Emotional Intelligence

SAAD HASSAN SAAD HASSAN

BSCS 2 EVEBSCS 2 EVE

What is anWhat is an Emotion?Emotion?

A moving of the mind or soul;A moving of the mind or soul;

excitement of the feelings,excitement of the feelings,

whether pleasing or painful;whether pleasing or painful;

Disturbance or agitation of mind caused by aDisturbance or agitation of mind caused by a

specific exciting cause and manifested byspecific exciting cause and manifested by

some sensible effect on the bodysome sensible effect on the body

Types of EmotionsTypes of EmotionsHappinessHappiness - - Happiness is a Happiness is a positivepositive emotion. emotion. It is an expression of pleasure,It is an expression of pleasure, contentment, good-luck or contentment, good-luck or good fortune. good fortune.

SurpriseSurprise -An expression used when -An expression used when

something unexpected or sudden occurs.something unexpected or sudden occurs.

It is It is positivepositive emotion emotion DisgustDisgust – Disgust is a strong feeling of – Disgust is a strong feeling of dislike. It is Negative emotion.dislike. It is Negative emotion.

FearFear -A feeling that something -A feeling that something dreadful or dangerous is about dreadful or dangerous is about to happen. It is Negative emotion.to happen. It is Negative emotion.

AngerAnger -Anger is a strong feeling -Anger is a strong feeling of annoyance andof annoyance and displeasure. It is Negative emtion.displeasure. It is Negative emtion.

SadnessSadness : The state of being sad, unhappy, : The state of being sad, unhappy, sorrowful, or mournful.It is Negative emoton.sorrowful, or mournful.It is Negative emoton.

Emotional IntelligenceEmotional Intelligence

• Emotional Emotional Intelligence is the Intelligence is the dimension of dimension of intelligence intelligence responsible for our responsible for our ability to manage ability to manage ourselves and our ourselves and our relationship with relationship with others.others.

Emotional IntelligenceEmotional Intelligence

• Emotional Intelligence doesn't mean being Emotional Intelligence doesn't mean being soft – it means being intelligent about soft – it means being intelligent about emotions – a different way of being smart. emotions – a different way of being smart.

• Emotional Intelligence explains why in-Emotional Intelligence explains why in-spite of equal intellectual capacity, spite of equal intellectual capacity, educational background,training or educational background,training or experience.experience.

Why Emotional Intelligence is Why Emotional Intelligence is necessary necessary

Help to manage effective relationship.

Help them being focussed and stay on track by remembering purpose & vision.

Working with people means working Working with people means working with Emotionswith Emotions

• When people are When people are

working at a common working at a common

place , emotions will play place , emotions will play

a role. a role.

• “ “Don’t bring your Don’t bring your

personal problems to personal problems to

work” is one variation of work” is one variation of

the argument that the argument that

emotions are emotions are

inappropriate in the inappropriate in the

workplace. workplace.

Developing EI in the workplaceDeveloping EI in the workplace

• Developing EI in the Developing EI in the

workplace means workplace means

acknowledging that acknowledging that

emotions are always emotions are always

present, and doing present, and doing

something intelligent something intelligent

with them. with them.

• People derail because People derail because

of classic emotional of classic emotional

failings, not the lack failings, not the lack

of technical skillsof technical skills

Components of Emotional Components of Emotional IntelligenceIntelligence

There are five parts to it. There are five parts to it.

Knowing what you're feeling. Knowing what you're feeling.

Managing your feelings, especially distressing Managing your feelings, especially distressing

feelings. feelings.

Self-motivationSelf-motivation

Empathy and Empathy and

Managing relationships Managing relationships

Probabilities of not having an Good Probabilities of not having an Good Emotional Intelligence and their Emotional Intelligence and their

consequencesconsequences While people have shown they can produce While people have shown they can produce

better results at workplace, many of us lack better results at workplace, many of us lack emotional intelligence.emotional intelligence.

We simply don’t know how to perceive, We simply don’t know how to perceive, understand,express and manage our understand,express and manage our emotions effectively.emotions effectively.

There are adverse consequences to have low There are adverse consequences to have low

emotional intelligence. These includes:-emotional intelligence. These includes:-

Relationship Problems

Rage in the workplace

Poor decision making capability

failure to advance in career

NeedNeed

Emotional IntelligenceEmotional Intelligence is very important is very important

for all employees as it is one of the for all employees as it is one of the

important deciding factor for relationship important deciding factor for relationship

management resulting in motivation, management resulting in motivation,

retention , self management & managing retention , self management & managing

others.others.

8 Tips to control your emotions8 Tips to control your emotions

Take 30 belly-breathsTake 30 belly-breaths

Get good knowledgeGet good knowledge

Redirect your mindRedirect your mind

Don’t forget to eatDon’t forget to eat

Ask yourself: is this useful?Ask yourself: is this useful?

Observe the feelingObserve the feeling

Stay in the presentStay in the present

Find good ways to relaxFind good ways to relax

RefrencesRefrences

www.google.comwww.google.com www.wikipedia.orgwww.wikipedia.org www.onemillionpapers.comwww.onemillionpapers.com

Thank you!Thank you!