Emerging Leaders February 20, 2013. Becky Salerno Manager Office of Equity Assurance HCPSS.
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Transcript of Emerging Leaders February 20, 2013. Becky Salerno Manager Office of Equity Assurance HCPSS.
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Emerging LeadersFebruary 20, 2013
Welcome
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Becky SalernoManager
Office of Equity Assurance HCPSS
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What role will you have as conflicts arise in your school?
Conflict
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Conflicts…. Think of a recent or current conflict that you
have/are experiencing as a leader. Think about how you dealt/are dealing with
it. Share with a partner.
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Your style in a conflict
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Conflict Management Inventory Read each proverb and rate it using the
following scale:◦ 5 = very typical of how I act in a conflict◦ 4 = frequently typical of how I act in a conflict◦ 3 = sometimes typical of how I act in a conflict◦ 2 = seldom typical of how I act in a conflict◦ 1 = never typical of how I act in a conflict
Tally your responses on the Scoring sheet.
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Conflict Management Styles
A= Avoiding
B= Competing
C=Accommodating
D= Compromising
E=Collaborating
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Conflict Resolution
Prior to Conflict
Establish team norms or expectations.
Discuss ways to handle conflict before it occurs.
In Conflict
Understand the conflict by identifying its source.
Be a model for the team.
Have persistence and patience.
Celebrate success.
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ConflictConflict is a by-product of passion.Conflict can be both positive and
negative.People bring meaning to conflict and
that meaning is influenced by our beliefs and values.
Conflict is inevitable.
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Sources of conflict
Miscommunication/Misinformation Real or perceived differences in
needs or priorities Real or perceived differences in
values, beliefs, attitudes, and culture
Structural conditions
Great Meetings! Great Results, (Kelsey and Plumb, 2004)
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Intervening in group conflicts
Read the group. Decide whether the conflict is
impacting the group. Name it.
◦ Focus on the behavior◦ Look for a pattern of behavior◦ Listen with an open mind◦ Then react with an open mind◦ Reestablish or refocus on the norm or
guidelines◦ Meet privately
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