1940's - Occupational Alcohol Programs were established to address employee alcoholism and its affect on workplace job performance.

1970's - The focus of OAP's shifted to a broader range that affect employee performance in the workplace.

Nowadays - The term EAP became used more often to reflect the increase in the range of services provided.

Now we show you WHAT IS EMPLOYEES ASSISTANT PROGRAM

To view this presentation, first, turn up your volume and second, launch the self-running slide show.1

Purpose & Scope of EAP

FIRSTMost Preferred Types of EAP Common In HK

SECONDTo View This PresentationTHIRDRules of Thumbs of Successful EAPFOURTHRecommendations For Local Organizations To Launch EAP

To view this presentation, first, turn up your volume and second, launch the self-running slide show.2

For more than 20 years, Duarte has developed presentations3

EAP

to launch products, 4

align employees, 5

increase company value,6

and propel7

global causes.8

WHAT?

Along the way weve discovered9

PROGRAMSEMPLOYEESASSISTANCEWHAT IS

?

five simple rules for creating world-changing presentations.10

NEWS ROUNDUP

Background InformationDefinition of Employee Assistance Program:

Confidential Individual AssistanceSupport Service Designed cope with Personal Problems Alcoholism Family Disintegration Financial or Legal Difficulties Marital Problems and Substance Abuse

Situation of Hong Kong Working Environment is EXTREMELY COMPETETIVEHeavy Work PressureControversy News Working Hours Minimum Wages Paternity Leave

PURPOSE&ofSCOPE EAP

The first rule is: Treat your audience as king.14

Purpose of EAP

Resolve employees issue by providing services to employeesTrain business owners to recognize and deal with the behavioral problemsReduce the cost of insurance Provide professional referral services

SCOPE OF SERVICES

In-Person CounselingLife CoachingFamily RelationshipFinancial and Legal ServicesChildcare Services

MOSTPREFERRED TYPESOf EAP INHK

2

The second rule is: Spread ideas and move people.17

NEWS ROUNDUP II

Types of EAP EmotionalWork Pressure Family ProblemPsychologicalAlcohol Addition Drug Abuse SmokingFinancial Bankruptcy In Debt LegalLegal Assistance

Family Problem Working Hours Increase Time spending with Couples/ Family lesserArgument occur Relationship deteriorateDrift them apart

The Worst Case Family Tragedy

With Proper AssistanceCAN Prevent It

Work Pressure Hostile Working Environment

Discrimination

Promotion Opportunity

HRM Consultant Firm vs. HR DepartmentEAP CompanyEAP Department

Provide EAP service for other companies staffProvide EAP service for own staff members

HRM CONSULTANT FIRMAdvantagesReduce Human Resources CostStaffing : cost of recruiting and selection process for hiring the expertTraining & Development : cost of the training employeesBetter Resources AllocationProfessional Experienced consultants provide effective feedbacks

HR Department

DisadvantagesHave to involve in selecting proper experts to run the EAP serviceRequire a lot of extra professionals in different fieldsNeed to put much money to start up a EAP serviceDisciplinary ActionExempt employees from disciplinary action when company rules are violated

HRM CONSULTANT FIRMAdvantagesReduce Human Resources CostStaffing : cost of recruiting and selection process for hiring the expertTraining & Development : cost of the training employeesBetter Resources AllocationProfessional Experienced consultants provide effective feedbacks

DisadvantagesMay not know the status of the employees

With Limited Information about the company where clients working

Monthly Cost maybe not affordable

HR DepartmentAdvantages Can Tailor suitable assistance Clearly know the status of the employeesBetter Connection between different departments

DisadvantagesHave to involve in selecting proper experts to run the EAP serviceRequire a lot of extra professionals in different fieldsNeed to put much money to start up a EAP serviceDisciplinary ActionExempt employees from disciplinary action when company rules are violated

BENIFITS OF ORGANIZATIONReduce the costDevelop good image of organizationReduce Complaint of employeesImprove employees morale & loyaltyReduce the turnover rate & retain competent employees

BENIFIT OF EMPLOYEESReduce work pressureFacilitate domestic harmonyImprove belongingness to organizationImprove the quality of the lifeImprove interpersonal relationshipFacilitate the balance between life and work

MAINTENANCEA channel for the frustrated workers to release their pressure Link between employees' well-being and employees' productivity. Definitely retain the competent workers in and organization to achieve goals.

Your audience deserves to be treated like royalty. Design a presentation that meets their needs, not just yours.30

RULESTHUMBSOFSUCCESSFULEAPOF

3

The next rule is: Help them see what you are saying.31

STAGE1: EAP FORMINGDifferent fields of experts and professionalsSame Geographic Region Let everyone know the existence of the serviceTraining of managers

STAGE2: CASES PROCESSINGAvailability of EAPs Respect for PrivacyEffective ConsultingOffer a safe environmentGives a referral to a mental-health professionalExtent of Services Informative Talk Inspiring Work Shop, Sharing PartyEfficient ProcessingResponse time

STAGE3: CASES REVIEWINGEvaluation & MonitoringImplement a relevant outcome measurement tool Absenteeism,Presenteeism, Work Engagement, Life Satisfaction and Workplace DistressQuestions of Survey are Short and PrecisePerceive Value

EMPOLYEESSATISFICATION

Combining minimal text with meaningful visuals means that youll reach everyone.35

RecommendationFOR LOCAL

Organizations

4

Rule number 4: Practice design, not decoration.36

Female in HK>4000 Cases of help seeking70% by femaleFeel Anxious about their Relationship StatusSelf esteem problem

Why should we focus on Ladies? They Worry aboutRecognition of working abilityRelationship with spouses Future of the childrenRelationship between different family members

Sometimes moving images can inspire in a way that static slides cannot. A slow moving animation creates a sense of nostalgia.39

How EAP help female employeesLife Planning for their career development

EAP also provide Psychological Health Training Program

Marriage Counseling

Training Program on how to help their children

Matchmaking Programs Tailor for different employees

Q&A