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    APROJECT REPORT

    On

    Microfinance Industry in India

    and SKS Microfinance Ltd

    The Report Submitted In Partial Fulfillment of the Requirements

    For The Award of the Degree of

    MASTER OF BUSINESS ADMINISTRATION(Collaborative program of M.S. Ramaiah Management Institute with PRIST

    University)

    BY

    Mani Shankar SonkushreReg. no. CM2091860039

    Under the guidance of

    Prof Kumuda PR

    PRIST UNIVERSITY

    Vallam, Thanjavur

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    STUDENTS DECLARATION

    I hereby declare that the Project Report conducted on

    Microfinance Industry in India and SKS Microfinance Limited under the

    guidance of

    Prof Kumuda PR

    Submitted in Partial fulfillment of the requirements for the

    Degree of

    MASTER OF BUSINESS ADMINISTRATION

    Collaborative program with PRIST University

    TO

    M.S.RAMAIAH MANAGEMENT

    INSTITUTE

    It is my original work and the same has not been submitted for the award of any

    other Degree/Diploma/Fellowship or other similar titles or prizes

    Place: Bangalore STUDENT NAME : Mani Shankar

    Sonkushre

    Date: Reg. No : CM2091860039

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    CERTIFICATE

    This is to certify that the Project Report on Microfinance Industry in

    India and

    SKS Microfinance Ltd Submitted in partial fulfillment of the

    requirements for

    the award of the degree of

    MASTER OF BUSINESS ADMINISTRATION

    Of

    PRIST UNIVERSITY

    In collaboration with

    M.S.RAMAIAH MANAGEMENT INSTITUTE

    Is a record of bonafide Training carried out by (Mani Shankar Sonkushre,

    CM2091860039) under my supervision and guidance and that no part of

    this report has been submitted for the award of any other degree /

    diploma / fellowship or similar titles or prizes.

    FACULTY GUIDE

    Signature :

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    Name : Kumuda PR

    ACKNOWLEDGEMENT

    Guidance, help and encouragement are the essential requirements for successful

    completion of any project. I owe my gratitude to all those who have helped me in

    the preparation of this project report.

    I extend my special gratitude to our beloved directorShri ANANDARAM, Our

    DEAN & our Co-coordinatorDr Muralidharan H. for inspiring me to take up

    this project.

    I wish to acknowledge my sincere gratitude and indebtedness to my project

    guide Prof Kumuda PR of M.S. RAMAIAH MANAGEMENT INSTITUTE

    Bangalore for his valuable guidance and constructive suggestions in the

    preparation of project report.

    .

    Mani Shankar Sonkushre

    MBA IV Semester

    M. S. Ramaiah institute of Management

    Bangalore

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    Content

    1. Executive summary

    a) Introduction to Micro Finance Industry

    b) Role of Microfinance

    a. Activities in Micro Finance

    c) Microfinance in India

    d) Microfinance Models

    e) Legal Regulations

    f) Success Factors of Microfinance in India

    g) Issues related to Microfinance in India

    2. Research Design

    3. SKS Microfinance

    a) Company Profile

    b) Operational Highlights

    c) Product structure

    d) Risk and Mitigation

    4. Calculation and Analysis

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    5. Finding and Conclusions

    6. Annexure

    7. BibliographyExecutive Summary :

    This project reports gives an insight to the Microfinance industry in India. It

    covers the Scope, Problems, Risks, Improvement and Benefits of Microfinance

    Industry in India. Based on Various Data collected from different sources the

    working of microfinance industry and its process is dealt with a due consideration

    to all legal and social aspect of country.

    This report consists of detailed study of Indias largest microfinance

    company SKS Microfinance. In the report, the valuation of SKS microfinance is

    done on the basis of financial calculation and ratios. This report shows the working

    methodology, product structure and Risks mitigation of the company and based on

    the research and calculation some findings and conclusion is arrived at.

    Microfinance offers poor people access to basic financial services such as

    loans, savings, money transfer services and micro insurance, according to the

    Consultative Group to Assist the Poor, or CGAP(Consultative Group to assist the

    poor), an independent policy and research organization. The industry emerged to

    alleviate poverty on the premise that poor people, like everyone else, need a

    diverse range of financial services to run their business, build assets and reduce

    vulnerability to fluctuations in their income. Their needs for financial services

    have been traditionally met through a variety of financial relationships, mostly

    informal. In the past two decades, different types of financial services providers

    for poor people have emerged, including non-government organizations, or NGOs;

    cooperatives; community-based development institutions like Self Help Groups,

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    or SHGs, and credit unions; commercial and state banks and microfinance

    institutions, or MFIs, offering new possibilities

    Introduction

    Microfinance is defined as any activity that includes the provision of financial

    services such as credit, savings, and insurance to low income individuals which fall

    just above the nationally defined poverty line, and poor individuals which fall below

    that poverty line, with the goal of creating social value. The creation of social value

    includes poverty alleviation and the broader impact of improving livelihood

    opportunities through the provision of capital for micro enterprise, and insurance and

    savings for risk mitigation and consumption smoothing. A large variety of actors

    provide microfinance in India, using a range of microfinance delivery methods. Since

    the ICICI Bank in India, various actors have endeavored to provide access to

    financial services to the poor in creative ways. Governments also have piloted

    national programs, NGOs have undertaken the activity of raising donor funds for on-

    lending, and some banks have partnered with public organizations or made small

    inroads themselves in providing such services. This has resulted in a rather broad

    definition of microfinance as any activity that targets poor and low-income

    individuals for the provision of financial services. The range of activities undertaken

    in microfinance include group lending, individual lending, the provision of savings

    and insurance, capacity building, and agricultural business development services.

    Microfinance Definition

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    According to International Labor Organization (ILO), Microfinance is an

    economic development approach that involves providing financial services

    through institutions to low income clients.

    In India, Microfinance has been defined by The National Microfinance

    Taskforce, 1999 as provision of thrift, credit and other financial services and

    products of very small amounts to the poor in rural, semi-urban or urban areas

    for enabling them to raise their income levels and improve living standards.

    "The poor stay poor, not because they are lazy but because they have no access to

    capital."

    The dictionary meaning of finance is management of money. The

    management of money denotes acquiring & using money. Micro Finance is

    buzzing word, used when financing for micro entrepreneurs. Concept of micro

    finance is emerged in need of meeting special goal to empower under-privileged

    class of society, women, and poor, downtrodden by natural reasons or men made;

    caste, creed, religion or otherwise. The principles of Micro Finance are founded on

    the philosophy of cooperation and its central values of equality, equity and mutual

    self-help. At the heart of these principles are the concept of human development

    and the brotherhood of man expressed through people working together to achieve

    a better life for themselves and their children.

    Traditionally micro finance was focused on providing a very standardized

    credit product. The poor, just like anyone else, (in fact need like thirst) need a

    diverse range of financial instruments to be able to build assets, stabilize

    consumption and protect themselves against risks. Thus, we see a broadening of

    the concept of micro finance--- our current challenge is to find efficient and

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    reliable ways of providing a richer menu of micro finance products. Micro Finance

    is not merely extending credit, but extending credit to those who require most for

    their and familys survival. It cannot be measured in term of quantity, but due

    weightage to quality measurement. How credit availed is used to survive and grow

    with limited means.

    Who are the clients of micro finance?

    The typical micro finance clients are low-income persons that do not have

    access to formal financial institutions. Micro finance clients are typically self-

    employed, often household-based entrepreneurs. In rural areas, they are usually

    small farmers and others who are engaged in small income-generating activities

    such as food processing and petty trade. In urban areas, micro finance activities are

    more diverse and include shopkeepers, service providers, artisans, street vendors,

    etc. Micro finance clients are poor and vulnerable non-poor who have a relativelyunstable source of income.

    Access to conventional formal financial institutions, for many reasons, is inversely

    related to income: the poorer you are, the less likely that you have access. On the

    other hand, the chances are that, the poorer you are, the more expensive or onerous

    informal financial arrangements. Moreover, informal arrangements may not

    suitably meet certain financial service needs or may exclude you anyway.

    Individuals in this excluded and under-served market segment are the clients of

    micro finance.

    As we broaden the notion of the types of services micro finance

    encompasses, the potential market of micro finance clients also expands. It

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    depends on local conditions and political climate, activeness of cooperatives, SHG

    & NGOs and support mechanism. For instance, micro credit might have a far more

    limited market scope than say a more diversified range of financial services, which

    includes various types of savings products, payment and remittance services, and

    various insurance products. For example, many very poor farmers may not really

    wish to borrow, but rather, would like a safer place to save the proceeds from their

    harvest as these are consumed over several months by the requirements of daily

    living. Central government in India has established a strong & extensive link

    between NABARD (National Bank for Agriculture & Rural Development), State

    Cooperative Bank, District Cooperative Banks, Primary Agriculture & MarketingSocieties at national, state, district and village level.

    Financial needs and financial services

    In developing economies and particularly in the rural areas, many activities that

    would be classified in the developed world as financial are not monetized: that is,

    money is not used to carry them out. Almost by definition, poor people have very

    little money. But circumstances often arise in their lives in which they need money

    or the things money can buy.

    Poors have several types of needs:

    Lifecycle Needs: such as weddings, funerals, childbirth, education,

    homebuilding, widowhood, old age.

    Personal Emergencies: such as sickness, injury, unemployment, theft,

    harassment or death.

    Disasters: such as fires, floods, cyclones and man-made events like war or

    bulldozing of dwellings.

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    Investment Opportunities: expanding a business, buying land or equipment,

    improving housing, securing a job (which often requires paying a large

    bribe), etc.

    Poor people find creative and often collaborative ways to meet these needs,

    primarily through creating and exchanging different forms of non-cash value.

    Common substitutes for cash vary from country to country but typically include

    livestock, grains, jewellery and precious metals.

    Microfinance began to develop as an industry. In the 2000s, the microfinance

    industrys objective is to satisfy the unmet demand on a much larger scale, and toplay a role in reducing poverty. While much progress has been made in developing

    a viable, commercial microfinance sector in the last few decades, several issues

    remain that need to be addressed before the industry will be able to satisfy massive

    worldwide demand.

    Role of Microfinance:

    The micro credit of microfinance progamme was first initiated in the year 1976 in

    Bangladesh with promise of providing credit to the poor without collateral ,

    alleviating poverty and unleashing human creativity and endeavor of the poor

    people. Microfinance impact studies have demonstrated that

    Microfinance helps poor households meet basic needs and protects them

    against risks.

    The use of financial services by low-income households leads to

    improvements in household economic welfare and enterprise stability

    and growth.

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    By supporting womens economic participation, microfinance empowers

    women, thereby promoting gender-equity and improving household well

    being.

    The level of impact relates to the length of time clients have had access

    to financial services.

    Activities in Microfinance

    Microcredit:

    It is a small amount of money loaned to a client by a bank or other

    institution. Microcredit can be offered, often without collateral, to an individual or

    through group lending.

    Micro savings:

    These are deposit services that allow one to save small amounts of money

    for future use. Often without minimum balance requirements, these savings

    accounts allow households to save in order to meet unexpected expenses and plan

    for future expenses.

    Micro insurance:

    It is a system by which people, businesses and other organizations make a

    payment to share risk. Access to insurance enables entrepreneurs to concentrate

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    more on developing their businesses while mitigating other risks affecting

    property, health or the ability to work.

    Remittances:

    These are transfer of funds from people in one place to people in another,

    usually across borders to family and friends. Compared with other sources of

    capital that can fluctuate depending on the political or economic climate,

    remittances are a relatively steady source of funds.

    Microfinance in India

    At present lending to the economically active poor both rural and urban is pegged

    at around Rs 7000 crore in the Indian banks credit outstanding. As against this,

    according to even the most conservative estimates, the total demand for credit

    requirements for this part of Indian society is somewhere around Rs 2,00,000

    crore.

    Microfinance changing the face of poor India

    Micro-Finance is emerging as a powerful instrument for poverty alleviation

    in the new economy. In India, micro-Finance scene is dominated by Self Help

    Groups (SHGs) - Banks linkage Programme, aimed at providing a cost effective

    mechanism for providing financial services to the 'unreached poor'. In the Indian

    context terms like "small and marginal farmers", " rural artisans" and

    "economically weaker sections" have been used to broadly define micro-finance

    customers. Research across the globe has shown that, over time, microfinance

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    clients increase their income and assets, increase the number of years of schooling

    their children receive, and improve the health and nutrition of their families.

    A more refined model of micro-credit delivery has evolved lately, which

    emphasizes the combined delivery of financial services along with technical

    assistance, and agricultural business development services. When compared to the

    wider SHG bank linkage movement in India, private MFIs have had limited

    outreach. However, we have seen a recent trend of larger microfinance institutions

    transforming into Non-Bank Financial Institutions (NBFCs). This changing face of

    microfinance in India appears to be positive in terms of the ability of microfinance

    to attract more funds and therefore increase outreach.

    In terms of demand for micro-credit or micro-finance, there are three segments,

    which demand funds. They are:

    At the very bottom in terms of income and assets, are those who are

    landless and engaged in agricultural work on a seasonal basis, and

    manual labourers in forestry, mining, household industries,

    construction and transport. This segment requires, first and foremost,

    consumption credit during those months when they do not get labour work,

    and for contingencies such as illness. They also need credit for acquiring

    small productive assets, such as livestock, using which they can generate

    additional income.

    The next market segment is small and marginal farmers and rural

    artisans, weavers and those self-employed in the urban informal sector

    as hawkers, vendors, and workers in household micro-enterprises. This

    segment mainly needs credit for working capital, a small part of which also

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    serves consumption needs. This segment also needs term credit for

    acquiring additional productive assets, such as irrigation pumpsets,

    borewells and livestock in case of farmers, and equipment (looms,

    machinery) and worksheds in case of non-farm workers.

    The third market segment is ofsmall and medium farmers who have gone

    in for commercial crops such as surplus paddy and wheat, cotton,

    groundnut, and others engaged in dairying, poultry, fishery, etc. Among

    non-farm activities, this segment includes those in villages and slums,

    engaged in processing or manufacturing activity, running provision stores,

    repair workshops, tea shops, and various service enterprises. These persons

    are not always poor, though they live barely above the poverty line and also

    suffer from inadequate access to formal credit.

    These are the people who require money and with Microfinance it is

    possible. Right now the problem is that, it is SHGs' which are doing this and

    efforts should be made so that the big financial institutions also turn up and start

    supplying funds to these people.Today India is facing major problem in reducing

    poverty. About 25 million people in India are under below poverty line. With low

    per capita income, heavy population pressure, prevalence of massive

    unemployment and underemployment , low rate of capital formation ,

    misdistribution of wealth and assets , prevalence of low technology and poor

    economics organization and instability of output of agriculture production and

    related sectors have made India one of the poor countries of the world.

    Present Scenario of India:

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    India falls under low income class according to World Bank. It is second

    populated country in the world and around 70 % of its population lives in rural

    area. 60% of people depend on agriculture, as a result there is chronic

    underemployment and per capita income is only $ 3262. This is not enough to

    provide food to more than one individual . The obvious result is abject poverty ,

    low rate of education, low sex ratio, exploitation. The major factor account for

    high incidence of rural poverty is the low asset base. According to Reserve Bank

    of India, about 51 % of people house possess only 10% of the total asset of India

    This has resulted low production capacity both in agriculture (which contribute

    around 22-25% of GDP ) and Manufacturing sector. Rural people have very lowaccess to institutionalized credit( from commercial bank).

    Poverty alleviation programmes and concepualisation of Microfinance:

    There has been continuous efforts of planners of India in addressing the

    poverty . They Have come up with development programmes like Integrated Rural

    Development progamme (IRDP), National Rural Employment Programme

    (NREP) , Rural Labour Employment Guarantee Programme (RLEGP) etc. But

    these progamme have not been able to create massive impact in poverty

    alleviation. The production oriented approach of planning without altering the

    mode of production could not but result of the gains of development by owners of

    instrument of production. The mode of production does remain same as the owner

    of the instrument have low access to credit which is the major factor of production.

    Thus in Nineties National bank for agriculture and rural development(NABARD)

    launches pilot projects of Microfinance to bridge the gap between demand and

    supply of funds in the lower rungs of rural economy. Microfinance . the buzzing

    word of this decade was meant to cure the illness of rural economy. With this

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    concept of Self Reliance, Self Sufficiency and Self Help gained momentum. The

    Indian microfinance is dominated by Self Help Groups (SHGs) and their linkage to

    Banks.

    Deprived of the basic banking facilities, the rural and semi urban Indian masses

    are still relying on informal financing intermediaries like money lenders, family

    members, friends etc.

    Distribution of Indebted Rural Households: Agency wise

    Credit Agency Percentage of Rural Households

    Government 6.1

    Cooperative Societies 21.6

    Commercial banks and RRBs 33.7

    Insurance 0.3

    Provident Fund 0.7

    Other Institutional Sources 1.6All Institutional Agencies 64.0

    Landlord 4.0

    Agricultural Moneylenders 7.0

    Professional Moneylenders 10.5

    Relatives and Friends 5.5

    Others 9.0

    All Non Institutional Agencies 36.0

    All Agencies 100.0

    Source: Debt and Investment Survey, GOI

    Seeing the figures from the above table, it is evident that the share of institutional

    credit is much more now.

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    The above survey result shows that till 1991, institutional credit accounted for

    around two-thirds of the credit requirement of rural households. This shows a

    comparatively better penetration of the banking and financial institutions in rural

    India.

    Percentage distribution of debt among indebted Rural Labor

    Households by source of debt :

    Sr.

    No.

    Source of debt Households

    With

    cultivated

    land

    Without

    cultivated

    land

    All

    1 Government 4.99 5.76 5.372 Co-operative Societies 16.78 9.46 13.09

    3 Banks 19.91 14.55 17.194 Employers 5.35 8.33 6.865 Money lenders 28.12 35.23 31.70

    6 Shop-keepers 6.76 7.47 7.137 Relatives/Friends 14.58 15.68 15.14

    8 Other Sources 3.51 3.52 3.52 Total 100.00 100.00 100.00

    Source: Rural labor enquiry report on indebtedness among rural labor

    households

    The table above reveals that most of the rural labour households prefer to

    raise loan from the non-institutional sources. About 64% of the total debt

    requirement of these households was met by the non-institutional sources during

    1999-2000. Money lenders alone provided debt (Rs.1918) to the tune of 32% of

    the total debt of these households as against 28% during 1993-94. Relatives and

    friends and shopkeepers have been two other sources which together accounted for

    about 22% of the total debt at all-India level.

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    The institutional sources could meet only 36% of the total credit

    requirement of the rural labour households during 1999-2000 with only one

    percent increase over the previous survey in 1993-94. Among the institutional

    sources of debt, the banks continued to be the single largest source of debt

    meeting about 17 percent of the total debt requirement of these households. In

    comparison to the previous enquiry, the dependence on co-operative societies

    has increased considerably in 1999-2000. During 1999-2000 as much as 13%

    of the debt was raised from this source as against 8% in 1993-94. However, in

    the case of the banks and the government agencies it decreased marginally

    from 18.88% and 8.27% to 17.19% and 5.37% respectively during 1999-2000survey.

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    Relative share of Borrowing of Cultivator Households (in per cent)

    Sources of Credit 1951 1961 1971 1981 1991 2002*

    Non Institutional 92.7 81.3 68.3 36.8 30.6 38.9

    Of which:Moneylenders 69.7 49.2 36.1 16.1 17.5 26.8

    Institutional 7.3 18.7 31.7 63.2 66.3 61.1Of which:

    Cooperative

    Societies,etc

    3.3 2.6 22.0 29.8 30.0 30.2

    Commercial banks 0.9 0.6 2.4 28.8 35.2 26.3Unspecified - - - - 3.1 -

    Total 100.0 100.0 100.0 100.0 100.0 100.0

    Source: All India Debt and Investment Surveys

    Table shows the increasing influence of moneylenders in the last decade. The

    share of moneylenders in the total non institutional credit was declining till 1981,

    started picking up from the 1990s and reached 27 per cent in 2001. At the same

    time the share of commercial banks in institutional credit has come down by

    almost the same percentage points during this period. Though, the share of

    cooperative societies is increasing continuously, the growth has flattened during

    the last three decades

    Distribution based on Asset size of Rural Households (in per cent).

    Household Assets (Rs Institutional Non- All

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    000) Agency Institutional

    Agency

    Less than 5 42 58 100

    5-10 47 53 100

    10-20 44 56 10020-30 68 32 100

    30-50 55 45 10050-70 53 47 10070-100 61 39 100

    100-150 61 39 100150-250 68 32 100250 and above 81 19 100

    All classes 66 34 100

    Source: Debt and Investment Survey, GoI, 1992

    The households with a lower asset size were unable to find financing

    options from formal credit disbursement sources. This was due to the requirement

    of physical collateral by banking and financial institutions for disbursing credit.

    For households with less than Rs 20,000 worth of physical assets, the most

    convenient source of credit was non institutional agencies like landlords,moneylenders, relatives, friends, etc. Looking at the findings of the study

    commissioned by Asia technical Department of the World Bank (1995), the

    purpose or the reason behind taking credit by the rural poor was consumption

    credit, savings, production credit and insurance. Consumption credit constituted

    two-thirds of the credit usage within which almost three-fourths of the demand

    was for short periods to meeting emergent needs such as illness and household

    expenses during the lean season. Almost entire demand for the consumption credit

    was met by informal sources at high to exploitive interest rates that varied from 30

    to 90 per cent per annum.

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    Almost 75 per cent of the production credit (which accounted for about one-third

    of the total credit availed of by the rural masses) was met by the formal sector,

    mainly banks and cooperatives.

    Banking Expansion

    Starting in the late 1960s, India was the home to one of the largest state

    interventions in the rural credit market. This phase is known as the Social

    Banking phase.It witnessed the nationalization of existing private commercial

    banks, massive expansion of branch network in rural areas, mandatory directed

    credit to priority sectors of the economy, subsidized rates of interest and creation

    of a new set of regional rural banks (RRBs) at the district level and a specialized

    apex bank for agriculture and rural development (NABARD) at the national level.

    The Net State Domestic Product (NSDP) is a measure of the economic activity in

    the state and comparing it with the utilization of bank credit or bank deposits

    indicates how much economic activity is being financed by the banks and whether

    there exists untapped potential for increasing deposits in that state.

    E.g. In the year 2003-2004 the percentage of bank deposits to NSDP is pretty

    high at around 75%-80% in Bihar and Jharkhand or these states are not as

    under banked as thought to be

    Micro Finance Models :

    Micro Finance Institutions (MFIs): MFIs are an extremely heterogeneous

    group comprising NBFCs, societies, trusts and cooperatives. They are provided

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    financial support from external donors and apex institutions including the

    Rashtriya Mahila Kosh (RMK), SIDBI Foundation for micro-credit and NABARD

    and employ a variety of ways for credit delivery. Since 2000, commercial banks

    including Regional Rural Banks have been providing funds to MFIs for on lending

    to poor clients. Though initially, only a handful of NGOs were into financial

    intermediation using a variety of delivery methods, their numbers have increased

    considerably today. While there is no published data on private MFIs operating in

    the country, the number of MFIs is estimated to be around 800.

    Legal Forms of MFIs in India

    Types of MFIs Estimated

    Number*

    Legal Acts under which Registered

    1. Not for Profit MFIs

    a.) NGO - MFIs400 to 500

    Societies Registration Act, 1860 or similar

    Provincial Act Indian Trust Act, 1882

    b.) Non-profit Companies 10 Section 25 of the Companies Act, 1956

    2. Mutual Benefit MFIs

    Mutually Aided Cooperative

    Societies (MACS) and similarly set

    up institutions

    200

    to

    250

    Mutually Aided Cooperative Societies Act enacted

    by State Government

    3. For Profit MFIs

    Non-Banking Financial Companies

    (NBFCs)6

    Indian Companies Act, 1956

    Reserve Bank of India Act, 1934

    Total 700 - 800

    Bank Partnership Model

    This model is an innovative way of financing MFIs. The bank is the lender

    and the MFI acts as an agent for handling items of work relating to credit

    monitoring, supervision and recovery. In other words, the MFI acts as an agent and

    takes care of all relationships with the client, from first contact to final repayment.

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    The model has the potential to significantly increase the amount of funding that

    MFIs can leverage on a relatively small equity base. A sub - variation of this

    model is where the MFI, as an NBFC, holds the individual loans on its books for a

    while before securitizing them and selling them to the bank. Such refinancing

    through securitization enables the MFI enlarged funding access. If the MFI fulfils

    the true sale criteria, the exposure of the bank is treated as being to the

    individual borrower and the prudential exposure norms do not then inhibit such

    funding of MFIs by commercial banks through the securitization structure.

    Banking Correspondents

    The proposal of banking correspondents could take this model a step

    further extending it to savings. It would allow MFIs to collect savings deposits

    from the poor on behalf of the bank. It would use the ability of the MFI to get

    close to poor clients while relying on the financial strength of the bank to

    safeguard the deposits. This regulation evolved at a time when there were genuine

    fears that fly-by-night agents purporting to act on behalf of banks in which the

    people have confidence could mobilize savings of gullible public and then vanish

    with them. It remains to be seen whether the mechanics of such relationships can

    be worked out in a way that minimizes the risk of misuse.

    Service Company Model

    Under this model, the bank forms its own MFI, perhaps as an NBFC, and

    then works hand in hand with that MFI to extend loans and other services. On

    paper, the model is similar to the partnership model: the MFI originates the loans

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    and the bank books them. But in fact, this model has two very different and

    interesting operational features:

    (a) The MFI uses the branch network of the bank as its outlets to reach clients.

    This allows the client to be reached at lower cost than in the case of a standalone

    MFI. In case of banks which have large branch networks, it also allows rapid scale

    up. In the partnership model, MFIs may contract with many banks in an arms

    length relationship. In the service company model, the MFI works specifically for

    the bank and develops an intensive operational cooperation between them to their

    mutual advantage.

    (b) The Partnership model uses both the financial and infrastructure strength of

    the bank to create lower cost and faster growth. The Service Company Model has

    the potential to take the burden of overseeing microfinance operations off the

    management of the bank and put it in the hands of MFI managers who are focused

    on microfinance to introduce additional products, such as individual loans for SHG

    graduates, remittances and so on without disrupting bank operations and provide a

    more advantageous cost structure for microfinance.

    Legal Regulations

    Banks in India are regulated and supervised by the Reserve Bank of India (RBI)

    under the RBI Act of 1934, Banking Regulation Act, Regional Rural Banks Act,

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    and the Cooperative Societies Acts of the respective state governments for

    cooperative banks.

    NBFCs are registered under the Companies Act, 1956 and are governed under the

    RBI Act. There is no specific law catering to NGOs although they can be

    registered under the Societies Registration Act, 1860, the Indian Trust Act, 1882,

    or the relevant state acts. There has been a strong reliance on self-regulation for

    NGO MFIs and as this applies to NGO MFIs mobilizing deposits from clients who

    also borrow. This tendency is a concern due to enforcement problems that tend to

    arise with self-regulatory organizations. In January 2000, the RBI essentially

    created a new legal form for providing microfinance services for NBFCsregistered under the Companies Act so that they are not subject to any capital or

    liquidity requirements if they do not go into the deposit taking business. Absence

    of liquidity requirements is concern to the safety of the sector.

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    Success Factors of Micro-Finance in India

    Over the last ten years, successful experiences in providing finance to small

    entrepreneur and producers demonstrate that poor people, when given access to

    responsive and timely financial services at market rates, repay their loans and use

    the proceeds to increase their income and assets. This is not surprising since the

    only realistic alternative for them is to borrow from informal market at an interest

    much higher than market rates. Community banks, NGOs and grass root savings

    and credit groups around the world have shown that these microenterprise loans

    can be profitable for borrowers and for the lenders, making microfinance one of

    the most effective poverty reducing strategies.

    A. For NGOs

    1. The field of development itself expands and shifts emphasis with the pull of ideas,

    and NGOs perhaps more readily adopt new ideas, especially if the resources

    required are small, entry and exit are easy, tasks are (perceived to be) simple and

    peoples acceptance is high all characteristics (real or presumed) of

    microfinance.

    2. Canvassing by various actors, including the National Bank for Agriculture and

    Rural Development (NABARD), Small Industries Development Bank of India

    (SIDBI), Friends of Womens World Banking (FWWB), Rashtriya Mahila Kosh

    (RMK), Council for Advancement of Peoples Action and Rural Technologies

    (CAPART), Rashtriya Gramin Vikas Nidhi (RGVN), various donor funded

    programmes especially by the International Fund for Agricultural Development

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    (IFAD), United Nations Development Programme (UNDP), World Bank and

    Department for International Development, UK (DFID)], and lately commercial

    banks, has greatly added to the idea pull. Induced by the worldwide focus on

    microfinance, donor NGOs too have been funding microfinance projects. One

    might call it the supply push.

    3. All kinds of things from khadi spinning to Nadep compost to balwadis do not

    produce such concrete results and sustained interest among beneficiaries as

    microfinance. Most NGO-led microfinance is with poor women, for whom access

    to small loans to meet dire emergencies is a valued outcome. Thus, quick and high

    customer satisfaction is the USP that has attracted NGOs to this trade.

    4. The idea appears simple to implement. The most common route followed by

    NGOs is promotion of SHGs. It is implicitly assumed that no technical skill is

    involved. Besides, external resources are not needed as SHGs begin with their own

    savings. Those NGOs that have access to revolving funds from donors do not have

    to worry about financial performance any way. The chickens will eventually come

    home to roost but in the first flush, it seems all so easy.

    5. For many NGOs the idea of organising forming a samuha has inherent

    appeal. Groups connote empowerment and organising women is a double bonus.

    6. Finally, to many NGOs, microfinance is a way to financial sustainability.

    Especially for the medium-to-large NGOs that are able to access bulk funds for

    on-lending, for example from SIDBI, the interest rate spread could be an attractive

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    source of revenue than an uncertain, highly competitive and increasingly difficult-

    to-raise donor funding.

    B. For Financial Institutions and banks

    Microfinance has been attractive to the lending agencies because of

    demonstrated sustainability and of low costs of operation. Institutions like SIDBI

    and NABARD are hard nosed bankers and would not work with the idea if they

    did not see a long term engagement which only comes out of sustainability (that

    is economic attractiveness).

    On the supply side, it is also true that it has all the trappings of a business

    enterprise, its output is tangible and it is easily understood by the mainstream. This

    also seems to sound nice to the government, which in the post liberalisation era is

    trying to explain the logic of every rupee spent. That is the reason why

    microfinance has attracted mainstream institutions like no other developmental

    project.

    Perhaps the most important factor that got banks involved is what one might

    call the policy push. Given that most of our banks are in the public sector, public

    policy does have some influence on what they will or will not do. In this case,

    policy was followed by diligent, if meandering, promotional work by NABARD.

    The policy change about a decade ago by RBI to allow banks to lend to SHGs was

    initially followed by a seven-page memo by NABARD to all bank chairmen, and

    later by sensitisation and training programmes for bank staff across the country.

    Several hundred such programmes were conducted by NGOs alone, each

    involving 15 to 20 bank staff, all paid for by NABARD. The policy push was

    sweetened by the NABARD refinance scheme that offers much more favourable

    terms (100% refinance, wider spread) than for other rural lending by banks.

    NABARD also did some system setting work and banks lately have been given

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    market and are actively using SHGs as entry points. Some amount of free-riding is

    taking place here by companies, for they are using channels which were built at a

    significant cost to NGOs, funding agencies and/or the government.

    On the whole, the economic attractiveness of microfinance as a business is

    getting established and this is a sure step towards mainstreaming. We know that

    mainstreaming is a mixed blessing, and one tends to exchange scale at the cost of

    objectives. So it needs to be watched carefully.

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    Issues in Microfinance

    Sustainability

    The first challenge relates to sustainability. MFI model is comparatively

    costlier in terms of delivery of financial services. An analysis of 36 leading MFIs

    by Jindal & Sharma shows that 89% MFIs sample were subsidy dependent and

    only 9 were able to cover more than 80% of their costs. This is partly explained by

    the fact that while the cost of supervision of credit is high, the loan volumes and

    loan size is low. It has also been commented that MFIs pass on the higher cost of

    credit to their clients who are interest insensitive for small loans but may not be

    so as loan sizes increase. It is, therefore, necessary for MFIs to develop strategies

    for increasing the range and volume of their financial services.

    Lack of Capital

    The second area of concern for MFIs, which are on the growth path, is that they

    face a paucity of owned funds. This is a critical constraint in their being able to

    scale up. Many of the MFIs are socially oriented institutions and do not have

    adequate access to financial capital. As a result they have high debt equity ratios.

    Presently, there is no reliable mechanism in the country for meeting the equity

    requirements of MFIs. The IPO issue by Mexico based Compartamos was not

    accepted by purists as they thought it defied the mission of an MFI. The IPO also

    brought forth the issue of valuation of an MFI.The book value multiple is currentlythe dominant valuation methodology in microfinance investments. In the case of

    start up MFIs, using a book value multiple does not do justice to the underlying

    value of the business. Typically, start ups are loss making and hence the book

    value continually reduces over time until they hit break even point. A book value

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    multiplier to value start ups would decrease the value as the organization uses up

    capital to build its business, thus accentuating the negative rather than the positive.

    Financial service delivery

    Another challenge faced by MFIs is the inability to access supply chain.

    This challenge can be overcome by exploring synergies between microfinance

    institutions with expertise in credit delivery and community mobilization and

    businesses operating with production supply chains such as agriculture. The latter

    players who bring with them an understanding of similar client segments, ability to

    create microenterprise opportunities and willingness to nurture them, would be

    keen on directing microfinance to such opportunities. This enables MFIs to

    increase their client base at no additional costs.

    Those businesses that procure from rural India such as agriculture and dairy often

    identify finance as a constraint to value creation. Such businesses may find

    complementarities between an MFIs skills in management of credit processes and

    their own strengths in supply chain management.

    ITC Limited, with its strong supply chain logistics, rural presence and an

    innovative transaction platform, the e-choupal, has started exploring synergies

    with financial service providers including MFIs through pilots with vegetable

    vendors and farmers. Similarly, large FIs such as Spandana foresee a larger role

    for themselves in the rural economy ably supported by value creating partnerships

    with players such as Mahindra and Western Union Money Transfer.

    ITC has initiated a pilot project called pushcarts scheme along with BASIX (a

    microfinance organization in Hyderabad). Under this pilot, it works with twenty

    women head load vendors selling vegetables of around 10- 15 kgs per day. BASIX

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    extends working capital loans of Rs.10,000/- , capacity building and business

    development support to the women. ITC provides support through supply chain

    innovations by:

    1. Making the Choupal Fresh stores available to the vendors, this avoids the hassle

    of bargaining and unreliability at the traditional mandis (local vegetable markets).

    The women are able to replenish the stock from the stores as many times in the

    day as required. This has positive implications for quality of the produce sold to

    the end consumer.

    2. Continuously experimenting to increase efficiency, augmenting incomes and

    reducing energy usage across the value chain. For instance, it has forged a

    partnership with National Institute of Design (NID), a pioneer in the field of

    design education and research, to design user-friendly pushcarts that can reduce

    the physical burden.

    3. Taking lessons from the pharmaceutical and telecom sector to identify

    technologies that can save energy and ensure temperature control in push carts in

    order to maintain quality of the vegetables throughout the day. The modelaugments the incomes of the vendors from around Rs.30-40 per day to an average

    of Rs.150 per day. From an environmental point of view, push carts are much

    more energy efficient as opposed to fixed format retail outlets.

    HR Issues

    Recruitment and retention is the major challenge faced by MFIs as theystrive to reach more clients and expand their geographical scope. Attracting the

    right talent proves difficult because candidates must have, as a prerequisite, a

    mindset that fits with the organizations mission.

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    Many mainstream commercial banks are now entering microfinance, who are

    poaching staff from MFIs and MFIs are unable to retain them for other job

    opportunities.

    85% of the poorest clients served by microfinance are women. However, women

    make up less than half of all microfinance staff members, and fill even fewer of

    the senior management roles. The challenge in most countries stems from cultural

    notions of womens roles, for example, while women are single there might be a

    greater willingness on the part of womens families to let them work as front line

    staff, but as soon as they marry and certainly once they start having children, it

    becomes unacceptable. Long distances and long hours away from the family are

    difficult for women to accommodate and for their families to understand.

    Microinsurance

    First big issue in the microinsurance sector is developing products that really

    respond to the needs of clients and in a way that is commercially viable.

    Secondly, there is strong need to enhance delivery channels. These delivery

    channels have been relatively weak so far. Microinsurance companies offer

    minimal products and do not want to go forward and offer complex products that

    may respond better. Microinsurance needs a delivery channel that has easy access

    to the low-income market, and preferably one that has been engaged in financial

    transactions so that they have controls for managing cash and the ability to track

    different individuals.

    Thirdly, there is a need for market education. People either have no information

    about microinsurance or they have a negative attitude towards it. We have to

    counter that. We have to somehow get people - without having to sit down at a

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    table - to understand what insurance is, and why it benefits them. That will help to

    demystify microinsurance so that when agents come, people are willing to engage

    with them.

    Adverse selection and moral hazard

    The joint liability mechanism has been relied upon to overcome the twin

    issues of adverse selection and moral hazard. The group lending models are

    contingent on the availability of skilled resources for group promotion and entail a

    gestation period of six months to one year. However, there is not sufficient

    understanding of the drivers of default and credit risk at the level of the individual.

    This has constrained the development of individual models of micro finance. The

    group model was an innovation to overcome the specific issue of the quality of the

    portfolio, given the inability of the poor to offer collateral. However, from the

    perspective of scaling up micro financial services, it is important to proactively

    discover models that will enable direct finance to individuals

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    SKS Microfinance Ltd.

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    Research Objective :

    Objective of this research is to study the performance of SKS

    microfinance Ltd in financial terms and also the strategy adopted by the firm to

    mitigate the various risks. It also covers various aspects of Microfinance industry

    with respect to the SKS Microfinance Ltd.

    Research methodology :

    The methodology adopted in this research work is is both , Analytical and

    financial calculation. Various Risk factors are considered which arises from

    different area of business and their impact are analyzed. Through financial ratios,

    the performance of the firm is calculated and interpreted. Study of business

    activities is done based on the historical data of the firm. These data consists of

    their Operations, Product Structure and Financial statement. This research consists

    of following heads.

    a) Study of Company Profile.

    b) Data Collection from various Sources.

    c) Financial Calculations.

    d) Interpretation of calculation.

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    Company Profile

    SKS Microfinance is the largest microfinance institution in India and is

    widely considered one of the fastest growing microfinance institutions worldwide.

    The company was founded in 1998 and transitioned from a non-profit to non-

    banking financial company (NBFC) in 2005.

    SKS model is based on the highly successful Grameen Banks Joint

    Liability Group model of lending, where the company provides small value,

    collateral-free loans for income generation to poor women in groups. According to

    Mix Market, the average loan balance is US$166, and the annual effective interest

    rate varies between 26.7% and 31.4%. This model has proven extremely

    successful with over 99% repayment rates due to group model, which ensures

    credit discipline through mutual support and peer pressure. As of March 31, 2010,

    SKS had 6.78 million women borrowers with total lifetime disbursements worth

    more than US$ 3 billion.

    Since its founding, SKS has expanded into 19 states in India and has grown

    to 2,029 branches. The company currently employs over 21,000 individuals.

    During FY2010, the organization recruited and trained 700 staff, opened 55

    branches, and enrolled 200,000 new SKS members each month.

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    Operational Highlights

    A critical component of SKS operational effectiveness is its use of

    technology. As this business model requires millions of transactions across a

    diverse geography, SKS has developed a sophisticated technology platform.

    HDFC Securities states that this tool allows simplified data entry, improved

    accuracy and efficiency of loan collection, and improved fraud detection. Further,

    the collected information allows for superior product development and

    management decision making. In addition to its operational success, SKS has

    proven itself as a profitable organization. In FY2010, the Company had total

    revenues of 9582.03 million and Profit After Tax (PAT) of 1739.5 million. Its

    PAT has a CAGR of 247% over the last three years. This figure is particularly

    impressive given SKS enormous growth. In July 2010, SKS became the first MFI

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    to become a public company in India. According to the Consultative Group to

    Assist the Poor (CGAP), SKS floated a 23.3% stake on the Bombay and National

    Stock Exchanges for 16202.20 million, of which 1775.26 million was new capital.

    The deal was 13 times oversubscribed at the top of its price band. While this IPO

    has given the industry credibility, it has also drawn an enormous amount of

    criticism due to its business model of earning profits from the poor.

    SKS Product Structure

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    In addition to being a for-profit company, SKS also has a social mission. In

    its 2009-2010 Annual Report, it states: Our mission is to eradicate poverty. We

    do that by providing financial services to the poor and by using our channel to

    provide goods and services that the poor need. The organization attempts to

    support this mission through both its innovative financial services and its

    relationship with its sister organization, SKS Society. While this mission is

    admirable, many wonder if the Company will be able to satisfy both its

    stockholders goals and its original social purpose. The Company is listed on the

    Bombay Stock Exchange (BOM) and the National Stock Exchange (NSE) under

    the ticker SKSMICRO

    Risks and Mitigation at SKS Microfinance:

    Leadership Risk

    Explanation Mitigation

    SKS s leader, Vikram Akula, has been a

    critical part of the organization s success. At this point, it does not appear that aviable leader has been identified tocontinue SKS work should something happen to him.

    SKS' mitigation of this issue is unknown.

    Regulatory Risk -

    Explanation Mitigation

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    A key factor of SKS ability to receive low interest loans is India's priority sectorlending requirements. A change in thisregulation could be damaging.

    Additionally, a forced reduction in MFIinterest rates could also harm SKS

    profitability

    SKS has temporarily attempted to protectitself from interest rate regulationsthrough a stated goal of decreasing itscurrent rates by a couple of percentage

    points. Additionally, it has more generallytried to compete regulatory risk throughtransparent processes and informationflows.

    Credit Risk

    Explanation Mitigation

    This type of risk is the potential negativeeffects on earnings or capital from

    borrower's late and non-payment ofloans.

    SKS' model of group lending attempts tomitigate non-payment due to mutualsupport and peer pressure. SKS has alsoimplemented screening and monitoring

    processes.

    Operational Risk

    Explanation Mitigation

    Operational risk results in loses frominadequate or failed internal processes. Akey issue for SKS is fraudulent activity

    by its own employees. Additional risksin this area could occur from naturaldisasters and other external issues.

    SKS has attempted to create appropriateinternal controls to safeguard itsoperations. In particular, it hasestablished the Enterprise RiskManagement framework to ensure clearaccountability and facilitate risk planningactivities.

    Market Risk

    Explanation Mitigation

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    As a financial intermediary, the mainsource of market risk is interest rate risk.More generally, market risk arises from

    changes in value of financialinstruments.

    SKS continuously monitors moneymarkets and updates its portfolio asnecessary. Additionally, the Company

    has gone outside traditional microfinancesources to ensure a better credit spread.

    Portfolio Risk

    Explanation Mitigation

    Through a lack of geographic and/orproduct diversification, SKS could faceissues related to portfolio risk.

    SKS currently operates in 19 differentstates and has multiple sources ofrevenue.

    Competition Risk

    Explanation MitigationAs the microcredit market is estimatedat US$50 million, the entry of new

    players as well as growth of currentcompetition is expected.

    SKS believes that its position as themarket leader will allow it to competeeffectively. It will utilize its strong

    brand, innovative products, andextensive distribution network.

    Political Risk -

    Explanation Mitigation

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    India is a highly politicizedenvironment. Political changes couldthen occur that negatively affect SKS'ability to provide its services in a

    profitable manner.

    SKS attempts to mitigate this riskthrough close relationships with villageand state leadership. Staff is also trainedfor a coordinated response in case of an

    issue.

    Valuation :

    Valuation based on comparative analysis is the most appropriate valuation

    methodology for SKS given its straightforward approach and existence of

    comparable organizations. Additional a discounted cash flow analysis would have

    been difficult to create given the Companys uncertain future cash flows. Two

    types of analysis were completed. They include:

    (1) Price to book value ratio.

    (2) Price to earnings ratio.

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    Price to Book Value (P/BV)

    This ratio is used to compare a stocks market value to the book value of

    equity (or the difference between book assets and book liabilities). It is calculatedthrough dividing the current stock price by the latest quarters equity book value

    per share. This ratio can be used to identify whether a stock is over or under

    valued. This indicator is closely tied to the return on equity, as this value is key

    measure of growth. A high P/BV with a low ROE is a sign that a stock is

    overvalued. Additionally, highly leverage can distort this ratio.

    Utilizing FY2010 figures and a current stock price from October 15, 2010,

    the P/BV is 6.27 and 7.53 post dilution.

    Calculation For P/BV

    P/B = Market cap / (BV of assets - BV of liabilities)

    Where,

    Market capitalization = shares outstanding * market price per share

    Book value of equity = book value of assets - book value of liabilities

    Hence ,

    Market capitalization = 1133.10 * 53.01

    = 60065.63

    Book value of equity = 40552.01 30971.80

    = 9580.27P/BV (Basic) = 60065.63 / 9580.27

    = 6.269

    P/BV (diluted) = 1133.10 * 63.64 / 9580.27

    = 7.53

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    Average

    Stock

    Price

    (Rs.)

    Book

    Assets

    Book

    Liabilities

    Net

    Equity

    Share

    Number

    (Basic)

    Share

    Number

    (Dilluted)

    P/BV

    (Basic)

    P/BV

    (Dilluted)

    1,133.10 40,552.07 30,971.80 9,580.27 53.01 63.64 6.27 7.53

    Price to earning Ratio (P/E) -

    This ratio is used to compare a stocks market value to the per-share

    earnings. While this ratio can be helpful to understand how investors view the

    companys future earnings (i.e. a high P/E means investors expect high earnings

    growth), it is more useful when compared to other companies within the same

    industry. This ratio is often referred to as the multiple, because it represents how

    much an investor is willing to pay for each rupee of earnings. One important issue

    to note is that earnings are based on accounting figures and can be manipulated.

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    Utilizing FY2010 figures and a current stock price from October 15, 2010,

    the P/E is 34.53 and 41.45 post dilution.

    Calculation for P/E Ratio

    P/E Ratio = Price per Share/Annual Earnings Per Share

    Annual Earnings Per Share = PAT / Number of Shares Outstanding.

    From Balance sheet

    PAT = 1739.54 M

    No of shares outstanding = 53.01(Basic ) and 63.64 ( Diluted )

    EPS = (Basic) and (diluted)

    = 32.82 ( Basic ) and 27.33 ( Diluted )

    P/E = 34.53 and 41.45

    Average

    Stock

    Price

    (Rs.)

    Net

    Profit

    After

    Tax

    Share

    Number

    (Basic)

    Share

    Number

    (Dilluted)

    Earnings

    per

    Share

    (Basic)

    Earnings

    per

    Share

    (Dilluted)

    P/E

    (Basic)

    P/E

    (Dilluted)

    1,133.10 1,739.54 53.01 63.64 32.82 27.33 34.53 41.45

    Analysis and Interpretation:

    This P/BV ratio is not in line with the Companys ROE. SKS current ROE

    commands a valuation of 2x book value, which would reduce the stocks value by

    approximately 75%. In addition, also believes P/BV is not in line with

    comparables. For example, NBFCs usually have P/BVs of 2-2.5x, public sector

    banks 1-2x, and private banks 2.5-4x. While MFIs have traded at higher multiples

    due to higher returns ratios, SKS ROE is in line with domestic NBFCs and banks.

    In contrast to these viewpoints, the high P/BV is justified given SKS unique

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    business model, its high growth potential due to the supply-demand gap, and a

    sustainable ROE of 20%.

    Similar to the P/BV, CGAP believes that P/E valuation is not in line with

    SKS financials. Looking at similar companies, SKS diluted valuation of over 40

    times exceeds Compartamos valuation (26 times) despite the fact that

    Compartamos ROE was more than double that of SKS. It is recommended that its

    investors avoid SKS IPO, because while its strong growth prospects justify higher

    P/E ratios, SKS high leverage ratios, exposure to interest rate risk, and restricted

    shareholders rights made the issue unattractive.

    Findings:

    SKS historical financials are very impressive. The Companys income,

    expenses, and net profit are growing in line with some efficiency gains as income

    is growing slightly faster than expenses. This is particularly impressive given the

    rapid expansion during these years and is likely based on their ability to

    successfully replicate their model without additional costs.

    While SKS growth is impressive, a fundamental mismatch exists between

    its current assets and current liabilities, which have lead to absurdly high Current

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    Ratios. This situation is due to the fact that all loans granted by the bank are for

    less than a year (current), yet the bank is being funded by long-term debt.

    Additionally, its leverage ratios are extremely high (averaging 80%). This ability

    to take on debt is based on current government regulations mandating that banks

    lend to priority sectors. Due to the high leverage, the return on equity is quite high

    while the return on assets overall is very low.

    In almost all analyst reports, valuations in advance of the IPO were seen as

    high. A report by Indiabulls further claims that SKS is an example were a great

    company has been confused with a great investment opportunity, asserting that the

    excitement over SKS IPO has caused a large overvaluation in the stock. If futuregrowth is not achieved (which is already factored into the high price of the stock),

    the value of the stock could be negatively affected. It should be noted that several

    analysts such as Way2Wealth justified their valuations due to superior growth

    prospects and higher margins and return ratios.

    Due to Indias regulatory environment, SKS has access to low-interest debt

    financing. The Companys debt to equity ratio remains high, and over leveraging

    is a major concern. Due to the need to continue its phenomenal rate of growth,

    SKS could be incentivized to over lever in order to attain the expected return on

    equity. Further, according to Microsec, 55.8% of SKS loans can be recalled at any

    time. This situation adds additional risk to SKS operations.

    SKS management decisions have faced a great deal of scrutiny since the

    IPO. On October 4, 2010, SKS announced that the CEO, Suresh Gurumani, had

    been fired. Many view this action as inappropriate and occurring too soon after the

    IPO. Further, due to a Security and Exchange Board of India (SEBI) investigation,

    the newly appointed CEO, M. R. Rao, cannot make any major decisions without

    board approval until SEBI has reached a final decision. Additionally, a rash of

    suicides linked to microcredit lending has put SKS in the spotlight. Critics have

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    questioned SKS business model, which profits from the poor, as well as

    perceptions that interest rates are too high. Further issues could damage SKS

    brand as well as its plans to quickly expand.

    Recommendation :

    While SKS cost structure is low by international standards, it is not in line

    with its Indian peers. The Companys operating expense ratio (operating expense

    divided by average loan portfolio) is 10.2%. This figure is high given a 6.4%

    average of the largest five Indian MFIs. While this high cost structure can be

    explained by SKS rapid growth, it provides an opportunity for cost savings.

    Through further technological advances and process improvements, SKS canreduce its operating expenses and increase its margins.

    As seen in the Industry Analysis, the Indian market has a clear gap between

    the current microfinance loans (200 M) and the demand for them (2379.5 M).This

    unmet demand provides an enormous opportunity for SKS. Through leveraging its

    current brand, innovative products, and extensive distribution networks, it can

    capture this demand and provide value both its stockholders and the wider Indian

    population.

    Annexure

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    Bibliography :

    Debt and Investment Survey, GOI

    Rural labor enquiry report on indebtedness among rural labor households. All India Debt and Investment Survey.

    Paper on SKS microfinance by LAD consulting.

    SKS Microfinance, Annual Report 2009-2010.

    IIFL: RHP, India Infoline Research.

    Rediff money