Embracing uncertainty: collaboration as learning

46
Embracing Uncertainty: Collaboration as learning Dave Cormier

description

Keynote for AACUSS conference at UPEI. Great audience feedback... some of it was included in the uploaded powerpoint. Did some work breaking out the cynefin framework.Presentation features rhizomatic stuff focused on a student services audience.

Transcript of Embracing uncertainty: collaboration as learning

Page 1: Embracing uncertainty: collaboration as learning

Embracing Uncertainty: Collaboration as learning

Dave Cormier

Page 2: Embracing uncertainty: collaboration as learning

http://xkcd.com/1021/

Page 3: Embracing uncertainty: collaboration as learning

4 Kinds of Uncertainty

Page 4: Embracing uncertainty: collaboration as learning

http://www.flickr.com/photos/tojosan/176759844

Page 5: Embracing uncertainty: collaboration as learning

Simple Challenges

(Audience response eg.)1.How do I get a study permit? - one page

reply and attach the document2.Where to find work on campus? 3.Students not checking their email4.How many courses am I allowed to take?

Page 6: Embracing uncertainty: collaboration as learning

Bad Good

Email Google docs

Invent new ways of doing things every time

Establish best practices

Collaborate with no one

Collaborate across campus

Page 7: Embracing uncertainty: collaboration as learning

http://www.flickr.com/photos/gautamdogra/6024700408

Page 8: Embracing uncertainty: collaboration as learning

Complicated

(Audience response)1. Email2. Working with parents and

guardians3. Collaborate on university wide

initiatives4. Financials

Page 9: Embracing uncertainty: collaboration as learning

Bad Good

Consultant’s report Project plan

Do what another university did

Follow good research practices

Make it a student project

Collaborate with experts

Page 10: Embracing uncertainty: collaboration as learning
Page 11: Embracing uncertainty: collaboration as learning

Chaotic

(Audience response)1. Disgruntled student/parent 2. Flu outbreak3. Violent crime

Page 12: Embracing uncertainty: collaboration as learning

Bad Good

Wait Act

Ignore the results Follow up with another response

Do this often Use it as a last resort

Page 13: Embracing uncertainty: collaboration as learning
Page 14: Embracing uncertainty: collaboration as learning

Complex

(Audience response)1. Social media and student services2. Special Needs students3. Organizational culture

Page 15: Embracing uncertainty: collaboration as learning

Bad Good

Look for ‘the answer’ Experiment

Try only one thing Iterate

Follow an expert Collaborate with peers.

Page 16: Embracing uncertainty: collaboration as learning
Page 17: Embracing uncertainty: collaboration as learning

3 key trends

Page 18: Embracing uncertainty: collaboration as learning

Massive Open Online Courses

Page 19: Embracing uncertainty: collaboration as learning
Page 20: Embracing uncertainty: collaboration as learning
Page 21: Embracing uncertainty: collaboration as learning
Page 22: Embracing uncertainty: collaboration as learning

Internationalization

Page 23: Embracing uncertainty: collaboration as learning

• Last year in the Atlantic provinces… International students – 9,692 (+1,204)

• Vietnamese Students Earn Online High School Diplomas Through The University of Texas at Austin

• Racial Politics

• EAL (English as an additional language)

Page 24: Embracing uncertainty: collaboration as learning

India

http://en.wikipedia.org/wiki/File:Indian_Railways_Network_Connectivity_Map_with_cities_and_population_density.png

Page 25: Embracing uncertainty: collaboration as learning

Analytics

Page 26: Embracing uncertainty: collaboration as learning
Page 27: Embracing uncertainty: collaboration as learning
Page 28: Embracing uncertainty: collaboration as learning

http://www.slideshare.net/sbs/learning-analytics-dream-nightmare-or-fairydust

Page 29: Embracing uncertainty: collaboration as learning

Albany Technical College: The Student Tracking and Retention Services (STARS) Program is designed to serve high‐risk students by personally connecting them with counselors… The STARS program has increased the retention rate to 87% compared with rates prior to this intervention (68.3%), and STARS has also increased Academic Affairs and Student Affairs collaboration while generating new ideas and ways of helping students. http://net.educause.edu/ir/library/pdf/NGLC003.pdf

Page 30: Embracing uncertainty: collaboration as learning

Ok Dave… so what?

Page 31: Embracing uncertainty: collaboration as learning

Community as curriculum

Page 32: Embracing uncertainty: collaboration as learning

Rhizomatic learning:Learning the things you can’t be told

Page 33: Embracing uncertainty: collaboration as learning

”Successful health services in the 21st century must aim not merely for change, improvement, and response, but for changeability, improvability, and responsiveness.”Coping with complexity: educating for capabilitySarah W Fraser, Trisha Greenhalgh. 2001

Page 34: Embracing uncertainty: collaboration as learning

“When you finally come to grips you can't solve today's problems using present methods, you take the lead to venture to the Complex Domain. As leader, you initiate a search and rally followers to find a new solution that will change the paradigm.”Change Management or Change Leadership?Gary Wong, Cognitive Edge Network 2010

Page 35: Embracing uncertainty: collaboration as learning

2 CommunitiesOne that didn’t work and one that did

Page 36: Embracing uncertainty: collaboration as learning

Emerge project – a support program designed to help people collaborate

Page 37: Embracing uncertainty: collaboration as learning

Prize oriented – “the problem was, after the money was awarded we had the community, we had the place, but they had no reason to communicate.”Lawrie Phipps - interview

Page 38: Embracing uncertainty: collaboration as learning

“the culture rewards individual work”Lawrie Phipps - interview

Page 39: Embracing uncertainty: collaboration as learning

Edtechtalk: Collection of weekly webcasts from educators. For educators.

Page 40: Embracing uncertainty: collaboration as learning

http://www.flickr.com/photos/marcobellucci/3534516458/

So how do we do it well?

Page 41: Embracing uncertainty: collaboration as learning

Make the right kind of decision

Page 42: Embracing uncertainty: collaboration as learning

Be responsible for your own learning

Page 43: Embracing uncertainty: collaboration as learning

Share

Page 44: Embracing uncertainty: collaboration as learning

1 Final Point

Page 45: Embracing uncertainty: collaboration as learning

When the community is your curriculum, you become the expert

http://www.flickr.com/photos/walkn/3526522573

Page 46: Embracing uncertainty: collaboration as learning

@davecormier

Embrace uncertainty