Topic :

EMOT IONS

AND

MOODS

Emotions & Moods

Submitted to : Mr Hafiz Farhan

Group Presentation by:Saniah Saleem Rao (09)

Sobia Iqbal (11) Iram Aziz (04)

Class BBA 5th Department of management science

The islamia University of Bahawalpur Sub Campus : Bahawal Nagar

What is Affect? Affect is a broad range of feelings that people experience.

Affect

Emotions

Moods

What are emotions and moods?

Emotions are intense feelings that are directed at someone or something.

Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.

Difference1. Emotions are Action oriented.

2. Moods are cognitive in nature.

Causation Emotions are caused by specific event.

Cause of mood is often general & unclear.

Expression Emotions are accompanied by distinct facial

expression.

Moods are generally not indicated by distinct expressions.

The Structure of Mood High negative affect High positive affect Low negative affect Low positive affect

Function of emotionso Do Emotions Make Us Irrationalo Do Emotions Make Us Ethical o Social and culture emotions

Source of Emotions and Mood

Personality Affect intensity Day & time of week Weather Exercise

Source of Emotions and Mood Stress Social Activities Illusory correlation

age Sleep

Gender

Emotional labor Emotional labor refers to the process by which workers are expected to manage their feelings in accordance with organizationally defined rules

and guidelines.

impact emotionallabor has on employees

emotional dissonance Felt emotions

displayed emotions