Email Mastery Tips
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18-Oct-2014 -
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Transcript of Email Mastery Tips
![Page 1: Email Mastery Tips](https://reader033.fdocuments.net/reader033/viewer/2022061105/544263c3b1af9f130d8b4643/html5/thumbnails/1.jpg)
EMAILMASTERY TIPS
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Use the 2 minute rule when you check your emails.
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Doing the little things quickly will cut out clutter that can distract you from focusing on higher priority or higher value work.
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Which is it to be: To or Cc?
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“To” - action is required“Cc” means no action required
Before you Cc, ask yourself:
“Does the person need to see this email in order to do their job?”
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Assume recipients skim read.
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Put your main point at the beginning of the email. Follow it with supporting facts and data.
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Make your email silent
Shhhhh
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Check your email at regular intervals and in between times, get on with your work.
Email is not your work, it’s just the way your work comes to you.
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When you return from leave, it’s back to reality
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A build up of emails is inevitable.
Before going on leave, set aside time on your calendar to deal with the build-up when you get back.
Stick. To. It.
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New topic? New email.
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Our writing becomes clearer and more concise when we focus on one topic per email.
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Consider carefully before you use Reply All
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We all receive emails that we don’t need or want.
Don’t use Reply All without thinking first about which recipients need to see your response.
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Bcc with caution
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Ill-considered use of Bcc can cause mistrust.
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Beware of continuing conversations
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If an email conversation goes on for too long, it might be easier to deal with the issue if you pick up the phone.
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Clean up emails before you forward them.
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Make sure the email doesn’t contain any information you don’t want the addressee to see.
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If you’ve found these tips helpful
and subscribe to myweekly email mastery tip
to help you get control of your Inbox.
www.janimurphy.com | [email protected]
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