Employee Assistance Program (EAP) April 30, 2008 1 Federal Aviation Administration FAA Academy ATC,...

Employee Assistance Program (EAP)

April 30, 2008 1Federal AviationAdministration

FAA Academy ATC, AF, and New Student

Employee Assistance Program (EAP) Briefing

Federal AviationAdministration



What is EAP?

The Employee Assistance Program (EAP) is a confidential program designed to help resolve personal problems.

Licensed professional counselors provided by Magellan Behavioral Health, under contract with the agency, offer information, consultation and brief, solution-oriented counseling services.



EAP Services Short-term counseling

Assessment and referrals

Consultations

Crisis intervention

Critical Incident Stress Debriefing Program

Legal Consultation Services

Financial Services

Geriatric Care Management Services

Human Resources Concierge Services

24/7 Toll Free 1-800-234-1EAP (1237)



What Does EAP Counselor Do?

Clarify the problem

Identify options

Develop plan of action



Why do we have an Employee Assistance Program?

20% of employees in the United States have personal problems that impact their job.

Workers with depression cost $30.9 billion dollars a year more in lost productivity when compared to workers with no depression.

Stress costs American businesses more than $300 billion annually (or $7,500 per worker per year) in terms of reduced productivity, absenteeism, turnover and worker’s compensation benefits.



Why do we have an Employee Assistance Program?

Alcohol Abuse cost the United States an estimated $119 billion in lost productivity in 1995.

Unscheduled absences due to time spent dealing with family issues accounted for 26% of absenteeism in 1998

Depressed employees have three times as many sick days as non-depressed employees.



Return on Investment (ROI)

The U. S. Department of Labor estimates that every $1 spent on an Employee Assistance Program (EAP), an employer saves $5 to $16.

The EAP can reduce:

* Grievances by 50%

* Sick Leave usage by 33%

* Work related accidents by 65%

* Worker’s compensation claims by 30%

* Time Spent on supervisor reprimands by 74%



How The EAP Works Up to eight prepaid visits

Short-term offsite counseling

All current FAA employees, their family/household members and retirees or past employees separated within the last 6 months

Confidential and voluntary

Professional network of licensed counselors

Available 24/7 at 1-800-234-1EAP (1327)



Voluntary Employee cannot be forced to go to EAP A Manager, or Supervisor will not know if an employee

went to EAP, unless the employee is granted duty-time or the employee gave the counselor permission to verify that he or she kept appointment

• No other information is disclosed unless the employee has signed a Release of Information Form



Confidentiality is the Cornerstone of the EAP

• EXCEPTIONS:• Statement of Understanding specifies exceptions

for IMMINENT threat of harm to self or others (suicide, homicide, child abuse, and in some states elder abuse)

• Form 8500 – TDP employees are required to report injuries or changes in their physical or mental health to the agency



Form 8500 Question #19

“…consultations with EAP excluded unless for your substance abuse or resulted in referral for psychiatric evaluation or treatment.”



Release of Information

Whenever a safety/sensitive employee comes to the EAP seeking help for an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release.

If the safety/ sensitive employee comes to the EAP for a non-alcohol/non-drug abuse problem and the EAP counselor suspects that the safety/sensitive employee may have an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release.



TDPs (or EAP) Identified

• Signed Consent Form and

Notify EAP Mgr & Flight Surgeon

• Unsigned Consent Form, EAP ended

and no information disclosed



RESPONSIVE

EAP available 24/7 1-800-234-1EAP (1327) = live human being Off-site Counselor http://www.MagellanHealth.com



Questions?

Employee Assistance Program (EAP) April 30, 2008 1 Federal Aviation Administration FAA Academy ATC,...

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