1confidential – non disclosable 1EMANUELE MASCHERPA S.p.A.

2confidential – non disclosable 2EMANUELE MASCHERPA S.p.A.

how do we work

we go in a precise direction :

solve problems ● suggest solutions ● discoverapplications ● develop markets ● report Principals

3confidential – non disclosable 3EMANUELE MASCHERPA S.p.A.

how do we work 1

Our Chemical Division is structuredin 3 segments :

o Lubeso Adheso Non Reactive Glues (hot melts + water based)

+ Screw Patches

The concept is : the same men cannot talk aboutjoining surfaces (adhesion) and separating them (lubrication)

in the needed professional way

4confidential – non disclosable 4EMANUELE MASCHERPA S.p.A.

Each segment is organized with :

o Directoro Technology Managerso Area Men

Director and Technology Managersform the Driving Management of each segment

functions of different segments are interacting, coordinated, at common customers

how do we work 2

5confidential – non disclosable 5EMANUELE MASCHERPA S.p.A.

Beside what in previous slide there are :

o Managers of Focused Industriestheir mission is to follow our activitiesat :

▪ Automotive and Transportation▪ Electro-Electronics

They work in team with Technology Managers and Area Men across thesegments Adhes - Lubes

how do we work 3

6confidential – non disclosable 6EMANUELE MASCHERPA S.p.A.

Technology Managerstheir mission is : enhance promotion, sales, internal culture, relations with Principals

Area Mentheir mission is : enhance promotion, sales, etc. in their geo area

Managers of Focused Industrytheir mission is : develop applications, sales, etc. in their industry, jointly with Area Men

how do we work 4

7confidential – non disclosable 7EMANUELE MASCHERPA S.p.A.

Experts of Products (Technology Managers = they

know everything about their Products, are committed to push the products)

Experts of Geo Areas (Area Men = they know most

about their Area, are committed to develop sales there)

Experts of Industry (Industry Managers = they know

most about their Industry, are committed to find, promote, reapply applications)

how do we work 5

The matrix has been conceived to have:

8confidential – non disclosable 8EMANUELE MASCHERPA S.p.A.

how do we work 7

our wheel of values at customers

9confidential – non disclosable 9EMANUELE MASCHERPA S.p.A.

Proprietary CRM helps all Teams, via Intranet, with a robust realtime database

Digital Newsletter, with technical + applications content, sent monthly to > 4800 prospects

Technical literature in italian languageavailable for download in our website

Trainings to customers systematically doneon various subjects

how do we work 8

10confidential – non disclosable 10EMANUELE MASCHERPA S.p.A.

how do we work 9

beyond the borders :we are member of DGE

11confidential – non disclosable 11EMANUELE MASCHERPA S.p.A.

PlanningTransforming ideas into facts

CreativityFinding ways to success and excellence

CultureSharing and conserving info and historical memory in a fast changingevolving world

SkillsFruits of our skills are on ourPrincipals table

People30 salesmen and 15 technicians in team working along all country territories

CompetenceMore than 3700 customerslisten to and trust us

TransparencyCommon behavior vs Principals and Customers

CommitmentFocused on innovation, evolutionand success

how do we work 10

EthicsCode of conduct released and atwork

FlexibilityTo meet continous changes in today evolving world

12confidential – non disclosable 12EMANUELE MASCHERPA S.p.A.

we constantly evolve our "hows“ to be in line with the frequent evolutions of the markets

and the changing needs of our Principals

how do we work 11

change is what allows us to grow

13confidential – non disclosable 13EMANUELE MASCHERPA S.p.A.

questions ?