Emotional Intelligence and Its Role in Education

(Resource Person)Dr.Shazia Zamir

Today’s Training Will Help You

Understand emotional intelligence and it’s importance in education.

Recognize important competencies you can work on to increase your level of emotional intelligence.

Listen to and employ your emotions for better decision making.

Use your energy and enthusiasm to motivate others

Emotions of the present moment

Happy, Depressed, Surprised, Anxious, Angry, Creative Content, Sad, Shocked, Fearful, Enraged, Imaginative Ecstatic, Suicidal, Dumbfounded, Worried, Sarcastic

Resourceful Other-------------------

"Intelligence, as a hypothetical construct and global capacity of the individual to act purposefully, to think rationally, and to deal effectively with his environment”

Role of IQPredicts school grades relatively wellDoes not predict success in lifePredicts job successCulture-bound, Gender Bias, Racial controversiesGets you in the doorProfessional schools (medicine, dentistry, law)Can help you get hired (Harvard MBA)---------------------------

What is Intelligence?

Emotion + Intelligence = Emotional Intelligence

Emotion is defined as a complex state of feeling that results in physical and psychological changes that influence thought and behavior.

As emotion is an important aspect of one’s’ life and its disturbance creates fears, worries, anxieties, annoyance, anger, resentment and irritability and makes it hard to achieve the desired goal.

There is an intelligence based on emotion, and people who have this capacity are less depressed, healthier, more enjoyable, and have better relationships

Emotional Intelligence A form of social intelligence that involves the

ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.

• EI is sometimes referred as “people smarts” and a very important personal attribute.

Emotional IntelligenceEI is a form of intelligence Ability to think about emotions Ability to think with emotions To help you cope and grow well

Five main Clusters of Emotional IntelligenceSelf-AwarenessSelf-ManagementSocial AwarenessSocial SkillsEmpathy

Why EI?

EDUCATING THE HEART IS AS IMPORTANT AS EDUCATING THE MIND

EI: An Essential Part of Whole Person

What is the Difference between IQ & EQ?

IQ ensures your success in school EQ ensures your success in life Suppose you find out about a problem at your office. You

know the facts and the reason behind the failure. That is your IQ

When you use these to motivate your employees, that’s your EQ.

If you know the facts, but are unable to empathize with your employees, berate and de motivate them, you have a low EQ.

When you try to convince someone by facts alone, it shows your IQ, but when you appeal to his emotions and reason together with the use of facts, that’s your EQ!

The Five Essential Competencies of Emotional Intelligence

• Self-Awareness

• Self-Regulation

• Self-Motivation

• Empathy

• Effective Relationships

Relate to Ourselves

Relate to Others

Self-Awareness

Self-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.The key in this area is the ability to be critically self-reflective.

Self-Management

Self-management – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.

Social Awareness

Social awareness – managing relationships to move people in the desired direction

Empathy

An ability to feel and see the world from another’s perspective by building a mental understanding of others in your own mind and take an active interest in their concerns.

Relationship Management

The ability to listening and sending clear, convincing and well-tuned messages, the proficiency in initiating new ideas and leading people in a new direction

Goleman’Model of Emotional Intelligence

Identifying Emotions: identify emotions in faces , pictures, voices, and cultural artifactsUsing Emotions to Facilitate Thought: the ability to use emotions to facilitate various cognitive activities and use emotions to solve problemsUnderstanding Emotions: figure out what makes people “tick”Managing Emotions: make optimal decisions

Ability Model By Mayer-Salovey-Caruso

Identifying Emotions in Faces (MSCEIT)

1 2 3 4 5

1. No Happiness 1 2 3 4 5

No Fear

ExtremeHappiness

ExtremeFear

How much is each feeling below expressed by this face?

1. Happiness

1 2 3 4 5

2. Sadness

How much is each feeling expressed by this picture?

What mood(s) might be helpful to feel when meeting in-laws for the very first time?

a. tension 1 2 3 4 5

b. surprise 1 2 3 4 5

c. joy 1 2 3 4 5

Not Useful Useful

Ability Generate an emotion and solve problems with that emotionHow the Ability May Be Used ? Creating the right feeling to assist in problem solving, communicating a vision, leading people.

Tom felt anxious, and became a bit stressed when he thought about all the work he needed to do. When his supervisor brought him an additional project, he felt_______________.

a. overwhelmedb. depressedc. ashamedd. self-consciouse. nervous

Ability Understand the causes of emotionsHow the Ability May Be Used Being able to predict how people will emotionally react.

How to Enhance EI?Emotional Literacy: refers to convert the feelings of fear, aggression, and anger, into hope, courage and willing

cooperation. (practice or by stimulation technique)

Pressure Handling: Achievement oriented behavior creates an unwanted pressure on child’s mind which influences the emotional state of mind of a person.(help of humor, self confidence and self management)

Parental Guidance: the foundation to students’ emotional

behavior was laid at the age of 3-15.

Reflective practice: deep thoughtful process to understand and mastery into one’s life.

Strategies to Tackle Classroom Emotional Problems

Self awareness- Understand your strengths and weaknesses.

Prepare and structure your class delivery. Self management- Be on time for classes, be fair- use

very fair guidelines in assessments so that the students realize why they are getting low or high scores.

Self regulation and Social skills - Plan surprises and rediscovery.

Keep evidence of classroom activities.Understand the needs of the students- personal and

academic.Build relations- Develop a relationship with your

students, Emphasize competencies like sincerity, hard work, leadership and other co-curricular activities.

A technology for humanising education

Nothing to do with ICT!!!The quality of the human relationships in the classroom

is central to good teachingTeachers need to value students, tune into them, show

them empathy and communicate very positively with them

Teachers are more successful if they know their pupils very well and treat them as human beings in valuing relationships, rather than as pupils to be taught a set curriculum

Designed a whole set of teacher behaviours in class both to analyse classroom relationships and to support teachers in using a more empathic approach

What is Social & Emotional Learning?

social & emotional learning

Self- awareness

Social awareness

Relationship Skills

Responsible decision-making

Self-management

Recognizing one’s emotions and values as well as one’s strengths

and limitations

Making ethical, constructive

choices about personal

and social behavior

Forming positive relationships, working in teams, dealing

effectively with conflict

Showing understanding and empathy for others

Managing emotions andbehaviors to

achieve one’s goals

Activity

Why do some people with high IQ fail in life, while others with moderate IQ succeed?

Some of the Applications of the EI Recruiting high

performers Retaining high

performers Teambuilding Managing diversity Leadership

development Coaching Performance

management

Risk management Self development Change management Re-shaping culture Stress management Career planning -------------------

Effects of Intelligence (EI) on Career Success

“IQ” “EI”

CAREERADVANCEMENT

LOW “EI”

CAREER DERAILMENT

ADDING THE TOOLS TO THE TOOLBOX

•CLEAR COMMUNICATION•EMPATHY•SELF AWARENESS•DECISION MAKING•PROBLEM SOLVING•SHARING•PATIENCE•LISTENING

• CARING

• GETTING ALONG WITH OTHERS

• GENTLENESS

• DETERMINATION

• SELF MOTIVATION

• SELF CONTROL

• ----------------------

Role of Emotional Intelligence in Education

Emotional Intelligence and Social Emotional Learning at

School:Empathy (feeling cared for) Accountability (sense of follow-through) Respect (considerate behavior) Trust (belief in the people and institution.). A positive school culture leads to school’s overall success on all fronts….especially academic success.EI helps children to face the tests of life and NOT a life of tests!

Role of Emotional Intelligence in Education

Psychological and physical well-being (anxiety, depression, blood pressure, suppress the immune system, increase the risk of heart attack and stroke).

Academic performance as well as job performance Ability to face the state of frustration in exams Job satisfaction Mood regulation Control on the inner self and feelings To make the person an optimistic one Healthy relationship at work, academic and in personal life

Role of EI in Education

Feelings matter in school, at work and at home.School is generally designated as the prime location for

the promotion and further teaching of emotional intelligence.

avoiding risk behaviorsDecrease in violent behavior stronger friendships staying in school… higher graduation rates less disruptive behavior; fewer discipline problems improving health, happiness and life success ------------------

How to control emotions?Step 1: Recognize and Accept that You Are in Control of Your EmotionsStep 2: Identify the Reasons for Emotional Outbursts1.Love of world2.Lack of proper nutrition3.Lack of proper sleepStep 3: Take Positive Action to Manage Your Emotions1.Counsel yourself2.Take control of your mind3. Remember Allah4.Practice forgiveness5.Follow the seerah6.Manage your time7. Always communicate honestlyStep 4:Accept

Emotions and IslamProphet(PBUH)said:“A strong man is not one who physically overpowers others. A strong man is one who controls himself when angry.” (Related by Al-Bukhari, Muslim, Abu Dawood and Ahmad).

" None of you is a muslims until he loves for his brother what he loves for himself"(SAHIH BUKHARI)

Love (hubb) Hope (raja, amal), Elation (suruur, farah) Fear (khawf), Rage and aggression (ghadhab), Hate (kurh)

IQBAL AND EI

Class Activity

Empathy : Do you apply empathy to your colleagues, students, boss and family members?

Education Goals

Raise Academic

PerformanceAnd Improve Children’s

Well-being

Conclusion

Educating the mind without educating the heart is No education at all-Aristotle