate oredit your profile
When you return home, give at least one Whale
Done compliment to each family member
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Resources• B Guides, Max Media Inc. The 9 Fundamentals
of Raising Employee Morale and Keeping It High
• EC Davis and Associates, Clearing Up Common Myths About Employee Motivation , Charleston,SC May 2007
• Inc. Magazine Fun! It’s the New Core Value August 2007
• NCBS, Coaching for Performance Success
• Whale Done! Ken Blanchard