Embraer E2 Aftermarket Services - Moog Inc. · Embraer E2 Aftermarket Services. 2 3 Moog Inc. is a...

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Embraer E2 Aftermarket Services

Transcript of Embraer E2 Aftermarket Services - Moog Inc. · Embraer E2 Aftermarket Services. 2 3 Moog Inc. is a...

Page 1: Embraer E2 Aftermarket Services - Moog Inc. · Embraer E2 Aftermarket Services. 2 3 Moog Inc. is a worldwide designer, manufacturer, and integrator of precision motion control products

Embraer E2Aftermarket Services

Page 2: Embraer E2 Aftermarket Services - Moog Inc. · Embraer E2 Aftermarket Services. 2 3 Moog Inc. is a worldwide designer, manufacturer, and integrator of precision motion control products

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Moog Inc. is a worldwide designer, manufacturer, and integrator of precision motion control products and systems. Over the past 60 years, we have developed a reputation for delivering innovative solutions for the most challenging motion control applications. As a result, we have become a key supplier to the world’s leading aircraft manufacturers and are positioned on virtually every platform in the marketplace – supplying reliable actuation systems that are highly supportable and add significant value for our customers.

A key element of our success has been our customer focus. With Moog, you will find a team of people ready to deliver quality products and support services, all while being flexible and responsive to your needs. Our superior products and services directly reflect the creativity, work ethic and remarkable attention to purpose of our people.

We exhibit our commitment by supporting our products throughout the life cycle of a platform, from idea conception and design of original parts, to aftermarket support and 24/7 service.

With Moog, you will find a wide spectrum of products, services and support from a dedicated and trustworthy organization. Our culture, coupled with our commitment to our customers, process control and product innovation, will continue to drive the success of our company and yours.

Moog Products & Services

Moog is the world’s premier supplier of high performance products and support services for commercial, military and business jet aircraft. We offer a complete range of technologies, an extensive heritage in systems integration, and stand behind our products with an unparalleled global customer support network. Our aftermarket service offering includes:

Comprehensive Support Solutions

We are committed to providing responsive aftermarket services for our wide range of electrical, hydraulic and mechanical aircraft control components. We support virtually every commercial airline in the world and offer creative and flexible solutions to meet your needs. Moog Total Support (MTS) provides customized solutions for our flight control systems and components. By combining asset management, maintenance, technical support and logistics, we provide a tailored support package that unites our OEM expertise with our experience as a world-class MRO provider.

Technical Support and Training

Our team of highly skilled and knowledgeable support staff provides a superior level of support and assistance to our global customers 24 hours a day, seven days a week. From introductory training to technical support, we are here to assist your team.

Modifications and Upgrades

Throughout the life of the platform, we continually work to identify ways to enhance the reliability of our products and extend their time on wing. As the original equipment manufacturer, we can offer the latest enhancements whenever a product is returned for service.

Spares and Rotables

We maintain stock and inventory levels at strategic locations around the world to quickly address your maintenance needs. Factory new and LRU exchanges are available to support short lead times.

Repairs and Overhauls

Our repair and overhaul facilities are stocked and staffed to satisfy your turnaround time requirements. We maintain a superior level of support for all of our customers around the world, with maintenance certificates from FAA, EASA, CAAC, CAAS and many others.

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Embraer E2 Primary Flight Controls

E190/E195 E175

Primary Flight Control System Qty Per S/S Moog P/N Moog P/N

G Outboard Multifunction Spoiler 4** CB67240 CB67240

H Rudder Power Control Unit 2 CB66900 CB66900

I Elevator Power Control Unit 4 CB67100 CB67150

J Aileron Power Control Unit 4 CB67000 CB67000

E190/E195 E175

Primary Flight Control System Qty Per S/S Moog P/N Moog P/N

B Speedbrake Control Lever 1 CB63684 CB63684

C Flight Control Computer 3 CB67500 CB67500

D Ground Spoiler Control Module 2 CB67350 CB67350

E Inboard Multifunction Spoiler 4* CB67200 CB67200

F Ground Spoiler 4 CB67380 CB67300*On the E175 there are 2 Inboard Multifunction Spoilers

** On the E175 there are 6 Outboard Multifunction Spoilers

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Global Customer Support

AOG Hotline+1 716 687 [email protected]

Spares Ordering | Repair and Overhaul Administration

[email protected]

Product Support | Technical Documentation and Inquiries

[email protected]

For clarification regarding Repair Station Capability, please contact the Customer Service Center or visit www.moog.com

Centralized 24 Hour Customer Service Center: +1 716 687 7900

East Aurora Customer Support Center

Moog Aircraft Group East Aurora OperationsPlant 24East Aurora, New York 14052USATel: +1 716 687 7900

Cage Code: 94697

SITA: NYCMOXD

FAA: ND1R344KEASA: 145.4685CAAC: F00100327

For spares ordering/repair and overhaul administration, product support/technical inquiries, please use the corresponding

contact information listed below.

Global Sales and Marketing Support

Our regional business development managers are focused on working with you to understand the specific needs of your

organization. Our managers work closely with our customer support team to convey your needs and develop tailored support

programs to best address your objectives.

Sales Manager, Americas Tim LeachTel: +1 716 864 [email protected]

Technical Sales Manager, Global Jarred LeydeckerTel: +1 716 430 [email protected]

Account Manager, Europe Judith BindertTel: +49 171 261 [email protected]

Sales Manager, China Bruce ZhangTel: +86 135 0126 [email protected]

Technical Sales Manager, Europe Dave ButcherTel: +44 7776 [email protected]

Technical Sales Manager, Asia Pacific Benjamin LeongTel: +65 9654 [email protected]

Director, Global Aftermarket Sales & Business Development Andrea DavisTel: +1 716 517 [email protected]

General ManagerCommercial Aircraft Mark Brooks Tel: +1 716 361 9704 [email protected]

Technical Sales Manager, Middle East, AfricaV Nagaraja (Raj)Tel: +91 99456 [email protected]

Sales Manager,Northern EuropePhill ParsonsTel: +44 7764 [email protected]

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mAIRCRAFT GROUP

© 2016 Moog Inc. All rights reserved. www.moog.com 500-1128 0916

Moog Repair Stations and Inventory Support

Repair locations:

Wolverhampton

Torrance

Baguio

East Aurora

Forward stocking locations:

London

Dubai

Singapore

Beijing

LAX

Miami