Emerge 50 List of Short Listed Companies 2

NASSCOM EMERGE 50 - www.nasscom.in/emerge 50 1

Azure Knowledge CorporationCategory: EMERGE GrowthWebsite: www.azurecrm.com

Company Profile:

Azure has grown into a 1500-seat contact centre set up from a 150-seat facility in the last four years. Aleader in Customer Care, Financial Services, Market Research and IT Services, the company has expertisein over 15 international languages including French, Spanish, German, Russian among others, and eightIndian regional languages. Azure acquired a 49 percent stake in Citizens Financial Mortgage, USA—becoming the first BPO to buy a front-end company in the US. Over the last two years alone, the companyhas acquired 22 customers.

Key achievements:

• Since Azure operates across four distinct yet synergistic service areas, there is a clear businessplan to achieve between 70-110 percent CAGR on each of the service areas using specific strate-gies.

• The company is expanding its delivery capabilities across eight cities in India to ensure thatcurrent and new domestic clients can be served pan-India using multiple locations in each zone.

• It is additionally expanding its delivery foot print across two international locations (EasternEurope, and Asia-Pacific).

• The company was ranked among the 50 Best Workplaces of India for 2008 by Great Places toWork Institute, and stood among large reputed companies like Agilent, Wipro, Infosys, Googleamong others. It bagged the Best BPO company of Gujarat award for 2007 and 2008 (twice in arow) by GESIA; won the Best Customer Responsiveness Award instituted by Avaya Global Connectand was ranked among the Top 50 ITE companies of India by Dun & Bradstreet.


CresTech Software Systems Private LimitedCategory: EMERGE GrowthWebsite: www.crestech.in

Company Profile:

CresTech Software Systems is a leading Software Testing Services Organisation that provides corporateswith solutions for their software testing needs, including testing tools that help them improve their TestingProcess and Quality. The company’s services span various verticals such as Banking and Finance, Insur-ance, Media and Entertainment, Telecom, ERP and Travel and Tourism. CresTech’s range of softwaretesting services include QA consulting, Testing services, Functional, Performance, Security, Testing ofSOA-based Applications, Corporate training and software reselling.

Key achievements:

• CresTech has expanded its footprint to the US and Australia, bagging repeat business from cus-tomers in these countries.

• The company, which has a vision of emerging as a knowledge centre in software testingm hasstepped up its R&D & T&D Investments. CresTech’s in house team is in the process of completingthe following tools: CresTech ISVTM (Integrated Service Validator); CresTech OPKEYTM (Opensource KEY word driven framework); CresTech OPMONTM (Open source Monitoring solutions).

• The company has seamlessly scaled from a 25 member to a 100 member team.

• It was awarded the IBM Business partner of the year for 2007-2008.

• The company has built effective processes and infrastructure for a delivery engine. CresTech isemphasising on consistency and reliability in Service Delivery, having achieved processstandardisation through key quality assessments.


EmPower Research Private LimitedCategory: EMERGE GrowthWebsite: www.empowerresearch.com

Company Profile:

EmPower Research is focused on providing Customised Business Intelligence, Media Services and DataAnalytics. The company was founded in 2004 by MIT Sloan MBAs, former Booz Allen Hamilton consult-ants, and senior marketing managers at Gillette, Whirlpool and Applied Materials.

Key achievements:

• The company, which began operations with a handful of analysts, has grown into a 200-trainedanalyst and project manager strong community within a short span of time.

• EmPower Research is providing dedicated resources for all market research needs. Some of itsmain areas of expertise include Retail, Consumer Packaged Products, Food and Beverage, Phar-maceuticals and Healthcare, Advertising, and Financial services.

• The company was ranked in three IAOP sub lists in 2009: Best 10 Rising Stars in Revenue Growth;Best 10 Rising Stars in Employee Growth; and Best 20 Rising Stars by Region Served: UK.

• Sangita Joshi, Co-Founder and Managing Partner of EmPower Research was presented with theStar Entrepreneur Award at the Second Indira International Summit in Mumbai on January 23,2009


Future Focus Infotech Private LimitedCategory: EMERGE GrowthWebsite: www.focusinfotech.com

Company Profile:

Founded in 1997, Future Focus Infotech (FFI) began as a Business Associate of Tata Consultancy Services (TCS).Focus assisted TCS in the execution of Y2K projects, through its technical consultants. By the end of 1997, withthe Internet throwing up immense possibilities, the company began focusing on Internet Technologies, nettingnew clients like Planet Asia, Chennaionline.com and India Cements. In 1999-2001, Future Focus continued itsadvent into the IT domain through Software Development services, initially in the web applications arena andlater, in Client Server and related technologies. This was the period, when the company’s wholly-owned subsid-iary, Focus America Inc, based out of Georgia, Atlanta was formed.

Foreseeing the potential in IT Technical Consulting Services, Future Focus we went through an internal reorien-tation and restructuring to focus singularly on IT Technical Consulting Services and Career Management. Today,FFI is primarily into the business of IT-HR Consulting Services and Managed Solutions. Its offerings include IT HRaugmentation services (branded as TechSource), Placement services in IT (TechSearch), Managed services in ITHR solutions (TechServ) and Software solutions and services (TechSoft).

Key achievements:

• FFI has developed and implemented an ERP, the first of its kind for the Recruitments and Consulting(resource) vertical.

• Future Focus has built up a battery of over 550 consultants, deploying them in more than 80 projects inIndia and overseas.

• The company is a strategic and niche partner to major IT conglomerates like TCS, Infosys and IBM,among others. FFI also serves many regional clients Capgemini, Ford Technology Services, Scope, andRamco in India. Through its wholly-owned subsidiary, Focus America, Inc., FFI serves US-based clientslike Keenan Inc. and Infosys, USA.

• Future Focus is providing technical services in software development and BPO to international clientsthrough its software development centre (SDC) at Chennai. The SDC encompasses an exclusive team ofwell qualified and experienced IT professionals, providing offshore software development and onsitetechnical consulting services.

• Growing at a steady rate of over 30 percent YoY since 1997, and based on its Quality Certified BusinessProcesses (QCBP), FFI has achieved a strong foothold within the IT domain. The company logged in aturnover of Rs. 49.88 crore during 2008-09.

• FFI has been ranked by Dun & Bradstreet, USA, the leading provider of business-to -business credit,marketing, purchasing, and decision-support services worldwide, as one of “India’s Top IT Companies”for 2007 and 2008.

• It has also been listed a winner in the Deloitte Technology Fast 500 Asia Pacific 2008 programme. ZinnovResearch and Consulting, USA, a leading research and consulting organisation to Fortune 1000 compa-nies, has awarded FFI the “Zinnov Excellence Award” for “Excellence in Strategic IT Talent Consulting”and the award for “Process Excellence in IT Talent Consulting.”


GeBBS Healthcare Solutions Private LimitedCategory: EMERGE GrowthWebsite: www.gebbs.com

Company Profile:

GeBBS is a leading Healthcare outsourcing solutions company based in Englewood Cliffs, New Jersey withmultiple Global Delivery Centres (GDC) located in India. The company’s in-depth understanding of theHealthcare industry enables it to provide innovative end-to-end Business Process Outsourcing (BPO) solu-tions to its clients. GeBBS’ service and delivery is based on its highly skilled professionals, robust processesand infrastructure, in-house domain expertise and a commitment to clients.

Key achievements:

• The company’s qualified resources, robust processes, global delivery model, and domain strengthsin the healthcare care segment, has given it a distinctive edge in the markets where it plays.

• In terms infrastructure, GeBBS offers a best shore model of onshore and offshore delivery capabili-ties, working through multiple state-of-the art Global Delivery centers based out of the US andIndia.

• The company has been investing not only in infrastructure, but talent development, and buildingdomain expertise in the healthcare sector.

• GeBBS offers customer end-to-end services—the complete range of Revenue cycle managementservices to both physicians as well as hospitals.

• GeBBS was ranked among the top 100 healthcare outsourcing providers in the USA by HealthcareInformatics, a very prestigious industry magazine published in the country. In its 16th edition, theHealthcare Informatics 100 list ranks the top 100 healthcare outsourcing providers by revenue .GeBBS is placed at the Number 84th spot and has been named to the list since 2007.


Hanu Software Solutions India Private LimitedCategory: EMERGE GrowthWebsite: www.hanusoftware.com

Company Profile:

Hanu Software is a leading full-service software development and system integration firm providing busi-ness strategy, programme management, systems engineering, software development and quality assur-ance services. Hanu specialises in developing customised solutions, enterprise mobility applications andcustom software tailored to the unique needs of customers. The company works in strategic alliances withpartners looking to outsource their critical software services requirements. Hanu Software brings in aunique project delivery process based on its best practices and experience of business methods.

Key achievements:

• Huna is focusing on business development and delivery. The company’s vision is to become a USD1 billion company by 2020.

• Over the past few years, Huna has bagged several reputed accounts from the North Americanmarket (its market of focus).

It has also expanded into numerous industry verticals, addressing the needs of customers in these seg-ments.


LeewayHertz Technologies Private LimitedCategory: EMERGE GrowthWebsite: www.leewayhertz.com

Company Profile:

LeewayHertz, which became operational in 2004, provides design and development resources for Web 2.0applications and iPhone applications development. The company also offers customers consultancy andresources to build their SaaS applications on Cloud computing using the Amazon Web Service, GoogleAppCode or Microsoft Azure platforms.

Key achievements:

• LeewayHertz was one of the foremost companies to introduce iPhone applications development inIndia. It is also working on other mobile application development platforms such as the GoogleAndroid and Blackberry. The company plans to address the growing market of cloud computingusing resources to develop SaaS applications.

• The company was among the first few in India to register in Apple’s Developers Programme foriPhone applications development.

• It has worked with more then 50 companies based in the USA on Web applications.


Mynd Solutions Private LimitedCategory: EMERGE GrowthWebsite: www.myndsol.com

Company Profile:

Mynd Solutions is a leading professional services firm that is dedicated to finance and accounting andHuman Resource process outsourcing. It collaborates with clients to deliver customised business processoutsourcing solutions that range in complexity from individual transaction-based functions, such as ac-counts payable and accounts receivable, to full-service finance and accounting, including general ledgeraccounting, financial reporting and risk management. Drawing on its unique history and people, MyndSolutions has developed specific qualities that work to deliver maximum value when outsourcing finance,accounting and tax. The company provides a better way to manage important, non-core business pro-cesses owing to its experience and expertise in finance and accounting, an onsite-near shore-offshoredelivery model, expertise in Payroll and Pension administration, Data Management/Validation, fixed assetmanagement, and Manpower Outsourcing.

Key achievements:

• Since its incorporation, Mynd Solutions has witnessed remarkable growth in revenues and newclient acquisition.

• Today the company is 900 people strong, with a Pan -India presence and offices in Delhi, Mumbai,Bangalore, Jaipur and Chandigarh. It also has a centrally located, state-of-the-art back-end pro-cessing facility at Gurgaon measuring around 12000 square feet. The company’s turnover todayexceeds INR 220 million and its client base covers leading global companies in the telecom,automotive, retail, information technology and manufacturing sectors.

• In a number of its engagements, especially with telecom customers, Mynd Solutions has scaled upthe value chain, moving higher, from transaction processing to analytical activities over a period oftime and leveraging its manpower trained on processes.

• In line with its goal of being a trusted partner to customers, Mynd Solutions works closely withthem, proactively developing solutions and shaping its services to reflect the changing dynamics oftoday's workplace. The company leverages the experience of its team and its innovative deliverytools, to develop solutions aligned to the unique needs of clients. Mynd Solutions begins theprocess of defining a custom solution by keeping the end result in mind. It reviews a company'scurrent back office processes and works with its management team to identify inefficiencies,simplify and then optimise the processes. In addition, Mynd Solution's team of qualified financeprofessionals and functional experts help validate the defined solutions and ensure that they are inaccordance with accounting and human resources regulations and standards.

• The company has become a data entry partner for the government of Karnataka, participating asa consortium member and winning a 15-year contract for the same. As part of this role, MyndSolutions is converting the records of the transport offices (of the government of Karnataka) intosmart card technology.


Proteans Software Solutions Private LimitedCategory: EMERGE GrowthWebsite: www.proteans.com

Company Profile:

Headquartered in Bangalore, Proteans Software Solutions offers specialised services in the OutsourcedProduct Development (OPD) space. Established in 2003, Proteans has over 300 employees and a largebase of clients that include leading software companies worldwide. The company has five global deliverycentres in Bangalore from where it has built over 200 software products for its clients. It has offices in theUSA, UK, Norway, and Sweden.

Proteans provides software research, engineering, and support services to Software Product companiesacross the globe. Being, purely focused on software product development, Proteans brings tremendousvalue to software vendors by reducing product release cycles, controlling costs, and enabling marketleadership through quality and innovation. Proteans brings success to its customers through its sustainedand focused environment that fosters software product research, development, and support. The com-pany has been focusing on process improvement through distributed agile delivery methods, metrics, andgovernance mechanisms.

Key achievements:

• Proteans has developed strong capabilities in the areas of Software Architecture/Design, SoftwareDevelopment, Software Testing and Test Automation, User Interaction Design and Usability, Per-formance Engineering and software product sustenance.

• The company has built expertise in verticals such as Banking and Finance, Higher Education,Government and Public Services, Professional Services, e-commerce and Consumer Internet. Thecompany has helped customers within these segments through its replatforming engagements,that have driven revenues for customer organisations.

• Proteans has state-of-the-art delivery centres that are fully geared up to ensure business continu-ity. It has an ISO 9001:2000 certified process framework that enables it to deliver repeatablebusiness results to customers.

• The company has evolved a Distributed Agile Development Model ensuring complete alignmentwith customer requirements. It is using Web-based tools for engagement, programme and projectmanagement with complete transparency and visibility into the project status.

• Proteans has worked with over 75 global software companies such as Microsoft Corp., Meridium(www.meridium.com), Software Innovation and CambridgeSoft. It has developed a strong pres-ence in the Nordic region, considered by companies to be a tough market to crack.


Shell Transource LimtedCategory: EMERGE GrowthWebsite: www.shelltransource.com

Company Profile:

Shell Transource Limited has been successful in establishing itself in the BPO world, with a proven trackrecord of rendering Unique Back Office solutions to various industries. Shell began providing theseservices as far back as 1990, carving a pioneering path for itself in the sector.

Key achievements:

• Spread across 312 locations in India through Shell Business Associates, the company has wit-nessed rapid growth over the last two decades.

• Shell has emerged as a 4000 + people strong organisation with strong, loyal customer base.

• By defining and designing quality processes, backed by strong quality operations, Shell has man-aged to diversify into different industry segments.

• The company has the largest market share in the domestic segment of BPO for Taxation, Aviation,and Banking and Finance processes.

• Shell has expanded the scope of its offerings from non-voice to voice processes by setting up 800additional seats across 4 leading metros.


Wirkle Technologies Private LimitedCategory: EMERGE GrowthWebsite: www.wirkle.com

Company Profile:

Wirkle is a leading product engineering firm focused on developing software products for mobile de-vices including telecom grade client/server platforms, SMS applications and Mobile Internet (WAP). Thecompany has designed and developed products across all mobile platforms and for handsets of Nokia,Sony Ericsson, Samsung, LG, Motorola, Blackberry, Pocket PC and the iPhone. Wirkle’s expertise in themobile space spans Consumer Mobility (Social Networking, Instant Messaging, Location Based Services,Gaming, Barcode Recognition, Payments, Backup), Enterprise Mobility (Field Force/Sales Force Automa-tion, Security Surveillance), Multimedia Streaming (Live streaming, Audio/Video on demand) andbeyond. Millions of mobile users across the globe today are using products developed by Wirklethrough various carriers in multiple geographies including North America–AT&T, Sprint/Nextel, BoostMobile; Europe–Telenor; Asia–Idea, among others.

Key achievements:

• Wirkle has established direct relationships with a few Fortune 500 companies owing to its nichefocus. It has also entered into partnerships with leading IT consulting firms as well as Operators/OEMs and is working with them for long-term contracts.

• Wirkle’s platform was selected as a finalist at the Global Peer Awards hosted by Mobile Monday atthe Mobile World Congress Barcelona, 2007 and ranked amongst the top mobile innovations acrossthe globe.

• The company was awarded a US Patent for its highly flexible frameworks that enable rapid devel-opment of usable products for the mobile platform. Wirkle’s frameworks were leveraged to createa social content portal for the Mobile World Congress 2008, the largest Mobile Conference in theworld. The company was a Finalist at Proto.in 2007, India’s leading forum for showcasing the bestof breed start ups. Wirkle is a mobile partner of choice for some of the leading Fortune 500 firmsand VC startups worldwide.


Comat Technologies Private LimitedCategory: EMERGE GrowthWebsite: http://www.comat.com

Company Profile:

Comat focuses on providing easy access to essential information and transformational services to RuralIndia. The services include:

• Access and delivery of Citizen Records and Entitlement Benefits on behalf of the Government• Skills training for employment and self-employment that create local jobs• Supplemental education services to improve student grades and pass percentage• Access to formal Financial and Insurance services

Key achievements:

• Comat’s services for the rural sector have helped transform the lives of rural citizens, resulting inhigher economic standards and better quality of life.

• The company is delivering at the rural level through its ICT-enabled, common last mile convergedplatforms called Rural Business Centres (RBC), which are manned by its employees. The power ofthe RBCs lies in their ability to deliver Comat’s diverse sets of services using a common infrastruc-ture that harnesses the power of technology and a local human interface.

• In Karnataka alone, the Company operates 800 centres, serving more than 50,000 rural citizensdaily.

In December 2008, Comat won the first-ever Legatum Fortune Technology Prize, an award that recognisesthe work of “for-profit” enterprises, whose application of technology solutions foster social and economicgrowth, and dramatically improve the lives of poor people.


Drishti Soft Solutions Private LimitedCategory: EMERGE MarketsWebsite: www.drishti-soft.com

Company Profile:

Drishti is an innovator in the Communications domain. Drishti’s solutions manage customer interactionsacross media such as voice, chat, Web, SMS, and e-mail to enable enhancement of business processefficiencies and increase of automation via technology. The company’s customers are distributed over awide range of industry verticals such as Telecommunications, Finance, Collections, Insurance, MarketResearch and BPO.

Key achievements:

• Drishti has been consistently showing year-on-year growth. The company has built up a strongpresence in the Philippines through a subsidiary, in addition to the US, Middle East, Malaysia,Indonesia, and Bangladesh.

• Drishti offers award-winning professional services with high responsiveness and transparency. Thecompany’s multi-package support provides clients with the flexibility to pick-and-choose accordingto their specific requirements.

• The company’s innovative technology platform, Ameyo, addresses the flexibility and extensibilityrequirements for the next-generation enterprise. The SOA-based technology platform facilitatesrapid implementation along with deployment flexibility.

• Drishti’s software-centric IP -based solutions can be seamlessly integrated with third-party devicesand applications. Drishti’s solutions are innovatively packaged to suite varied business require-ments of organisations of all sizes and nature of business.

• The company has been honoured with a range of awards for its ground breaking communicationstechnologies, including the following: NASSCOM’s Innovation Award 2008; IP Contact CentreTechnology Pioneer Award 2008; Member’s Choice Award 2008 (Best ACD/Switch, Best in ClassOverall Category Winner, Best Outbound Solution and Highly Recommended Best After Sales Sup-port); BPONews’ Best Contact Centre Solution 2007. The company has been a Deloitte Fast 500company and a Red Herring finalist.


Eperium Business Solutions India Private LimitedCategory: EMERGE MarketsWebsite: www.eperiumindia.com

Company Profile:

Eperium India was incorporated in 2003 and is co-headquartered in India and The Netherlands. It is anISO 9001 certified company with 150 employees. Since its inception, the company has been helping itscustomers use technologies to move the supply chain over the Internet. Eperium is a specialist in twoareas, namely e-procurement and multi-channel retail management. As part of its e-procurement ser-vices, the company is enabling companies in the energy, hospitality and other verticals to undertake globale-procurement rollouts. Eperium’s expertise in this space touches contract management, procure-to-pay,strategic sourcing and procurement of temporary workforce support.

In the area of multi-channel retail management, Eperium is supporting customers with enterprise rolloutsof Web-based, multi-channel, multi-locale and multi-currency sell side solutions.

Key achievements:• Eperium has well-defined delivery processes, proven off-shoring models with state-of-the-art in-

frastructure to support its endeavours in delivering higher value at lower costs to customers. TheEperium India team is focused on an agile approach, optimal utilisation of software tools and thequality of its delivery processes to ensure that its clients get their solution on time and in accor-dance with their requirements.

• The company has an in-house excellence centre which is constituted by business, technical anddesign professionals that continually evolve and enhance the quality of its solution and servicesand aspire to develop highly functional and flexible offerings that allow clients to maximise theironline potential.

• Eperium has many years of experience and is a well-respected and trusted supplier of e-procure-ment and multi-channel retail management solutions and services to many leading names in theindustry. The company has built strategic, long-term client relationships and is a well-recognisedbrand in Western Europe and the UK. Eperium is currently focused on Western Europe withspecial emphasis on The Netherlands, Germany, Belgium and France.


Estel Technologies Private LimitedCategory: EMERGE MarketsWebsite: www.esteltelecom.com

Company Profile:

Estel Technologies provides customised software solutions and associated services to mobile operators,banks and service providers in Asia, Middle East and Africa. Estel specialises in the area of Mobile Com-merce and Payments and has built innovative products for the following: Mobile remittances (moneytransfer using the mobile); Micro banking (branchless banking for the un-banked); Mobile e-top up (anytime, any where, any value, any service recharge); and Mobile banking (access bank account and transactusing the mobile). The products are aimed at emerging markets, which are usually cash-based economieswith fragmented distribution and fairly good mobile penetration, but poor banking penetration.

Key achievements:

• Estel began foraying Africa in 2007 and now has five customers being served across four countriesin the region.

• In 2008-09, Africa accounted for 35 percent of the company’s total revenues and this figure isexpected to go up to r 47 percent during 2009-10. Estel has been aggressively focusing on Africafor its products, with two dedicated sales teams addressing clients in the East and South of thecontinent. The company participates in trade events, exhibitions and conferences to create amarket pull for its products and evangelise these concepts.


Evolutionary Systems Private LimitedCategory: EMERGE GrowthWebsite: www.evosys.co.in

Company Profile:

Evosys is a Certified Oracle Focused Implementation Partner that has differentiated itself in the marketwith its personalised customer approach and commitment to quality and timely delivery. The companyprovides end -to-end Oracle-E-Business Suite implementation services in predominantly two countries—the KSA and UAE.

Key achievements:

• Evosys has built specialisations in the Healthcare, government and Education domains.

• The company decided to enter the Middle East Market and began with a foray into Saudi Arabiaand the UAE in 2006. Today, nearly 100 percent of the company’s revenues have been generatedfrom this market.

• Evosys has rolled out its solutions in major hospitals across the Middle East such as the King FaisalSpecialist Hospital & Research Center (KSA), the National Guard Health Affairs (a public sectorcompany, KSA), the Abu Dhabi Health Services Company, Ministry of Health (UAE), the SAADGroup (KSA), among others.

• The company has shown a massive growth in turnover of the order of 443 percent since 2007-08.


Grail Research India Private LimitedCategory: EMERGE MarketsWebsite: www.grailresearch.com

Company Profile:

Grail Research specialises in strategic research including market, industry, and benchmarking analysis ofleading companies and investors, across the globe. Founded in April 2006, Grail has conducted researchin over 100 countries, and 30 languages. Grail Research blends the best of strategy consulting (highlycustom, insightful, rigorous, trustworthy) with the best of market research (data-rich, repeatable,analytical, cost effective) to provide organisations with accurate, succinct answers to their most impor-tant business questions.

Key achievements:

• Grail Research’s capabilities are particularly strong in fast developing regions such as Africa, China,India, the Middle East, and Russia. Its team has expertise in a wide variety of industries includingConsumer Brands, Life Sciences, Technology and Telecom.

• The company has been targeting the Middle East region in particular, actively working with gov-ernment entities in the region and supporting them in industry and cluster analysis, competitiveintelligence, regular news briefs, best practice benchmarking, and knowledge management. Thisstrategy has enabled Grail to grow rapidly in the Middle East market—it has completed more than80 projects with the government and large private sector firms in 2008. Grail has also beentargeting the South African market and been working with several organisations in the country,supporting them in executing customised surveys; data cleaning and analysis; and making recom-mendations, after following a thorough cross-validation process.

• Grail Research has gradually matured in the Middle East and South African markets, with approxi-mately 30 percent of its total revenues being derived from the Middle East, and around 20 percentbeing generated from South Africa.

• Grail Research has offices in India (Delhi), China (Beijing), and South Africa (Johannesburg), withover 180 professionals working at these locations.

• Grail, with its unique approach to delivering strategic research, has been a Harvard BusinessSchool case study.


Compulink Systems LimitedCategory: EMERGE GrowthWebsite: www.compulinkgroup.com

Company Profile:

Compulink has developed the “Whizible” suite of products to address the needs of professional servicescompanies within the IT services, Engineering Design Services, Pharma and Clinical Research servicesdomains.

Key achievements:

• The Whizible solutions from Compulink allow customers to “orchestrate performance” in theirenterprises through better decision making, alignment to corporate goals and execution that meetsthe quality and schedule objectives.

• Compulink has developed the Whizible™ Strategy, a platform for formulating, communicating andfacilitating allocation of responsibility and the tracking of an organisation’s strategy goals (basedon a performance Scorecard).

• Whizible™ Initiatives capture innovation ideas and initiatives throughout the enterprise and pro-vide a structured workflow to evaluate these and follow through on their deployment.

• The company has also launched Whizible™ Execution, a programme and project management toolthat provides an integrated approach to monitor, control and report the execution of initiatives andstrategies as well as Whizible™ HCM, a comprehensive mid-market human capital managementsolution.

• Over 200 customers including Accenture, Wipro, the Tata Group, John Deere, Honeywell, etc. havedeployed Whizible, which is licensed as an “On Premise” as well as “hosted” solution.


Druvaa SoftwareCategory: EMERGE ServicesWebsite: www.druvaa.com

Company Profile:

Druvaa has introduced a step change in data protection and backup technology. With its key techno-logical advancement products, Druvaa is able to deliver up to 90 percent better bandwidth and storageutilisation for data backups compared to traditional solutions. This ensures faster and smoother backupfor remote laptops, mobile users and distant servers.

Druvaa Software is a privately held company backed by a top tier Angel Network Series. The fundingwas led by Accord International (HK) and the Indian Angel Network.

Key achievements:

• Druvaa has launched inSync, is a fully automated laptop backup software which protects corporatedata for office and remote users. It features simple backup, point-in -time restores, and patent-pending data deduplication technology to make backups faster.

• Over 80 percent of corporate data is duplicated across users. Druvaa inSync uses data deduplicationto save "only a single copy" of content (e-mails/docs) duplicated across users. This delivers 10xfaster backup with a 90 percent reduction in bandwidth and storage. Additionally, Druvaa providesa simple, efficient and fully automated backup facility to Enterprise Laptop/mobile users


Fifth Generation Technologies India Private LimitedCategory: EMERGE ProductsWebsite: www.fifthgentech.com

Company Profile:

Fifth Generation Technologies India, known in the market by its brand name 5G, is a boutique, IP focused,software product company, headquartered in Chennai, India. 5G has rapidly grown in the last two years(2007 -2009) with a CAGR on revenue in excess of 60 percent, a customer base across 13 countries for itsproducts and expansion of its offices to North America (5G Automatika Ltd.).

Key achievements:

• 5G's focus over the last three years has been on creating value for the manufacturing domain,especially in the “Plant to Enterprise (P2E)” space. The aim has been to improve efficiency, quality,and productivity of manufacturing enterprises, by means of real-time monitoring of both produc-tion and enterprise operations and agile, real time business process integration between manufac-turing applications and enterprise systems (such as SAP, IBM Maximo, etc.). All this is orchestratedby means of a user defined business rules engine.

• The company additionally specialises in product development lifecycle services for third partycompanies and has been providing such services in the areas of sports, law and media andadvertising.

• 5G has been helping manufacturing and utility companies worldwide to reduce maintenance costs,streamline production performance management, improve quality, manage mission critical opera-tions that need an agile interaction of enterprise systems with production, etc.

• 5G is marketing its offerings through its subsidiary, 5G Automatika, and has entered into anagreement with a Fortune 500 company to act as its OEM licensee for this product. AnotherFortune 500 company has become a marketing partner for this product in 2008. 5G’s product hasbeen successfully implemented in several leading global companies.

• 5G has also been involved in the IP development embodied in two other products, one an embed-ded system product that acts as an “Actionable Intelligence Device” (the “last mile” for enterprisesystems to interact with production operations), and the second, a “Plug and Play reporting En-gine,” which are slated to be released to the market later this year.

The company is undertaking business intelligence and predictive analysis for large corporations andgovernment agencies for enabling strategic and tactical analysis.


iViZ Techno Solutions Private LimitedCategory: EMERGE ProductsWebsite: www.ivizsecurity.com

Company Profile:

iViZ is a leading Information Security company which offers the industry's first on-demand (SaaS-based), comprehensive, cost-effective automated Penetration Testing (Ethical Hacking) solution. iViZhas developed a unique artificial intelligence based “human hacker simulation” technology that finds allpossible attack paths by which intruders can compromise a network or application. It can detect attackpaths which could otherwise be missed out. It also intelligently suggests suitable remedies. This disrup-tive technology transforms the way security is tested and brings in “the hacker's eye view”—providinghigher efficiency and ensuring better protection for organisations, governments and users from risingInternet threats.

Key achievements:

• Using its hacker simulation technology, iViZ provides on-demand penetration testing for proactivesecurity and risk management, and compliance for standards such as SOX, PCI, HIPAA or ISO27001.

• The SaaS model provides an anytime/anywhere security testing capability to customers and elimi-nates the pain associated with conventional manual security testing which is time-intensive, ex-pensive and misses out finding all attack paths.

• iViZ specialises in security testing research and has a team of highly skilled security researchexperts who have been credited with vulnerability discoveries in the products of Microsoft, McAfee,AVG, HP, Intel, IBM and others. iViZ also works with the affected vendors and helps in developingremediation. The research findings are published as advisories to the world after co-ordinationwith the vendors first.

• iViZ has Certified Professionals to deliver its quality audit service –CISSP, GIAC,CISA,CEH, BS7799(Currently ISO27001), namely lead auditors. The company’s board of advisors includes eminentprofessors, prominent security audit researchers and industry professionals.

• As recognition of its efforts to deliver quality security services, iViZ h as been conferred with manyawards, including the Top 100 companies in Asia by Red Herring; the Top 4 Emerging Product


OrangeScape Technologies LimitedCategory: EMERGE ProductsWebsite: www.OrangeScape.com

Company Profile:

OrangeScape Technologies Limited is headquartered in Chennai, India. Founded in 2003, OrangeScapeprovides Platform-as-a-Service (PaaS) offerings for ISVs and Solution providers to build domain rich appli-cations, the easiest and fastest way. End customers like the Citi Group, Unilever, AstraZeneca, Pfizer,Fullerton and 40 other large enterprises use OrangeScape’s platform. Partners such as Wipro Infotech,Team Computers and TRIAD take OrangeScape’s platform to the market.

Key achievements:

• OrangeScape is enabling ISVs—looking to modernise their existing solution or build new domainrich business offerings—to develop and deploy the same solution as SaaS and on-premise soft-ware. The application deployed as SaaS runs on OrangeScape Cloud, which leverages the cloudinfrastructure of Google App Engine or Microsoft Azure (planned release), to provide massivescalability and storage capacity.

• Unlike most alternatives (like salesforce.com), that are proprietary to one platform, OrangeScape’stechnology has the plumbing that is required to enable the ISVs to run on different cloud plat-forms, or on-premise, without making changes to their solution. The application deployed on-premise runs on OrangeScape Enterprise. This runs on standard application servers on Java orMicrosoft environments, with the configurable option to use popular relational databases such asOracle, SQL Server, MySQL, DB2. This helps ISVs to build a single solution and deploy it on-premise for customers who are not yet ready for SaaS.

• OrangeScape has won NASSCOM’s “Top IT Innovations” award for two consecutive years, in 2006and 2007. In 2008, NASSCOM showcased OrangeScape as one of its three emerging productcompanies in India. OrangeScape was featured by Business Today as “Indian Microsofts in theMaking.” The company is the only one in India to feature in Forrester’s first ever research report onPaaS. In the subsequent report by Forrester, OrangeScape has come out strongly in the vendorcomparison matrix that includes Google, Microsoft, Salesforce.com and 11 others.


PK4 Software Technologies Private LimitedCategory: EMERGE ProductsWebsite: www.ImpelCRM.in

Company Profile:

PK4 is the leader in OnDemand CRM systems for India. The company’s flagship CRM product—Impelhosted CRM—enables companies to place their customers at the centre of their business. Impel CRMallows sales executives to spend more time with customers and less on administrative work. Impel CRMhelps companies increase revenues and maximise profits by increasing sales productivity, marketing effi-ciency and service operations. The Web -based CRM is used by sales, marketing and customer serviceteams across a variety of industries ranging from SMBs to large enterprises.

Key achievements:

• PK4 Software’s Impel product is built specifically for the SMS-heavy, touch-centric sales processesthat are typical in this market. The India-specific features in Impel include SMS integration, salesactivity planning, service request management and map integration.

• Impel’s pricing model too is very affordable for Indian companies, unlike those of competitors.

• Even the smallest of organisations need some degree of customisation in the solution, and PK4addresses this issue by combining the configurability of Impel with the use of a high throughput,low-cost customisation platform that enables the company to deliver customer-specific versions ofImpel at a fraction of the cost of other solutions.

• Impel, the OnDemand solution, is the most complete CRM solution for Indian businesses, empow-ering them at every customer touch-point. Impel lets clients transform their business and increasesales and customer retention through an integrated, easy-to-use solution. Impel makes it possiblefor companies to share business information and provide a single, unified perspective to theircustomers.

• Impel's Software-as-a-Service model combines with comprehensive functionality, integration ca-pabilities, codeless configuration and customisation and an intuitive interface to push businessesforward. Impel online CRM is a comprehensive, integrated CRM solution that provides the sales,marketing and customer service staff with fast, up -to-date access to customer information, any-time, anywhere. With Impel, the mobile CRM, clients have the ability to support their mobileworkers with PDAs and mobile phones using WAP, SMS or HTML.


Robust Designs (India) Private LimitedCategory: EMERGE ProductsWebsite: www.robustdesigns.com

Company Profile:

Robust Designs, incorporated in year 2000 in India, with offices in Singapore and the USA, is a businessintelligence product and solutions company focusing on the financial services and digital media industries.Its core business intelligence platform has been deployed at over 35 sites across several countries. No-table customers include Rediff, IndiaTimes, UTVi, ICICI Lombard, Birla Sun Life Mutual Fund (all in India),the Inland Revenue Authority of Singapore, Alexandria Hospital, the National University Hospital (inSingapore) and RCE Berhad (Malaysia).The company’s recent initiatives with partners, and the delivery oftargeted analytic solutions for the media and the BFSI sectors have positioned it strongly for futuregrowth.

Key achievements:

• The company has launched CUBOT (TM), an implementer-friendly product whose “tightly inte-grated platform” includes data extraction, data warehouse and OLAP components at the back end.The front-end components include reporting, analytics, alerts, and budgeting. This design dra-matically reduces implementation time, usually completed in twelve weeks.

• CUBOT (TM) is end-user oriented and multi-lingual, making multi-country implementations a non-issue. Since it does not support any programming, managers can produce reports, perform de-tailed analysis, and valuable dashboards on-the-fly, without having to use technical jargon. CUBOT(TM) also has low TCO. Since it is built on an open-source platform, it delivers speed on standard,inexpensive hardware, at dramatically reduced infrastructure costs.

• CUBOT has proved itself in the market. Robust Designs has bagged over 30 customers for CUBOT,which account for around 2,500 business users and 40,000 retail users spread across countriessuch as India, Singapore, Malaysia, Vietnam, USA and The Netherlands.

• Robust Designs has evolved a flexible business model—delivering projects directly and throughpartners, providing multi-country support as well as multiple pricing and purchasing options.


Skelta SoftwareCategory: EMERGE ProductsWebsite: www.skelta.com

Company Profile:

Skelta is an innovative software product company specialising in enterprise-wide Business ProcessManagement (BPM) and Advanced Workflow solutions for small to large-sized businesses worldwide. Itsflagship product, Skelta BPM is an enterprise-wide Business Process Management product which pro-vides companies with a strong and collaborative platform to develop business applications.

Key achievements:

• Skelta BPM with its unique architecture and Enterprise Console offers the advantage of a centralisedstandalone BPMS platform. Users can see the model, simulate, analyse processes, manage appli-cation forms and interfaces and even create fully integrated applications using the EnterpriseConsole and manage process and application specific artifacts for the entire enterprise.

• Skelta’s unique embeddable capabilities enable the actual application to have very contextual BPMintegration. With embeddable controls for Process Modelling, Analysis, Execution, Work queues,and BAM, users can manage and control processes without ever leaving the application. This givestrue agility, thereby fulfilling the promise of BPM.

• Leveraging these unique capabilities, several OEMs/ISVs have embedded Skelta’s solution as anintegrated BPM offering for their products.

• Skelta was recently selected as a “Cool Vendor” in the BPM arena by Gartner. It was a 2008American Business Awards Finalist and CODIE Awards Finalist. Skelta has also been ranked amongAsia’s top 100 companies by Red Herring magazine and bagged the Deloitte Technology Fast 50India and the Deloitte Technology Fast 500 Asia Pacific Awards for 2006 and 2007.


Sloka Telecom Private LimitedCategory: EMERGE ProductsWebsite: www.sloka.in

Company Profile:

Sloka Telecom is a pioneer in designing, developing and selling compact and cost-effective base stationsfor new standards such as Fixed WiMAX, Mobile WiMAX and 3G LTE. Established in 2004 in Bangalore, thecompany is addressing the needs of Service Providers, OEM partners, System Integrators and small-to-medium Wireless ISPs. Currently, Sloka is directly and indirectly selling to small-and-medium WISPs andSystem Integrators. It has recently signed up OEM partnerships with Tier-1 and Tier-2 vendors, which willremain the company’s business model in the near future.

Key achievements:

• Sloka’s product portfolio consists of all-outdoor, all-weather compact fixed WiMAX base stationunits and subscriber stations (CPE) based on the IEEE 802.16-2004 standard. The company’s basestations are among the smallest (<1Kg, <5Kg) and most-effective (<USD150, <USD1000) in theworld, allowing the operator to widely deploy WiMAX networks. Sloka’s solutions help networkoperators save more than 50 percent in capital expenditure.

• Sloka has developed the unique Software-Defined Base Station Architecture (SDBSA), which al-lows it to use off-the-shelf hardware boards to reduce the cost of the base station. The SDBSA alsoenables Sloka to use the same base station unit for multiple technologies.

• Sloka’s compact and cost-effective base stations allow wireless operators to generate business outof rural and semi-urban deployments in emerging markets.

• Additionally Sloka is targeting residential users in developed markets who need greater coveragewithin their homes, with its Femto base stations.

Sloka has installed the first 5.8 GHz WiMAX network in France and won numerous awards over the last fewyears. The company bagged the Red Herring 100 Asia and the NASSCOM Innovation Awards in 2008. Thecompany was rated Number 1 by Mint Magazine as the Hottest startups to watch for in 2008, and rankedamong the Top 25 Emerging Technology companies by Smart Techie.


Srishti Software Applications Private LimitedCategory: EMERGE ProductsWebsite: www.srishtisoft.com

Company Profile:

Srishti Software is a leading software products company providing cutting-edge technology solutions inthe twin areas of Web Content Management (WCM) and Healthcare domains. These solutions are an-chored around Srishti’s products Kreatio and PARAS. Founded in 1997, but reconstituted in the year 2005and headquartered in Bangalore, Srishti has offices in Delhi, Mumbai, and London. Some of the keymarkets targeted by Srishti include UK, USA, and India. Initiatives targeted at towards newer markets likeMiddle East, Africa, and East Asia are currently in progress.

Key achievements:

• Kreatio, Srishti’s Web Content Management solution is unique for its framework based analysis,which enables clients to clearly map their content streams and revenue potential. Its strong meth-odological approach distinguishes it from other competing offerings. Kreatio also goes beyondonline publishing and allows revenue management. It offers customers the Power of 7 and theperfect 10 framework covering all of the seven pillars and seventy parameters of web contentmanagement. The framework enables Srishti’s clients to go beyond the Web 1.0 and Web 2.0, tothe Ideal 2.0+ state.

• Shrishti’s key strengths include its ability to architect, integrate and deploy large complex technol-ogy solutions across a broad spectrum of enterprise-types within the estimated timeframe.

• The company has developed in-depth functional understanding of the healthcare, onlinemediaand publishing domains, with particular emphasis on knowledge processes.

• Kreatio has successfully helped more than 200 global publications to monetise their existing con-tent better and increase their profitability.


Trendyworks Technologies Private LimitedCategory: EMERGE ProductsWebsite: www.trendyworks.com

Company Profile:

Trendyworks is a Web presence solution provider based in Bangalore. The company is offering customersa Proprietery Web Design Tool, along with integrated Web hosting and Domain registration services. Thesolution is primarily targeted at Small and Medium Enterprises based in the US, Canada and the UK.Trendyworks has over 15,000 clients for the online version of its solution and over 10,000 clients for itsdesktop version.

Key achievements:

• Trendyworks Technologies has developed a niche product targeted at clients seeking an “upmar-ket” look for their web sites.

• The “Do-It-Yourself” site building tool called Designer Website Builder is a Flash-based product. Itoffers clients features such as Image gallery, Media Player, Shopping Cart, Guest Book and Friend/Contact form, SMS integration, Live Web cam recording and Live spokespersons


Vmukti Solutions Private LimitedCategory: EMERGE GrowthWebsite: www.vmukti.com

Company Profile:

VMukti, a product development company, provides low-cost and high quality video communicationssolutions to customers. VMukti is a Video Communications platform that enables Convergence of voice,video and content over IP through a distributed P2P platform. VMukti was conceptualised in September2005, as a part of Adiance Technologies Private Limited. Spun off into a separate company in October,2007, VMukti s was incubated at CIIE, IIM Ahmedabad and supported by the Georgia EntrepreneursSociety.

Key achievements:

• VMukti has built up an edge in the areas of cost, quality and scalability, offering solutions that helpcustomers save 80 percent on bandwidth and storage infrastructure using state-of-the-art serverless broadband ready products.

• The company has set up three proof of concepts with Fortune 500 organisations that have drawn150,000 product downloads from an estimated 500,000 end users.

• Vibrant Gujarat 2009, Jito Global Summit, Forensic Conference, Inventors of India, the IIM-Ahmedabad Alumni Meet and more were exclusively webcast live over the Internet using VMukti’ssolution.

• Dr. APJ Abdul Kalam’s Classroom session at IIM-Ahmedabad was webcast live to participantsacross the world through a Youtube like portal with interactive audio/ video capabilities.

• VMukti is one of the few products to rank among NASSCOM’s “100 IT Innovations” twice. It wonthe ISBA 2008 “Best Incubatee in ICT Industry” award and was a Red Herring Asia 100 Finalist. Itwas also a finalist in the Sourceforge Community Choice Awards twice.

• VMukti is the first company to have developed server-less, broadband ready features in four majormarket segments.


AbsolutData Research & Analytics Private LimitedCategory: EMERGE ServicesWebsite: www.absolutdata.com

Company Profile:

AbsolutData Research & Analytics provides consulting-oriented Advanced Analytics and Market Researchservices to organisations globally, helping them make a definitive difference to their performance. Forthe last eight years, it has delivered actionable marketing intelligence to a vast clientele, that includesmany Fortune 500 companies. By reengineering the value delivery chain for Research and Analysis,AbsolutData provides a unique and unmatched value proposition to its clients—better, faster and cost-effective—all at the same time. The company’s clients leverage the guidance of experienced and highlyqualified market research professionals and consultants through the research process, as well as thecompetitive advantages of AbsolutData’s offshore operations.

Key achievements:

• AbsolutData has a highly efficient and skilled work force that has rich experience and cross-functional knowledge that enables it to deliver high quality solutions to clients.

• The company’s expertise supports organisations in a range of verticals including CPG, retail, finan-cial services, media/entertainment, technology, healthcare, automobiles and consulting.

• AbsolutData provides the entire spectrum of market research services right from data collection tofinal report analysis. Its services encompass Market Research, Marketing Mix Modeling, CustomerAcquisition, Pricing Analysis, Customer satisfaction, Brand equity and Positioning, New ProductDevelopment, Advanced Marketing Analytics, Concept testing, Online Data Collection and Analyst-On-Demand. The company focuses on actionable insights that address business questions andleverage the rich consulting experience of its top management located globally, while offering thecost and time advantage of offshore operations.

• The company has bagged a host of awards and recognitions including the “Emerging Company ofthe Year” at the Indiatimes BPO Awards 2008; the Deloitte Asia Pacific Fast 500 Award 2008; theDeloitte Technology Fast 50 India 2008, the Amity HR Excellence Award (for two consecutiveyears), among others.


All e TechnologiesCategory: EMERGE ServicesWebsite: www.alletec.com

Company Profile:

All e Technologies (Alletec) has emerged as the leading provider of enterprise solutions to mid-sized busi-nesses. Streamlining and automating core business processes with “product based” offerings of MicrosoftDynamics ERP and CRM solutions, and providing “custom built” solutions for client specific applications, thecompany is committed to “Helping Clients Succeed.”

A member of Microsoft’s “President's Club,” “Inner Circle” and “Business Solutions Partner of the Year,” Alletechas consistently been one of the largest providers of Microsoft Dynamics solutions from India. Companies suchas Asian Paints, Blue Dart, Cipla, MakeMyTrip, Naukari, Yatra, Caparo, Maruti, among others, rely on thecompany for building and supporting systems which become the lifeline of their businesses.

Key achievements:

• Years of sharp focus on Dynamics NAV (Navision), a series of high profile, complex and large implemen-tations spanning continents, and the shear depth of product knowledge, functional expertise and techni-cal competence of its teams have earned the company the admiration and respect of its customers.Several of its projects have been multi-country deployments–the largest one spanning 25 countries,closely followed by the second largest, across 21 countries.

• Microsoft considers Alletec as a competency centre, often requisitioning its services to “fix” off-trackimplementations. Besides working for customers in India, Alletec also provides Dynamics solutions toclients in the US, Europe, Africa, Middle-East and the Asia Pacific. Several Microsoft partners in the US andEurope requisition its services to provide solutions to their customers. This has given the company greatexposure to several industry segments and several country specific issues.

• Alletec has leveraged this experience to develop industry specific vertical solutions. “NaviPaints” –a MicrosoftDynamics based industry solution for the Paints and Chemicals industry, “NaviConstruct” –a solution forcompanies in the construction or “projects” business, and “NaviAuto”—the vertical add-on solution forcompanies in the automotive component manufacturing industries, are all products that capture Alletec’sIP and years of experience with these industries. Each of these products has multiple implementations.NaviPaints, for instance, has been deployed in over ten countries.

• Alletec is also a key service provider to the Copenhagen based Microsoft Development Centre (MDCC). Itmakes significant contributions to the development, localisation, testing and testing automation of Dy-namics NAV. It provides it “sustained engineering” services to keep the customer and partner satisfactionlevels with Dynamics NAV high.

• Recognising Alletec's contributions in the India market, the CRN magazine awarded it as the “Best Busi-ness Solutions Provider-Software” during its India Leadership Summit in May 2009.


Annik Technology Private LimitedCategory: EMERGE ServicesWebsite: www.anniksystems.com

Company Profile:

Founded in 2000, Annik has been a pioneer in Market Research Outsourcing and Data Analytics inIndia. Known for domain expertise and technical knowledge providing creative solutions, Annik hashelped researchers work more efficiently and effectively. With more than 400 employees and 24x7operations, the company is in a unique position to support clients around the world.

Key achievements:

• On account of its domain experience, low cost and operational flexibility, Annik has been able toprovide Market Research and Data Management support to clients globally. The company has avery strong Technology and Innovation arm that adds uniqueness to its services offerings. Annik’scapability of comprehending and presenting research data or historical data by using technologygives it an edge over competitors in the market.

• The company has acquired five new clients in the past three years, crossing growth milestonesyear-after-year.

• The company has added some extremely effective processes to its repertoire to enhance and scaleits business. It has designed its internal processes using technology to scale without the need tohave additional staffing. Its services leverage a tool-based approach, which has been greatlyappreciated globally.

• Annik has expanded its reach by strategically positioning its sales teams. The company’s presencein China, Europe, USA and headquarters India, have placed it closer to its clients.

• Annik has been named one of the Fast 50 Technology companies in India in a study conducted byDeloitte Touche Tohmatsu. This is the second time in three years that it has been recognised forthis award.


Arctern Consulting Private LimitedCategory: EMERGE ServicesWebsite: www.arctern.com

Company Profile:

Arctern is a global company providing quality IT services and skilled manpower resources for softwaredevelopment, software engineering, web design, technical support, call centre operations, sales and mar-keting, customer services, research, and back-office accounting and administration. The company is lever-aging its significant industry and business experience, global resources, and a pioneering business model,to help customers quickly, easily, and affordably, deploy the right people, projects, and infrastructure tomeet their goals.

Key achievements:

• Arctern has specifically designed its pioneering RemoteHire™ service to help small and medium-sized businesses compete with large companies by giving them the same competitive advantageand access to affordable human resources from low-cost labour markets without requiring re-sources, long-term commitment, or infrastructure investments normally needed for leveraging thebenefits of globalisation.

• The business model evolved by Arctern allows companies small, medium, or large to engage asingle entity for various practices.

• Arctern has serviced over 60 different customers since its inception.


Catura SystemsCategory: EMERGE ServicesWebsite: www.topchalks.com

Company Profile:

TopChalks.com is a property of Catura Systems, a company focused on creating core academic solu-tions in order to assist both teachers and students in their respective roles as educators and learners.Catura Broadband Systems Pvt. Ltd. is a company with a vision of “Democratising Education.” It is anorganisation focused on developing software and technologies for the benefit of companies in differentverticals. Catura’s patent pending technologies has made it possible to reach the masses and educatethem. The company provides the underprivileged with an equal platform of learning, enabling them togain knowledge from the best of the best coaches in their respective fields.

Key achievements:

• Catura not only provides the best education to students, it also offers a very successful andscalable business model to reach the masses. While on the one hand, the business model allowsstudents to learn from the best at an affordable price, on the other hand, it opens up variousbusiness opportunities for faculty members.

.• In 2008, Catura launched its destination website www.topchalks.com, offering solutions for the

CBSE Class XII board examination. The company’s website currently offers solutions for CBSE,HSEB, PSEB XII Board, IIT-JEE and SAT preparation.

• Using its technology, Catura is also providing customised solutions to clients. Catura’s process,methodology and use of technical resources, including its proprietary studios, ensures that thelearning content is not only created but also fully articulated and described by the most appropri-ate instructors with core competencies in the field of the content. This is a very fast and efficientprocess, and has enabled the company to develop the entire CBSE Class XII (Science) Curriculumin just three months, and the entire IIT curriculum in just six months.


eInfochips LimitedCategory: EMERGE ServicesWebsite: www.einfochips.com

Company Profile:

eInfochips Limited is an IP driven Product Development Services firm offering a full range of servicesand solutions in Embedded Systems. Over the past decade, the organisation has successfully executedover 150 projects on varied technology platforms for customers from different industry verticals.

Key achievements:

• eInfochips has developed cross-platform, cross-technology skills for its various projects.

• The company is providing concept-to-market Product Design Services to established technologyenterprises as well as technology startups. The services enables its customers to maintain qualitystandards to meet the stringent demands for product reliability, high performance and low cost.

• eInfochips’ high-quality, business-focused approach, product development expertise and exten-sive experience in Product Design Services helps its customers reap significant year-on-year ben-efits and transform their concepts into world-class products.

• eInfochips’ Embedded System Group is a premier member of the Texas Instruments (TI) Devel-oper Network and an Authorised Software Provider (ASP) for TI’s Digital Media Software. Thecompany has been working with TI since 2001 and has a proven track record of offering referencedesigns, solutions and services that support TI DSPs to TI’s customers worldwide.

• eInfochips is also an ObjectVideo OEM (Original Equipment Manufacturer) partner. It collaborateswith OV to deliver cost effective, targeted, DSP-based, intelligent video solutions.

• eInfochips has recently announced the availability of two Marvell(R) Kirkwood (TM) 88F6281 SoCbased reference designs, the OpenRD-Base and the OpenRD-Client. These cost effective, highperformance, low power reference designs offer developers a versatile, open platform to evaluateand create software for solutions targeted at various market segments.

• In 2008, the company was awarded for its “Outstanding Work On Texas Instrument’s DaVinciTechnology.” It also bagged the GESIA Award for “Best Innovation by an Information and Commu-nication Technology Company.”


Matrix Business Services India Private LimitedCategory: EMERGE ServicesWebsite: www.matrixbsindia.com

Company Profile:

Matrix is an outsourcing company with a very unique delivery model—a combination of centralised BPOcapability and decentralised “feet-on-street” field staff capability. Matrix has created an all-India networkof associate offices at 125 locations across India, managed by local Chartered Accountancy (CA) firmsempanelled with Matrix as franchisees. These 125 associate offices provide delivery capability “on-the-ground” at over 600 towns in the country. This network enables Matrix to take up “feet-on-street” work inthe field for its customers, in addition to traditional BPO work in the back-office. Matrix's Core Business isVerification. In addition to Verification Services, Matrix also offers Process Outsourcing Services to custom-ers.

Key achievements:

• Matrix offers two types of verification services using its unique network-based delivery model:Commercial Verification (called Audit and Assurance Services) as well as Consumer Verification(called Background Checks).

• As part of its audit and verification services, Matrix works on the ground, at the depot level, dealer/distributor level and the retail store level. These services include inventory verification, claimsverification, damages verification, retail audit, market spends validation etc. Based on the processnotes /templates provided by Matrix, its franchisees (CA firms) carry out the audit and verificationwork across India, at various depots, distributors and retail store locations.

• Consumer Verification services are offered for checking the backgrounds of India’s largest ITcompanies, ITES companies, MNC banks and private sector banks. Comprehensive checks arecarried out on the background of employees which include address checks (involving a physicalvisit to the employee’s residence), education checks (involving physical visits to the college wherethe employee studied), criminal record checks (involving physical visit to the employee’sneighbourhood police station) and employment checks (involving physical visits to the office of theprevious employer).

• Matrix provides customers a single point of contact for multi-locational deliverables. Since thecompany uses local expertise in the form of its CA partners to carry out the verification work atupcountry locations, it adds significantly to the delivery effectiveness.

• In five years Matrix has built up a customer base of over 100 blue chip corporate customers--including some of India's largest FMCG companies, Retailers, IT companies, ITES companies andBanks. Over 20 of these customers are Fortune 500 entities.


Mobme Wireless Solutions Private LimitedCategory: EMERGE ServicesWebsite: www.mobme.in

Company Profile:

MobME Wireless Solutions has grown rapidly over the last two years—from a small incubated office inthe Technopark in Trivandrum to a team of 35 people operating out of Cochin, Chennai, Delhi andMumbai. MobME has increased its revenues four-fold since inception, from Rs. 34 lakhs in 2008 to Rs.1.26 crore in 2009.

Key achievements:

• MobME is focused on Managed Services for Mobile Network Operators and Research on MobileTelephony platforms. The company runs the world’s largest open source based Asterisk Platformfor Voice, SMS and USSD applications. Millions of calls, SMSes and USSD sessions are handledevery month, proving the robust and carrier grade technology that competes with the likes ofErickson, Nokia Siemens Network and Huawei. The services are built with the simple objectives ofcustomer acquisition, customer retention and increasing ARPU.

• With the expertise build over the last two years in SS7 (System Signalling 7) that forms the corebase of Telephony Platforms and a complete stack from scratch, MobME is now a national vendorfor Vodafone and Aircel.

• MobME has been rated as one of India’s 100 Innovative Startups and ranks on NASSCOM’s 100 ITInnovators for 2007. The company featured in Wall Street Journal’s Ten Startups to watch for in2008. Continuing a streak of Innovation in the mobile domain, MobME was voted the best ICTstartup by ISBA and was the winner of NASSCOM’s Most Innovative Startup in India for 2008Award.


Savi Info Services Private LimitedCategory: EMERGE ServicesWebsite: www.billingsavi.com

Company Profile:

SAVI Infoservices (India) is a wholly-owned captive centre for the SAVI Group Inc., a US-based firmfocused on delivering profitability to physician practices through a trained certified team and technologyinnovation. The SAVI Group (SAVI) in both the US and India was founded in 2004 to meet thehealthcare industry’s challenges of rising costs, lower collections, increasing paperwork for insurancecompanies, and in order to take care of local, state, and federal requirements.

Key achievements:

• SAVI offers products and services in the area of Revenue Cycle Management, which incorporate aPhysician Front Office and Billing Office to deliver improved staff productivity, reimbursementrates, charge capture and increased cash flow.

• The company’s Medical Coding Services increase the accuracy and reimbursement for medicalservices provided in offices, hospitals or outpatient centres.

• Its Records Management Services /EMR improve the experience of physicians adopting electronicmedical records technologies.

• SAVI’s clients are realising improved profitability through the company’s proven best practices andprocesses which eliminate no-shows and increase daily patient visits; maximise co-pay and de-ductible payments at the time of the visit; ensure insurance card collections and eliminate eligibil-ity questions; capture all charges, identify missing information, and shorten follow-up; improvefirst time payment percentage through coding and claim scrubbing; handle claims auditing, denialresponses, and soft collections; provide an offsite secure technical platform at no cost to thephysician; and drive increased efficiency and accuracy by becoming “Paperless.”

• By combining technology and extensive experience, SAVI has created management solutionswhich result in higher efficiency, greater productivity, and increased collections. From front officeto back office, credentialing to preparing for EMR, SAVI offers clients the services they need todecrease operational time and cost.


SpadeWorx Software ServicesCategory: EMERGE ServicesWebsite: www.spadeworx.com

Company Profile:

SpadeWorx Software Services is pioneer in the “User Centred Software Engineering™” (UCSE™) do-main. It has developed a methodology to design and develop software solutions that are relevant andcontextual to end users.

Key achievements:

• SpadeWorx has pioneered the User Centred Software Engineering™” (UCSE™) methodology, whichis essentially a methodical and artful approach to include the user throughout the software devel-opment process. UCSE primarily focuses on “rich interactivity,” “contextual experience” and “us-ability” while developing business applications and/or products.

• Within the industry these applications are generally referred to as “Rich Interactive Applications”(RIA) and “Rich Desktop Applications” (RDA).

• SpadeWorx has developed these offerings for companies in domains such as financial services,telecom, media and entertainment and manufacturing. The key services offered by the companyare Product Engineering Services, Rich Internet Application Development, Mobile Application De-velopment and Application Modernisation Services.

• SpadeWorx’s fifty three people strong team encompasses “Human Computer Interaction” experts,User Experience Designers, Software Engineers, Quality and project management professionals.

• The company’s clients include several leading names such as Microsoft, HP, Reliance and theReserve Bank of India.

• SpadeWorx has a global footprint with offices in the US, Singapore and India. The company’delivery centre is based in Pune, India.

Spadeworx has delivered over 30 engagements in the last two years. It has over 10 clients spread overfour countries.


ValueNotes Database Private LimitedCategory: EMERGE ServicesWebsite: www.valuenotes.biz, www.valuenotes.com

Company Profile:

ValueNotes is an integrated provider of business intelligence, information, and research products andservices. It operates at multiple points of the knowledge value chain to provide information, research,analytics, knowledge management and intelligence to a wide variety of users, and via multiple deliverymechanisms. ValueNotes’ customers include leading global corporations, management consulting firms,research publishers, PE and VC firms, and money managers.

Key achievements:

• As part of Custom Research, Value Notes provides a wide range of bespoke services in the areasof business and financial research and analysis about specific markets, industries, companies andcompetitive environments. The operates in multiple domains, but primarily in IT and BPO, Finan-cial Services, Pharmaceuticals, Healthcare, Internet and Media.

• The company publishes proprietary Market Intelligence on the (Services) Outsourcing industry,covering BPO and KPO services, in the Banking and Financial Services, Insurance, Healthcare,Legal, Publishing, and Engineering domains. The publishing activity also drives specific customresearch or consulting, focused on helping buyers/investors engage with Indian service providers.

• The company has launched ValueNotes.com, a search engine and financial portal that aggregatesresearch, news, information and independent third-party articles/analyses, primarily about Indianfinancial and equity markets. ValueNotes today, is one of the strongest online brands focused onthe Indian financial sector.

The company’s \offerings straddle (and leverage) multiple modes of service/product delivery (within theambit of information/research), including: online and mobile, events and conferences, reports and sub-scriptions. In doing so, it is innovating new business models (or revenue streams) that allow it to leverageits IP and domain knowledge, and deliver via multiple configurations/channels/modes of delivery in orderto widen customer reach.

Emerge 50 List of Short Listed Companies 2

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