Employee Engagement 2.0

Kieran HarropTwitter: @opportunityknck Blog: http://siliconvalleynorthof49.wordpress.com/

Agenda

• Why Employee Engagement 2.0• Why social media works• Implementing employee engagement 2.0• The importance of trust• The challenge• Guidelines and training

“People everywhere are looking for a chance to contribute and to have a role in the decisions that will shape their lives. Leaders need to respond to these aspirations …”

AUTONOMY

MASTERY

PURPOSE

Why Social Media Works

Simon Sinek’s Golden Circle

Inspire

Implementing Employee Engagement 2.0

Executive blog - Allan

The Importance of Trust

Staff Satisfaction

Client Satisfaction

Citizen Trust & Confidence in Government

Private Sector Value Chain

The Challenge

1. BCPS employees are trusted to be responsible professionals

2. Strive to support employees in using social media, through information, training and discussion

Two key points:

Guidelines

Training

“When you give people easier ways to share information, more good things happen” - Evan Williams (co-founder of twitter)

Conclusion• People are motivated (inspired) by:– Autonomy– Mastery– Purpose

• Social media allows people to find their voice

• Corporate intranets need to be social• Lead by example• Encourage blogging• Challenge is getting participation• Guidelines and training are a must

Kieran HarropTwitter: @opportunityknck Blog: http://siliconvalleynorthof49.wordpress.com/