EMERALD ICE User friendly Feature rich Easy to program Easy to customize Audio help.
Emerald Ice New 7 20 Link Flv
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EMERALD ICE
The Complete Business Solution
EMERALD ICE
• Fully integrated digital telephone system
• Expands to 96 total ports
• Integrated voicemail and unified messaging options
• All voice mails are 8 ports
• Remote or local Windows-based programming
• Supports T1 and PRI digital trunks
Emerald ICE Configuration Central Office Digital Stations Single Line
Base configuration 6 lines 10 ports 2 ports
Expansion cards 6 lines 12 ports 2 ports
Max in first cabinet 12 lines 22 ports 10 ports
Max Configuration in two cabinets
24 lines 46 ports 18 ports
STANDARD COMPONENTS
System includes:• Windows based remote programming
• Caller ID card included in packages
• Caller ID passed to digital and single lines ports
• Power failure port (phone rings when power is out)
• Contact (relay) for Gate, Loud Bell, or External Paging
• 2 music source ports (for separate on-hold sources)
• 2 serial ports (for admin and call accounting)
• System is pre-programmed from factory
STANDARD FEATURES • UCD or uniform call distribution for groups of agents
• Boss/Admin features
• “Meet Me” Conferencing and “Meet Me” Page
• Call Forward local and remote
• Direct Inward System Access
• DSS Tapping (press DSS keys to find party and xfer)
• Tenant Service for use of multiple companies
• Fax tone detection and transfer
• SMDR interface for call accounting
• Programming from any display phone or Windows interface
• Multi-language display (English, Spanish, Hebrew)
• Least Cost Routing
• Toll Restrictions
28-BUTTON TELEPHONE
• Solid, business telephone
• Available in white or charcoal
• 3 interactive softkeys
• Space saving footprint
• High-quality speaker phone
• Headset jack
• Pre-desied (labeled)
• High contrast LCD
• 28 dual color LED programmable buttons (new blue LEDs)
• 3-position desk pedestal/wall-mounting bracket standard
14-BUTTON TELEPHONE
• White and charcoal
• Affordable option
• Full Featured
• Space saving footprint
• Speakerphone
• Pre-desied (labeled)
• High-quality speaker
• 14 dual color LED programmable buttons
• 3-position desk pedestal/wall-mounting bracket
DSS CONSOLES
DSS Consoles• 40 Programmable (DSS) buttons• Up to 4 consoles for Deluxe Phones
Integrated 8-Port w/flash storage• Standard auto attendant, dial-by-name directory, flexible messaging features
Integrated 8-Port Hard drive storage• Supports Audible telephone help user guide• Advanced Auto attendant and message features• Easily programmed PC interface
Unified Messaging• Retrieve voicemail messages from any PC or telephone…onsite or offsite• Manages voicemail and email in same inbox• Personal Call Director provides easy way to transfer caller to cell phones
MESSAGING OPTIONS
Description Flash Version Hard Drive Version uCMC Version
Channels/Ports 8 8 8
Mailboxes 64 11,000 unlimited
Storage 6 hours 180 hours 500+ hours
Memory Expansion 12 hour flash N/A N/A
Features Standard Advanced uCMC brochure
• Dial-by-name Directory
• No digital or analog port loss
• Answering Machine Emulation
• Retrieve callers while they are recording in your voice mail.
• Call Record
• Record important conversations to your voice mail box with a single key-press on your telephone.
• Record all calls ingoing and outgoing on up to 8 stations
• Audio help user guide
• This powerful feature reduces training time, and increases the use of features by re-teaching. Simply press the help button on the telephone to receive step by step instructions.
VOICE MESSAGING
• Voice and email messages are managed in the same Inbox and can be viewed and
handled via the user's computer.
• Fully integrated with Microsoft Outlook® and also works with POP3 email.
• Flexibility to retrieve voicemail messages on a PC or through any telephone both
onsite and offsite.
• Improve responsiveness to customers and others within your organization.
• Personal Call Director allows each user to set up their own dial options for callers
who have reached their mailbox.
• User administration from their PC
• Text notification to cellular phone
UNIFIED MESSAGING
By simply plugging a Vibecast unit into yourEmerald ICE telephone system, you will be onyour way to advertising your business every time acaller is placed on hold.
Vibecast is designed to get the right message toyour callers and to keep them interested andeducated.
Included with the standard Vibecast option is:
• An audio appliance that will connect to the Emerald ICE
• A flash drive to move recordings from your PC to the Vibecast
• A professional production (in a recording studio) of your messages
MESSAGING-ON-HOLD
Click here for a short (9 minute) video presenting an
overview of the sophisticated, yet easy-to-use features
of the Emerald ICE system.
EMERALD ICE VIDEO
TADIRAN TELECOM
•In business since 1961.
•Available in 41 countries.
•10 million ports installed.
•Prestigious customer list is a who’s who of governments, utilities, hospitals and universities.
•Branded and sold by some of the world’s largest telephone and communications companies.
•Telephone and VoIP solutions for 6 users to 6,000.
•Tadiran ranks in top 10 by Gartner Dataquest in 2006.
• Powerful features.
• Designed for growth.
• Priced right for small
business.
EMERALD ICE