EMERGING MODES OF BUSINESS

Presensted by,Gautam Rath, Naman Mohanty, Pranayranjan Mahala, Amitanshu Nanda

What is e-Business?

• E-business (electronic business) is the conducting of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners.

• The processes and tools that allow an organization to use Internet-based technologies and infrastructure, both internally and externally, to conduct day to day business process operations.

e-Business Types

CONSUMERS

C2C

BUSINESS

B2B

ADMINISTRATION

C2A

B2C

B2A

What is B2B Commerce?

• Stands for Business to Business as in businesses doing business with other businesses.

• On the Internet, B2B (business-to-business), is the exchange of products, services, or information between businesses.

• Can even take place between the same firm byexercising a real-time control over it's stock-in- transit

• Examples:

What is B2C Commerce?

• Stands for Business to Customers as in businesses selling products or services to end-user consumers.

• Not just selling goods online, but advertising, delivery of products, etc. also comes under this.

• B2C allows a business to be in touch with its customers aroundthe clock.

• E-commerce decreases the distance between producers and consumers. Consumers can make their purchase without entering a traditional shop.

• Examples:

What is C2C Commerce?

• Abbreviation for consumer-to-consumer commerce; that is, commerce with no middle business people

• Here, even a common man, becomes a businessman• Best for businesses with no estabilished market

mechanism, eg: selling old books.

• A consumer who has used the specific product can let other potentional customers know about the pros and cons of the product.

• Example:

What is Intra-B Commerce?

• Parties are here involved in the electronic transactions are from one given business firm

• They use 'Intranet', not the 'Internet'• They use the Interanet, for managing interactions and

dealings amongst various departments of a firm. • Leads to efficient inventory and cash management,

greater utilisation of machinery and plants, effective handling of customers, etc

• Virtual Private Network (VPN) enables employees to not come to office and work from home.

Applications of e-Business

Benefits of e-Business

• Easy to form• Global access• Easy accessiblity• Consumer friendly• Customized Products• Movement towards paperless society• Time and effort saving• Wide range of payment options

Limitations of e-Business

• Lack of personal touch• Lack of security• Tenchincal drawbakcs• Ethical concers• Requires Technical knowledge• High Risk• Shipment delay• People's resistance• Ethical fallouts

Despite the limitations, e-commerce is the way

Online Transaction

• Step 1: Finding an appropriate and reliable shopping website and registering on it.

• Step 2: Browsing the products and selecting the desired ones with the place of delivery.

• Step 3: Proceeding to the payment window and choosing a suitable mode of payment.

Step 1 Step 2

Step 3

Modes of Payment

• Cash-on-Delivery• Cheque• Net-Banking Transfer• Credit or Debit Cards• Digital Cash (Bitcoins)

Security and Safety of e-Transactions

Outsourcing

• The process of contracting out less important (i.e., non- core) business activities to external agencies that are highly specialised in those business activities.

• In outsourcing, companies contract out certain activities to other firms that specialise in them.

• Generally, non-essential activities that are contracted out.

• Activities may be outsourced to a third party.

Advantages of Outsourcing

• Focusing of attention on core activities• Quest for excellence • Cost of operation are reduced• Helps in generating employment oppurtunities• Growth through alliance

Disadvantages of Outsourcing

• Confidentiality breach• Sweat-outsourcing• Ethical concers• Resentment in the home countires

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