Embarking into a New Dimension

Registered OfficeJl. Kebon Sirih No. 44Jakarta 10110IndonesiaTel. 62 21 231 1355Fax. 62 21 231 1223
Contact/Correspondence AddressCorporate CommunicationsManagement Building Ground FloorGaruda CitySoekarno-Hatta International AirportCengkareng 19120Indonesia Tel. 62 21 2560 1090Fax. 62 21 2560 1068Email : corpcomm@garuda-indonesia.com
PT Garuda Indonesia (Persero) Tbk
2011Em
barking into a New
Dimension...
Embarking into a New Dimension...
www.garuda-indonesia.com
Kepulauan Raja Ampat The Isles of Raja Ampat (Four Kings) (0014S, 130031E).
2011 Laporan Tahunan Annual Report
Laporan Tahunan Annual Report
Kawasan laut di Kepulauan Raja Ampat, propinsi Papua Barat, Indonesia, dikenal sebagai salah satu lokasi wisata kelautan terbaik di dunia dengan keragaman hayati ekosistem terumbu karang yang menakjubkan.
The seas around the Raja Ampat Islands, in the West Papua province of Indonesia, is widely known as one of the best marine tourism sites in the world due to its amazing bio-diversity in the coral reef ecosystem.

140 Sumber Daya Manusia
160 Teknologi Informasi
170 Procurement
38 Laporan Dewan Komisaris
44 Laporan Direksi
12 38 44Ikhtisar Keuangan & Operasional Laporan Dewan Komisaris Laporan Direksi
Profil PerusahaanCorporate Profile
Supporting Business Review
Corporate Governance
Corporate Social Responsibility
Corporate Data
Responsibility for Annual Reporting
Consolidated Financial Report
ThemesTema
Strategi PerusahaanCorporate Strategy
Laporan ManajemenManagement Report
Management Discussion & Analysis of the Companys Performance
Tata Kelola Perusahaan
Analisa & Pembahasan Manajemen atas Kinerja Perusahaan
Tinjauan Pendukung Bisnis
Laporan Keuangan Konsolidasi
Tanggung Jawab Pelaporan Tahunan
Data Perusahaan
Tanggung Jawab Sosial Perusahaan
8 Tentang Garuda Indonesia
12 Ikhtisar Keuangan & Operasional
14 Ikhtisar Saham
About Garuda Indonesia
Financial & Operational Highlights
Stock Highlights
1 Embarking into a New Dimension, Strengthening the Momentum
28 Visi, Misi, Nilai & Tujuan Perusahaan Vision, Mission, Corporate Goals & Values
Report from the Board of Commissioners
54 Industri
62 Komersial
78 Operasional
326 Laporan Keuangan Konsolidasi
322 Tanggung Jawab Pelaporan Tahunan
174 Tata Kelola Perusahaan
310 Tanggung Jawab Sosial Perusahaan
16 Peristiwa Penting 2011
24 Penghargaan2011 Event Highlights
Awards
30 Strategi 2011 2011 Strategy
Report from the Board of Directors
94 Layanan
104 SBU & Entitas Anak
120 Tinjauan Keuangan
466 Pejabat Senior
472 Struktur Organisasi
474 Perkembangan Armada
475 Armada
476 Alamat Kantor Cabang
484 Daftar Istilah
212 Laporan Komite-Komite
Daftar Isi
Entitas Anak
Bidang Usaha: Jasa perbaikan dan perawatan (Maintenance, Repair & Overhaul - MRO) pesawat terbang termasuk mesin dan komponennya.
PT Garuda Maintenance Facility Aero Asia (GMFAA)
PT Abacus Distribution Systems Indonesia (Abacus DSI)
Bidang Usaha: Penyedia jasa teknologi informasi dan komunikasi, utamanya menyediakan sistem komputerisasi reservasi melalui Global Distribution Systems (GDS), perangkat keras dan pelatihan bagi biro-biro perjalanan.
PT Aero Systems Indonesia
Bidang Usaha: Jasa konsultasi dan rekayasa sistem teknologi informasi serta jasa pemeliharaan bagi maskapai penerbangan dan industri lainnya.
PT Aerowisata (Aerowisata)
Bidang Usaha: Industri pariwisata dan hospitality, antara lain perhotelan, jasa boga, serta biro perjalanan.
Line of Business: Consulting and engineering services in information technology systems as well as maintenance services for airlines and other industries.
Line of Business: Service provider in information and communication technology, mainly in the providing of computerized reservation system via Global Distribution Systems (GDS), hardware and training for tours and travel agencies.
Line of Business: Tourism and hospitality industry, among others hotel business, catering service, and tours and travel.
Line of Business: Aircraft maintenance, repair and overhaul (MRO) including aircraft engines and components.
Subsidiaries
Table of Contents
Financial Highlights Report from the Board of Commissioners
Industry
Commercial
Operations
Human Capital
Information Technology
Consolidated Financial report
Services
SBU & Subsidiaries
Financial Review
Procurement
Committees Report
Key Personnel
Organization Structure
Fleet History
Fleet
Branch Office
Glossary
Board of Commissioners Profile
Board of Directors Profile
Committees Profile
Internal Audit, Corporate Secretary & Corporate Communications Profile
450 Profil Dewan Komisaris
454 Profil Direksi
460 Profil Komite-Komite
464 Profil Internal Audit, Sekretaris Perusahaan, dan Komunikasi Perusahaan
Informasi PerusahaanCorporate Information
Contact/Correspondence AddressCorporate CommunicationsManagement Building Ground FloorGaruda CitySoekarno-Hatta International AirportCengkareng 19120Indonesia Tel. 62 21 2560 1090Fax. 62 21 2560 1068Email : corpcomm@garuda-indonesia.com
Registered OfficeJl. Kebon Sirih No. 44Jakarta 10110Indonesia
Pencatatan SahamStock ListingSejak tahun 2011 di Indonesia Stock Exchange dengan Stock Code GIAA
Since 2011 on the Indonesia Stock Exchangewith Stock Code GIAA
Biro Administrasi EfekShare Registrar BureauPT Datindo EntrycomJl. Jend. Sudirman 34-35 Jakarta 10220
Kantor Akuntan PublikIndependent Public AccountantsOsman Bing Satrio & RekanRegistered Public AccountantsLicense No. KMK No. 758/KM.1/2007The Plaza Office Tower 32nd FloorJl. M.H. Thamrin Kav 28-30Jakarta 10350, Indonesia

140 Sumber Daya Manusia
160 Teknologi Informasi
170 Procurement
38 Laporan Dewan Komisaris
44 Laporan Direksi
12 38 44Ikhtisar Keuangan & Operasional Laporan Dewan Komisaris Laporan Direksi
Profil PerusahaanCorporate Profile
Supporting Business Review
Corporate Data
Consolidated Financial Report
ThemesTema
Strategi PerusahaanCorporate Strategy
Laporan ManajemenManagement Report
Management Discussion & Analysis of the Companys Performance
Tata Kelola Perusahaan
Analisa & Pembahasan Manajemen atas Kinerja Perusahaan
Tinjauan Pendukung Bisnis
Laporan Keuangan Konsolidasi
Tanggung Jawab Pelaporan Tahunan
Data Perusahaan
Tanggung Jawab Sosial Perusahaan
8 Tentang Garuda Indonesia
12 Ikhtisar Keuangan & Operasional
14 Ikhtisar Saham
About Garuda Indonesia
Financial & Operational Highlights
Stock Highlights
1 Embarking into a New Dimension, Strengthening the Momentum
28 Visi, Misi, Nilai & Tujuan Perusahaan Vision, Mission, Corporate Goals & Values
Report from the Board of Commissioners
54 Industri
62 Komersial
78 Operasional
326 Laporan Keuangan Konsolidasi
322 Tanggung Jawab Pelaporan Tahunan
174 Tata Kelola Perusahaan
310 Tanggung Jawab Sosial Perusahaan
16 Peristiwa Penting 2011
24 Penghargaan2011 Event Highlights
Awards
30 Strategi 2011 2011 Strategy
94 Layanan
104 SBU & Entitas Anak
120 Tinjauan Keuangan
466 Pejabat Senior
472 Struktur Organisasi
474 Perkembangan Armada
475 Armada
476 Alamat Kantor Cabang
484 Daftar Istilah
212 Laporan Komite-Komite
Daftar Isi
Entitas Anak
Bidang Usaha: Jasa perbaikan dan perawatan (Maintenance, Repair & Overhaul - MRO) pesawat terbang termasuk mesin dan komponennya.
PT Garuda Maintenance Facility Aero Asia (GMFAA)
PT Abacus Distribution Systems Indonesia (Abacus DSI)
Bidang Usaha: Penyedia jasa teknologi informasi dan komunikasi, utamanya menyediakan sistem komputerisasi reservasi melalui Global Distribution Systems (GDS), perangkat keras dan pelatihan bagi biro-biro perjalanan.
PT Aero Systems Indonesia
Bidang Usaha: Jasa konsultasi dan rekayasa sistem teknologi informasi serta jasa pemeliharaan bagi maskapai penerbangan dan industri lainnya.
PT Aerowisata (Aerowisata)
Bidang Usaha: Industri pariwisata dan hospitality, antara lain perhotelan, jasa boga, serta biro perjalanan.
Line of Business: Consulting and engineering services in information technology systems as well as maintenance services for airlines and other industries.
Line of Business: Service provider in information and communication technology, mainly in the providing of computerized reservation system via Global Distribution Systems (GDS), hardware and training for tours and travel agencies.
Line of Business: Tourism and hospitality industry, among others hotel business, catering service, and tours and travel.
Line of Business: Aircraft maintenance, repair and overhaul (MRO) including aircraft engines and componen

Embarking into a New Dimension

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