Emergency Recovery Plan - Morningside College · The purpose of this plan is to give guidance...
Transcript of Emergency Recovery Plan - Morningside College · The purpose of this plan is to give guidance...
Emergency Recovery Plan
Morningside Campus Safety and Security
2/20/2019
1
TABLE OF CONTENTS I. FOREWARD……………………………………………………………………………………………… 2 II. PHYSICAL PLANT ...................................................................................................................... 3 III. BUSINESS OFFICE .................................................................................................................... 6 IV. FOOD SERVICE ......................................................................................................................... 8 V. INFORMATION SERVICES ..................................................................................................... 15 VI. MEDIA COMMUNICATION ....................................................................................................... 20 VII. RESIDENCE LIFE .................................................................................................................... 21 VIII. SAFETY AND SECURITY ........................................................................................................ 24 IX. STUDENT POST OFFICE ........................................................................................................ 24 X. TELECOMMUNICATIONS ........................................................................................................ 25 XI. HICKMAN-JOHNSON-FURROW LEARNING CENTER .......................................................... 27 XII. ART GALLERY ........................................................................................................................ 36 XIII. ACADEMIC AFFIARS .............................................................................................................. 40
2
FOREWARD
The purpose of this plan is to give guidance during the recovery process after any emergency. The information provided will assist in helping ensure the continuity of the following:
1. Housing of students 2. Classes 3. Running of the college
It also ensures that we have the proper people in place and the information readily available during the most crucial time of any emergency, the recovery process. Each disaster and situation will be evaluated and certain parts of the plan may not be used at that time or used later on as needed. The Director of Campus Safety and Security and the Emergency Management Team will determine which parts of the plan will need to be implemented. The goal is to start the process even before the disaster has started. It is essential that we keep in contact with all vendors and people involved in this process to ensure we have all the proper contacts, all plans are up to date, and all people know their roles before any disaster happens. The success of any plans hinges on people being involved and also everyone knowing their roles beforehand. The quicker we get things back to normal the better it is for our entire Morningside Community.
3
PHYSICAL PLANT
I. GOAL
The goal of this physical plant plan is to provide for an emergency inspection of all buildings on campus
immediately following an emergency situation.
II. OBJECTIVE
Teams of Physical Plant personnel will inspect every building on campus for structural integrity and
utility damage that may lead to injury of campus personnel or additional building damage. Teams will
seek to stabilize utilities or provide information so that a qualified crew that can stabilize the utility can be
directed to the problem.
Any injuries encountered during this inspection will be addressed by Physical Plant personnel, to the best
of their ability, until an emergency medical crew can be directed to the location of the injury.
III. THE PLAN
We have developed various teams with the goal of having one team member from the following
departments, or expertise in the following areas on each team: carpenter, electrician, mechanical
maintenance.
The Grounds Department and Custodial Services also play key roles in this plan with all other
Physical Plant employees on emergency standby for call as needed.
A. Director of Physical Plant is basically the backup member of each group. His other major duty will
be to work with the College architect to further evaluate structural damage to the buildings they are
directed to.
B. Grounds Department & Maintenance personnel will be responsible to deliver and man barricades
on campus streets, as directed by Campus Safety and Security, to insure that unauthorized people do
not enter dangerous areas. They will also be available to remove debris from streets, sidewalks, or
other campus areas to allow the flow of traffic to return to normal. The actual plan is time sensitive.
During the day and class hours, our primary focus will be towards academic and auxiliary buildings
with residence halls and houses quickly to follow. During the evening and night hours our initial
response will be to the residence halls and houses with the auxiliary and academic buildings inspected
as quickly as we can get to them.
The center of operations is designated by the E.O.C. The location for backup will be designated by
the E.O.C. members.
4
Our plan is initiated by calling each member of the teams. Each team member reports to the designated area,
where he/she waits until at least one additional member of his/her team is present. Never is a team member
allowed to begin inspection procedures alone.
Each team is assigned a radio with which to report from every building inspected, the status of the
building and the utilities, and when they are proceeding to their next assigned building to inspect.
Information is gathered and compiled at the designated area assigned by the E.O.C. team members
and other trades persons are directed to respond as each situation dictates.
IV. BUILDING PRIORITY LIST; Monday Friday 8 A.M. to 5 P.M.
A. Area Responsibilities:
1. Mechanical: Ron Stabile, Larry Still, and Otis Boyok.
2. Custodial: Stacy Weiland
3. Grounds: Jay Malin
B. In case of an emergency in the buildings on campus, contact the following people:
Director of Physical
Plan
ELECTRICIAN
PRIMARY MECHANICAL
SECONDARY MECHANICAL
CUSTODIAL
Jay Malin 712-490-8420
Otis Boyok 712-253- 7790
Ron Stabile 712-389-5777
Larry Still 712-251-6703
Stacy Weiland 712-899-3270
V. BUILDING PRIORITY LIST; Evenings and Weekends.
A. Same as above.
5
VI. BUILDING CHECK LIST
Key:
Structural None = no observable damage
Some = damaged
Dangerous
Gas On or Off
Electricity On or Off
Water & Steam Follow-up Needed (FUN) = leaking interior or exterior
Building Structural Gas Electric Water Steam
Roadman Hall
Residence Complex
Dimmitt Hall
Conference Center
Charles City Hall
Eppley Auditorium
Klinger-Neal Theatre
Lewis Hall
H-J-F Learning Center
Walker Science Center
Olsen Student Center
Lincoln Center
Hindman-Hobbs HPER
Rosen Verdoorn Center
Alumni House
Waitt Hall
Poppen Hall
Lags Hall
Longfellow
Softball Complex Press Box
Olsen Stadium
Olsen Stadium Press Box
Olsen Stadium Fieldhouse
Facility Services Building
3800 Garretson Ave. House
3804 Garretson Ave. House
Rolfs-Buhler Hall
Krone Advising Center
6
INSTRUCTIONS:
The primary objective is to stabilize the utilities and provide information so the overall impact on
the campus can quickly be determined. This will enable manpower to be properly committed.
a. Check the structural integrity of the building. Enter the building only if it is definitely sound.
b. If condition is questionable, shut off utilities and do not enter building.
c. If the building appears sound, enter and check for broken water mains and natural gas leaks
were applicable. Shut off as needed and move on.
d. Report conditions and follow up needs while proceeding to the next building.
Business Office
I. INTRODUCTION
A. The Morningside College Business Office is located on the first floor of Lewis Hall. The staff consists of eight full-time employees and one part-time person.
B. Primary functions provided for the college by the Business Office include:
1. Human Resources 2. Payroll 3. Accounts Payable 4. Accounts Receivable 5. General Ledger 6. Treasury Management 7. Loan Administration (Perkins, McElroy & Sherman)
C. The Human Resources, Payroll, Accounts Receivable, General Ledger and the Sherman
and McElroy Loan programs are all maintained on the AIMS system and supported by the Morningside College Information Services (IS) department. The systems are regularly backed up by the Information Services (IS) department. The systems are accessed through networked computers (PCs). The Treasury Management function is conducted on U.S. Bank’s Singlepoint product. Singlepoint is web-based and can be accessed with any Internet connection from a PC. Perkins, McElroy, and Sherman Loan Administration is also web-based. ECSI is a billing agent that does the record keeping for the loan program.
7
II. STAFF
A. The Business Office staff responsible for the functions are:
Human Resources Cindy Welp Work 712-274-5114
Director of HR Home 712-277-3095
Cell 712-253-9536
Payroll Brenda Woodbury Work 712-274-5142
Payroll/Admin. Coord. Home 712-276-3182
Cell 712-389-1333
Both positions report to Ron Jorgensen Work 712-274-5128
VP, Business & Finance Cell 712-223-0283
Accounts Payable Bonnie Klienhesselink Work 712-274-5132
AP/Bus. Office Analyst Home 712-943-2931
Cell 712-253-2853
Accounts Receivable Mark Martindale Work 712-274-5263
Assistant Controller Cell 712-202-3878
General Ledger & Paul Treft Work 712-274-5221
Treasury Mgmt. Controller Cell 712-223-3097
Loan Administration Shawnna Krommenhoek
Work 712-274-5294
Bus. Office Associate Cell 712-898-3927
III. ASSESSMENT OF DISASTER
A. In the event of a disaster affecting the Business Office, the assessment will be the following steps:
1. The VP of Business & Finance will be notified by Campus Safety and
Security. 2. The VP of Business & Finance and the Controller will assess the level of
damage and determine the response required.
3. The Business Office staff will meet and outline the action necessary to resume essential operations.
IV. IMPLEMENTATION/RECOVERY
A. Work with the IS department to order PCs and printers. B. Determine a temporary “on campus” location accessible to students and employees.
8
Food Service
In the event of a disaster the following should be used as a guideline. I. ASSESSMENT
A. General Manager (or, next in charge) should access the situation at hand. If the General Manager is not available, contact the General Manager immediately. General Manager (or, next in charge) will contact Sodexo Accident Reporting to initiate insurance protocol.
B. Assessment should be made on the following areas:
1. Assess safety of staff and customers. 2. Assess structural safety/damage to the building/facility. 3. Assess the damage to equipment and facilities in the kitchen. 4. Access damage to food supplies and take note of usable items. 5. Access damage/availability of essential services: gas, water, electricity etc.
C. Based on damage and safety assessments, contact the following people:
1. The District Manager should be notified as soon as possible about the disaster and must be brought up to speed on the situation.
2. Check with D.M. on contacting Sodexo Emergency hotline and/ or Sodexo Safety Manager- Matthew Jenkins at 630-390-4020.
3. The Client Liaison should be notified of damage assessments and must coordinate immediate service needs in conjunction with the client.
II. IMPLEMENTATION
A. After damage assessments are made and recovery plan is established, contact the following:
1. Unit Staff a. Schedule as needed for service.
2. Vendors a. For food, water, and temporary staffing needs b. Coordinate orders, delivery times, and location.
3. Sodexo Support for equipment/ production. a. Buena Vista University b. Northwestern College c. Augustana University
B. Contingency menu options
1. Extreme labor shortage a. Fully prepared frozen convenience entrees b. Pre-cooked meats (i.e., roast beef, Salisbury steak, chicken breasts) c. Canned hams, tuna and chicken (for hot and cold entrees, sandwiches and
salads); canned pasta and chili d. Pre-sliced sandwich meats and cheeses e. Pre-cut produce for salads, sandwiches and entrée preparation f. Canned or frozen soups g. Frozen or canned vegetables and potatoes h. Portion control products (i.e., dressings, condiments, peanut butter,
9
spreads, cream cheese) i. Commercially baked cakes, pies, cookies, pastries, muffins, doughnuts,
scones j. Canned puddings, canned and fresh fruits, ice cream, frozen yogurt
2. Inoperable cooking equipment a. Cold sandwiches b. Salad bar, salad plates c. Commercially baked cakes, pies, cookies, pastries, muffins, doughnuts,
scones d. Canned puddings, canned and fresh fruits, ice cream, frozen yogurt e. Box cereals and snacks (i.e., bars, crackers, cookies, chips, pretzels, trail
mixes) f. Canned and bottled juices, water and soft drinks
3. Breakdown of refrigerators and freezers a. Cereals with shelf stable milk (or milk prepared from milk powder) b. Sandwiches, using shelf stable cheeses, and salad mixtures prepared
with canned ham, tuna or chicken and shelf stable mayonnaise c. Canned or fresh marinated vegetable salads and relishes d. Commercially baked cookies, cakes, fruit pies and pastries (without
cream),, muffins, doughnuts, scones e. Chips, pretzels f. Canned puddings, canned and fresh fruits g. Canned and bottled juices, water and soft drinks h. Canned or dehydrated soup i. Shelf stable portion control products (i.e., dressings, spreads, condiments)
C. Water Supply
The following procedures must be implemented when there is an interruption in the potable water supply:
1. Prevent water use. Shut off the contaminated water supply to all food service equipment, hand washing facilities, drinking fountains, and other places a person might accidentally use the unsafe water.
2. Contact regulatory agency. If there has been or will be a loss of water for more than four hours, contact your regulatory agency for concurrence with these emergency guidelines as well as any other operational requirements it may have.
3. Supply potable water. Potable water approved by a regulatory agency must be made available for use through the supply of one or more of the following: a. Bulk commercially bottled/packaged water or individual service size
containers. b. One or more closed food-grade portable water containers. c. Enclosed vehicular water/food tank. d. On-site water storage tank. e. Piping, tubing, or hoses connected to an adjacent approved source. f. All equipment (including vehicular tanks) and hoses must have been first
washed, rinsed, and sanitized before being used to store or dispense the water. The filling and dispensing operation must be done so as to preclude contamination of the water. Bottled and packaged water must be dispensed from the original container.
g. To be acceptable, an alternate supply must be protected from contamination and provide enough water to accommodate the public health-related operations of the establishment.
4. Ice. Purchase ice from outside sources. (Make sure it is not made from the
10
contaminated water.) Ice that will contact food or be consumed must be obtained only in chipped, crushed, or cubed form and in single-use, safe, plastic or wet-strength paper bags willed and sealed at the point of manufacture. The ice must be held in these bags until it is dispensed in a way that protects it from contamination. a. NOTE: Before again using the ice machines, discard all contaminated ice
from them. Wash, rinse and sanitize all ice and water-contact surfaces within the machines. Do not overlook doors, door slides, and ice maker.
5. Tableware/Utensils. Provide only single-service articles for serving food or drink to the consumer. a. NOTE: Tableware and utensils that have been properly washed, rinsed, and
sanitized may be used until the supply is exhausted provided their accumulation after use does not create a problem.
6. Hand washing. Use potable water from an alternate approved source. For example, provide a bottled water dispensing unit for food service personnel hand washing purposes, preferably one that has a water heating arrangement. Use plastic disposable gloves to minimize hand contamination.
7. Toilets. Place an “Out of Order” sign on the public toilet facilities unless an approved alternate source of water can be provided. For foodservice personnel toilets, use adjacent approved facilities, portable toilets, or a non-potable or potable-alternate approved source of water for flushing.
D. Food supply.
Implement the following procedures when applicable and necessary to meet food safety requirements:
1. Under no circumstances must any food or beverage be sold unless it can be safely prepared and served.
2. Wash, rinse, and sanitize all contaminated food-contact surfaces, including those of beverage dispensing equipment, before use.
3. Use only food (including reconstituted dry food) prepared before the interruption of the water supply. (Discontinue the sale of prepared food or use prepared food from an alternate approved source.)
4. Provide only completely packaged or canned food where the contents are not removed from the original package.
5. Thaw frozen food only under refrigeration or as part of the cooking process. 6. Use an alternate approved source of potable water for produce that needs to be
washed, sprayed, dipped, or soaked. (Use frozen / canned or pre-washed packaged vegetables from an approved vendor.)
7. Do not use ice made during the interruption of the potable water supply. Only use ice made from potable water or use no ice.
8. Replace cold beverages with bottled or canned drinks. If hot beverages are served, use potable water from an alternate approved source.
9. Do not use a running water dipper well for storage of dispensing utensils, i.e., ice cream dippers. Instead, store these utensils directly in the food. a. NOTE: This process must be done so that the handle and thumb release
mechanism – if one is provided – does not come in contact with the product. All surfaces that touch the food must remain in the item being dispensed between uses. Limit the flavors sold if dispensing scoops are in short supply.
10. While occurrences of this type will need to be handled on a case-by-case basis, the previously covered food safety measures should ensure that major possible steps are taken or considered. Feasible alternate procedures will obviously depend on the type of menu involved, nature of the operation, duration of the
11
water interruption, and requirements of the regulatory agency. a. NOTE: Some regulatory agencies and water companies frequently neglect
to have water lines disinfected and a water sample collected after a water contamination problem is corrected. Therefore, you should ask about this before again using the water. In some cases, it may be necessary to have a Sodexho approved laboratory test the water
III. SHORT-TERM VENDORS (Services for 1 to 2 weeks)
A. Buena Vista University: Able to help with meals for short term service and staffing for short-term.
B. Northwestern College: Able to help with meals for short term service and staffing for
short-term.
C. Pegler-Sysco Food Services: Contact for all food supply needs and water.
D. Hy-Vee: Able to deliver Cooked food and /or uncooked items and beverages.
E. Coca Cola, Chesterman: Contact for beverage needs including bottled water.
F. Farner Bocken: Contact for snack/vending and food items.
G. Labor Ready: Short-Term temporary staffing needs. IV. LONG-TERM VENDORS (Services for more than 2 weeks)
A. Pegler-Sysco Food Services: Contact for all food supply needs and water. B. Coca Cola, Chestermans: Contact for beverage needs including bottled water.
C. Farner Bocken: Contact for snack/vending and food items.
D. Loffredo Fresh Produce: All Fresh Produce Needs. E. Roberts Dairy: All dairy needs.
F. Warnick Company: Provides a la Smarte heat and serve shelf stable entrees.
G. Eversafe: Provides shelf-stable, self-heating meals that are individually packed.
H. GA Food Service Inc.: Provides shelf-stable snacks and entrees.
I. Transportation/Cold Storage
1. New Approved Partnership with Penske (Vendor #1214329) for Short Term Truck Rentals a. Renting from Penske: Call 1-800-Penske1 (800.736.7531) and reference
Sodexho National Account #1688. b. Penske Rep is Steve Tuleya. He can be reached at 610.775.6238 or by
email at [email protected]
12
V. VENDOR EMERGENCY ORDER FORMS A. Please see Appendix A.
VI. AFTER THE DISASTER
A. Freezer/refrigerator temperatures Below are some guidelines that may help if the power supply has been affected by the storm. Remember, these are only guidelines. Your best source of information is your local department of health.
1. Refrigerated Foods Below 40° F. a. Keep potentially hazardous food below 40° F. b. If potentially hazardous foods have been held above 40° F for more than 4
hours, they must be destroyed. c. Track spoilage - If you have spoiled food products in the unit, keep track of
what is destroyed, for insurance purposes. d. After the event, you will be given information as to requirements for
reporting the inventory. e. If you have temporary refrigeration units (e.g. trucks), maintain refrigerator
logs. 2. Frozen Foods at or below 25° F
a. If foods in the freezers are 25° F or below they are still safe, however, they must be used ASAP. Do not re-freeze.
3. Dry Ice a. Buy dry or block ice to keep the refrigerator as cold as possible if the power
is going to be out for a prolonged period of time. Fifty pounds of dry ice should hold an 18-cubic foot fully-stocked freezer cold for two days.
B. Cooking, hand-washing, and dish-washing
1. Steamer. The use of steamers is still acceptable in many areas. Check with your local department of health.
2. Dish machine. Use of a commercial dish machine is still acceptable in many areas. Check with your local department of health.
3. Using hot water for hand-washing is still acceptable in many areas even if you are under a “boil water advisory.” Check with your local department of health.
4. Supplement hand-washing with hand sanitizer (such as DigiSan) for added protection.
5. If you do not have hot running water for hand-washing, fill a Cambro coffee urn with hot water (110° F). Be sure to boil the water first, per your Department of Health requirements, if you are under a “boil water advisory.”
6. Use food-handler gloves for ready to eat foods per established food safety standards.
C. Start-up after water and/or power is restored
1. Flush all water lines thoroughly before use. Check with your local department of health for details.
2. Replace in-line filters to the coffee machines, soda/fountain machines, juice dispensers, ice machines, steamers, and drinking fountains.
3. Thoroughly clean and sanitize the inside of the ice machines and ice bins per manufacturer guidelines.
CONTACT INFORMATION
A. Emergency services
13
1. Local Police & Fire Department: 911 2. Local Health Department: 712-279-6119 3. County Disaster & Emergency Services: 712-876-2212
B. Morningside College client contacts
1. Director of Campus Safety and Security: Brett Lyon 712-274-5500 2. Director of Physical Plant: Jay Malin, 712-274-5116 3. VP of Student Services: Terri Curry, 712-274-5257
C. Sodexo contacts
1. District Manager: Dannie Crozier 515-314-7322 2. Human Resource Manager: Daniel Garcia, 312-852-8062 3. Buena Vista University: Ken Allen, GM Sodexo Office:712-749-2424 Cell: 515-
520-1784 (Temporary staffing & food support) 4. Northwestern College: Nedrick Price, GM Sodexo, Office: 712-707-7185
(Temporary staffing & food support)
D. Sodexo corporate contacts 1. Sodexo Emergency Reporting Hotline 1-888-872-5676 2. Sodexo Media Inquiries
a. Office: 1-800-763-3946, ext. 44352 b. Pager: 1-800-228-0714
3. Alleged Food Complaints a. Office: 1-800-763-3946, ext. 44647 b. Pager: 1-888-689-0553
4. Workplace Violence Incidents / Threats a. Office: 1-800-468-1351, ext. 106 b. Pager: 1-877-646-9285
5. Safety and Health Issues a. Office: 1-800-763-3946, ext. 44547 b. Pager: 1-877-504-7695
E. Local unit vendors 1. Pegler-Sysco Food Services Co, Lincoln, NE
a. Corporate Account Representative: Chris Davis, 402-960-7868 (cell) b. V.P. Operations: Mike Chase,402-421-5315 c. Warehouse Director: Kelly Morrison, 402-421-5380 d. Transportation Director: Jim Allstot, 402-421-5260 e. V.P. Merchandising: Tom Donlan, 402-421-5230 f. Customer Service Manager: Jackie Mack, 402-421-5210
2. Coca Cola, Chesterman, Sioux City, IA a. Account Rep: Doug Leckband, (cell) 712-203-0395
3. Core-Mark Midcontinent Inc. a. Account Rep: Mike Krohn, 712-253-3771 (c)
Business 1-800-555-1088 ext. 1270 4. Loffredo Fresh Produce: 1-866-907-6607 5. Deans Dairy
a. John Peters, Manager: 712-548-2200 (off) ext. 41128 b. Randy Johnson, Driver: 712-540-8691 (Cell)
6. Labor Ready, 712-234-1203
F. Emergency vendor 1. Hy-Vee 3301 Gordon Drive
a. Store Director, Jeremy Gosch, 712-234-1960
14
G. Unit Staff Phone List***
Casey Benton, General Manager 712-274-5303
712-577-2653 (cell)
Executive Chef, Nick Gann 712-274-5177 Katie Sullivan, Catering Manager 712-274-5580 Mary Scholl, Spoonholder Supervisor 712-274- 5200 Rebecca Twohig, Admin. Asst. 712-274- 5303
***Hourly Employee Staff List Available with Unit Managers***
15
Information Services
This plan contains the following sections:
A. PROCEDURES TO BE FOLLOWED IN THE EVENT OF A DISASTER THAT RENDERS ALL OR PART OF THE ROADMAN DATA CENTER AND/OR NETWORK INFRASTRUCTURE UNUSABLE.
B. DESCRIPTION OF EMERGENCY OPERATIONS CENTER AND ITS CONTENTS. C. CALL LIST OF KEY PERSONNEL AND VENDORS. D. CRITICAL SERVERS: HARDWARE, OPERATING SYSTEMS, DATABASES. E. DESCRIPTION AND LOCATION OF DATA BACKUPS. F. ORDER OF SYSTEM RESTORATION.
IS staff should also be notified in the event of a power failure on campus that lasts longer than ten minutes and whenever there is an intrusion alarm or smoke alarm in the Roadman Hall Data Center, or the Olsen Computer Support Center.
I. PROCEDURES TO BE FOLLOWED IN THE EVENT OF A DISASTER THAT RENDERS ALL OR PART OF THE ROADMAN DATA CENTER AND/OR NETWORK INFRASTRUCTURE UNUSABLE.
In the event of a disaster affecting the Roadman Hall Data Center, the Executive Director of Information Services shall be contacted immediately. In the event that the Executive Director is not available, the Senior Systems Administrator will assume the role of Executive Director. The Executive Director will establish a short-term recovery plan using the following priorities:
1. Survey the extent of the damage, calling in other staff as needed to make an accurate assessment of the extent of damage to essential equipment.
2. Coordinate all internal communications with senior staff and with other campus departments. (All communications with the press or external constituencies will be done through the Director of Public Relations.)
3. Isolate and mitigate damage as best as possible 4. Establish Internet to most practical areas of the campus network. 5. Establish network connectivity to Senior Staff and key reports. 6. Establish AIMS functionality and connectivity for Senior Staff and key
reports. 7. Establish the Domain Controller and other network infrastructure 8. Establish the VM Cluster and Data array. 9. Establish other servers as needed.
16
When the short-term recovery plan is formulated, the Executive Director will assign individual staff members to execute its various elements. Continuous communication among team members, together with constant monitoring and adjustments by the Executive Director, will ensure the success of these efforts. Communication will be established in the following order:
i.First we use the phone tree listed below. ii.Second, we use Google email and Google apps. iii.Third we use resources in Roadman.
If the Roadman data center is unusable, recovery operations will be managed from remote locations using the telephone and Google Apps for Education. If the regular on-line communication tools are not available, recovery operations will be managed from a central location assigned by the Executive Director dependent on the nature of the disaster. Once essential services have been restored and the situation is stabilized, the Executive Director will create an action plan for long-term recovery of all information services. II. DESCRIPTION OF EMERGENCY OPERATIONS CENTER AND ITS CONTENTS.
This plan utilizes an off-campus location for continuous storage of backup data and some disasters will require off-campus access to specialized computer equipment. As of May 2010, storage of backup data is located in the Long Lines Data Bunker at Western Iowa Technical Community College.
Back up data stored off-site must include: ● Installation media for operating systems and applications (ISO
images stored off-campus) ● Software installation keys for operating systems and
applications (data stored off-campus) ● Server configurations (detailed descriptions of hardware, OS,
applications, physical and logical disk config, network config, etc) ● Network diagrams, for logical and physical connections, router
and switch configurations. Specialized computer equipment that may be needed for temporary use off-site includes:
■HP 5308xl router with gigabit copper/fiber blades (a replacement for the
router in the Bunker of Roadman. Currently have 5308 in Eppley, Olson, and Library.) Call Kevin Huber in Sioux Falls to purchase.
17
■Cold server to run virtual machines. (Priority given below) Call Kevin Huber in Sioux Falls to purchase.
■Storage device to work with above server with min 10 Terabytes. ■Notebook computers (for staff workstations) ■Wireless Access Point ■Internet connection (MiFi or better)
IV. CALL LIST OF KEY PERSONNEL AND VENDORS.
A. If a disaster occurs that disrupts IS facilities, equipment or services anywhere on campus, inform these people immediately (in this order):
Bill Deeds Provost (712) 271-1876 (home) (712) 253-5197 (mobile)
Michael Husman Director of Info. Services 712) 276-0979 (home) (712) 899-2493 (mobile)
Shaun Meyer Senior Systems Administrator 712-274-5423 (office) (712) 899-2559 (mobile)
Carla Gregg Director Admin. Computing
712-274-5463 (office) (308) 641-1080 (cell)
These people will make sure that the persons above and below them are notified. If unavailable, caller will assume duties. Each person on this list has procedures and critical information that is documented in case they are unavailable. See below for such documentation.
B. Key vendor contact information:
Aptron (AIMS software and hardware) (973) 822-0700 Long Lines (Internet Service) Network Operations Center (800) 572-3940 IT Outlet (Purchase equipment) Kevin Huber: 605-275-4198 Dell
Bob McCabe 712-212-3654 (Cell) Betsey McCann 512-513-9069 (Office)
Technical support - IBM (for aims)
Electronic service requests can be submitted for hardware or software under warranty or with a
support contract.
● Open Service Request
IBM Hardware and Software Support
18
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Toll:1-972-402-5059
Toll free:1-800-426-7378
*Network infrastructure, Active Directory and WIndows Server expertise
V. CRITICAL SERVERS: HARDWARE, OPERATING SYSTEMS, DATABASES.
SERVER NAME MAKE/MODEL S/N OPERATING SYSTEM
DATABASE / Comments Location
AIMS IBM P5 550 Express type 9113-550
10-E395F AIX 5.3.11 UNIVERSE 10.1.14
Earl Dell 2950 III DPZ19F1 VMWare Vsphere 4 N/A
Freeman Dell 2950 III G27GTG1 VMWare Vsphere 4 N/A
Lewis Dell 2950 III F27GTG1 VMWare Vsphere 4 N/A
Hoard GATEWAY 930 0026440597 Windows 2000 Server N/A
DC4 Dell 1950 II FFPXTC1 Windows 2003 Server Active Directory
RUSTY DELL 2850 CSPJS91 Red Hat Linux Email
Nagios Dell 1950 II 3GPXTC1 Red Hat Linux Nagios
Hips Dell 1950 II D8PXTC1 Centos
Hips - Storage Dell MD1000 -- Backup Storage
Smoothwall Dell 2950 III 791JYF1 Smoothwall
Littleboy Dell MD3000i JSC6LF1 --
John Dell 2950 II 8X7GYC1 Solaris Storage Server
John - DAS Dell MD1000 8M1D7D1 -- 15x146Gb SAS
John - DAS Dell MD1000 DLZRTF1 -- 15x1TB SAS
Fatman Dell MD3000i --
· AIMS (Academic Information Management System) Student academic records Admissions records Financial aid records Finance and Accounting records Human resources records Alumni/Development records
· Network infrastructure ○ HP ProCurve 5308xl routing switches with gigabit copper and fiber interface
modules ○ HP ProCurve 2650 and 2848 gigabit switches with gigabit uplink ports ○ VMWare Cluster Machines (3x Dell 2950's) ○ iSCSI Storage Devices (2x Dell MD3000i's) ○ Off site Backup Server: Dell 1950 and MD1000 Direct Attached Storage (30TB) ○ Firewall (SmoothWall)
19
○ File server (("HOARD" – student data storage) ○ Internet connection (via Long Lines) ○ Collaboration Suite (Google Apps for Education)
VI. DESCRIPTION AND LOCATION OF DATA BACKUPS.
All backups are stored on the HIPS backup server, which is stored remotely in the Long Lines underground data center located on the WITCC campus. All Virtual Machines are snapshotted nightly / weekly based on need via the vRanger Pro backup software, which automatically manages backup rotation. The following servers back themselves up regularly using ntbackup.exe via the network to a shared directory C$ on the server named HIPS:
· HOARD The following physical / logical servers are backed up regularly via the ribs software on the server HIPS located in the Long Lines Underground Bunker:
AIMS Filesurfer-vm
AIMS also backs itself up daily to its internal DDS4 4mm SCSI tape drive. Tapes are changed weekly (Monday) and are rotated to the safe in the Roadman Data Center. The last tape of each month is archived in the Roadman Data Center safe for a year, then is returned to the tape pool and reused. VII. PRIORITIZATION OF SYSTEM RESTORATION.
A. Tier One: Critical (restore within 24 hours)
1. Core router (HP ProCurve 5308xl) 2. Connection to Long Lines Bunker (via the phone switch room in Roadman Hall South or an alternate location) 3. VMWare cluster hosts 4. DHCP/ DNS virtual machines 5. AIMS 6. Active Directory Domain Controller (DC1) vm 7. Internet Connectivity / Smoothwall Firewall
B. Tier Two: Important (restore within one week)
1. Onsite Backup servers 2. Terminal Server(s) 3. Software Update Services
C. Tier Three: These Can Wait (restore as time permits)
20
1. EZProxy (Authenticates off-campus access to library databases)
2. Assessment server
Media Communication
I. CONTACT INFORMATION
A. In the event of a crisis/emergency on campus AND during recovery, ALL communication with media should be handled by the Vice President for Communication. According to the college’s emergency call chain, Campus Safety and Security calls the Vice President for Student Life and Enrollment, who then calls the Vice President for Communication. The contact information for the Vice President for Communication is:
Office 712-274-5320 Cell 712-898-2754
B. In the absence of the Vice President for Communications and Marketing, the following
administrators, in sequence, should handle the media:
1. Jenny Thomas Office: 712-274-5108 Cell: 712-574-1921
C. The President of the College should speak to the media only in very serious, extreme cases.
II. GUIDELINES FOR MEDIA COMMUNICATION
Do not offer comments on the situation. Remember that the campus community, parents of students, and families of employees may be listening to the news reports. On the other hand, try not to use the words “No comment.” Instead, repeatedly tell them they need to speak with the Vice President for Communication and Marketing (or other designated person as noted above). If the Vice President for Communication is not at the emergency site, have them call the Vice President for Communication’s cell phone number and leave a message. In the event of a crisis/emergency, the Vice President for Communication will be checking phone messages frequently. In rare cases, a press room will be established (see “III” below). Under NO circumstances, release the names of those injured, etc., to the media or to any other person. In the case of a crisis/emergency where there are injuries, etc., the names of the injured, etc., will be released by the Vice President for Communication if deemed necessary ONLY AFTER family members are notified and after consultation with the appropriate college administrators.
III. PROLONGED CRISIS/EMERGENCY OR RECOVERY
21
In the case of a major crisis/emergency situation or recovery, the Public Relations office will establish a press room for the media and make all official announcements from that room. (Please do not send concerned parents, etc., to this room; a separate area for family and friends will be established if needed.) Depending on the situation and/or the affected area of campus, a press room will be set up in one of the following locations: UPS Auditorium in Lincoln Center Roadman Formal in Roadman Hall Room 100 in MacCollin/Eppley Room 115 in HPER Center Yockey Room in the Olsen Student Center The Public Relations office will notify all local media of the location of the press room. The Public Relations Office may also give out an appropriate phone number over the air for parents and family members to call for information. This phone number may have a pre-recorded phone message for the callers, letting them know the latest updates and reassuring them that we will contact them as soon as possible if they leave their phone numbers.
Residence Life
If a building is taken partially or completely taken off-line due to an emergency situation or disaster the following plan to house students in the affected areas/buildings will be implemented. The Emergency Shelter/Housing Committee will also be notified and assist when and where needed to transition students into temporary housing. I. RELOCATE STUDENTS LIVING IN THE AFFECTED AREAS/BUILDINGS
A. Use unoccupied beds on our campus 1. Doubles/Triples with single/double occupancy
B. Use common living space as temporary housing
1. Dimmitt Lounges 2. Residence Complex Lounges 3. Roadman Lounges 4. Waitt & Poppen
a) Living room in each apartment 5. Lags Hall
a) Living room in each apartment b) Community room
6. 3800/3804 Garretson Ave Houses a) Living Rooms b) Dining Rooms c) Basements (3800 only)
22
C. Use large floor space on campus 1. Hindman-Hobbs HPER Center
a) Gym floor b) Wrestling room c) Observation room d) Classrooms e) Dance Room
2. Rosen-Verdoorn Center/Allee Gym a) Gym floor b) Upper bleacher area c) Buckingham M-Club Room
3. Yockey Family Community Room a) Floor
4. Eppley Auditorium a) Stage floor b) Room 100
D. Hotels and Churches
1. Hotels (updated 7/31/12) a) Comfort Inn, 4202 S. Lakeport St. 712-274-1300
(a) $73/night b) Days Inn, 3000 Singing Hills Blvd, 712-258-8000
(a) $77/night c) Wingate Inn Express, 4716 Southern Hills Drive, 712-276-5600
(a) $69/night d) Holiday Inn Express, 4732 Southern Hills Drive, 712-274-0100
(a) $124/night e) Delta Hotels 4th and B Streets, South Sioux City, NE, 402-494-4000
(a) $120/night 2. Churches
a) Grace United Methodist Church, 1735 Morningside Ave, 712-276-3452 b) Sunnybrook Church, 5601 Sunnybrook Drive, 712-276-5814 c) Morningside Lutheran Church, 700 South Martha, 712-276-2511 d) Immaculate Conception Church, 1212 Morningside Ave, 712-276-4821
II. BEDDING NEEDS
A. Cots & blankets 1. American Red Cross
a) Bob Bartling, Disaster Services Director-712-252-4081, b) The Red Cross can have at least 350 cots and blankets in Sioux City in about 1 hour to a mass care shelter.
B. Comfort Pack
1. American Red Cross a) A comfort pack is personal hygiene items such as a bar of soap, wash cloth, hand towel, toothbrush, toothpaste and a comb.
III. TRANSPORTATION TO AND FROM CAMPUS
A. Contact local agencies for transportation 1. Local Bus Companies
23
2. Local Churches B. Use college athletics bus for transportation
C. Use city’s mass transit system (buses)
IV. MEALS
A. Use campus food service if possible. If disaster/emergency has affected food service operations, Sodexho will be working with outside agencies to provide food.
V. COMMUNICATION
A. Students 1. E-mail 2. Text messages 3. Verbal updates 4. Bulletin boards 5. Newsletter 6. Web page 7. Facebook 8. Twitter
B. Parents 1. E-mail 2. Media
a) Local Radio b) Local Newspaper c) Local Television
3. Newsletter 4. Web page
C. Staff 1. Cell Phones 2. Two-way radios
a) Security b) Residence Life c) Facilities
3. E-mail 4. Text messages 5. Media
a) Local Radio b) Local Newspaper c) Local Television
6. Web page 7. Facebook 8. Twitter
24
Safety and Security
I. The Director of Campus Safety and Security will be responsible: A. To work with the Director of Physical Plant and the Director of Residence Life as
needed to determine the extent of damages and safety issues of the area affected B. To report to the Emergency Management Team leaders.
II. The Director of Campus Safety and Security will be responsible for the security of the
affected area and call in extra security agencies if needed. These agencies include:
A. The Sioux City Night Patrol B. Off-duty Sioux City police officers C. Off-duty personnel or Reserve Deputies from the Woodbury County Sheriff’s
Department.
III. The Director of Campus Safety and Security will be responsible to maintain the radio phone service with the assistance of the Associate Vice President of Business and Tri-State Communication as needed.
Student Post Office
If the Student Post Office is taken partially or completely off-line, due to a disaster, the following plan to assist students with mail flow will be implemented as a response to this disaster. I. INCOMING MAIL
A. Establish a temporary location for the Student Post Office, in the following priority: 1. Roadman Hall Formal Lounge 2. Lincoln Center Conference Room 101 3. Lewis Hall Conference Room 201 4. Lewis Hall Lounge (lower level) 5. Other rooms in Lincoln Center
B. Equipment and supplies needed for temporary location will include: 1. 1,200 file folders 2. Computer with campus-network access 3. Printer 4. Phone access 5. Sorting table 6. Black marker and other writing tools
C. Contact the local post office and have them deliver mail addressed to 3609 Peters Avenue to the new location if the main mailroom is also affected..
II. OUTGOING MAIL
A. Send all outgoing mail and non-student campus mail to the campus post office, as usual.
25
Telecommunications Systems
I. INTRODUCTION
The Morningside College Telephone system and related systems are the responsibility of the Associate Vice President for Business Services & Controller and the Receptionist/Switchboard Operator. The college telephone system is supported by Specialized Resources Inc. They supply remote technical support, system monitoring, equipment, and onsite repairs when requested. The college also uses All Telephone Communications for telephone wiring, repairs. The telephone system and the voice mail system are both located in the switchroom. It is located on the second floor of Roadman Hall, south wing. The Intecom Phone System is a 1992 Telari system. It has dual processors that allow the system to operate with one processor. The system also contains two racks of phone cards. The system is connected to a UPS battery backup to allow it to continue to function during power outages. The DuVoice Voice mail system operates on a Dell Personal Computer. It is also connected to the UPS battery backup.
Backups are conducted on the phone system on a regular schedule. The schedule is:
Intecom Phone System – The phone system is backed up every two weeks to a tape. The tape is kept in Lewis Hall in the Receptionist/Switchboard Operator’s desk.
Du Voice Voice Mail – The voice mail system is backed up to a server maintained by the IS department.
II. STAFF TO NOTIFY IN CASE OF DISASTER AND DURING RECOVERY
If a disaster occurs that disrupts the telecommunications operations, inform these people:
Kristal Grigsby Paul Treft Receptionist/Switchboard Operator Associate VP for Business Services &
Controller Office Number 712-274-5182 Office Number 712-274-5221 Home Number 712-274-1071 Cell Number 712-223-3097 Cell Number 712-229-5483
III. RESOURCES/VENDORS CONTACT INFORMATION
A. Phone System Remote Maintenance & Support
Specialized Resources, Inc. 888-774-2400
26
George Workins Director of Account Services Work Number 972-569-2431 Home Number 972-783-6609 Lillie Kemp 972-569-2421
B. Voice Mail & Technical Assistance
All Telephone Communications Chad Rees Cell # 712-253-0070 DuVoice Tech Support 425-250-2393 (mainline) Serial # 5007
C. Local Phone Service
Long Lines 712-271-4000 712-271-4662 Jamie Koob 712-271-4000 or 490-9814
D. Long Distance Service
Long Lines 712-271-4000 712-271-4662 Jamie Koob 712-271-4000 or 490-9814 Amber Hopper 712-271-5925
IV. ASSESSMENT
In the event of a disaster affecting the telecommunications equipment, the following steps will be undertaken:
A. All Telephone Communications will assist college personnel in assessing the
damage and determining the level of response required.
B. If the damage is to the Intecom phone System, Specialized resources will dial into the system if possible and run a diagnostic check. They will also be onsite within 24 hours if requested.
After the assessment, the recovery plan will be implemented.
V. IMPLEMENTATION
27
A. Intecom Phone System. If the entire system is destroyed, Specialized Resources, Inc.
will install a basic switch to allow the college phone service. This installation would take 3 to 4 days. We have a quote from Specialized Resources for $72,428 to install the switch.
B. DuVoice Voice Mail. This system would require installation on a new PC. All
Telephone Communications would do the installation.
Hickman-Johnson-Furrow Learning Center
Adam Fullerton, Director 712-274-5247 (w) 712-259-1142 (c) Holly Schettler, Reference and Instruction Librarian 712-274-5246 (w) 319-936-0257 (c) Karen Wascher, Circulation Manager 712-274-5246 (w) 712-898-5734 (c) Susan Trisler, Technical Services Asst. 712-274-5102 (w) 712-389-7941 (c) Ron Jorgensen, Vice-President/Business & Fin. 712-274-5128 (w) 712-276-0470 (h) Dr. Bill Deeds, Vice-President/Academic Affairs 712-274-5103 (w) 712-271-1876 (h) Brett Lyon, Director of Campus Safety and Security 712-274-5500 (w) 712-203-1990 (h)
Barbara Prince, Assistant Professor of Social Sciences 712-274-5496(w) 516-238-3634 (c) Sarah Stevens, Adjunct Professor of Social Sciences no extension 712-253-9074(c) Valerie Hennings, Associate Professor of Social Science 712-274-5224(w) 712-898-8500 (c) Regina Bade, Director ASC/ Math Specialist 712-274-5166(w) 712-389-1180(c) Andre McWell, Director Student Success 712-274-5318(w) 712-574-3313 (c)
Staff members to be called in case of a disaster (These staff members will also have a copy of the most current disaster plan.) Position Name Phone Responsibilities
Director: Safety & Security Brett Lyon 712-203-1990 Security for campus
Director: Physical Plant Jay Malin 712-490-8420 Buildings/grounds
Public Relations Rick Wollman 712-389-4717 Public relations/press
Library Director Adam Fullerton 712-259-1142 Archives, computers, physical resources
Emergency Telephone Numbers
Campus Safety and Security 712-274-5234
City emergency 911
Maintenance 712-274-5116
Student Health Services 712-274-5178
Computer Center 712-274-5153
Academic Dean’s office 712-274-5103
28
Water Damage Emergencies
Recovery
As soon as it is safe to enter the flooded area, use mops or wet vacs to remove water.
In order to retard the growth of mold, the temperature and humidity must be as low as possible. To accomplish this turn the heat off in winter and the air conditioning on in the summer; use open doors and windows and fans to maximize air circulation; and remove wet debris and/or carpet from the area as quickly as possible. Carefully move damaged materials to a work area that also has low temperature, low humidity and good air conditioning. Salvage
Freezing: Thoroughly soaked books and books with coated paper should be frozen as soon as possible, within 48 hours. Wrap them loosely in freezer paper or wax paper and pack them flat in boxes, preferably plastic milk crates for transport to a freezing facility. If they cannot be frozen before they dry, interleave the pages with unprinted newsprint or paper towels. Keep an inventory of books packed and removed to freezer facilities. Air Drying
Wet records may be air dried if care is taken to follow guidelines suggested by preservation experts. The technique is most suitable for small numbers of records that are damp or water-damaged only around the edges. If there are hundreds of single pages, or if the water damage is severe, other methods of drying will be more satisfactory and cost-effective. Stacks of documents on coated, or shiny paper must be separated immediately to prevent adhesion. Or they must be frozen to await a later drying decision. Care must be taken with water-soluble inks as well. Records with running or blurred inks should be frozen immediately to preserve the written record. Conservators can then be contacted for advice and assistance. If records must be air dried, the following steps will help achieve satisfactory results. Wet paper is extremely fragile and easily torn or damaged so care must be exercised. Once wet, records will never look the same, and at least some cockling or distortion should be expected. Equipment needed
We will need flat surfaces for drying, fans, extension cords, clotheslines, and sheets of polyester film. 1) Secure a clean, dry environment where the temperature and humidity are as low as possible. For best results, the temperature must be below 70 degrees F and the humidity below 50%, or mold will
29
develop and distortion will be extreme. 2) Keep the air moving at all times using the fans in the drying areas. This will accelerate the drying process and discourage the growth of mold. If materials are dried outside, remember that prolonged exposure to direct sunlight may fade inks and accelerate the aging of paper. Be aware that breezes can blow away single records. Train fans into the air and away from the drying records. 3) Single pages can be laid out on tables, floors, and other flat surfaces protected if necessary by paper towels or clean, unprinted newsprint. Or clotheslines may be strung close together and records laid across them for drying. 4) If records are printed on coated paper, they must be separated from one another to prevent them from sticking together. This is a tedious process that requires skill and patience. Practice ahead of time will prove useful in case of emergency. Place a piece of polyester film on the stack of records. Rub it gently down on the top document. Then slowly lift the film while at the same time peeling off the top sheet. Hang the polyester film up to dry on the clotheslines using clothespins. As the record dries, it will separate from the surface of the film. Before it falls, remove it and allow it to finish drying on a flat surface. 5) Once dry, records may be rehoused in clean folders and boxes, or they may be photocopied or reformatted on microfilm or fiche. Dried records will always occupy more space than ones that have not been water-damaged. Insects
There are three types of infestation to be aware of: 1) sightings of insects, 2) residue of insects (e.g., wood pulp from termites), and 3) parasites (e.g., skin irritation caused by booklice). Each of these types of infestation can be treated by fumigation. In the case of sightings of insects, a pest control service should be contacted to spray baseboards, shelving bases, and shelves above the books (or top shelves). In the cases of residue and parasites, affected books should be removed to an off-campus location for fogging. There are two reasons for off-campus fogging: 1) with the exception of the Archives, our collections are in areas too large for adequate fumigation and 2) the toxicity to humans of residual fogging---regardless of industry assurances—is too risky. Plants should be inspected regularly and mold and mildew should be eliminated immediately.
Off Campus Professional Consultants/Contacts
Iowa State University Library
441 Parks Library
Ames, Iowa 5001
Minnesota Historical Society
Archives Conservators or Library Conservators
Conservation Lab
345 Kellogg Blvd. St. Paul, MN 55102-1906
651-259-3388
1-800-657-3773
Bob Herskowitz
Outreach Conservator
30
651-259-3465
Fire and Water Damage Recovery
Organizational/Professional Memberships
State Historical Society of Iowa
Iowa Historical Building
Capitol Complex
600 East Locust Des Moines, Iowa 50319-0290
515-281-5111
* Jane Meggers, Book and Paper Conservator Iowa City Center 402 Iowa Avenue
Iowa City, Iowa 52240-1806
319-335-3921
Email: [email protected] (or) Upper Midwest Conservation Association
Located in the Minneapolis Institute of Art 2400 Third Avenue South
Minneapolis, MN 55404
612-870-3120
http://www.preserveart.org
Email: [email protected]
Note: Can call the phone number and emergency response contact info during off hours. Sioux City Public Museum
Steve Hansen, Director Sioux City Public Museum
607 4th Street Sioux City, Iowa 51104
712-279-6174
*Thomas Munson, Archives Manager 607 4th Street Sioux City, Iowa 51104
712-279-6174
Iowa Conservation and Preservation Consortium
c/o The University of Iowa University Libraries
100 Main Library
Iowa City, IA 52242-1420
31
http://www.iowaconserveandpreserve.org/
(contact: Rebecca Stuhr, Grinnell College, 614-269-6174, [email protected]; or Amy Groskopf, 2001 Chair, ICPC, Davenport Public Library, 321 Main Street, Davenport, Iowa 52801, 319-326-7832)
IMALERT: Iowa Musuems, Archives, and Libraries Emergency Response Team
Hotline: 319-384-3673
Local Resources: Service Type Name/Address Phone numbers
Commercial Freezers Cloverleaf Cold Storage d 279-8000
2800 Cloverleaf Court n 239-2376
Sioux City, IA
Boxes/Plastic sheeting Elastomer Engineering d 252-1067
801 Steuben Sioux City, IA
Menards Inc. d 274-4180
5900 Gordon Drive
Sioux City, IA
Plastic Milk crates Shopko d 255-4004
3025 Hamilton Blvd. Sioux City, IA
Freezer Trucks Marx Leasing d 252-4491
300 Lewis Blvd. n 274-1690 (Dave Marx) Sioux City, IA n 276-6320 (Wally Marx) Marx Distribution d 252-5884
2400 3rd Street n 276-2017 (Bob Marx) Sioux City, IA n 276-1740 (Tim Marx) Fumigation/Pest Control Ecolab Pest Elimination 1-800-325-1671
Smoke/soot cleaning ServiceMaster of Sooland d 402-494-3188
1905 A Street South Sioux City, Nebraska 68776
Photographic Laboratories Bruce Meyer Productions d 258-4415
810 29th Street Sioux City, IA
Pallets, forklifts Buy-Rite Pallets d 319-948-3666
2811 Joliet Avenue (Airport)
Sioux City, IA 51101
32
Regional Resources: Electronic Equipment ECS-Electronic Communications d 563-322-1525
System, Inc.
5665 Tremont Ave. Davenport, IA 52807
Dehumidification BMS-CAT (Blackman-Mooring- 24 hr Steamatic-Catastrophe, Inc.) 1-877-730-1948
Steamatic of Central Iowa, Inc. d 515-270-8641
9200 Hickman Rd.
Clive, Iowa 50325
Vacuum Thermal-Freezing Midwest Freeze-Dry, Ltd. d 847-679-4756
7326 N. Central Park Ruth Brim
Skokie, Il 60076
Other Photographic Labs FilmLife d 1-800-440-8500
Moonachie, NJ d 1-800-FILM-026
Kodak d 1-800-242-2424
Loon Photographics d 1-800-367-9298
Minneapolis, MN 763-404-1248
3M Professional A/V Products 1-888-364-3577
3M Center, Bldg. 223-5N-01
St. Paul, MN 55144
Insurance
Keeping a current inventory of materials and equipment will help facilitate insurance claims and expedite the replacement process. Books/Materials (as of July 20, 2012 ). Number of Volumes
Volumes 50471
Titles 46260
CDs 768
DVD 822
Microfiche/film 288,300 (including ERIC) Current Periodicals received 114
Cut-Off Switches and Valves
Electric: Main electric switch is in the Mechanical Room in the NW corner of the Building on the 1st floor (rear area of Technical Services department). Water: Main water shut off is located in the pipe chase behind women’s restroom, 1st floor, back hallway.
33
Security System: Located inside rear back doors and at front doors. Fire Alarm System: Located directly inside library front (east) door foyer. Computer System Backups Online automated Library system is housed with computer services. Digital Archives is backed up in three locations: the daily external hard drive in technical services area; in library director’s office; and with computer services and their standard backup plan. The entire staff back-ups their computer files on the campus central server at least once a week. Priority Salvaging List First Floor Director's Office
First Priority - Desktop Computer; external hard drives attached or on top of desk
Second Priority - Maroon File cabinet and personal items
Third Priority - Remaining office files, CPU and furniture
Reference/Information Services Office
First Priority – Laptop (if in office) Second Priority - Desk contents
Third Priority - Books on bookcase
Technical Services Manager’s Office
First Priority - CPU
Second Priority - file cabinet (most especially top three drawers) & personal items
Third Priority - Top left drawer of desk (containing computer disks, card files, etc.) Technical Services Area
First Priority – Archival Items in back corner next to Technical Services Manager’s Office
Second Priority – New books on cart in front of Technical Assistant’s office
Third Priority – Equipment outside of and adjacent to Technical Assistant’s office
Basement Storage
First Priority - any back periodicals (bound or unbound) Second Priority - Morningside College archival realia in far back area (by back stairs) Third Priority - more periodicals, particularly older editions
Circulation/ILL Manager’s Office
First Priority - Desktop Computer
Second Priority - Files in cabinet behind desk and any personal items
Third Priority - Files in desk drawers
Circulation Area
First Priority - Circulation Computer Second Priority - DVDs & CDs
Third Priority - Reserve Holdings
34
CONTACT DAVE MADSEN Mass Communication Department- Enter Rear Door, first door to the right walking in back hallway
Mass Communication Office Suite (first door to one right off Mass Comm hallway) First Priority - Computers
Second Priority - Files in File Cabinet Third Priority - Personal items on desk or on the wall
Faculty Office #2 (door straight ahead after entering Suite to ones left) First Priority- Computers
Second Priority – TV
Third Priority – Plaques (degrees) on the walls
Mass Comm Newspaper Office (first door to one's left off Mass Comm Hallway) First Priority – MAC G-4 Computers
Mass Comm Radio Station Office (third door to ones right off Mass Comm hallway) First Priority – Computer Second Priority – any/all CDs
Third Priority – Files in file cabinet Mass Comm TV Studio (all the way down Mass Comm hallway, through 2nd door, enter door across hallway) First Priority – JVC Deck
Second Priority – Cameras
Third Priority – Audio Board
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Classroom (in rear of building off main rear hallway -#110) First Priority- equipment, AV equipment, computers
Second Priority-desks and tables
Third Priority-anything remaining
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Second Floor Reference Desk and area
First Priority - files at Reference Desk area
Second Priority - Computers and equipment Third Priority - All other books, furniture, etc. Reference Collection
35
First Priority – History books located in stacks furthest from common study area
Second Priority – Reference Books
Other First Priority- Art work and displays Second Priority- Furnishings
Third Priority- All other materials
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Third Floor College Archives (first door to ones left after elevator, usually locked) (A microfilm copy of the Collegian Reporter is kept in the college vault in Paul Treft’s office.) (I don’t know that this is still true) First Priority- College yearbooks and Board books on shelves, paper CR’s in center movable shelving (if accessible) Second Priority- File cabinets (to the right of the door) Third Priority- Other items, books on the shelves, as much as possible
Note: Talked to Christie briefly and she would like to revisit this priority list because we have multiple backups for yearbooks among other things
Stacks
First Priority- College yearbooks in the 377.7774 M828s section-- to one's left Second Priority- All and any books
Third Priority- Furnishings
36
Art Gallery
I. GENERAL INFORMATION
Art faculty members, work-study students, and staff enforce rules protecting the Helen Levitt Art Gallery,
Eppley Art Gallery, the art on display or in storage, and art in the permanent collection against theft,
handling or touching, vandalism or defacing, and protecting visitors against any action which might cause
them injury.
Art faculty members, work-study students, and staff are expected to familiarize themselves with the
general location of the permanent collection and changing exhibits while on display. They should also be
aware of activities taking place in the art galleries. General information is available in pamphlets found
on the gallery desk and distributed to concerned parties via email.
Art faculty members, work-study students, and staff frequently have contact with gallery visitors and
should act as public relations representatives of the college. Visitors should be treated in a cordial but
reserved manner. College personnel should be prepared to offer assistance if requested. If art faculty
members, work-study students, or staff are sitting at the gallery desk, their responsibility is to make
visitors aware of their presence without being overbearing or distracting visitors from viewing the art on
display. If visitors request information on a work of art on view or in the collection and it is not readily
available, they may be referred to the art department chair or the gallery coordinator.
Photographing works of art is permitted unless specific exhibitions deny permission. All visitors should
leave bulky packages, large umbrellas, etc. with the gallery attendant. Children under ten years must be
accompanied by an adult. When necessary, visitors should be informed that it is against regulation to run,
smoke, touch works of art, eat, or drink in the art galleries. If visitors persist in not obeying regulations,
Campus Security Office should be notified. Under no circumstances should gallery attendants touch any
visitor without a special request for assistance.
Visitors are allowed in the galleries until closing time. Gallery attendants should request visitors to leave
at closing time and secure gallery doors.
Contact and report incidents to the art department chair. In any life threatening emergency involving
medical conditions or disturbance, contact 911.
II. OPERATION OF THE BURGLAR SECURITY SYSTEM
Authorized persons are issued keys to the galleries and personal codes to the separate security systems in
Eppley and Levitt Art Galleries. It is important that all doors are closed and locked prior to arming the
security system.
37
Action to be taken if security alarms are activated:
If alarms are activated while the college is open, the art department chair and/or art faculty shall make all
efforts to identify the person setting off the alarm. If they are not available, Campus Safety and Security
will do same. Art faculty members, work-study students, and staff should not attempt to physically
apprehend the person. If it appears this person has purposely made an unauthorized entry and has taken
something from the galleries, contact Campus Safety and Security and they will contact the Sioux City
Police Department if need be determined. The art department chair with the assistance of the art gallery
coordinator will determine what item was removed from the galleries. The alarm system should be turned
off and armed again.
If alarms are activated while the college is closed, Campus Safety and Security shall make all efforts to
identify the person setting off the alarm. If it appears this person has purposely made an unauthorized
entry and has taken something from the galleries, contact art department chair and the Sioux City Police
Department if need be determined. The alarm system should be turned off and armed again.
If the alarm should be set off accidentally, notify the art department chair and Campus Safety and
Security. The alarm system should be turned off and armed again.
III. ACTION TO BE TAKEN IN CASE OF FIRE OR FIRE ALARM
Upon hearing the fire alarm, gallery attendants should see that all visitors leave the art galleries in an
orderly manner, proceeding out the front door. No gallery attendant should leave the gallery until all
visitors have left. All staff are expected to evacuate the building in the event of any fire alarm after
assuring there are no visitors in the galleries.
A fire extinguisher is located in the Levitt Art Gallery workroom. Art faculty members, work-study
students, and staff should be familiar with its location and use in the event it should be needed. If it is
possible to extinguish the fire, do so. If the fire is out of control and the alarm has not sounded, do so.
The fire alarm is an audible alarm. Once the alarm is activated, the fire department is automatically
notified.
If the fire is out of control, do not attempt any personal heroics to save artwork.
When it has been determined that it is safe to return to the galleries, the art department chair should assess
any damage they may have occurred to art in the galleries. The art department chair will report the status
of artwork to the business office.
If physical damage has occurred to the galleries and it is deemed unsafe to keep art in the galleries, art will
be moved to a secure location. This will occur after it has been determined that it is safe for people to
enter the galleries to inspect the art.
38
IV. ACTION TO BE TAKEN IN CASE OF INJURY
If a visitor should be involved in an accident or injury in the galleries, the person should not be handled or
touched unless the person requests help. If an accident or injury appears serious, 911 should be called and
an emergency medical unit should be requested to come to the aid of the injured visitor. The most senior
staff member present should place this call.
If the injury is minor and the injured visitor does not want assistance, they will be informed that there is a
first aid kit available in the main art department office. In the case of school children accompanied by a
teacher, give the first aid kit to the teacher so the teacher can administer first aid and/or call the student’s
parents. The same procedure should be followed for children accompanied by parents. An Accident
Report Form is available in the main art office and should be completed and filed with Campus Security
and the Business Office.
V. ACTION TO BE TAKEN IN CASE OF TORNADO OR TORNADO WARNING
Upon hearing the tornado alarm, gallery attendants should see that all visitors leave the art galleries in an
orderly manner, proceeding to the designated tornado shelter room, MacCollin room 100. Gallery
attendants should direct visitors to room 100. No gallery attendant should leave the gallery until all
visitors have left. After visitors have left, secure all doors. All staff are expected to proceed to MacCollin
room 100 in the event of any tornado alarm after assuring there are not visitors in the galleries.
When it has been determined that it is safe to return to the galleries, the art department chair should assess
any damage they may have occurred to art in the galleries. The art department chair will report the status
of artwork to the Business Office.
If physical damage has occurred to the galleries and it is deemed unsafe to keep art in the galleries, art will
be moved to a secure location. This will occur after it has been determined that it is safe for people to
enter the galleries to inspect the art.
VI. ACTION TO BE TAKEN IN CASE OF FLOOD
The potential for local flooding in the sculpture courtyard may occur with torrential rain. Maintenance
employees, custodians, art faculty members, work-study students, and staff should immediately check the
storm drain located in the center of the sculpture courtyard to remove any debris that my impair its
function. Sculpture on exhibit in the courtyard can withstand water. Should water enter the galleries,
move any art that has contact with the floor to higher locations. This includes art in Eppley Art Gallery,
Levitt Art Gallery, and the lower level of the Levitt Art Gallery workroom. Inspect the Levitt Art Gallery
and the upper level of the Levitt Art Gallery workroom for ceiling damage and leaks. Move all art away
from leaks.
Should water enter the galleries from broken water or sewer pipes, move any art that has contact with the
floor to higher locations.
39
When it has been determined that it is safe to return to the galleries, the art department chair should assess
any damage they may have occurred to art in the galleries. The art department chair will report the status
of artwork to the Business Office.
If physical damage has occurred to the galleries and it is deemed unsafe to keep art in the galleries, art will
be moved to a secure location. This will occur after it has been determined that it is safe for people to
enter the galleries to inspect the art.
40
Academic Affairs
Memorandum
To:
Terry Murrell, President, Western Iowa Tech Community College
Troy Jasman, Vice-President of Finance and Administrative Services, Western Iowa Tech Community College
William Deeds, Provost, Morningside College
Alden Stout, Associate Dean for Academic Affairs, Morningside College
Brett Lyon, Director of Campus Security and Security, Morningside College
Date: 2/21/2019
Re: Academic Disaster Plan Agreement
In the event of a disaster or emergency, Morningside College and Western Iowa Tech Community College will partner to provide classroom and laboratory space. Both institutions understand that this accommodation will involve flexibility of scheduling classes and labs on part of the school experiencing the disaster/emergency, in recognition that displacement of the hosting institution is not desired. Faculty will conform to all OSHA and EPA requirements in the use of the classroom/lab space. The institution that has been displaced by the disaster/emergency will be responsible for providing the consumable supplies necessary for faculty to teach their courses at the partner institution and any damage incurred to the facilities or non-consumable supplies at the hosting institution will be at the expense of the institution having been displaced. Both institutions recognize that the accommodations made in the event of a disaster/emergency are meant to be temporary and an appropriate timeline for the accommodations will be assessed given the nature of the disaster/emergency. If activated, this Academic Disaster Plan Agreement would involve communication and coordination by the above listed recipients of this memorandum.