Employee Assistance Programme
description
Transcript of Employee Assistance Programme
![Page 1: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/1.jpg)
Employee Assistance Programme
Information Advice Support
![Page 2: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/2.jpg)
Working for large and small organisations
![Page 3: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/3.jpg)
• Independent & impartial
• Information, signposting and counselling
• Confidential
• Free to you
• An opportunity for personal development
What is the EAP?
![Page 4: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/4.jpg)
• Call free 0800 282 193
• Available 24 hours a day, 7 days a week
• Identify your organisation
• Provide some personal information:– Name
– Contact number
– Home address
• Demographic questions
• Trained advisors will help you to identify your needs
How do you access the EAP?
![Page 5: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/5.jpg)
The services available
Telephone CounsellingFormal TC
Financial InformationDebt Support
Legal Information
Specialist Information
PPC OnlineOnline CBT
Face to FaceCounselling
![Page 6: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/6.jpg)
Specialist Information
Faulty goods & consumer rightsNoisy neighbours
Divorce/partnership breakdown or
separation
Maternity leave
Holiday problems
Dependent care
Landlord and tenant issues
General financial planning
Early retirement
Family concerns
Specialist Information
![Page 7: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/7.jpg)
Legal Information
Matrimonial
Motoring offences
Insurance
Property & tenancy
Disputes with local authorities
Welfare law
Wills
Power of attorney
Consumer issues
Family issues
Legal Information
![Page 8: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/8.jpg)
Financial Information
Personal taxation issues
Mortgage advice
Loans and overdraft advice
Early retirement
Borrowing Money
Divorce/partnership
breakdown or separation
Pensions
General financial planning
Wills and inheritance tax planning
Investment advice
Financial enquiries
![Page 9: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/9.jpg)
Debt Information
Budgeting
County court judgements
Bailiffs
Mortgage/ rent arrears
Bankruptcy
Gaining control of your finances
Credit rating
Strategies for dealing with debt
Council tax arrears
Deciding whether to consolidate
Debt Information
![Page 10: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/10.jpg)
• Qualified professionals
• Telephone Counsellingo Immediately available
o May be brief, sessional or one-off
• Up to 6 Face-to-face Counselling Sessionso One hour sessions
o Initial assessment determines support requirements
o Linked to counsellor within 48 hours of telephone assessment
o First session arranged within 5 days of call
o Close to where you work or live
o Suitable locations
Telephone and Face-to-Face Counselling
![Page 11: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/11.jpg)
• Practical, positive, solution focused
• Confidential
• A partnership between you and the counsellor
• Unbiased, impartial, independent
What is Counselling
![Page 12: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/12.jpg)
Work life balance
Assertiveness skills
Personal motivation
Managing stress
Emotional effects of ill health
Managing depression
Managing conflict or difficult behaviour
Advice on alcohol or drug
use/misuse
Caring for elderly relatives
Enhancing communication
skills
Counselling
Counselling
![Page 13: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/13.jpg)
• Member-only website at www.ppconline.info
• Areas:
o Personal Support (e.g. relationships etc)
o Work-Life (e.g. change, retirement etc)
o Health and Well-being (e.g. nutrition, stress etc)
• Fact-sheets, useful links and programmes
• Username: Barnetandchasefarm
• Password: EAPBCF
PPC Online
![Page 14: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/14.jpg)
• Confidentiality is assured
• Your employer will not be informed
• Counsellor is bound by strict code of ethics
• Contract states confidentiality
• Areas of disclosure
Your Confidentiality
![Page 15: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/15.jpg)
• Anonymous/confidential
• Statistical analysis
• Identifies themes and trends
• Records the value of the service
• Personal information disclosed only with individual’s permission
Providing Feedback
![Page 16: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/16.jpg)
• Available to access 24/7 365 days a year via freephone 0800 282 193:
• Telephone Counselling
• Up to 6 face to face counselling sessions
• General Information
• Legal information
• Financial information
• Debt information
• PPC Online - member only website
What services are available?
![Page 17: Employee Assistance Programme](https://reader035.fdocuments.net/reader035/viewer/2022062722/568139db550346895da18ff6/html5/thumbnails/17.jpg)
Enhancing organisational performance by supporting and
empowering its people