EMC - Answerbook [2008]

63
1 © Copyright 2008 EMC Corporation. All rights reserved. The EMC Answer Book June 2008

Transcript of EMC - Answerbook [2008]

Page 1: EMC - Answerbook [2008]

1© Copyright 2008 EMC Corporation. All rights reserved.

The EMC Answer Book

June 2008

Page 2: EMC - Answerbook [2008]

2© Copyright 2008 EMC Corporation. All rights reserved.

Table of Contents

2 EMC Overview3 ILM and Strategic Acquisitions4 Worldwide Market Share5 Information Infrastructure 6 Storing More Efficiently7 Next-Generation Backup and Archive8 Making Information Protection Effective and Affordable9 Securing Critical Assets

10 Virtualizing Your Information Infrastructure11 Automating Data Center Operations12 Leveraging Content for Competitive Advantage13 Accelerating Business Value for Microsoft14 Accelerating Business Value for Oracle15 Accelerating Business Value for SAP16 RSA—The Security Division of EMC17 Cisco Technology Alliance18 EMC Global Services 20 Tiered Storage Platform Offerings21 CLARiiON—The Proven Midrange Storage Solution 22 CLARiiON23 CLARiiON AX/CX/CX3 UltraScale Series 24 CLARiiON—SnapView/MirrorView25 CLARiiON—Navisphere26 RecoverPoint and SAN Copy27 Symmetrix—The World’s Most Trusted Storage 28 Symmetrix29 Symmetrix DMX-4 Series30 Symmetrix Direct Matrix Architecture—DMX-431 TimeFinder Family32 SRDF Family

33 Open Replicator for Symmetrix 34 Non-disruptive Data Migration and PowerPath35 Symmetrix Software—Management and Mobility36 AutoStart and RepliStor37 Replication Manager 38 NetWorker and Backup Advisor 39 EMC Disk Library40 EMC Disk Library Family41 EMC Avamar42 EMC DiskXtender43 Mainframe Solutions44 Celerra—The Industry-Leading IP Storage Platform45 NAS Platforms46 Celerra Software47 Celerra—Ease of Use, iSCSI, and Rainfinity48 Connectrix Family and ControlCenter SAN Manager 49 SAN Platforms50 CAS Platforms—EMC Centera51 EMC Centera—Archive52 EMC Select—Third-Party Products53 Documentum—Unified Content Management and EmailXtender54 Documentum—Transactional Content Management55 Documentum—Compliance and Archiving 56 Documentum—Knowledge Worker and Interactive 57 Smarts and ControlCenter Solutions58 ControlCenter Family 59 Smarts for Storage 60 Smarts for Applications61 Smarts for Networks

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3© Copyright 2008 EMC Corporation. All rights reserved.

Partners

Services and ConsultingFull range of complementary services; examples: Accenture, BearingPoint, and EDS

Global AllianceJointly define, test, integrate, deliver, and support; examples: Microsoft, Oracle, SAP, and Cisco

Service ProvidersAccess to innovative, scalable infrastructure services; examples: Fujitsu Services, EDS, Dimension Data

ChannelsSpecialized expertise to build unique solutions; examples: Dell, Fujitsu Siemens, Unisys

EMC Overview

EMC is the world leader in systems, software, services, and solutions for building and managing secure and flexible information infrastructures.

EMC’s vision: To help its customers get the maximum value from their information at the lowest total cost of ownership at every point in the information lifecycle.

Recognized Leadership• #1 External Storage

• #1 External RAID

• #1 Networked Storage

• #1 Open SAN

• #1 NAS

• #1 Total Storage Software

• #1 Storage Management SW

• #1 Storage Infrastructure SW

• #1 Replication Software

• #1 Device Management SW

• #1 Infrastructure SW

• They're (EMC) masters of innovation and technology, global thinkers that dominate their industries and point the way to the future. (Wired, 2007)

• Joe Tucci, Chairman, President and CEO of EMC, appointed to the President’s Council of Advisors on Science and Technology (March 2006)

• EMC ranked #20 on the Business Week 50: “The new EMC is no longer just about storage hardware” (Business Week, April 2006)

Company Information• Revenue (2007): $13.23 B

• Net income (2007): $1.67B

• Revenue growth (2007): 19%

• 18th consecutive quarter of double-digit Y/Y revenue growth

• $3.83 billion in Q4 ‘07 revenue – Systems 44% of total, up 15% Y/Y– Software 40% of total, up 20% Y/Y– Services 16% of total, up 27% Y/Y– VMware:$1.3B/yr run rate, up 86% Y/Y

• R&D investment (2007): $1.5B

• Total cash and investments: $8B

• Free cash flow: $2.2B

• Market capitalization >$34B

• Employees: ~37,600

• Countries EMC operates in: >50

• Founded: 1979

What EMC Believes• Customers first—Focus on their

needs; deliver on EMC’s promises

• Sense of urgency—Seize opportunities quickly; get it done now

• Results-driven/accountability—Complete what you say you are going to do—no excuses

• Integrity—Treat others with respect and do the right thing always

• Innovation—Lead with innovative technology and processes

• Expertise/quality—Develop and deliver best-of-breed products and services

• Understanding the business—Know how EMC provides real value to its customers

• Teamwork—Collaborate smoothly with others; leverage EMC’s diversity

• Communication—Maintain open, honest interaction; build relationships on trust

• Adaptability—Stay flexible; adapt as circumstances change

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4© Copyright 2008 EMC Corporation. All rights reserved.

ILM and Strategic Acquisitions

Information Lifecycle Management• A strategy to align your IT infrastructure with

your business, based on the changing value of information

• A phased approach to implementing ILM• Discrete steps to take—to deliver what your

business needs most

EMC Strategic Acquisitions: 2003–2008• Enable ILM• Expand and strengthen the core product

offering• Expand Services expertise for Microsoft

technologies• Enter fast-growing new markets

EMC’s technology assets will help enable a service-oriented world

ILM SERVICES AND SOLUTIONS

Tiered Infrastructure Application-specific ILM Cross-application ILM

App App

Data Data

App

Data

App App App

Data Data

App App App

Define business requirementsEstablish service-level classesAlign information to service levelDeploy storage-management automation

Target high-impact applicationsDefine information-management policies Deploy enabling components

Increase value of information assets by creating integrated viewSimplify compliance requirements through use of common methodologies

NetworkIntelligence

Services

Virtualization /Data Mobility

ResourceManagement

ContentManagement

Availability/Archiving

InformationSecurity

Cloud Infrastructureand Services

AuthenticaRSA Tablus Verid

DocumentumAcartusAsk Once X-Hive

DocumentSciences

Rainfinity

ProActivityCaptiva

AcxiomVMware Akimbi

Valyd

IndigoStone

Dolphin Internosis GeniantInterlink

Astrum Smarts nlayers Voyence

BusinessEdge

Infra

Legato Kashya Avamar Illuminator

Consumer/Small Business Dantz

MozyPi

Iomega

1/03 1/04 1/07 1/081/05 1/06 1/09

(PENDING)

WysDM

Conchango(PENDING)

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Worldwide Market Share

Storage Hardware Q3 2007

Source: IDC Q3’07 Worldwide Disk Storage Systems Quarterly Tracker, Dec. 2007; IDC Q2’07 Worldwide Quarterly Storage Software Tracker, Dec. 2007.

Note: EMC does not play in the File System Software market segment.

*Combines EMC’s revenue with Dell’s Dell/EMC CLARiiON revenue.

External Disk Storage

EMC 21.9%HP 14.4%IBM 13.6%Dell 9.4%HDS 8.1%NetApp 6.7%Sun 6.3%EMC/Dell* 28.2%

External RAID

EMC 23.4%IBM 14.0%HP 11.9%HDS 9.1%Dell 8.2%NetApp 7.3%Sun 4.8%EMC/Dell* 30.4%

Networked Storage(NAS, Open, and iSCSI)

EMC 27.8%HP 13.2%IBM 12.3%NetApp 9.4%HDS 8.2%Dell 7.7%Sun 4.1%EMC/Dell* 34.7%

Infrastructure Software

EMC 28.4%Symantec 23.8%NetApp 18.5%IBM 13.1%HDS 3.8%

Device Management SoftwareEMC 68.4%HP 10.7%HDS 9.0%Sun 4.3%NetApp 2.1%

Storage Software Q3 2007

Replication Software

EMC 33.9%NetApp 27.3%IBM 10.4%HDS 5.7%HP 5.2%

Total Storage Software

EMC 25.6%Symantec 17.0%IBM 12.4%NetApp 10.9%HP 4.3%CA 4.3%

Data Protection and Recovery SoftwareSymantec 35.7%IBM 14.2%EMC 12.0%CA 7.0%HP 3.9%

Storage Management SoftwareEMC 38.4%CA 17.6%IBM 15.7%HP 3.7%Sun 3.1%

Archive and HSM Software

IBM 28.7%Symantec 15.0%Autonomy 14.7%EMC 9.8%HP 2.8%

Page 6: EMC - Answerbook [2008]

6© Copyright 2008 EMC Corporation. All rights reserved.

Storing more efficiently

Information Infrastructure

Information infrastructure is a shared set of products, services, and best practices for storing, protecting, optimizing, and leveraging information so that people can avoid the potentially serious risks and reduce the significant costs associated with managing information, while fully exploiting its value for business advantage.

Lower costs• Increase utilization, reduce management

effort

Reduce risks• Protecting information against loss, securing

against unauthorized access

Exploit value• Harvesting the value of information in new

ways for the business

Making protection effective and affordableSecuring critical assetsNext-generation backup

Virtualizing information infrastructureAutomating data center operations

Leveraging content for competitive advantage

Accelerating Business Value for Applications

StoreSANNASCASIP

ProtectArray replicationBackup-to-diskData de-duplicationContinuous data protectionSecurity

Virtualize and AutomateVirtualizationInformation managementResource management

Add IntelligenceEnterprise content management and archive Information acquisitionBPM, collaborationEnterprise search

Information infrastructure makes information work with increased value, flexibility, efficiency, and cost savings.

“This is an evolutionary architectural style that does not warrant firms adopting a "rip and replace" approach…and will coexist with current application design techniques…information can no longer be locked in silos, and traditional "owners" of data [need to] give up control and increasingly share information across the enterprise.

— Gartner Predicts 2007: Information Infrastructure Emerges

Page 7: EMC - Answerbook [2008]

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Storing More Efficiently

What’s the biggest challenge around managing information? It’s keeping up with the tidal wave of growth. On average, most data centers have seen information growth rates of 50 to 60% over the past few years. And there is no slowdown going forward—companies will see the same growth rates, but now from an exponentially larger installed base. IT will measure capacity in exabytes by the end of the decade. A large data center with 500 TB of capacity today will be faced with managing PBs of capacity in the next few years. In addition to managing this growth, IT is asked to do more with less, meaning storage budgets and the number of resources required to manage the information are going down, not up.

The challenge that keeps CIOs up at night is no longer figuring out how to store more, but finding solutions that help store more efficiently.

Priorities Description EMC OfferingEnergy efficiency Reduce power and cooling

needs to lower costs and support growth

EMC Power CalculatorEnergy Efficiency Services

Information security Leverage information-centric security built in to existing infrastructure

Symmetrix and RSA

Lower mainframe TCO Reduce costs to support and protect mainframe operations

GDDR and Disk Library for Mainframe

Tiering and consolidation

Consolidate multiple tiers into a single common infrastructure

Tiering within-the-frame

Consolidate stranded servers

IP storage for low-cost connectivity

Multi-Protocol Arrays, NAS-iSCSI-FC

Affordable data protection

Low-cost remote replication RecoverPoint/SE

Ease of use Ease of use beyond a simple install

SMC, CLARiiON Task Bar, Celerra Startup Assistant

Improve application availability

Higher reliability and fault tolerance

“Five 9s” availability for Mid-Tier

File server consolidation

Improve utilization and simplify complex environments

Celerra, Rainfinity, CLARiiON,

Consolidation Services

File virtualization Support transparent and non-disruptive file migration

Celerra + Rainfinity,Virtualization Services

File archiving Automate archiving to simplify tiering and improve backups

Celerra, Rainfinity FMA, DX/Centera

Network management Simplify IP and FC network management and reduce time-to-resolution

Celerra + Smarts, Smarts SIA

Policy-based management

Provide compliance readiness and reduce time required for eDiscovery

Celerra + Infoscape,Info Mgmt Strategy Service

Data Deduplication Leverage de-dupe to improve TCO and reduce/ eliminate redundant data

Avamar, Avamar Virtual Edition, Centera, DiskXtender 3.1

Improve backup Leverage disk-based solutions to speed backup and restore

EMC Disk Library, Avamar, NetWorker

Efficiently manage growth

Active archiving to storage infrequently access data and free up primary storage

Centera, EmailXtender, DiskXtender

Classify and tier Archive inactive data Eliminate redundant data Streamline backups Utilize snaps for replicas Consolidate via IP storage Virtualize servers

Store More Efficiently

CURRENT ENVIRONMENT EMC-ENABLEDENVIRONMENT

ProductionData

Backup Data

Clones

RemoteVolumes

BackupData

Clones

RemoteVolumes

Tier 1

Tier 2

Tier 3

Snaps

Archive Data

External Storage—PB Shipped

0

5,000 PB

10,000 PB

15,000 PB

20,000 PB

2007 2008 2009 20102003 2004 2005 2006

56% CAGR

5,0477,873

12,283

19,161

840 1,295 2,075 3,235

(Source: IDC)

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8© Copyright 2008 EMC Corporation. All rights reserved.

De-duplicationReduces the amount of data in the backup

environment up to 300:1

SecurityReduces risk of unauthorized

access to corporate information

Higher-Capacity Disk

DrivesImproves cost, reliability and

performance of backup and archive

Active ArchiveRemoves static content from backup stream

Keeps data protected, accessible, and compliant

High Capacity Disk

Next-Generation Backup and Archive

Customer Challenges• Uncontrollable data growth• Tape and optical infrastructures can't keep pace • Increased requirement for faster recovery service levels• Security of backup data becoming critical • Increasing requirements to retrieve data more quickly

Priorities Description EMC Offering

E-mail and file server archiving

Use FSA and ESA tools to improve customer backup by archiving fixed content out of tier-1

FSA, ESA, Centera, Rainfinity, EmailXtender (EX), DiskXtender (DX)

VMware and remote office backup

Help customers improve backup and recovery by eliminating redundant data in production systems

Avamar

Enhanced TSM operations with DL

Identify customers using TSM backup application and sell the advantages of EDL

EMC Disk Library (EDL), EMC Backup Advisor (EBA)

Leveraging your infrastructure

Show customers the value of having more than one piece of the BURA product suite

Centera, EMC Disk Library, NetWorker, EX, DX, FSA, ESA, EBA

Upgrade to enterprise-class backup

Help customers upgrade from Symantec BackupExec for enterprise-class

NetWorker, EBA

Understand your environment Actively archive valuable information to tiered storage Backup to disk active production information Retrieve from archive or recover from backup

Archiveprocess

Recoveryprocess Production

Next-Generation Backup, Recovery, and Archive is focused on helping customers to solve the challenges associated with their backup, recovery, and archive operations leveraging EMC’s portfolio of hardware, software, and services.

Page 9: EMC - Answerbook [2008]

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Making Information Protection Effective and Affordable

Priorities Description EMC Offering

Protection for the Enterprise

Protect critical applications and meet most demanding RTOs and RPOs

Business Continuity ServicesSRDF family; TimeFinder family; GDDRRecoverPointOpen Replicator

Protection for the Midrange

Affordable capabilities for any-to-any replication Effective replication for Windows, Linux, VMware, UNIX environments using CLARiiON or Celerra

RecoverPoint familyMirrorView. SnapViewCelerra Replicator, SnapSureRepliStor, SAN CopyBC/DR Solutions

Protect Virtual environments

Integrated BC/DR for physical and virtual environments

EMC Replication products and VMware SRM

Replication management

Make information protection more manageable

Replication Manager

Information protection is a critical business and information management challenge. Lowering risk and achieving desired business outcomes are the major determinants for selecting the optimal protection approach. While solutions range from technically complex to very simple, companies are looking to reduce costs and improve the effectiveness of their information protection implementations.

EMC offers a full portfolio of replication solutions that are proven and time-tested including an innovative, heterogeneous network-based product family and industry-leading replication products for rapid deployment and simplified management.

Customer Challenges• Improve IT availability/recovery service levels – without increased budget• Explosive data growth pushing protection capabilities to breaking point• Increase in mission-critical applications: e-mail, web, ERP, VMware• Virtualization drives need for integrated BC/DR for physical and virtual

environments• Confusion around cost/complexity of technology options to satisfy

business requirements

Right Product for Every Requirement Not “One Size Fits All”

TimeFinder FamilySnapViewSnapSure

RecoverPointAvamar

NetWorkerRepliStor

EDLPowerPathAutoStart

Recover Point SRDF FamilyMirrorViewSAN Copy

Open ReplicatorCelerra Replicator

SnapSureRepliStor

EDLAvamar

SRDF/StarGDDR

VMware/SRMCentera STAR

AutoStart

Remote Processing

Automatic processing

resumption: “lights out”

Remote Information

All critical data safe at

remote location

On-site Recovery

Quick, accurate, predictable recovery

BackupFrequent, consistent,

nondisruptive backups

PlatformStorage, switch,

and server protection

Local Remote

LOCAL SITE REMOTE SITE

Local volumes on EMC/IBM/HDS/HPQ

SAN SANWAN

RecoverPoint RecoverPoint

Remote volumes on EMC/IBM/HDS/HPQ

Network-Based “Any-to-Any” Replication

Page 10: EMC - Answerbook [2008]

10© Copyright 2008 EMC Corporation. All rights reserved.

Securing Critical Assets

New threats, new risks, and new regulations are driving increased focus on information security. EMC’s information-centric approach enables customers to secure their critical assets: protect information directly, enable secure information access by employees, customers, and partners, and manage security information to ease the burden of compliance. Secure information

• Preserve the confidentiality and integrity of critical business information wherever it resides

Secure customers• Offer secure online business channels to customers• Self-service channels, prevent fraud, and enhance consumer confidence

Secure partners• Open internal systems to ease collaboration with trusted partners

Secure employees• Enable secure, anytime, anywhere access to key corporate resources

Secure information infrastructure• Build on a foundation of inherently secure products

Compliance and security information management• Enable compliance with security policy and regulation

Priorities Description EMC RSA OfferingSecure enterprise data

Discover, classify, and protect critical data, structured and unstructured, wherever it resides

RSA Data Loss Prevention (Tablus), RSA Key Manager, Documentum IRM, (Authentica), Encryption Appliances, Services

Manage compliance and security information

Collect, correlate and analyze audit data to ease the burden of compliance

RSA enVision (Network Intelligence), EMC Storage Platforms, Services

Secure access Enable users to simply and securely work securely with corporate resources anywhere, anytime

RSA SecurID, RSA Access Manager, RSA SignOn Manager, RSA Card Manager, RSA Digital Certificate Manager

Protect online customers

Ensure the safety of online identities, prevent fraud, and monitor transaction integrity

RSA Consumer Protection Suite

SECUREACCESS

SECUREDATA

SECUREINFRASTRUCTURE

Customers

Partners

Employees

Security Information Management

Page 11: EMC - Answerbook [2008]

11© Copyright 2008 EMC Corporation. All rights reserved.

Virtualizing Your Information Infrastructure

Challenge: Enable the Transition from Physical to Virtual• Deploy an infrastructure that supports physical and virtual applications• Re-engineer IT processes to exploit virtualization• Automate management of physical and virtual environments• End to end physical and virtual resource management• Obtain the skills required to accelerate VMware deployment

Result: Accelerate the Value of VMware• Accelerate adoption of virtualization throughout it’s lifecycle• Increase responsiveness to business information requirements• Improve IT productivity through automation• On-demand asset deployment and tuning• Ability to embrace virtualization liquidity

EMC Product Highlights – Differentiated solutions for VMware• Smarts—Automatic discovery and mapping of physical and virtual

application dependencies• ControlCenter—End to end mapping of VMs to storage, performance

analysis, custom reporting• Avamar—90%+ reduction in VMware backup processing and data storage• Replication Manager—Snap/clone management of virtual and physical

server data storage• Remote Replication Technology—Site Recovery Manager Integration

with SRDF, RecoverPoint, MirrorView, Celerra Replicator• Comprehensive Storage Infrastructure—Five 9s, QoS, CDP ,tiered

storage (SSD, FC, SATA), tiered connectivity (NFS, CIFS, iSCSI, FC)

EMC Proven Solutions• Fully tested and supported VMware configurations—Storage, backup,

replication, performance• Joint EMC/VMware reference architectures—Exchange, SQL, SAP,

Oracle, SharePoint, Virtual Desktop (VDI)

EMC Infrastructure Consulting• Strategy development—Develop enterprise virtualization plan and

actionable roadmap• Operational excellence—Build upon an ITIL Framework and EMC Best

Practices• Infrastructure and operations design—Detailed plans based on business

imperatives and future goals

Time

Physical

Virtual

Numberof

Applications

CelerraCLARiiONSymmetrix

PrimaryStorage

Backup/RecoveryStorage

SAN Functionality

Replication ManagerNetWorker/Avamar Agent

PowerPathReplistor

Host Functionality

Centera

ArchiveStorage

Invista RecoverPoint

AvamarEDL

IP SAN FC SAN

OS

APP

OS

APP

OS

APP OS

APP

OS

APP

OS

APP

Page 12: EMC - Answerbook [2008]

12© Copyright 2008 EMC Corporation. All rights reserved.

Automating Data Center Operations

Automating Data Center Operations empowers IT operations to deliver IT services to the business more quickly and efficiently. By leveraging EMC Smarts and ControlCenter solutions, IT organizations gain unprecedented insight into their information infrastructure, which in turn allows them to increase their impact on the business.

Orchestrate your information infrastructure through virtualization and resource management solutions:

• Discover– Automatically providing a simple, complete and accurate up-to-date

view across the physical and virtual infrastructure: storage systems, networks, applications, and virtual servers.

• Comply– Automatically establish and maintain IT compliance with internal

governance requirements or external regulations, including changes in performance or configurations; updates that occur during a “freeze” period; consistency across software versions; and specific process steps (such as PCI).

• Analyze– Automatically recognizing how all physical and virtual Infrastructure

components are related and how they behave under normal and abnormal conditions.

• Change– Automate the sequence of tasks associated with change

management to drive higher quality and consistent repeatable results – especially critical for virtualized environments.

• Automate – Address key areas of the operation like Incident and Problem

Management, Change and Configuration Management, Storage Provisioning and Capacity Planning and Reporting so IT operations can orchestrate and govern from a business-centric, service-oriented perspective.

Priorities Description EMC Offering

Server and data center consolidation

Fast, accurate, and cost-effective server and data center consolidations

Smarts ADM, Smarts Audit Services, Consolidation and Virtualization Services

ITIL process automation

Leverage automation to improve IT processes, as well as accelerate the transition to ITIL and IT service management

Smarts Core, Smarts ADM, EMC Services, IT Compliance Analyzer—Application Edition, VoyenceControl NG

Availability of SAN and NAS

Improve availability of SAN and NAS infrastructures

Smarts Storage Insight, Smarts Core, ControlCenter

Next-Generation Networks (NGNs)

Maximize availability for new services such as voice over IP, streaming video, VPNs, and IPTV

Smarts Core, Smarts Services, VoyenceControl NG

VIRTUALIZATION

CLOSED LOOP SERVICE ORCHESTRATION

Discover

Comply

Automate Analyze

Change

Page 13: EMC - Answerbook [2008]

13© Copyright 2008 EMC Corporation. All rights reserved.

Leveraging Content for Competitive Advantage

Documentum provides a comprehensive, fully-unified software platform to manage and leverage content in a cost-effective, controlled manner, providing secured access and re-use across the enterprise.

EMC Content Management Combines: A unified platform supporting four key business areas:

Transactional Invoice processing, loan origination, claims management Scanning and imaging, workflow and BPM, forms management

Compliance & Archiving E-mail, MS SharePoint files, SAP data, computer generated reports,

scanned images Compliance infrastructure provides retention, records management,

regulatory services Knowledge Worker

Product development, client engagement, project management Collaborative workplaces, knowledge mining, search and navigation

Interactive eCommerce sites, customer portals, Marketing/advertising Web site management, media asset management, personalization

Enterprise Content Management

Priorities Description EMC Documentum Offering

Lower TCO with a unified content infrastructure

Eliminate content management point solutions and information silos

Content Server, Trusted Content Services, Content Storage Services, Content Services for SharePoint, Information Rights Management

Increase productivity within knowledge worker processes

Make information easier to find and leverage for knowledge-workers

Knowledge Worker Solution, eRoom, Enterprise Content Integration Services, Content Intelligent Services

Reduce costs for content-rich transactional processes

Streamline transactional processes with automated business processes

Captiva, Workflow, Business Process Management, Forms Management, Document Sciences

Streamline communications with customers, partners, and employees

Improve enterprise communication processes for rich media and Web

Web Publisher, Digital Asset Manager, Document Sciences

Mitigate security and compliance risks for managed content

Ensure enterprise content is complete, authentic, and protected

Records Manager, Submissions Manager, Compliance Manager, Retention Policy Services, EmailXtender

Cost-effectively preserve content for long-term retention and archival

Create an integrated content archive that eliminates traditional archive silos

Archive Services portfolio, Retention Policy Services, Records Manager, EmailXtender

Knowledge Worker

Transactional Compliance& Archiving

Interactive

ŒUNIFIED

CONTENT MANAGEMENT

Page 14: EMC - Answerbook [2008]

14© Copyright 2008 EMC Corporation. All rights reserved.

Accelerating Business Value for Microsoft

EMC ensures that the Microsoft platform can scale, perform, and be recovered to the most stringent enterprise requirements so you can do more with it than ever before:

Achieve accelerated, predictable results by leveraging EMC’s Proven Solutions for Microsoft,

Reduce risk by leveraging the deep capabilities of the EMC Microsoft Practice – one of the most credentialed and respected Microsoft deployment and consulting partners,

Improved total customer experience through EMC’s commitment and investment in our global Microsoft alliance.

EMC Microsoft Practice• Award-winning Microsoft consultancy of

~700 consultants across USA, growing in EMEA, APJ

• Proven deployment experience that speeds implementation and minimizes risk

• Elite Microsoft certifications provide in-depth expertise and insight

• “Assured performance” provides disciplined project methodologies

• User experience design and information architecture services ensure higher end-user adoption

EMC Proven Solutions• Deliver performance/scalability, simplified

management, integrated backup, recovery, archiving

• Developed based on deep solution testing and validation

• Supported by documented reference architectures and technical validation materials

• Enabled by proven design and implementation methodologies

• Built on modular building blocks of EMC, Microsoft and third-party technologies

EMC Microsoft Alliance• Deep Microsoft partnership: Gold Certified (8

competencies), Global System Integrator, Worldwide ISV

• Ensures faster, broader product qualification• Enables tested, fully supportable

EMC/Microsoft solutions• Improves field engagement to solve

customer challenges• Prioritizes collaborative customer support

that quickly resolves issues• Multi-year, CEO led commitment to joint

customer success

How Your Information Goes to Work

Priorities Description EMC OfferingPredictable upgrades and migrations

Accelerate and lower the risk of upgrades and migrations to the newest Microsoft technology

Exchange and SQL Server Upgrade/ Migration Solutions, E-mail Archiving, EMC Microsoft Practice, Noteswitch Complete

Integrated content management

Provide and enterprise class content infrastructure for SharePoint

Documentum portfolio, Documentum Archive Services for SharePoint, Documentum Content Services for SharePoint, EMC Services for SharePoint

Information infrastructure optimization

Enable customers to store, protect, optimize, and leverage information surrounding the Microsoft platform

EMC’s Information Infrastructure portfolio, Assessments – Exchange Data Profile, Performance, etc.

Page 15: EMC - Answerbook [2008]

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Accelerating Business Value for Oracle

EMC Information Infrastructure for Oracle—Oracle is EMC’s longest-standing ISV relationship, dating back to 1995. Today, the two companies have more than 55,000 mutual customers. In continuing with their joint heritage of customer focus and satisfaction, EMC and Oracle have developed the EMC Information Infrastructure for Oracle Program. Achieve accelerated, predictable results by leveraging EMC’s Proven Solutions for Oracle. Improved total customer experience through EMC’s commitment and investment in our global Oracle alliance.

Database Grid Enterprise Linux Data Warehousing Security

EMC Delivers Reduce cost of infrastructure

Increase utilization

Centralize Oracle data management

Protect all data from one place

Reduce cost by using open source

Remove vendor dependence

Access to advanced open source features

Centralize business intelligence data

Timely access to BI for competitive advantage

Do so at lowest cost possible

Protect Oracle assets internally and externally

Ensure proper access privileges

Enterprise compliance reporting

EMC Offers EMC Proven SolutionsData Layout, Migration, Performance Management, Continuity

Best Practices Guides and Reference Architectures

Customer Workshops, Assessments and Deployment Services

Joint Escalation Centers (JEC)

RSA Solution PortfolioAuthentication

Encryption

Compliance

Page 16: EMC - Answerbook [2008]

16© Copyright 2008 EMC Corporation. All rights reserved.

Accelerating Business Value for SAP

EMC provides SAP customers services and capabilities designed to optimize, manage and protect the SAP Information Infrastructure in:

Accelerating SAP deployment with lower risk Optimizing production uptime and performance Enabling future growth and expansion

Content-enabled SAP

Information Optimization

Application Lifecycle Management

Infrastructure Optimization

EMC Offers Document management for SAP

SAP portals integration

Records management

Data archiving

BI optimization

Replication automation for test, development, backup and recovery

Information security

Data protection

SAP business restart

Disaster recovery

Tiered storage

EMC Delivers

Improve BPM productivity and reduced errors (invoice or payables processing)

Enable information sharing and collaboration

Implement compliant retention and access policies

Improve performance

Enable viewing archive data in native format

Improve backup windows

Lower infrastructure cost

Implement repeatable process for system cloning and data replication

Reduce time, effort and errors associated with data replication

Improve end user authentication and access

Ensure high availability of production

10 Years of Successful Partnering• Global Technology Alliance• Software Partner Alliance• Global Security Alliance• Cooperative Support Agreement• Adaptive Computing Certification • Powered by NetWeaver Certifications

Examples of EMC Solutions for SAP

EMC Backup and Recovery for SAP

Enable SAP BASIS users to execute EMC Replication Manager to back up SAP/Oracle Databases without maintaining customized scripts. EMC Backup and Recovery assessment Service for SAP helps determine requirements/SLAs

EMC Intelligent Cloning for SAP

Accelerate upgrading SAP applications and streamlines generating database replicas of SAP testing and development cycles, and of data-warehouse refreshes

EMC Archiving for SAP with Documentum

Improve system performance by reducing size of SAP production database, enable faster data replication, and address corporate- and regulatory-compliance requirements

EMC Archive Services for SAP

Provide storage-management capability to move files in and out of EMC Centera. Implement with ViewPoint for SAP to provide access to data within EMC Centera

Page 17: EMC - Answerbook [2008]

17© Copyright 2008 EMC Corporation. All rights reserved.

RSA—The Security Division of EMC

RSA is the premier provider of information-centric security solutions for business acceleration. Together, EMC and RSA deliver the capabilities required to ensure that information remains an asset and never becomes a liability. Fueling our mission to secure the information lifecycle is the passionate belief that security should be about lifting business limitations, not imposing them.

Information-centric Security Strategy• Secure data

– Directly protect data throughout its lifecycle with data discovery and classification, encryption and key management, loss prevention and erasure solutions

• Secure access– Secure anytime, anywhere access to data for

employees, customers and partners with strong authentication and granular access controls

• Manage security information– Collect, correlate, analyze and manage audit

data to enhance security operations and ease the compliance reporting with an enterprise platform for compliance and security operations

Secure Data DescriptionRSA Classification and Discovery Services

Identifies, inventories and classifies data based on sensitivity and security importance

RSA Database Security Manager Supports policy based, fined grained encryption of database objects transparently to users and applications

RSA File Security Manager Selectively encrypt file or folders in file systems, transparently to business applications

RSA Key Manager Easily encrypts sensitive data at the application level and manages the lifecycle of encryption keys across the enterprise

RSA DLP Suite Data discovery, classification, policy management and enforcement for data resident in a datacenter, at endpoints, or moving across network boundaries

EMC IRM Dynamically controls access to and use of unstructured data inside and outside the enterprise with rights management

EMC Certified Data Erasure Securely and effectively erase data from media, up to D.O.D specifications, when drives are repurposed or repaired

Secure Access DescriptionRSA SecurID Authentication Two-factor authentication uses hardware and software tokens with changing

passwords to validate identities of online users

RSA Access Manager Controls access to web applications, enables web single sign on, manages large numbers of users via centralized security policy

RSA Federated Identity Manager Securely exchanges user identities between disparate internal business units and with customers and partners

RSA Digital Certificate Solutions Modules for managing digital certificates and creating an environment for authenticated, private communications and transactions

RSA Card Manager Manages the entire smart card lifecycle and serves as central hub for a smart card identity and access management strategy

RSA Consumer Protection Suite Single platform for consumer authentication, fraud protection, and transaction monitoring for financial institutions

Manage Security Information DescriptionRSA enVision Scalable enterprise platform for collecting and managing security and

compliance information and supporting compliance reporting

EMC Storage Symmetrix, CLARiiON, Celerra and Centera, integrate with the enVision platform for secure, efficient log data storage.

RSA Design and Implementation for SIM

Delivers expert assistance in designing and deploying optimal configurations for an enVision and EMC Storage SIM Solution

Page 18: EMC - Answerbook [2008]

18© Copyright 2008 EMC Corporation. All rights reserved.

Cisco Technology Alliance

Cisco Systems, Inc. (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect,

communicate and collaborate. EMC and Cisco share very similar perspectives on how customers are deploying and will deploy IT infrastructures to solve real-world problems. Together, EMC and Cisco are uniquely positioned to help customers build infrastructure that can improve business responsiveness, create operational efficiency, and protect and secure information assets.

EMC and Cisco: Connecting People and Information

Together, EMC and Cisco help build an efficient, secure, and agile infrastructure to connect people and information. Working with Cisco and EMC provides a framework to accelerate business innovation to our customers. Cisco and EMC together help increase effectiveness by assuring secure access to information across the infrastructure, streamline operations and reduce risk by simplifying the management of information, and enable your organization to increase its effectiveness by supporting the creation, storage and movement of increasing volumes of information of many types.

Efficient: Streamline operations and reduce risk by simplifying the management of information

Secure: Increase effectiveness by assuring secure access to information across the infrastructure.

Agile: Enable your organization to respond quickly to changing business needs.

Customer Pain Point EMC Offers

Rapid growth• Rising cost of storage

infrastructure• Ability to meet service

level requirements• Increased risk • Accelerating design and

deployment of solutions• Power and cooling

EMC storage area networking• EMC Services for assessment,

design, and deployment• EMC tiered storage solutions• EMC Connectrix MDS (Cisco)

solutions for storage networking• EMC software for local and/or

remote replication• EMC Invista for array

virtualization

Information security• Exposure of sensitive

information• Compliance requirements

requiring information security

• Liability due to misuse of information

• Preserve accessibility to authorized personnel

RSA solutions for information security

• Security assessment, design, and deployment services

• EMC Connectrix SME – Storage Media Encryption

• RSA in Cisco’s PCI Reference Architecture

• Secure Information Sharing Architecture (SISA)

Information protection• Reduce risk due to

information loss• Costly replication

requirements for business continuity and disaster recovery

• Ability to do heterogeneous replication locally and remotely

EMC business continuity solutions

• EMC business continuity services

• EMC RecoverPoint• EMC Connectrix MDS (Cisco)

solutions with Cisco SANTap

Page 19: EMC - Answerbook [2008]

19© Copyright 2008 EMC Corporation. All rights reserved.

EMC Global Services

EMC Global Services provides the strategic guidance and technology expertise organizations need to address their business and information infrastructure challenges and derive the maximum value from their information assets and investments.

Consulting Services• Leverage information effectively in

business operations and decision-making

• Speed time-to-value for enterprise application deployment

• Protect information assets

• Achieve infrastructure and operational efficiency, while improving service levels and managing costs

• Transform information into business results

Solutions• Accelerate and maximize value from your business

applications

• Leverage EMC expertise, best practices, and integrated solutions to meet business requirements

• Meet compliance requirements, protect critical information assets, reduce risk and liability

• Proactively and efficiently respond to eDiscovery requirements

• Create an enterprise-class physical security infrastructure

Global Services at a Glance

• 13,000+ consultants and technology professionals

• 5,900+ technology implementation and maintenance and support service professionals

• 500+ Cooperative Service Agreements

• 175+ Authorized Services Network partners focusing on implementation and integration

Using proven processes and best practices for IT planning, storage implementation, integration, management, and support

Strategize Advise Architect Implement Manage Support

CONSULTING SOLUTIONS TECHNOLOGY DEPLOYMENT

MANAGED SERVICES

MAINTENANCE AND SUPPORT EDUCATION

Industry Consulting

Applications (Microsoft

Exchange/SQL/ SharePoint/Oracle/SAP)

Assessment and Design

Storage Managed Services

eServices“Open” Storage

Technology Curriculum

Content Management

Infrastructure (VMware)

Implementation and Integration Residencies Secure Remote

Support

EMC Technology-specific Learning

Paths

Microsoft Compliance (eDiscovery)

Data Migration Managed Availability

Onsite and Remote Technical

Support

EMC Proven Professional

Certification Program

Information Security Physical Security Media Security Personalized

Support OptionsOrganizational

Readiness

Infrastructure Consulting

Health Check/Performance

Page 20: EMC - Answerbook [2008]

20© Copyright 2008 EMC Corporation. All rights reserved.

EMC Global Services (Continued)

Technology Deployment Services• Accelerate implementation, speed time-to-value of new technologies• Minimize risk associated with complex implementations and migrations• Optimize availability, performance, security, interoperability• Satisfy immediate and long-term business and performance objectives• Improve service levels, reduce management costs, protect your investments

Managed Services• Improve operational efficiency, meet SLAs, speed issue resolution • Ensure successful transitions/ongoing operations of storage environments• Resolve storage resource or skill gaps • Improve availability/predictability of storage management quality and cost • Accelerate integration of new storage assets

Maintenance and Support Services• Higher availability, reliability, productivity to meet business demands • Proactive, preemptive secure remote support• Rapid response and time-to-resolution• Superior management of the support process through EMC’s exclusive service

portal

Education Services• Achieve organization-wide readiness to fully leverage information infrastructure,

address growing challenges• Increased productivity and availability, improved service levels• Improved storage operations and problem resolution, accelerated implementations• Implement and manage complex IT infrastructures/increasing storage demand

EMC Solutions Centers• 5+ Global Data Centers with up to 200 engineers• 100+ Subject Matter Experts across 7 solution areas• 100+ Proof of Concepts (PoCs) delivered in 2007• 1000+ Remote demos delivered in 2007

EMC Solution Centers design, validate, and test end-to-end solution packages consisting of EMC hardware and software, as well as products from third party software vendors. Technical deliverables include solution builds, reference architecture documentation, and the creation of demonstration replays.

EMC Proven Professional from Global Education ServicesEMC Proven Professional is a rigorous, exam-based curriculum that validates your credentials as an Information Storage and Management Professional

• Get the most from your investment through advanced training and certification

• Gain skills for decreasing downtime, reducing support requests, and increasing productivity—while keeping up with industry-leading technologies and trends

• Ranked #2 in Training Magazine’s “Top 125” ( #1 technology company)

Highly Credentialed, Certified Staff• 1,500 + consulting engagements• 7-time Microsoft Partner of the year • Over 25 storage technology and management certifications• Award-winning Customer Service • Average customer satisfaction rating of 90% • SSPA Customer Service Hall of Fame• Five-time winner of SSPA Mission-Critical Support Award• 2008 SSPA Star Award for Best Support Staff Practices• 9 consecutive years of Support Center Practices (SCP)

Certification (Hopkinton Support Center)

Key Customer Challenges We Help SolveOverwhelming information growth • Complex IT environments • Reducing costs, increasing flexibility • Space and power constraints • Infrastructure consolidation and rationalization •

Regulatory compliance • Meeting required service levels • Improving availability, accessibility, utilization • Gaps in IT resources and expertise • Protecting and securing

information and infrastructure • Accelerating application or database deployment • Minimizing risk associated with new product implementations • Ensuring business continuity

Page 21: EMC - Answerbook [2008]

21© Copyright 2008 EMC Corporation. All rights reserved.

CLARiiON InvistaEMCCentera

EMC Disk Library SymmetrixCelerra Connectrix

Tiered Storage Platform Offerings

Tiered Storage—Specialized platforms to meet varying performance and availability requirements

Broadest Range of Function, Performance, and Connectivity

CX3 UltraScale Series

AX4EMC Centera 4-Node

DMX-3 and DMX-4

DMX-3 950DMX-4 950

Rainfinity GlobalFile Virtualization

NSX

NS40

NS80

NS40G NS80GFibre Channel

and iSCSINS20

Ease of UseImproved Energy EfficiencyInformation Centric Security

Investment Protection

EMC’S BEST-OF-BREED OFFERINGS—SUPERIOR CHOICES, PROVEN TECHNOLOGY, BEST VALUE

Source: IDC Q3’07 Worldwide Disk Storage Systems Quarterly Tracker, Dec. 2007; IDC Q2’07 Worldwide Quarterly Storage Software Tracker, Dec. 2007.

*Combines EMC’s revenue with Dell’s Dell/EMC CLARiiON revenue.

External Disk Storage

EMC 21.9%HP 14.4%IBM 13.6%Dell 9.4%HDS 8.1%NetApp 6.7%Sun 6.3%EMC/Dell* 28.2%

External RAID

EMC 23.4%IBM 14.0%HP 11.9%HDS 9.1%Dell 8.2%NetApp 7.3%Sun 4.8%EMC/Dell* 30.4%

Networked Storage(NAS, Open, and iSCSI)

EMC 27.8%HP 13.2%IBM 12.3%NetApp 9.4%HDS 8.2%Dell 7.7%Sun 4.1%EMC/Dell* 34.7%

DL3D 1500

DL3D 3000

DL4106

DL4206DL4406

Page 22: EMC - Answerbook [2008]

22© Copyright 2008 EMC Corporation. All rights reserved.

CLARiiON—The Proven Midrange Storage Solution

CLARiiON CX3 UltraScale Series• Five 9s Availability

– Unique high availability and data integrity features

• Price/Performance Leader– The best performance and price/performance in midrange storage

• Data Mobility– Non disruptive in-the-box mobility and heterogeneous data migrations

• Best Economics – Most economical midrange platform through the entire life cycle

• Ease of Use– Easy for customers and partners to install, manage, and scale

#1 in Midrange External RAID (IDC Q1-2007)

CLARiiON with Fibre Channel and iSCSI: Use Cases• Consolidation leveraging iSCSI for cost-effective connectivity

– Eliminate islands of direct-attached storage– Increase storage utilization– Improve flexibility

• Tiered storage using Fibre Channel for Tier 1 and iSCSI for Tier 2– Leverage existing Fibre Channel SAN for high performance– Consolidate servers via iSCSI that do not require Fibre Channel – Leverage Virtual LUN technology to move data between tiers

CLARiiON CX3UltraScale Series

Leverage common management and functionality

by consolidating

Ethernet

iSCSI SAN

SERVICE LEVEL

SCA

LAB

ILIT

Y

AX4

CX3-20CX3-40

CX3-80

CX3-10

Page 23: EMC - Answerbook [2008]

23© Copyright 2008 EMC Corporation. All rights reserved.

CLARiiON

FLARE Operating Environment • Storage-management software

– Navisphere Management Suite– Navisphere Quality of Service Manager– ControlCenter family– Visual family– PowerPath– Replication Manager family– DatabaseXtender family

• Business continuity software– MirrorView—Remote replication– SnapView—Local replication– SAN Copy—Data mobility– RecoverPoint/SE

CLARiiON Support OptionsFeature Enhanced PremiumOnsite Service coverage 5x9, next-business day response 7x24, 4-hour response

Call Center response 7x24 7x24

Critical Escalation Management Team EMC provides parts replacement Customer and EMC share parts replacement Change Control Management Proactive Remote Connect Support Case logging Online self-help Customer software updates Installation (system, DAE, or disk) Tools available Tools available

Replication Manager/SEMirrorView/A

Fibre Channel SCSI

FC5500 HADA—first RAID product

OEM/reseller focus

FC5300

Fibre Channel R&D started

Fibre Channel FC-AL

FC5700

Mirrored-write cache

CLARiiON AdvancedStorage Division

Dual Active Storage Processors

Full redundancy and hot repair

SAN connectivity

SnapViewMirrorView

FC4700IP4700

FC4500 CX200CX400CX600

SAN CopyNavisphere

VisualSANVisualSRM

CX300CX500CX700

SnapView IntegrationModule for Exchange

(SIME)

PowerPathControlCenter

1990 2004

AX100

CX300iCX500iAX100i

Mix FibreChanneland ATA

disks

UltraPoint DAEVirtual LUN technology

Consistency Groups

CX300CX300iCX500CX500iCX700

AX150AX150iDL210

CX3 UltraScale

NQMNavi Taskbar

RecoverPoint/SE

RAID 6

ALUA

AX4

CLARiiON EVOLUTION1990 2008

Page 24: EMC - Answerbook [2008]

24© Copyright 2008 EMC Corporation. All rights reserved.

CLARiiON AX/CX/CX3 UltraScale Series

Industry-leading Performance and Scalability• State-of-the-art I/O-interconnect technologies

• Full end-to-end 4 Gb/s design

• Low latency and high bandwidth

Fully Redundant Architecture• Dual Storage Processors

• Redundant power, cooling, data paths, and universal power supplies (UPSs)

• Customer-replaceable units (CRUs)

• Online hardware changes and software upgrades

• No single points of failure; modular architecture

• Advanced 4 Gb/s UltraPoint technology

• Continuous diagnostics and phone home

Leader in Data Integrity• Mix RAID levels 0, 1, 1+0, 3, 5, 6

• Mirrored-write cache

• Destage write cache to disk on power failure

• SNiiFFER—Disk-sector inspection utility

• Automated global hot spares

Flexibility• Virtual LUN technology

• UltraPoint auto-sense speed setting

• Mix drive types—Fibre Channel, SATA, 2 Gb/s, 4 Gb/s

• Consolidate FC, iSCSI, and NAS via NS Series/Gateway

Affordable Networked Storage

CLARiiON AX4 CLARiiON CX3-10 CLARiiON CX3-20 CLARiiON CX3-40 CLARiiON CX3-80

• Up to 2 GB cache• Up to four front-end connections

(Fibre Channel or iSCSI)• Up to 64 high-availability servers• From 4 to 60 SATA and/or SAS

drives • Single or dual Storage Processors,

mirrored cache on dual-processor version

• Dual power supplies and universal power supply (UPS) on dual Storage Processor version

• 2 GB cache• FC and iSCSI attach• Up to 60 disks • Up to 512 LUNs• 64 high-availability hosts• Mix Fibre Channel and SATA disks • Supports all-SATA configurations• 4 FC front-end ports• 4 iSCSI front-end ports• 2 FC back-end ports

• 4 GB cache• FC or simultaneous FC and

iSCSI attach• Up to 120 disks• Up to 1,024LUNs• 128 high-availability hosts• Mix high-performance and

SATA disks• 4 FC and 8 iSCSI front-end

and 2 FC back-end ports OR• 12 FC front-end and 4 FC

back-end ports

• 8 GB cache• FC or Simultaneous FC

and iSCSI attach • Up to 240 disks• Up to 2,048 LUNs• 128 high-availability hosts• Mix 2 Gb/s and 4 Gb/s

disks

• 16 GB cache• Fibre Channel connectivity• 8 FC host ports• Up to 480 disks• Up to 2,048 LUNs• 256 high-availability hosts• Mix 2 Gb/s and 4 Gb/s disks• 4 FC and 8 iSCSI front-end

and 4 FC back-end ports OR

• 8 FC front-end and 8 FC back-end ports

Page 25: EMC - Answerbook [2008]

25© Copyright 2008 EMC Corporation. All rights reserved.

CLARiiON—SnapView/MirrorView

Snapshots: Logical point-in-time views of source volumes• Creates snapshots instantly

• Requires only a fraction of the original file system space

• Rollback feature provides Instant Restore to source volume

• Creates a single-point-in-time instance of production volume

Clones: Full copies of source volumes• No performance overhead when processing both source and BCV volumes

• A loss of data in the source volume does not affect BCV copy (same as snapshot)

• Supports incremental restores and re-establishes to source volume

• Supports Instant Restore

MirrorView protects critical production information• Protection for disaster recovery, equipment upgrades, and testing

• Protection from natural, mechanical, and environmental disasters

• With SnapView, enables concurrent information access at a remote site

Maintains synchronous and/or asynchronous mirroring between two or more CLARiiON systems

• Storage-based; uses no host cycles

• Bi-directional mirroring for maximum protection

• Centralized, simplified management via Navisphere Management Suite

• MirrorView/Synchronous: all writes between source and target are protected

• MirrorView/Asynchronous: affordable long-distance replication

• Native Fibre Channel and iSCSI replication

Replication Manager/SE provides effective

management of SnapView and MirrorView

SnapView

SnapBCV

BCV

BCV

Report generation

CLARiiON

Production host

Application

server

Decision-support

tools

Tape backup

Prodinfo

Prodinfo

BCV

SnapSnapSnapSnapSnapSnap

MirrorView

RemoteCLARiiON

LocalCLARiiON

SourceB

TargetB

SourceA

TargetA

Concurrent Mirroring for Parallel Processing

MirrorView and SnapView Integration to Eliminate Planned

and Unplanned Outages

Bi-directional Support for Multiple Sites

Site A Site B

Backups reporting DSS

Remote-locationdisaster recovery

Local and remote copies for processing

Centralized data centerDistributed

locations

SS

SS T

TTT

Disaster-Recovery Consolidation with 4:1 Fan-in

SS T1

T1

T2

T2

S T

Snap Snap

TTT

TT

TSS

SSSS

Page 26: EMC - Answerbook [2008]

26© Copyright 2008 EMC Corporation. All rights reserved.

Compatible with all CLARiiON CX and CX3 UltraScale arrays with FLARE 24

Perf

orm

ance

Without QoS

Perf

orm

ance

With Quality ofService Manager

BEFORE AFTER

Mediumpriority

Highpriority

Low priority

FileServices

OLTPE-mail

Test anddevelopment

CLARiiON—Navisphere

Navisphere Management Suite • Centralizes management• Web-based remote management• Cross-generational support (to previous generations

of CLARiiON) • Manage multiple arrays attached to multiple servers from a single

console• Simultaneously apply management rules to multiple arrays across the

enterprise• Array-based application for secure, fail-safe storage-management

access (no separate appliance required)• Supports Virtual LUN technology to enable movement of volumes

without application disruption

Integrated with ControlCenter• Extends management and automation to the entire server, storage,

and storage-network environment

Key Features:• Provisioning • Configuring • Auto-discovery• Fault notification• Secure access management

Provides management for:• SnapView• MirrorView• SAN Copy• Virtual LUN technology

Navisphere Management Suite Offerings:• Navisphere Manager• Navisphere Quality of Service Manager• Navisphere Analyzer• Navisphere Agent/CLI

Navisphere Quality of Service ManagerUse Cases

• Consolidating multiple applications into a single CLARiiON– Manage storage resources based on service levels and

performance objectives– Consolidate applications without sacrificing performance for

Tier 1– Leverage Fibre Channel and iSCSI connectivity

and optimize performance

• Dynamically shift priority based on schedules– Optimize for OLTP/e-mail during business hours, and backups

and reporting during off-hours

FLARE 26 Security EnhancementsSecurity Administrator Role

• Limits user to administrative tasks such as adding new users and arrays to the domain

Classic CLI Filter• Ensures management interfaces are

encrypted and authenticated

IP Address Filtering• Limits access to the array through specific

management stations

Compliance with security policies requiring centralized authentication (FLARE 24)

• AD/LDAP integration to authenticate Navisphere users

Page 27: EMC - Answerbook [2008]

27© Copyright 2008 EMC Corporation. All rights reserved.

RecoverPoint and SAN Copy

RecoverPoint• Host or fabric-based

• Continuous Data Protection (CDP)– Tracks changes enabling recovery to any point in time

• Continuous Remote Replication (CRR)– Asynchronous remote replication– 3 to 15x compression to reduce bandwidth costs

• All writes stored in a journal with application bookmarks for recovery

• Scalable out-of-band appliance

• Bi-directional – any to any heterogeneous replication

• Microsoft supported VSS integration to automate recovery on Exchange and SQL Server

• Integration with Replication Manager v5.0 SP2– Manage CDP and array replication from a single console

RecoverPoint/SE• Windows host-based on CLARiiON CX3/CX only

Applicationservers

Databaseservers

Messagingservers

File andprint servers

SAN

CLARiiON

Local CDP Journals

RecoverPoint

SAN Copy• Copies disk volumes

• Leverages IP-extended SANs

• CLARiiON-resident software– No server cycles consumed

• Managed or scripted via Navisphere CLI for automation

• Copies data between arrays:– CLARiiON and CLARiiON (incremental SAN copy)– CLARiiON and Symmetrix– IBM FAStT– HP EVA, MA, EMA, MSA1000, HSG80– Sun StorEdge T3

CENTRAL DATA CENTER

Data

LONDON

Data

ATLANTA

Data

Data

Data

DataData

Data

Data

Page 28: EMC - Answerbook [2008]

28© Copyright 2008 EMC Corporation. All rights reserved.

SYMMETRIX DMX-4 LEADS INDUSTRY WITH UP TO 70%

BETTER POWER EFFICIENCY

Symmetrix—The World’s Most Trusted Storage

• Information availability—Most advanced and widely deployed business continuity platform

• Tiered storage consolidation—Advanced quality of service, mobility, and management capabilities to consolidate application tiers, including Tier 0 requirements

• Simplified management and operations — Simplified storage allocation, resource management, and tiering

• Information-centric security, built-in— Advanced security and integrated RSA technology

• Energy efficiency—Best green data center solutions for today’s IT requirements

Architecture Revolutionary and extensible

Performance Proven market leadership

Availability Continuous—comprehensive

Functionality Industry’s broadest suite

Economics Optimized TCO

CAPACITY ANDPERFORMANCE SCALABILITY

High-end Entry Point

Symmetrix DMX-4

World’s Largest High-end Storage Array

DMX-4 950

FLASH DRIVES REQUIRE 98% LESS ENERGY PER IOPS

Performance Capacity

Power/IOPS

73 GBFlash Drive

73 GB15K FC

146 GB15K FC

3,013kWh/yr

per 100kIOPS

1,33,493kWh/yr

per 100kIOPS98%

lessenergy

30xIOPS jump

Page 29: EMC - Answerbook [2008]

29© Copyright 2008 EMC Corporation. All rights reserved.

Symmetrix

Performance• Proven market leadership• Intelligent algorithms• Adaptive burst optimization • Intelligent adaptive pre-fetch• Replication performance

Availability• Customer-proven non-disruptive upgrades• Continuous integrity checking• Early detection and escalation• High-performance mirroring and Parity RAID• Non-disruptive component replacement,

service, changes • Non-disruptive microcode upgrades

Foundation• Supports powerful storage applications• Compatible between generations • ControlCenter Symmetrix Optimizer • Memory-region optimization• Quality of Service (QoS) settings • Cache striping

Security• Secured by RSA• Tamper-proof audits• Certified data erasure• Audit integration with RSA enVision• Automated, policy-based audit log

management and administration

Open• SMI-S support• Integration with ISV applications• Native iSCSI

Mainframe• ESCON/FICON • PPRC/XRC/GDPS compatibility

Integrity• Pro-active remote diagnostics • End-to-end data-integrity checking• Advanced error detection and correction• Full component-level redundancy• Cache scrubbing• Disk scrubbing

Dynamic Cache PartitioningSymmetrix Priority Controls

Virtual LUN TechnologySymmetrix Service Credential

Tamper Proof Audit LogsSecure Data Erasure

RAID 6 Protection

Symmetrix DMX-4

2 Gb Fibre Channel 400 MHz

PPC

ICDA technology

4 Mb DRAM5.25” HDAs

Mirroring RAID 1

Dynamic SparingRMP Call Home

16 Mb DRAM1 GB Global Memory

Non-disruptive microcodeHypervolume Extensions

FWD SCSI-attach3.5” HDAs

RAID S protectionSRDF host component

Symmetrix Manager

SRDF MixCKD/FBA

TimeFinderDataReachInfoMover

CelerraFDRSOS

Fibre ChannelPowerPathUltraSCSI

DMSPFC-AL/FC-SW

Symmetrix Optimizer

333 MHz PPC181 GB disksQoS controls

Direct Matrix 500 MHz PPC

2 Gb FC Back-end Parity

RAID

2 Gb FICONGigabit

Ethernet SRDFiSCSI

SRDF/ATimeFinder/Snap

1 GHz PPCRAID 5 data protection

32 GB Memory Directors

SRDF Mode Change Concurrent SRDF

SRDF/StarTimeFinder/CloneOpen Replicator

8 processors/directors1.3 GHz PPC

Low-cost FC disksIncremental scalable

Up to 2,400 disks (>1 PB)Open Migrator/LM

Symmetrix5.5

Symmetrix 4400

Symmetrix4200

Symmetrix4800

Symmetrix5500-3

Symmetrix 3.0“Open” Symmetrix

Symmetrix“ESP”

Symmetrix4.0

Symmetrix4.8

Symmetrix5.0

SymmetrixDMX

SymmetrixDMX-2

Symmetrix DMX-3

SYMMETRIX EVOLUTION1990 2008

4Gb/s Point-to-point backendFC & SATA Intermix

RSA enVision Integration

Flash drivesVirtual ProvisioningCascaded SRDF

Enginuity Operating Environment

Page 30: EMC - Answerbook [2008]

30© Copyright 2008 EMC Corporation. All rights reserved.

Symmetrix DMX-4 Series

DMX-4 950 DMX-4: World’s Largest High-end Storage Array

Disk adapters 1 DA pair 1 DA pair 2 DA pairs 3 DA pairs 4 DA pairs

Drive channels 8-16 16 32 48 64

Number of disks (min./ max.) 32-360 96-240 192-960 360-1,440 480-2,400

Max. TB (raw) 180 119 479 719 1,053

Max. TB (protected) 157 102 301 435 526

Memory Directors 2 2-8 2-8 4-8 4-8

Max. Global Memory 64 GB 72 GB 144 GB 216 GB 256 GB

Useableconnectivity(Combinations may be limited or restricted)

16 x 4 Gb FC8 x 4 Gb FICON8 x Gigabit Ethernet remote replication 10 x Gigabit Ethernet iSCSI

48 x 4 Gb FC24 x 4 Gb FICON64 x ESCON8 x Gigabit Ethernet remote replication 24 x Gigabit Ethernet iSCSI

64 x 4 Gb FC48 x 4 Gb FICON64 x ESCON8 x Gigabit Ethernet remote replication 48 x Gigabit Ethernet iSCSI

64 x 4 Gb FC48 x 4 Gb FICON 64 x ESCON8 x Gigabit Ethernet remote replication 40 x Gigabit Ethernet iSCSI

64 x 4 Gb FC48 x 4 Gb FICON64 x ESCON8 x Gigabit Ethernet remote replication 32 x Gigabit Ethernet iSCSI

World’s Most Trusted Storage Platform

INCREMENTAL SCALABILITYEXPANSION

Page 31: EMC - Answerbook [2008]

31© Copyright 2008 EMC Corporation. All rights reserved.

Symmetrix Direct Matrix Architecture—DMX-4

Notes: The Symmetrix DMX-4 system supports Fibre Channel, FICON, ESCON, and iSCSI connections; as well as Gigabit Ethernet, Fibre Channel, and ESCON remote connections The DMX-4 system midplane has four slots that support either front-end channel directors or back-end disk directors

FC (Back-End)

DirectMatrix

DirectMatrix

CntlFC (Back-End)

DirectMatrix

DirectMatrix

Cntl

FC (BE or FE)

DirectMatrix

DirectMatrix

CntlFC (BE or FE)

DirectMatrix

DirectMatrix

CntlFC (BE or FE)

DirectMatrix

DirectMatrix

CntlFC (BE or FE)

DirectMatrix

DirectMatrix

CntlFC (Back-End)

DirectMatrix

DirectMatrix

CntlFC (Back-End)

DirectMatrix

DirectMatrix

Cntl

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

A

A

B

B

ESCON Director

DirectMatrix

DirectMatrix

Cntl

ESCONhost attach

FC Director

DirectMatrix

DirectMatrix

Cntl

Fibre Channelhost attach

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSIhost attach

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSIhost attach

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSIhost attach

Multi-Protocol CD

DirectMatrix

DirectMatrix

Cntl

FICON, GigE, iSCSIhost attach

FC Director

DirectMatrix

DirectMatrix

Cntl

Fibre Channelhost attach

ESCON Director

DirectMatrix

DirectMatrix

Cntl

ESCONhost attach

SymmetrixFibre

Channel disk devices

SymmetrixFibre Channel disk devices

Fibre Channelback-enddirector *

Fibre Channelback-enddirector *

Fibre Channelback-enddirector *

Fibre Channelback-enddirector *

SymmetrixFibre Channel disk devices

SymmetrixFibre Channeldisk devices

Battery backupUnit Modules Cooling

Environmentalcontrol and

status signals

Environmentalcontrol and

status signals

64 GBMemory

64 GBMemory

64 GBMemory

64 GBMemory

64 GBMemory

64 GBMemory

64 GBMemory

64 GBMemory

Control and communications Signals

Control and communications Signals

Power supplies

ModemService

Processor

UPS

Page 32: EMC - Answerbook [2008]

32© Copyright 2008 EMC Corporation. All rights reserved.

TimeFinder Family

TimeFinder/Clone• Storage-based information replication; no

host cycles

• Full-volume, point-in-time clone copies

• Can be RAID 5 and 6 -protected

• Includes MF SNAP Facility for OS/390 full volume replicas - volume or dataset level

• Support for TimeFinder/Mirror scripts via Emulation Mode

• Consistent copies– Database integrity and Consistent Split– Can be used for reads and writes

TimeFinder/Snap• Storage-based information replication; no

host cycles

• Snapshots create logical point-in-time images of a source volume

• Requires only a fraction of the source volume’s capacity (~20–30%)

• Multiple snapshots can be created from a source volume and are available immediately

• Snapshots support both read and write processing

• Supports mainframe and open systems host environments

• Complements TimeFinder/Mirror and TimeFinder/Clone

EMC Replication Manager provides effective management of the

TimeFinder family

Symmetrix

Production view

Snapshot view

Cache-basedpointer map

Save area

Productionvolume

TimeFinder/Mirror• Storage-based information replication; no

host cycles

• Consistent copies– Database integrity and Consistent Split– Can be used for reads and writes

• Fast and efficient synchronization– Changed track resynchronization

• Instant restore– Immediate host access during restore– No waiting for synchronization to complete to start

restore– Provides safe BCV (write-protected)

Symmetrix

Business Continuance Volumes (BCVs)

BackupsWeb-content refresh

Salesinformation

Data warehousingApplication testing

Third-party software updatesDecision support

Productionvolume

BCV 1

BCV 2

BCV 3

TimeFinder Family

TimeFinder/CloneFully functional high-

performancecopies

TimeFinder/SnapEconomical space-

saving copies

TimeFinder/MirrorUltra-high-

performance option

TimeFinder/EIMExchange Integration

Module option

TimeFinder/CGConsistency

Group option

TimeFinder/SIMSQL Integration Module option

Page 33: EMC - Answerbook [2008]

33© Copyright 2008 EMC Corporation. All rights reserved.

SRDF Family

SRDF Family Add-on Options• SRDF/Star is a three site disaster restart solution that maintains continuous data protection by

establishing an incremental SRDF/A session between two remaining sites

• SRDF/Consistency Groups maintain data coherency and consistent disaster restart ability across SRDF family-based configuration by managing data propagation from the source volumes to corresponding target volumes

• SRDF/Automated Replication for rapid business restart over any distance with no data exposure, through advanced single-hop and multi-hop configurations using combinations of TimeFinder/Mirror and SRDF/S and/or SRDF/DM

• SRDF/Cluster Enabler for high availability and automated failover through storage-based replication and server clustering via SRDF/S, SRDF/A, and Microsoft Failover Clusters

• Cascaded SRDF uses SRDF/S to remotely replicate from the primary site to the intermediate site; and simultaneously uses SRDF/A to remotely replicate from the intermediate site to the tertiary site improving RPO and RTO at the tertiary site

Deployment Options

SRDF/Synchronous• Zero data exposure

SRDF/Asynchronous• Minimal data exposure over unlimited distance

• Supports multiple Symmetrix systems using SRDF/CG Multi-Session Control option

• Support for SRDF/S and SRDF/A Mode Change feature allows for dynamic switching between SRDF/S and SRDF/A while retaining full consistency at the target

SRDF/Data Mobility• Uses Adaptive Copy mode to move/migrate

data between Symmetrix systems over unlimited distances

MANY TO ONEONE TO MANY MANY TO MANY

BI-DIRECTIONAL CASCADED CONCURRENTSRDF Family

SRDF/SSynchronous for

zero data exposure

SRDF/AAsynchronous for

extended distances

SRDF/DMEfficient Symmetrix-to-

Symmetrix data mobility

SRDF/StarMulti-point

replication option

SRDF/ARAutomated

Replication option

SRDF/CGConsistency

Group option

SRDF/CECluster Enabler

option

SRDF/CRCascaded option

Page 34: EMC - Answerbook [2008]

34© Copyright 2008 EMC Corporation. All rights reserved.

Open Replicator for Symmetrix

FastUses the SAN or WAN to make copiesFull or incremental copiesNo server or LAN impact

SimpleUse existing infrastructureSymmetrix-based controlsCan be used for ad hoc or routine operations

OpenApplication- and host-independentEMC E-Lab qualifiednon-EMC platforms

POINT-IN-TIME BCV PUSH POINT-IN-TIME “LIVE” PUSH

POINT-IN-TIME VOLUME PULL “LIVE” DATA MIGRATION PULL

Start: 6:00 a.m.

End: 6:02 a.m.

Image:6:00 a.m.

STD

STD

STD

Target

Target

Target

BCV

STD Target

Target

Target STD Target

STD

STD

Old

Old

Functionality• Runs entirely within Symmetrix DMX series array

– Existing hardware and network

• Mounts open systems volumes– Appears as another host to remote storage– Shares front-end Fibre Channel ports

• Performs block-I/O transfer– Read, write, and incremental update – Copies to or from a Symmetrix DMX

• 512 concurrent sessions

• 16 copies per session

Data Mobility• Incrementally copy multiple volumes over any distance

• Push and pull modes

• Implement heterogeneous tiered storage strategy

Remote Vaulting• Send point-in-time copies incrementally to multiple locations

Data Migration• Move data to new systems

• Consolidate from heterogeneous storage

• Speed migrations; maximize application availability

• PowerPath Migration Enabler (PPME) for non-disruptive migrations

PLATFORM-INDEPENDENT REMOTE REPLICATION

Hitachi

SymmetrixCLARiiON

HP

IBM

SAN/WAN

Page 35: EMC - Answerbook [2008]

35© Copyright 2008 EMC Corporation. All rights reserved.

Non-disruptive Data Migration and PowerPath

Open Systems Online Migrations and Mobility• Provides host-based, nondisruptive data mobility at the volume level

– Data migration is transparent to applications– Migrate from any storage (including direct-attached) to Symmetrix

• Enables fast and efficient data migration– Maintains application performance during migration – Provides a highly automated migration tool and management interface

• Supports multiple platforms and operating system versions– Windows 2000/2003– Major UNIX platforms– Open systems only

OPEN MIGRATOR/LM FOR OPEN SYSTEMS

/dev/c1t1d1/dev/c2t3d4

Host-based replicationNo dependence on source array

SAN

Intel/UNIX Server

E-mail

E-mail

E-mail

E-mail G/LBilling

Query

Query

Query

Intel/UNIX Server

PowerPath

E-mail

E-mail

G/L

Query

Query

E-mail

E-mail

Billing

Query

AppsAppsAppsApps AppsAppsAppsApps

Symmetrix/CLARiiON/HDS/IBM/HP

Before After

PowerPath • Server-based software connected to Symmetrix, CLARiiON, HDS

Lightning, HP XP, and IBM ESS

• Path failover– Automatic detection and restoration of inactive paths– Redistributes I/O requests to active paths– Failover is transparent to applications– Senses SAN imbalance and selects alternate routes– Maximizes utilization of shared SAN devices and paths

• Intelligent path management– Automatically aligns I/O requests for optimum performance– Allows Application Administrators to prioritize bandwidth utilization– Assures appropriate bandwidth to all application environments– Automatic detection of SAN switch-to-storage path failures

PowerPath Migration Enabler• Host-based software that enables other technologies, such as array-

based replication and virtualization, to eliminate application downtime during data migrations or virtualization implementations

Page 36: EMC - Answerbook [2008]

36© Copyright 2008 EMC Corporation. All rights reserved.

Symmetrix Software—Management and Mobility

EMC Symmetrix Management Console Intuitive Web-Based GUI Device-Management Application

• Access, configure, and operate arrays– Activates Solutions Enabler/CLI functions– OS and z/OS attached systems– Co-exists with ControlCenter and CLI

• Tiered storage controls and monitoring– Dynamic Cache Partitioning– Symmetrix Priority Controls

• Symmetrix priority controls – Manages multiple application workloads – Supports multiple priority levels– Service levels set per device group– Higher priority level yields faster processing

for higher tier applications

• Symmetrix Management Console provides controls and user interface

– Performance monitoring demonstrates impact of priority settings

– Performance monitoring demonstrates the impact of cache settings

ControlCenter Symmetrix Manager• Make configuration changes instantaneously• Manage multiple Symmetrix systems from a

single console• Visual presentation of storage arrays• Monitor status and performance of Symmetrix

systems • Create Symmetrix logical and meta-devices• Modify device type and size• Provision and re-provision storage• Enhanced with SRM monitoring and reporting

ControlCenter Symmetrix Optimizer• Analyzes performance• Identifies hot spots• Makes recommendation for re-balancing• Implements recommendations transparently

to databases, applications, and servers• Ensures optimal performance 24x7x365 • Alleviates disk contention by spreading

information evenly across all physical disks• Enables user-specified volume swaps

EMC SYMMETRIX MANAGEMENT CONSOLE Priority Service: Sample Results

Priority quality of service 100 random read miss

IOs/sec

Application Y with high priority

Application Z with low priority

0 12,00010,0008,0006,0004,0002,000

msResponse

Time

605040302010

0

Group 1 with high priorityGroup 2 with low priority

Group 1 without QoSGroup 2 without QoS

DYNAMIC CACHE PARTITIONING

CacheHits %

Prod

uctio

n

Test

No Cache Partitions

With CachePartitions

Prod

uctio

n

Test

ThrottlePerformance

Increase Hit Rates

CONTROLCENTER SYMMETRIX OPTIMIZER

Before: One spindle is too “hot”

After: Spindles are even; better performance

Swap volumes

Dynamic Cache Partitioning• Dedicated Memory Resource Allocation

• Divides cache into multiple partitions

• Partitions can be static or dynamic

• Memory allocation floats between high and low watermarks

• Memory resources can be temporarily donated to other partitions

Storage Management Software for Symmetrix

• ControlCenter family—Automates management

• Visual family—Availability, visualization, and management

• PowerPath—Path failover and intelligent path management

• Replication Manager family—Management of disk-based replicas

• OnCourse—Automates file distribution

Page 37: EMC - Answerbook [2008]

37© Copyright 2008 EMC Corporation. All rights reserved.

AutoStart and RepliStor

Feature AutoStartOperating system support

Microsoft Windows, HP-UX, IBM AIX, Sun Solaris, Red Hat Linux

Application support Oracle on Solaris, HP-UX, and AIX; Exchange, SQL Server, and Oracle on Windows

Server/node support Supports multiple nodes

Replication External source—SRDF/A, SRDF/S, and RepliStor

Data-replication integration

SRDF/A, SRDF/S, RepliStor (Note: RepliStor is asynchronous, file-level, Windows replication only)

Distance Distance determined by replication technology

AutoStart• Manages automated application and data restart on an alternate

server, either local or remote

• Seamlessly transfers control of application and storage resources to a local or remote facility in the event of an outage

• Provides functionality to assist in automating failback of services, applications, and data

RepliStor• Ensures remote-office data-backup consolidation and business

continuity

• Server-based file replication; supports Windows 2000, 2003, XP, and storage server

• Asynchronous, real-time, byte-level replication

• Replicates deltas after full synchronization

• Incremental synchronization after connectivity failure

• Replicates individual files, directories, or registry

• VSS integrated ShadowCopy capabilities: Supports Microsoft Exchange 2003, Windows 2003, and SQL Server 2005 file system remote recovery

• VMware support and flexible licensing

PRIMARY SITECLUSTER 1

SECONDARY SITECLUSTER 2

RepliStor

MirrorView AMirrorView S

SRDF/ASRDF/S

or

Target

RepliStor

Source

PRIMARY SITE SECONDARY SITE

RepliStor Observes data

written to storage Replicates

changes to target Writes changes at

secondary site

IP Network

Asynchronous Replication

Unlimited distance

Œ Ž

Page 38: EMC - Answerbook [2008]

38© Copyright 2008 EMC Corporation. All rights reserved.

Replication Manager

Replication Manager automates mounting, dismounting, scheduling, and expiration of replicas

Replica 1

Replica 2

Replica 3

Replica 4

Feature Function Benefit

Application Intelligence

Places applications in proper states

Creates application consistent replicas for backup acceleration, instant restores, repurposing and ILM

Auto-discovery of the environment

Detects applications, arrays, and replication technologies

Ease of use – by simplifying the environment from the users perspective and adjusts to environmental changes

Wizards - Getting Started functionality

Wizard step new users through the process of getting started

Reduces learning curve and enables users to manage replicas via Replication Manager quickly and easilyLearn one application learn them all

Calendar-based scheduling

Point-and-click replica scheduling and auto-expiration

Reduces administration costs by simplifying scheduling of reoccurring replicas

Pre/Post Script Capabilities

Allows users to run pre- and post-processing scripts

Flexibility to run pre- and post-processing jobs outside of Replication Manager such as initiating a backup job after creating a replica

Configuration Checker

Analyzes hardware and software environment

Reduces cost of install; speeds time to productivity

Replication Manager• Software that simplifies the management of EMC point-in-time replicas with a point-n-

click user interface

• Application-centric replica management for Exchange, SQL Server, Oracle and UDB environments

• Automates discovery, creation, management, and usage of EMC point-in-time replicas

• Increases efficiency and enables more users within the organization to take advantage of replication capabilities

• Supports VMware RDM and virtual disks as well as VMFS containing Windows and Linux virtual machines

Delivering Broad Support • Management of the TimeFinder family and SnapView replicas, SAN Copy, Invista

clones, RecoverPoint, and Celerra SnapSure for Celerra iSCSI

• Application agents—Exchange 2000/2003/2007, SQL Server 2000/2005, Oracle 9i/10g/11g, DB2 UDB 8.1/8.2/9.5

• Operating systems—Windows 2000/2003, Linux, Solaris, HP-UX, IBM AIX, VMware ESX Server 3.5 Windows and Linux guest operating systems

• Arrays—Symmetrix, CLARiiON, Celerra iSCSI

Page 39: EMC - Answerbook [2008]

39© Copyright 2008 EMC Corporation. All rights reserved.

NetWorker and Backup Advisor protect business-critical data by centralizing and accelerating backup and recovery operations across heterogeneous environments

Built on a highly scalable open architecture, NetWorker reduces management overhead by automating the protection of storage assets in DAS, NAS, and SAN environments—from the largest corporate data centers to the smallest satellite-branch offices

NetWorker and Backup Advisor

NetWorker PowerSnap• Policy-based management

– Administer snapshots in NetWorker– Schedule, create, retain, and delete snapshots by

policy

• Third-party integration– Leverage third-party snapshot technology– Array- and software-based

• Application recovery– Integration with application modules to ensure

consistent state (Exchange, SQL, Oracle, SAP)

NetWorker SnapImage Module• Block-level backups for high density file

systems

• Significant backup-and-restore performance impact—up to 10 times faster

• Single-file restore

Backup Advisor• Add-on solution for NetWorker or third-party

backup solutions

• Provides analysis, reporting, and alerting of backup environment

• Provides unparalleled insight into backup infrastructure

• Collects and correlates backup operations into easy-to-understand, fully customizable reports, charts, and graphs

• Offers a single view into backup operations, greatly reduces time spent troubleshooting

NetWorker• Centralized control of traditional and next-

generation backup – Combining today’s technologies with tomorrow’s in

a common framework

• Industry-leading global data de-duplication– Reduces backup storage by up to 50 times and

data moved by up to 500 times—ideal for VMware environments

• Broad backup-to-disk– Disk library integration, replication, de-duplication,

continuous data protection, and NAS backup-to-disk

• Enterprise performance, security, and analytics

– Nothing securely backs up and recovers like NetWorker—while improving service-level analytics

• Better recoverability from tape backups– Future-proofed open tape format with better

recoverability from damaged tape media

De-duplication with NetWorker• Integrated de-duplication – select source or

targeted based on need

• Single client integrated with Avamar capabilities for source de-duplication

– Manage like regular NetWorker client for client configuration, schedules and policies, monitoring and reporting, and full indexing and browse

• Support for EMC target de-duplication– DL3D for LAN backup to disk or VTL – DL4000 and optional policy based de-duplication

• Centralized management for source and target de-duplication, backup up to disk, snapshots, tape and more

Disk-backuptargetTape

library

Heterogeneous clients

Backup server

Key applications

LAN

NAS Storage NodeSAN

Page 40: EMC - Answerbook [2008]

40© Copyright 2008 EMC Corporation. All rights reserved.

EMC Disk Library

Backup-to-disk solutions• A disk-based alternative to traditional,

tape-based solutions

High performance • Disk-based solution restores up to five

times faster than physical tape

Availability• Raid-protected storage

Management efficiency• Less time spent tuning system

Simple to deploy • Does not require upgrade of backup

application• Requires no change to operational

processes

Data retention• Data on disk can be remotely copied; no

reliance on shipping• Offers compression for lower costs

Data de-duplication• Reduce storage and replication costs

Energy efficiency• Reduce energy and cooling requirements

DL3D 1500• 2 FC ports SAN ports VTL• 6 Gigabit Ethernet ports for

CIFS/NFS• Up to 36 TB (1 TB disks,

RAID 6)• Up to 720 GB/hour• Policy-based de-duplication• IP replication de-duplicated

DL4000 Series• 1-2 Disk Library engines• 8-16 4 Gb/s FC ports• 6-12 Gigabit Ethernet ports• Up to 930 drives• Up to 674 TB (Useable)• 1.4TB (compressed at 2:1)• Up to 8 TB/hour• Policy-based data de-duplication• IP replication de-duplicated

DL3D 3000• Up to 1.44 TB/hour• Up to 148 TB (1 TB disks, RAID 6) • 8 Gigabit Ethernet ports for CIFS/NFS• 4 Fibre Channel SAN ports (VTL)• Policy-based de-duplication• IP replication de-duplicated

SCALABILITY

SER

VIC

E LE

VELS

Backup Applications• EMC NetWorker• Symantec Veritas NetBackup

and Backup Exec• IBM Tivoli Storage Manager• BRMS, OS/400 Native• CommVault Galaxy • CA ARCserve, BrightStor

Enterprise Backup• Plus many more: SyncSort,

BakBone, Atempo, HP…

Tape Libraries• ADIC Scalar24 and 100, i500,

i2000 Series• Sony PetaSite• ATL P-Series, ATL 7100• STK L-Series, SL500, STK

97xx, ACSLS• IBM 3590, 3584, 3583• Overland NEO2000, NEO4100• Quantum M1500, M1800

Tape Drives• DLT, SuperDLT, AIT, SAIT• LTO, LTO2, LTO3, LTO4

IBM 3590, IBM 3592, IBM S1120

• Sun StorageTek 9840, 9940, T10000

Broadest Environmental Support in the Industry

More than 3 million supported configurations

Page 41: EMC - Answerbook [2008]

41© Copyright 2008 EMC Corporation. All rights reserved.

EMC Disk Library Family

DL3D 1500 DL3D 3000 DL4106 DL4206 DL4406Storage CLARiiON CX3-10 CLARiiON CX3-40 CLARiiON CX3-80 CLARiiON CX3-80 CLARiiON CX3-80

Up to capacity (usable) 36 TB 148 TB 337 TB 337 TB 674 TB

Performance (uncompressed) 720 GB/hr 1.44 TB/hr 3.7 TB/hr 3.7 TB/hr 8 TB/hr

Active Engine Failover

Replication

Consolidated media management

Data de-duplication 3D 4000 3D 4000 3D 4000

Connectivity LAN or SAN VTL LAN or SAN VTL SAN VTL SAN VTL SAN VTL

Environmental support—E-Lab certifications

The Easiest Way to Improve Backup AND Restore• Industry-leading open systems disk library

– More than 245 PB deployed and more than 1,400 customers worldwide

• Most qualified backup environments– More than three million supported configurations

• Consolidated media management– Integrates EMC NetWorker and Symantec’s Veritas NetBackup with

EMC Disk Library 4000 series

• Policy-based de-duplication across Disk Library family– Configurable de-duplication to optimize performance across LAN and

SAN backup-to-disk platforms and disk libraries

• Industry’s most energy-efficient virtual tape libraries– Only the DL4000 series combines Spin Down, low power drives, and

de-duplication to reduce power and cooling costs

Comprehensive Set of Services Assessment—Help identify the right

solution for you De-duplication analysis—Tools to

predict de-duplication ratios Design—Build the solution to your

specifications Implementation—Deploy the

solution Training—Extensive customer

programs

Documented Best Practices

EMC NetWorker Symantec Veritas NetBackup Computer Associates CommVault IBM

Page 42: EMC - Answerbook [2008]

42© Copyright 2008 EMC Corporation. All rights reserved.

EMC Avamar

Avamar Use Cases• Avamar excels at de-duplicating Windows and

UNIX file data, databases, and OS data. • Applications with high daily data change rates,

those that save data from non-repetitive sources, or databases greater than 500 GB receive less benefit from Avamar technology.

VMware Infrastructure Backup• De-duplicates backup data within and across

virtual machines at the source• Reduces impact on shared resources, increases

backup performance• Leverages shared server and storage

infrastructure for greater consolidation• Enables fast, daily full backups via VM Guest,

ESX Service Console and VCB proxy server

Remote and Branch Office Backup• Enables fast daily full-backups via existing

networks• Provides encryption during transit across network

and at rest • Centralized, multi-site backup management• Eliminates reliance on non-IT staff, tape, and

offsite tape shipments

Bandwidth Constrained Data Centers• Shrinks amount of time required for backup,

network consumption and growth of secondary storage

• Supports faster, local recovery• Enables efficient remote replication over existing

networks for disaster recovery

Global, Source De-duplication

• Reduce amount of data sent over networks and stored• Reduce daily backup times by up to 10 times• Reduce daily network impact by up to 500 times• Reduce total disk backup storage by up to 50 times

Encrypted, WAN/LAN Backups

• Protect data with encrypted, electronic daily backups via existing networks

• Reduce or eliminate need for tape infrastructure, manual processes and offsite tape shipments

• Enable cost-effective online retention

High Availability, Reliability, and Scalability

• Fault tolerance across nodes via RAIN architecture• Verify data recoverability and server integrity daily• Enable growth without disruption via scalable grid architecture

Intuitive, Policy-based Centralized Management

• Intuitive, web-based management, at-a-glance dashboards• Enable consistent, multi-site backup control operations from a

single location and automate policy based management

Fast, Single-Step Recovery Recover data (whole backups, files or directories) quickly, no need to restore last good full and subsequent incremental backups

VMware Infrastructure Backups

Reduce backup resource utilization on consolidated servers Enable fast, efficient daily full backups via VM Guest, ESX

Service Console and VMware Consolidated (VCB)

Flexible Physical and Virtual Deployment Options

• Avamar software• Avamar Data Store• Avamar Virtual Edition for VMware

AVAMAR SOFTWARE AVAMAR DATA STORE AVAMAR VIRTUAL EDITION FOR VMware

Agent-only or deployed on qualified, industry standard servers

Fully integrated software/ hardware solution

Avamar server deployed as a virtual appliance

HardwareESX Server

DiskNICMemoryCPU

Avamar VMOS

Avamar VMOS

ApplicationOS

Page 43: EMC - Answerbook [2008]

43© Copyright 2008 EMC Corporation. All rights reserved.

EMC DiskXtender

DiskXtender• Value

– Shorten backup and retrieval times; optimize primary-disk utilization– Automate data migration and retention– Lower storage and management costs

• Benefits– Facilitates tiered storage and NAS consolidation

• Features– EMC storage-platform support– Microsoft Cluster support and multi-target migration– File restore and direct read– VMware support

Open Systems Storage Platforms: UNIX, Linux, Windows, NAS File Systems

CASRAID ATA

Tape

Optical

DiskXtender: 1. Scan file systems; identify

files matching policies2. Classify files: Name, size,

type, last access, last modified

3. Move files to single/multiple targets or across multiple tiers

4. View files, regardless of new storage location More than 10,000 installed

Automated, policy-based file migration

Copy,Purge Restore

DiskXtender for NAS• Archive data from Celerra and NetApp

• Direct migration to Centera and other storage

• DiskXtender for NAS application hosted on Windows, Linux, or Solaris management server

• VisualSRM integration

• Support for EMC AutoStart or Microsoft Cluster Server for high availability

• Reporting capabilities– Migration preview report – Orphan File report – Primary Storage report– Secondary Storage report available on destination directories

DiskXtender—NAS and File Archiving• Automated file system archiving from NetApp filers to Centera or other

disk-based systems– CIFS and NFS file migration– Data OnTap v7.1.1 or 7.2.1– Supports Windows and Linux hosts

• Celerra and NetApp filers can co-exist

File Archiving for UNIX and Linux Systems• Multi-target migration

• Simple user interface for configuration and administration

• Runs on the file server– Red Hat Linux– SUSE Linux– AIX– Solaris– HP-UX

• Support for EMC NetWorker and Symantec NetBackup environments

Page 44: EMC - Answerbook [2008]

44© Copyright 2008 EMC Corporation. All rights reserved.

Information Protection• TimeFinder—Local copy of information • SRDF—Synchronous and Asynchronous remote

replication

• SRDF/Star—Multi-site protection

• Consistency groups – maintain data consistency during replication

• AutoSwap—Transparently moves workloads between storage subsystems

• EMC Geographically Dispersed Disaster Restart (GDDR)—Disaster restart automation of host, application and storage subsystems

Mainframe Productivity • Catalog Solution—Ensure mainframe catalogs

are in tact

• Performance Essential—Reduce I/O bottlenecks and increase performance

• TeraSAM—Transparently segment large VSAM datasets for parallel processing and better performance

• VSAM Assist—Quickly and easily backup and reorganize VSAM datasets

• VSAM Quick Index—Build VSAM indexes fast and reliably

Migration • InfoMover—Share information between

mainframe and open system

• SRDF/DM - Array-based Information Migration

Mainframe Solutions

EMC Compatible Family of Software for IBM Environments

• EMC Compatible Flash—IBM Flash Copy compatibility

• EMC Compatible Peer—Provides peer-to-peer remote copy (PPRC) compatibility at the levels required by Geographically Dispersed Parallel Sysplex (GDPS)

• EMC Compatible Extended—Defines the existing XRC compatibility

• Parallel Access Volumes Dynamic and Static (PAV) Multiple Allegiance (MA)

• I/O priority queuing

• IBM 2105/2107 compatibility

EMC Mainframe Services• Leverage EMC experience to ensure reliable and

fast project completions

EMC Select • Fujitsu CentricStore—Enterprise virtual tape

solution

• Distance extension for EMC SRDF family— ADVA Optical, Ciena, McData, and Nortel products

Peer-to-PeerCommunication

Source

“Near Site”

“FAR” Site

SRDF/SSRDF/A

TimeFinder familyAutoSwap

Consistency GroupsR1

R2

R2

GEOGRAPHICALLY DISPERSED DISASTER RESTART (GDDR)

Storage Management • z/OS Storage manager—Host based centralized

storage management

• Symmetrix Management Console – Array-based storage management

Backup and Archiving• EMC Centera—Archive information to disk

• Centera HSM Migrator—Use HSM to migrate information to Centera

• EMC Disk Library for mainframe—Backup information to disk instead of tape (available via EMC Select)

Database Solutions • Rocket Backup and Recovery for DB2—

Perform non-disruptive DB2 system backup using EMC TimeFinder (available via EMC Select)

Page 45: EMC - Answerbook [2008]

45© Copyright 2008 EMC Corporation. All rights reserved.

Celerra—The Industry-Leading IP Storage Platform

Celerra/Microsoft Compatibility• Native Microsoft management for common operations• Client integration with Celerra SnapSure• DFS support• Active Directory integration and GPO support• Access-Based Enumeration (ABE)

#1 in NAS (IDC 1Q 2007) No-compromise availability

• Integrated advanced clustering, managed as a single device

Advanced functionality at no extra cost• Most comprehensive suite of built-in features

Price/performance leadership• Up to 46 percent better price/performance

Up to 30X file system performance• Patented Multi-path File System combines iSCSI/FC with file

serving to deliver accelerated performance for clients

Advanced ILM for IP Networks• File server consolidation, file virtualization, file archiving,

network management, policy-based management

Celerra Family

SERVICE LEVEL

CO

ST

• Broadest range of gateway and integrated products• Leverages Symmetrix and CLARiiON• World-class solutions, services, and support

NS40 NS80

CLARiiONSymmetrix

NS80G

NS40G

Celerra NSX

Symmetrix

CLARiiON

NS20

EconomicalLow attachment cost

Low management cost

Leverages existing skill sets

CompatibleClients

Applications

Networks

FunctionalCentralized security, management, and backup

Reconfigure on the fly

Page 46: EMC - Answerbook [2008]

46© Copyright 2008 EMC Corporation. All rights reserved.

NAS Platforms

SIMPLE WEB-BASED MANAGEMENT

NS20/NS40 NS80 NS40G NS80G Celerra NSXHigh availability Advanced clustering High availability Advanced clustering Advanced clustering

1 or 2 X-Blades 2, 3 or 4 X-Blades 1 or 2 X-Blades 2, 3 or 4 X-Blades 4–8 X-Blades

Integrated NAS/FC Option NAS, iSCSI, FC Option NAS, iSCSI, FC NAS, iSCSI, FC NAS, iSCSI, FC

CLARiiON CLARiiON CLARiiON, Symmetrix CLARiiON, Symmetrix CLARiiON, Symmetrix

DART DART DART DART DART

NS20• 1 or 2 Blades• 32 TB maximum usable IP storage

capacity• 4 or 8 Gigabit Ethernet network

ports (Copper)• 8 Fibre Channel ports• Integrated CLARiiON

NS40• 1 or 2 X-Blades• 40 TB maximum usable IP storage

capacity• 8 Gigabit Ethernet network ports (8

Copper or 4 Copper, 4 Optical)• 4 Fibre Channel ports• Integrated CLARiiON

NS80• 2, 3, or 4 X-Blades• 96 TB maximum usable

IP storage capacity• 32 Gigabit Ethernet

network ports (24 Copper, 8 Optical)

• Additional 1 x 10 Gigabit Ethernet port (optical) per X-Blade 65

• 4 Fibre Channel ports (2-way only)

• Integrated CLARiiON

NS40G• 1 or 2 X-Blades• 48 TB maximum usable

IP storage capacity• 8 Gigabit Ethernet

network ports (8 Copper or 4 Copper, 4 Optical)

• CLARiiON or Symmetrix storage

NS80G• 2, 3, or 4 X-Blades• 96 TB maximum usable

IP storage capacity• Additional 1 x 10 Gigabit

Ethernet port (optical) per X-Blade 65

• 32 Gigabit Ethernet network ports (24 Copper, 8 Optical)

• CLARiiON or Symmetrix storage

Celerra NSX• 4–8 X-Blades (X-Blade

60 or 65)• 224 TB maximum

usable IP storage capacity

• 64 Gigabit Ethernet ports (48 Copper, 16 Optical)

• Additional 1 x 10 Gigabit Ethernet port (optical) per X-Blade 65

• CLARiiON or Symmetrix storage

Page 47: EMC - Answerbook [2008]

47© Copyright 2008 EMC Corporation. All rights reserved.

Celerra Software

DART Capabilities• Celerra SnapSure

– Full function read-only/read-write snap – Snap and restore iSCSI LUNs, individual files and complete file systems

Snapshots are copies of changed data made using a minimal amount of storage capacity for each point-in-time image.

• Automated Volume Management – Simplifies and automates file system creation based on workload profile

– High performance, bulk storage, backup to disk, and archive– Automatically selects appropriate drive type, RAID level, striping, and

physical assignments

AVM simplifies configuration of the array, file server, and file system for different workloads

• Celerra FileMover – Transparent to client – Integrated with leading policy engines

Rainfinity File Management Appliance, DiskXtender for NAS, Infoscape, Enigma, SmartMove, Arkivio, AutoStor, and others.

File-migration API: Enables ILM via transparent, automated, policy-based archiving.

• Virtual Provisioning – Thin provisioning with an additional capability to automatically extend file

systems

Thin Provisioning allows user to physically allocate just the storage that is needed within a defined virtual file system or iSCSILUN

Optional Capabilities• File System Performance—Celerra MPFS Multi-path

File System – Unique functionality, combining iSCSI/FC protocol and Celerra– Delivers up to 30X file system performance, without re-coding

applications

• WORM Capabilities—Celerra File Level Retention – Protects files and directories from deletion, alteration, renaming, or

overwriting during designated retention period

• File Mobility and Archiving—Celerra plus Infoscape, Rainfinity, DiskXtender

– Automates consistent policies across file systems– Enables compliance readiness, reducing time for eDiscovery– Complete visibility to information spread across file systems– Automated archiving to Centera– Automated archiving to heterogeneous tiered storage (disk, tape, or

optical)

• File Virtualization—Celerra plus Rainfinity – File system virtualization and heterogeneous Global Namespace

management– Transparent and non-disruptive file migration

• Network Management—Celerra plus Smarts – Simplifies IP network management by providing real-time root-cause

analysis, shortening time to resolution

• Storage-Platform Technologies—Celerra plus CLARiiON, Symmetrix, and Centera

– Extends best-of-breed platform functionality– Leverages investment in infrastructure, people, and processes

• IP Replication—Celerra Replicator – Point-in-time asynchronous file system and iSCSI LUN replication – Directly specify replication service levels – RPO and QoS– Multi-site disaster recovery

Page 48: EMC - Answerbook [2008]

48© Copyright 2008 EMC Corporation. All rights reserved.

Celerra—Ease of Use, iSCSI, and Rainfinity

Celerra Manager Basic Edition• Wizards

– Hardware and Network configuration– Shares, user, group, and tree quotas– Automated Volume Management (AVM)– Virtual Provisioning– iSCSI Targets and LUNs

• Basic Monitoring:– “At-a-glance” status– Hardware and file system usage– Virtual Provisioning

• Replication management– Celerra SnapSure– Celerra Replicator

Celerra Manager Advanced Edition• Multiple NS Series and Celerra NSX support

• Advanced monitoring capability

• Manual volume management

• Virtual Provisioning Monitoring

Celerra Startup Assistant• Makes software initialization fast and simple

• 15 minutes and 10 screens to take the NS20 or NS40 from power-up to sharing files.

EMC Rainfinity File Management Appliance• Easy to use, dedicated file archiving appliance

• Automated policy management to identify static files

• Automated movement of inactive data to lower tiers

• Upgradeable to full Rainfinity Global File Virtualization

RAINFINITY GLOBAL FILE VIRTUALIZATION

FS1 FS2 FS3 FS4

Rainfinity Global File

Virtualization

Optimizes NAS Utilization• Identifies and rebalances poor utilization• Minimizes system and network bottlenecks

Accelerates NAS Consolidation• Provides nondisruptive read-write access during

migration • Supports NAS devices and general-purpose file

servers

Simplifies NAS Management• Single interface for monitoring and data movement• Transparent to clients and applications• Leverages Global Namespace (DFS and

Automounter)• Synchronous/asynchronous IP replication

CELERRA ISCSI SUPPORT BLOCK AND FILE WORKLOADS

Supported Platforms• All Celerra Systems• Microsoft Logo-Certified• iSNS Naming Service• CHAP authentication

Simple Management• Web-based GUI• Common toolset for NAS and IP

SAN

IP Network Availability • Blade failover• Port/path failover

Celerra Manager for iSCSI and NAS

NS

NASfile systemsiSCSI LUNs

\\NS\FS1

CIFS

Server

F:

iSCSI

NIC

FS4FS3FS2FS1

IP

IP

Page 49: EMC - Answerbook [2008]

49© Copyright 2008 EMC Corporation. All rights reserved.

Connectrix Family and ControlCenter SAN Manager

Experience• EMC has nearly a decade of experience and industry-leading

expertise designing, implementing, and managing the world’s most critical SAN infrastructures

Interoperability• EMC leads the industry in interoperability and multi-vendor

support. EMC E-Lab delivers the highest level of interoperability assurance, with no disclaimers, no excuses

Choice• EMC provides a complete range of SAN capabilities—from

directors, switches, and HBAs to the software, best practices, and tools to help you deploy and manage it all

SAN Manager Console

ZoneM

anagement

Autopathing Volum

eA

ccessC

ontrol

Switch Switch

ControlCenter SAN Manager• Common interface for heterogeneous SANs

– LUN Masking and Zoning– Active management can be manual or automated

• View SAN topology, health, and performance– Correlate and display relationships within SAN infrastructure– Alerts users when SAN performance rises above or falls below

desired levels

SERVICE LEVEL

CO

ST

Deliver the Widest Range Service Levels

MDS-9124DS-220B DS-5000B

DS-4900B

MDS-9513

ED-48000B

MDS-9509-V2

MDS-9506-V2

ED-140M

MDS-9134

MDS-9222i

MP-7500BAP-7600B

ED-DCX-B

Page 50: EMC - Answerbook [2008]

50© Copyright 2008 EMC Corporation. All rights reserved.

SAN Platforms

Connectrix Directors• “Redundant everything” provides optimal serviceability and highest availability• Data center deployment• Maximum scalability, large fabrics• Non-disruptive code activation• Multi-protocol, SAN Extension, SAN Routing

Connectrix Switches/SAN Routers• Most models include redundant fans and power supplies• High availability through redundant deployment• Departmental and data center deployment• Small to medium fabrics• Most models include nondisruptive code activation• Multi-protocol, SAN Extension, SAN Routing

Model Max. Ports Max. Speed Protocols App Support Management Options Optional Features

ED-DCX-B 384//768 8Gb/10Gb FCP,FICON, FCIP, iSCSI-ready

ControlCenterB Fabric ManagerWeb Tools

ICL KitNote: DCX includes ISL Trunking, Fabric Watch, Extended Fabrics and Advanced Performance Monitoring

ED-48000B 384 4 Gb/10Gb FCP,FICON, FCIP, iSCSI Invista, RecoverPointISL TrunkingFabric WatchAdvanced Performance MonitorExtended FabricFICON Management ServerSAN ExtensionFibre Channel Routing

DS-4900B 64 4 Gb FCP

DS-5000B 32 4 Gb FCP, FICON

DS-220B 16 4 Gb FCP

AP-7600B 16 4 Gb FCP Invista, RecoverPoint

MP-7500B 18 4 Gb FCP, FCIP

MDS-9513 528 4 Gb/10Gb FCP, iSCSI, FCIP, FICON Invista, RecoverPoint

ControlCenterMDS Fabric Manager

Enterprise PackageFabric Manager ServerMainframe PackageSAN ExtensionStorage media Encryption

MDS-9509-V2 336 4 Gb/10 Gb FCP, iSCSI, FCIP, FICON Invista, RecoverPoint

MDS-9506-V2 192 4 Gb/10 Gb FCP, iSCSI, FCIP, FICON Invista, RecoverPoint

MDS-9134 34 4Gb/10Gb FCP

MDS-9124 24 4 Gb FCP

MDS-9216i/AMDS-9222i 70 4 Gb/10Gb FCP, FCIP, FICON, iSCSI Invista, RecoverPoint

ED-140M 140 2/4/10 Gb FCP, FICON ControlCenterConnectrix Manager

SANtegrity SuiteOpen TrunkingPerformance MonitoringEvent ManagementFICON Management Server

Page 51: EMC - Answerbook [2008]

51© Copyright 2008 EMC Corporation. All rights reserved.

CAS Platforms—EMC Centera

HOW EMC CENTERA WORKS

Database stores Content Addressfor future reference

EMC Centera performs Content

Address calculation and sends address back to application

Application server sends object to EMC Centera over IP network

Object is created and sent to application server

CONTENT ADDRESSING 100010 Digital fingerprint

Globally unique Location-independent

Content Address

algorithm101111

CACA LAN

EMC Centera Content Addressed Storage (CAS)• Purpose-built archive platform for long-term retention of fixed content

EMC Centera Governance Edition • Add-on software module

• Optimized to manage the retention and disposition of content stored by applications in regulated industries

• Retention enforcement and litigation hold

• Data-deletion enhancement—shredding

• Disable remote administration (optional)

EMC Centera Compliance Edition Plus• Add-on software module

• Designed to meet the retention policies of the strictest of regulation requirements, specifically SEC 17a-4

• Used internally by the SEC for e-mail archiving

EMC Centera Universal Access• Archive virtually any data type from any application

• Provides a gateway for native support for major industry-standard protocols—NFS, IFS, CIFS, FTP, and HTTP

• Supports custom metadata and retention classes

#1 in Content Addressed Storage (Gartner Group Q4 2007)

260+ EMC Centera ISV Integrated Partner Solutions• Backup/archiving/workflow • Call center • Document/check imaging• Enterprise Content Management (ECM) • E-mail/instant message

• Legal discovery/compliance • Life sciences • Mainframe • Media/entertainment • Medical imaging • Oil and gas

The World’s First Content-Addressed Storage (CAS) System

SERVICE LEVEL

CO

ST

EMC Centera Compliance Edition Plus

Strictest Regulation

• Disabled remote management

• SEC 17a-4

EMC Centera Governance

EditionMedia-level ComplianceEMC Centera

Intelligent Archive• Highly scalable• Self-healing• Content integrity• Content authenticity

• Guaranteed record-retention period

• Content shredding

Page 52: EMC - Answerbook [2008]

52© Copyright 2008 EMC Corporation. All rights reserved.

EMC Centera—Archive

*Not available for 4 clusters

EMC Centera Archive Replicator• Asynchronous replication provides continuous data protection and

availability • 1:1, star and chain supported topologies enable flexible disaster

recovery planning and readiness

EMC Centera Seek • Archive-wide search capabilities through complete indexing of EMC

Centera-based XML metadata and a powerful query API• Holistic and fast content searches by authorized Administrators of the

entire archive or of selected virtual pools; includes wild cards

EMC Centera Chargeback Reporter • Customize capacity—usage reporting • Reports on bytes written and space consumed

EMC Centera Mainframe HSM Migrator • Enables EMC Centera to transparently “plug into” IBM mainframe

(z/OS) Hierarchical Storage Management environments• Redirects to EMC Centera based on HSM-defined policies• Supports VSAM environments

EMC Rainfinity File Management Appliance• Automated file management to transparently move and place files

across NAS tiers directly to Centera • Enhance the effectiveness of transparent file archiving to improve

access and reduce overall storage requirements

Why EMC Centera • Assured authenticity and online access

– Speed of disk, with the authenticity of optical, at the price of tape

• Single-instance storage– Only one copy of information, no matter how many times it is requested to be stored

• Self-configuring, self-healing, self-managing– Administrators can manage up to 50 times larger quantity of content

• A future-proof investment– Eliminates technology obsolescence

• Simple scalability– Seamlessly add capacity without disruption

• Lowest total cost of ownership– More cost-effective than tape, optical, and traditional disk solutions

EMC Centera RAIN Architecture• Redundant Array of Independent Nodes (RAIN)

– Up to 32 identical nodes in a single 19” rack – 5.4 to 57.6 TB of usable capacity using Content Protection—Mirrored (CPM)– 18.4 to 97.9 TB of usable capacity using Content Protection—Parity (CPP)*– Each node contains processing power—3TB of raw storage capacity– Interconnects with all other nodes in the cluster

• Designed for high availability– Redundant Array of Independent Nodes (RAIN)– Each node is redundant – No single point of failure

• High scalability– Massive parallel processing– EMC Centera API supports Windows, UNIX, and mainframe (z/OS V1.2 or greater) A node can simultaneously provide network

connectivity for API access/replication and be used to store and protect information. Or it can be designated solely for either access or storage tasks.Up to 32 nodes per cabinet

NodesNodes

NodesNodesNodesNodesNodes

Nodes

Ethernet switch

Ethernet switch

Page 53: EMC - Answerbook [2008]

53© Copyright 2008 EMC Corporation. All rights reserved.

EMC Select—Third-Party Products

Completing End-to-End ILM Solutions• What is it?

– Portfolio of third-party products to complement EMC technology—“Solution completers”– Available directly from EMC– Extends EMC’s end-to-end storage offering– Products are “E-Lab Tested” and qualified for EMC environments– Vendors deliver service and support– EMC has Customer Support Agreements (CSAs) for joint escalation and efficient problem

resolution

• Why?– Customers asked EMC to be a single source for all components of storage solutions—“One-

stop shopping”– EMC has traditionally been asked to recommend and provide expertise on third-party products

—“What’s supported?”– An Information Infrastructure strategy requires vendors to provide complete solutions through

partnerships with industry leaders– Third-party product fulfillment eases the design, evaluation, and procurement stages during

technology acquisition

EMC Select Offerings

Products VendorsTape libraries • Quantum

HBAs • Emulex • QLogic

Distance extension/WAN Optimization

• Ciena• Brocade• F5 Networks• NetEx• SilverPeak

Fibre Channel switches

• QLogic

Security • Courion• Varonis

Mainframe virtual tape and software

• Bus-Tech• Diligent Technologies• Fujitsu-Siemens Computers• Rocket Software

Software • Acuo Technologies• CaminoSoft• eMag Solutions• IBRIX• Gorilla• Kroll Ontrack• Maji/Evergreen• Northern• NTP Software• Signiant• StoredIQ

Peripherals • American Power Conversion• Dell• Scalent Systmes

“EMC recognizes that customers want to remove as much complexity and risk as they can when deploying networked storage. Purchasing all of the components from a single source and knowing that they’ve been pre-tested and will work out of the box is reassuring and will save time and headaches.”

— Greg Schultz, Senior Analyst, Evaluator Group

More than 6,500 customers have used EMC Select for convenient access to third-party products

Page 54: EMC - Answerbook [2008]

54© Copyright 2008 EMC Corporation. All rights reserved.

Documentum—Unified Content Management and EmailXtender

ClientsWeb Portal

Application

Content ServerLibrary

ServicesSecurity Services

Workflow Services

Lifecycle Services

XMLServices

RepositoryFile Store

Attribute Tables

Full-text Indexes

Message flow from the time a message is sent or received to the time it is stored in the archive on the EmailXtender server

Capture and de-duplicate

Compress and archive

Full-text index

Organize and Classify

Message Servers

EmailXtenderServer

EmailXtender

Lower TCO with a Unified Content Management Infrastructure

• By standardizing on a content management platform and incorporating it into the information infrastructure, organizations can more easily and cost-efficiently provide a broad range of departmental applications.

Value• Lower cost of deployment and administration of multiple applications

• Minimized security and compliance risks

• Improved and simplified content management

Product Features• Unified platform upon which to build integrated content management

applications

• Centralized administration A simple way to configure ECM environments and dramatically reduce the time it takes to develop and deploy new applications

• Tools to develop or customize their own client interface

• A quick and easy way to build custom integrations between desktop applications and content management systems

• Exposure of content management functionality via Web Services, to be incorporated within a SOA-based ITinfrastructure

EmailXtender• Pro-actively manage growth of e-mail message environment—while

preserving e-mail records for long term retention

• Eliminate need for .PST files and improve accessibility of e-mail content through full-text indexing and search filters

• Reduces cost and risk of legal discovery

• Automates retention policies to meet regulatory obligations or corporate requirements

Product Features• Single, centrally managed and de-duplicated archive

• Full-text indexing to expedite searching

• Shortcut process reduces Tier 1 storage requirements

• Seamless user access, whether online or offline

• Complete archiving solution with EmailXtender, DiskXtender, and EMC Centera

Page 55: EMC - Answerbook [2008]

55© Copyright 2008 EMC Corporation. All rights reserved.

Documentum—Transactional Content Management

Transactional Content Management enables you to capture, manage, deliver, and archive the documents that drive business operations such as invoice processing, claims handling, loan processing, applications processing, and new account enrollments. This solution helps you meet compliance requirements, gain a competitive advantage, and make sound business decisions in a timely manner.

Transactional content management (TCM) is a framework and a set of solutions that enable the rapid deployment of business processes. It unifies content, processes, and compliance through the integration of enterprise content management (ECM) and business process management (BPM).

Product Features• Capture/Input

– Captiva InputAccel—provides enterprise capture, distributed capture and intelligent document recognition

• Process Automation– Process Suite—full suite of process automation capabilities including

analysis, run-time, monitoring and optimization

• Deliver/Access– TaskSpace—fully configurable user interface for high performance task

processing

• Unified Content Platform– Documentum Platform—fully unified platform for archive/retention,

information protection and storage optimization

• Commercial/SMB Application– ApplicationXtender—integrates document imaging, report management,

workflow, and document management services for the commercial market

Business Applications

ECM BPMTCM

SOA

ARCHIVE REPOSITORYRECORDS AND RETENTION MANAGEMENT

INFORMATION PROTECTION AND SECURITYINTEGRATIONS WITH LOB APPLICATIONS

OPTIMIZED STORAGE

ProcessInput

Scannersand Faxes

ApplicationOutput

Paper andeForms

Deliver

Data andDocuments

BusinessApplications

Portal

AnalyzeDeploy

ExecuteMonitor

Optimize

TCM

Value• Efficiency—streamline paper-based, manual processes

• Customer/Market Responsiveness—have immediate access to holistic set of information

• Compliance—ensure content retention and archiving

Page 56: EMC - Answerbook [2008]

56© Copyright 2008 EMC Corporation. All rights reserved.

Documentum—Compliance and Archiving

Regulatory ComplianceApplies to all organizations. They have to do it and they are checked up on.

Information Protection and SecurityApplies to all —security of private, proprietary, and sensitive information is critical.

Discovery and Litigation PreparednessMitigate risk and expense through proactive and voluntary measures.

InputTypes

INTEGRATED CONTENT ARCHIVING SOFTWARE PLATFORM

Ingestion Processing

Common Services

ManagedNetworkStorage

Compliance—By ensuring the integrity, security and accessibility of information to meet regulatory and good corporate governance policies, companies can mitigate organizational risk.

Product Features• Regulatory Compliance

– Compliance Manager—Automated sharing and management of controlled content– Submissions Manager—Create, manage, assemble, track, and deliver controlled

content submissions – Records Manager—Automated control of the entire lifecycle of corporate records– Retention Policy Services—Automates the retention and disposition of content

subject to compliance

• Information Protection and Security– Information Rights Management—File-level security for controlling sensitive files

outside the firewall– Trusted Content Services—Advanced security services for protection of sensitive

content – Content Server—Unified platform to manage, archive and secure information

• Discovery and Litigation Preparedness– Enterprise Content Integration—Federated search across internal and external

repositories– Retention Policy Services—Automates the retention and disposition of content

subject to compliance – EmailXtender—Reduces cost and risk of email discovery– Records Manager—Automated control of the entire lifecycle of corporate records

Archiving—Cost effectively preserve fixed content to address long term compliance requirements, meet SLA targets, and improve content reuse with purpose built and integrated content archiving solutions.

Purpose-Built Solutions Portfolio• EmailXtender—improves the operational efficiency of messaging

environments

• DiskXtender—policy-based, file system solution for migrating inactive data off higher-cost storage to lower-cost disk, tape, or optical devices

• DatabaseXtender—simplifies management of Oracle production databases

Archive Services Portfolio• Brings together various archive assets—regardless of content format—

into a single, unified software platform

• Enhances access with a unified approach to locating any piece of archived content based on informational relevance rather than its silo, format, or system of origin

• Applies consistent implementation of archiving policies and content security across the organization

• Includes productized solutions for SAP, Reports, Imaging, and Microsoft SharePoint

Page 57: EMC - Answerbook [2008]

57© Copyright 2008 EMC Corporation. All rights reserved.

Documentum—Knowledge Worker and Interactive

Interactive Content Management• Improve enterprise communication processes to simplify creation,

management and delivery of rich media and Web content

Product Features• Media Repository and Archive

– DAM—centralized source for management of all rich media– CTS—automates content transformation and attribution process making content

easier to preview and manage

• Creative Process Automation– BPM—Defines, executes, monitors and optimizes creative business processes – AIS—provides standards-based integration with creative design and authoring

tools.

• Multi-channel Publishing– WP—empowers both business and IT users to design, create, and manage global

Web sites and portals – SDS—distribute content to Web farms and servers

INTERACTIVE CONTENT MANAGEMENT

Multi-Channel Publishing

Effective Communications

• Format transformations

• Streaming media• Replication• Personalization• Secure delivery—

encryption, IRM, BRM• Smart cache• High availability

Media Repository and Archive

Media Intelligence• Media library• Audio library• Video library• Native XML and

metadata management

Process Automation

Creative Efficiency• Process design• Creative

production workflow

• Collaboration and program management

• Authorizing tools and integrations

Knowledge Worker Solution• By providing a better way for knowledge workers to interact with

information, people and business processes, organizations can improve:

• Accessibility—Access to critical information across all relevant sources

• Productivity—Improve collaboration among distributed teams

• Efficiency—Increase reuse of information through archival and governance

Product Features• Discover

– Enterprise Content Integration—Federated search across internal and external repositories

– Content Integration Services—Automated information classification

• Process– eRoom/Collaboration—Secure, team-based projects and processes– Client for Outlook—Collaborative content management directly within Outlook– Enterprise Document Management—Manage documents throughout their lifecycle

• Leverage– Information Rights Management—File-level security for controlling sensitive files

outside the firewall– Content Server— unified platform to manage, archive and reuse project information

Leverage

Discover

Process

Search: Legal

Sales

Services ExternalCustomer

ProposalArchive

ProjectArchive

CustomerData

ProposalResponseWorkplace

Page 58: EMC - Answerbook [2008]

58© Copyright 2008 EMC Corporation. All rights reserved.

Smarts and ControlCenter Solutions

Category Description Primary Applications

Storage Resource Management

Smarts Storage Insight for AvailabilityIP Availability for NAS

Automate root-cause analysis of availability problems across the Fibre Channel SAN and IP File Servers

ControlCenterStorageScopePerformance Manager,SAN ManagerSAN AdvisorAutomated Resource ManagerIT Process Centre

Understand the performance and usage of the storage infrastructure. Develop processes for planning changes. Automate provisioning of storage resources. Predict change impact.

Network Resource Management

Smarts IP AM/PM ManagerATM/Frame ManagerMPLS ManagerVoIP ManagerIPv6 Availability Manager

Automate real-time root-cause and impact analysis of network faults for IP, ATM/Frame, MPLS, VoIP, Optical, Multicast and Network Protocols

Server Resource Management

Smarts Application Discovery Manager,Enhanced Server Manager

Automatically collect infrastructure details – so IT can quickly and accurately analyze the VMware server infrastructure and applications that run on them. Simplify ongoing management of virtualized environments by extending Smarts automation to VMware ESX servers and Virtual Machines.

Application Resource Management

Smarts Application Discovery ManagerApplication Services ManagerApplication Connectivity MonitorIT Compliance Analyzer

Discover applications, distributed elements, application to network connections and their relationships. Support ITIL and CMDB efforts via discovery, automation, population of the CMDB. Manage IT policies against discovered application data.

Smarts and ControlCenter solutions help you to discover, analyze, automate, visualize, and address compliance for your IT information infrastructure.

Managing It Service Delivery: EMC Strategy• Ensure availability of critical business services

• Shift burden of managing complexity from user to software

• Return infrastructure and service clarity to IT operations

• Enable effortless resource management across domains

• Leverage existing investments in domain specific tools

Discovery

Service Management

Compliance and Change Management

Problem Management

Dependency MappingModel-Based Management

Root Cause Analytics Policy and Conformance

Service Desk Integration Service Automation

Virtualization

Page 59: EMC - Answerbook [2008]

59© Copyright 2008 EMC Corporation. All rights reserved.

ControlCenter Family

ControlCenter SRM Monitoring and Reporting• Monitor and report on storage resources across a tiered, multi-vendor

environment

• Supports major operating systems (including VMware ESX), Symmetrix, CLARiiON, Celerra, Centera, and non-EMC systems

• Replaces manual, error-prone, time-consuming data gathering, performance analysis, capacity trending, and reporting for the IT storage infrastructure

• Package includes ControlCenter: – StorageScope—reports on multi-vendor storage infrastructure– StorageScope File Level Reporter—controls file-related storage activity by file

type; reclaims storage– Performance Manager—collects, graphs, analyzes, archives Symmetrix,

CLARiiON, SAN, host performance data

ControlCenter SRM Planning and Provisioning• Plan and provision SANs across a tiered, multi-vendor environment

• Supports major operating systems (including VMware ESX), Symmetrix, CLARiiON, HP, and HDS systems

• Provides more active, consistent management of the SAN environment, so Administrators can plan effectively for change and ensure high availability, improving service to the lines of business

• Package includes ControlCenter: – SAN Manager—central point of access and control for multi-vendor servers,

storage networks, storage arrays– SAN Advisor—online application for design, modeling, and validation of

networked environments– Automated Resource Manager—manage host storage resources and automate

storage provisioning from one console

How It Works• Automates end-to-end

discovery and mapping of virtual and physical environments

• Monitors storage-infrastructure health, usage, and performance

• Reclaims/reallocates storage with historical reports and timelines

• Isolates and resolves performance problems quickly and easily

How It Works• Automates the provisioning

of storage resources of virtual and physical environments

• Accelerates SAN planning, design and validation

• Builds an accurate topology of your multi-vendor SAN environment

• Offers centralized management of complex, multi-vendor SANs

Page 60: EMC - Answerbook [2008]

60© Copyright 2008 EMC Corporation. All rights reserved.

Smarts for Storage

Smarts Storage Insight for Availability (SIA)—Improve Availability of SAN

• Diagnose root cause problems on SAN-attached devices and the impact on associated elements

• For Symmetrix/CLARiiON/NetApp/Hitachi, identify status of entire array, a specific disk, front-end director, or service processor

• For Fibre Switches, identify status of the switch unit, switch ports and links

• For host computers, identify status of the HBA card or port links

• Automatically diagnose impact of related root cause problems on host devices, file systems, PowerPath paths, Celerra Data Movers and Client File Shares

Smarts IP Availability Manager extension for NAS—Improve Availability of NAS

• Automate root cause and impact analysis across IP networks, including NAS elements (like Network Appliance devices), pinpointing in real time the service-affecting problems that impact NAS elements

• Dramatically reduce downtime and mean time to repair for problems related to IP network connectivity including NAS

• Reduce operations costs by minimizing dependency on skilled IT resources to diagnose IP network problems

• Correlate events across IP network and NAS elements providing NOC and NAS administrators with shared visibility into the root cause of NAS connectivity problems or how IP network outages impact NAS elements

How It Works• Smarts technology provides automated fault

management for storage infrastructure• Eliminate the time, cost, and complexity of

writing rules• Eliminate the “Mean Time to Isolate” problems• Automates root-cause and impact analysis for

tiered storage infrastructure • Automatically correlate problems across Fibre

Channel SAN and IP infrastructure through Celerra gateway

• Correlate topology and events• Update automatically to adapt to infrastructure

changes

STORAGE DOMAIN

NETWORK DOMAIN

EventEvent

Event

Impact

Problem

EventIP

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61© Copyright 2008 EMC Corporation. All rights reserved.

Smarts for Applications

Application Discovery Manager (ADM)—Accelerate data center audits and manage change

• Automated, ongoing, agentless discovery

• Dependency mapping

• Hybrid discovery approach (passive and active)

• Detailed visibility of changes, configurations and dependencies

• Can direct output to external CMDBs via connectors, e.g. BMC Atrium

IT Compliance Analyzer – Application Edition—Ensure IT adherence to internal governance and regulatory requirements

• Policy-based Application Validation for IT Compliance

• Analyzes compliance impact of changes, configurations, and dependencies in the application environment based on user-defined policies

• Leverages data provided by ADM

• Real-time policy violation alerts

• “What if” capability predicts compliance impact of planned changes

• Preconfigured policy template for PCI DSSAPPLICATIONS AND RELATIONSHIPS VIEW

How It Works• Passive discovery captures

network traffic• Active discovery provides high-

definition configuration details• Discovery analytics

– Server grouping– Fingerprinting– Reporting

SAMPLE APPLICATION VALIDATION RULESCheck that Web Servers in HR and Finance running on Red Hat Linux 3 have Update 6

Check that Oracle 10g database servers in New York and San Jose have shared pool size set to no more than 3500000

Check that all client connections from the call center to the credit card authorization system use a secure protocol

Check that retail web servers and their back-end databases aren’t running on the same host

Check that there are no connections between Apache Web Servers in the DMZ and Application Servers in Accounting

How It Works• ADM performs ongoing

discovery and provides visibility of application environment

• Users define sets of rules that make up IT policies around applications and hosts

• Data supplied from ADM is analyzed against active policies

• Policy violation alerts are sent to appropriate people in real time

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62© Copyright 2008 EMC Corporation. All rights reserved.

Smarts for Networks

VoIP Performance Manager and Reporter—Simplify Management of Next-Gen Networks – VoIP

• Optimize call quality, improve telephony reliability, and reduce mean-time-to-repair

• Simplify the management of multi-vendor and geographically dispersed IP telephony environments with a single management console

• In-depth troubleshooting and deep diagnostic capabilities to assist through all phases of IP telephony roll-outs

• Reduce total cost of ownership by optimizing equipment overhead, bandwidth, and trunk capacity with better monitoring and reporting on system’s service levels and capacity requirements

IPv6 Availability Manager—Simplify Management of Next-Gen Networks – IPv6

• One of the industry’s first IPv6 network management solution

• Unifies management of IPv4, IPv6 and a mixed IPv4 and IPv6 network environment in one single solution

• Automates critical management tasks such as network discovery, modeling, root-cause and impact analysis, and event correlation

• Cross correlates and calculates impact analysis between IPv4 and IPv6 network protocols

• Adapts automatically when network elements are added, removed, changed or moved

COMPREHENSIVE END-TO-END VoIP SERVICE MANAGEMENT

How It Works• Manages, monitors,

diagnoses, and reports on IP telephony and network infrastructure that support VoIP services

• Provides single management view across Avaya, Cisco and Nortel IP PBXs

• Delivers real-time information about phone extensions, calls, voice quality, availability of service, and interconnections to telecommunications providers

MANAGES IPv4, IPv6 AND MIXED IPv4 and IPv6 ENVIRONMENT

How It Works• Auto-discovers IP

network details• Uses Root Cause

Analysis to quickly isolate service affecting issues

• Cross correlates and calculates impact analysis between IPv4 and IPv6 network protocols

L2/L3 Problems and Impacts

IPv6/IPv4 Polling

IPv6 and/or IPv4 L2/L3 Problems and Impacts

IPv4 Polling

EventAggregation

SmartsBIM

SmartsSAM

IPAM IPv6AM/PMSmarts Smarts

AM/PMSmarts

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Take the next stepTo learn more about EMC products and services contact your local EMC representative, authorized value-added systems integrator, or visit www.EMC.com.

About EMC EMC Corporation (NYSE: EMC) is the world’s leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC’s products and services can be found at www.EMC.com.

EMC CorporationHopkintonMassachusetts01748-91031-508-435-1000In North America 1-866-464-7381www.EMC.com

EMC2, EMC, and where information lives are registered trademarks of EMC Corporation. All other trademarks used herein are the property of their respective owners. © Copyright 2008 EMC Corporation. All rights reserved. www.EMC.com