Leading and Serving with Emotion Intelligence

EMOTIONAL INTELLIGENCE

2005 Paula Nailon

During this session, you will… …learn about the elements of

emotional intelligence. …learn how they are directly

related to skills educators use daily in their jobs, and

…learn how to increase your own EQ.

2005 Paula Nailon

Daniel Goleman, Author Emotional Intelligence Working with Emotional

Intelligence Primal Leadership - Realizing

the Power of Emotional Intelligence

Paula Nailon, U. of Arizona Rogers College of Law

Resources:

2005 Paula Nailon

The Research:

In every field, your EQ (emotional quotient)

is 2 times as important as your cognitive abilities.

(Goleman, 1998)

2005 Paula Nailon

The Research:

Almost 90% of success in leadership is attributable

to EQ.

(Goleman, 1998)

2005 Paula Nailon

The Big Picture:

Emotional Competencies are: Independent Interdependent Hierarchical

2005 Paula Nailon

25 competencies Divided into 5 dimensions:

Personal Competence: Self Awareness Self Management MotivationSocial Competence: Empathy Social Skills

2005 Paula Nailon

Personal Competence

Self-Awareness Self-Management Motivation

2005 Paula Nailon

Self-Awareness

Personal Competence

Self-Awareness Emotional Awareness Accurate Self-

Assessment Self-Confidence

Self-ManagementMotivation

2005 Paula Nailon

Self-ManagementPersonal Competence

Self Management Self-Awareness Self Control Emotional

Awareness Trustworthiness Self-Assessment

Conscientiousness Self-Confidence

Adaptability Innovation Motivation

2005 Paula Nailon

MotivationMotivation Self-Awareness Achievement Drive Emotional

Awareness Commitment Self-Assessment Initiative Self-Confidence Optimism

Self Management Self Control Trustworthiness Conscientiousness Adaptability Innovation

2005 Paula Nailon

Social Competence

EmpathySocial Skills

2005 Paula Nailon

EmpathySocial Competence

Empathy

Understanding Others Developing Others Service Orientation Leveraging

Diversity Political

AwarenessSocial Skills

2005 Paula Nailon

Social SkillsSocial Competence

Empathy Social Skills Understand Others Influence Developing Others Communication Service Orientation Conflict Management Leveraging Diversity Leadership Political Awareness Change Catalyst

Building Bonds

Collaboration/Cooperation Team Capabilities

Emotional Intelligence MapSelf-Awareness Empathy Emotional Awareness Understand Others Accurate Self-Assessment Developing Others Self-Confidence Service OrientationSelf Management Leveraging Diversity Self Control Political Awareness Trustworthiness Social Skills Conscientiousness Influence Adaptability Communication Innovation Conflict ManagementMotivation Leadership Achievement Drive Change Catalyst Commitment Building Bonds Initiative Collaboration &

Cooperation Optimism Team Capabilities

2005 Paula Nailon

2005 Paula Nailon

How to Increase Your EQ Conduct a “personal inventory.” Analyze the setting & identify

skills needed. Enlist trusted friends. Focus on a few competencies. Practice, practice, practice. Be observant and reflective. Don’t expect immediate results. Learn from your mistakes. Acknowledge your successes.

Self Assessment The purpose of this self-evaluation is to

measure your tendencies and abilities within various areas of emotional intelligence. The Emotional Intelligence Self-Evaluation measures five areas of emotional intelligence including: – Emotional Awareness – Managing One’s Emotions – Self-Motivation – Empathy – Coaching Others’ Emotions (Social Skills)

Read and discuss the scenario assigned to your team.

Think and decide how this situation can be resolved.

Assign each person on your team a role to play, for example, one teacher, two parents, one student; or teacher, parent, principal and student.

Present your plan to the class in the form of a skit.

Now Put Your EQ to Use…